Trabajos facebook en BurjassotCrear alertas

Bring It On is creating the next generation of skill games. We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the games industry that enjoys rapid growth and immense opportunities. In our culture, everyone has maximum impact, which means you will get the autonomy you deserve and the trust you yearn for. You will join a world-class team of support specialists to communicate with players, catering to their needs, charming them with your communications and communicating matters to the rest of the team. Team members come with vast experience and will be among the most positive, professional, engaged, and fun people you’ve worked with. They will expect to find the same in you. Are you ready to create awesomeness? Responsibilities • Provide daily support to our players via iMessage, Facebook Messenger, Intercom and emails., • Develop an in-depth understanding of our game features, events, and player activities to deliver knowledgeable responses., • Troubleshoot player issues and work closely with internal teams to resolve game-related problems., • Maintain detailed documentation of player interactions and issues using our CRM., • Act as the voice of our players, collecting their feedback and communicating it to relevant departments for continuous product improvement., • Assist with onboarding new players, helping them learn the game and ensuring they understand our features., • Identify playing patterns and player behavior through analytical tools, using insights to guide player interaction strategies., • Collaborate with other teams to provide promotional offers and inform players about new game features and events., • Develop guidelines and procedures for future support team members Requirements • Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming., • Past experience in KYC, and working with payments processors., • Exceptional verbal and written communication skills in English., • Proficiency with CRM tools and experience documenting interactions., • Strong empathy, with an ability to listen attentively and provide tailored solutions., • Excellent time management skills and the ability to work flexible hours., • Experience working in remote settings and self-driven to work independently. Advantages • Proficiency in additional languages (e.g., Spanish, Chinese) is a plus., • Experience with analytics or proficiency in Excel is preferred. Perks • Attractive salary that meets your expectations, • Stock options - when the company succeeds, you become rich, • Home office budget - craft a top-notch environment to create wonders from, • No physical office - work from anywhere you want to, • Enjoy a culture focused on results and creating amazing player experiences We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now!

Nexero è una startup innovativa nel mondo della longevity, della prevenzione e del benessere, fondata da Giacomo Spazzini e da insieme a imprenditori e professionisti del settore dell' health-tech. La nostra missione è aiutare le persone a migliorare la salute e qualità della vita attraverso un approccio che unisce: • telemedicina, • AI, • nutraceutica Cerchiamo una persona super organizzata, appassionata di wellness/longevity e con una forte attenzione al cliente, che diventi una delle prime persone del team e lavori a stretto contatto con i founder. Cosa farai • Supporterai i clienti via email, WhatsApp e social media, • Risponderai ai commenti e ai messaggi della community online (Instagram, Facebook, ecc.), • Supporterai il team nella gestione della community e nella relazione quotidiana con i clienti, • Aiuterai nella creazione e organizzazione del piano editoriale, • Supporterai la pubblicazione dei contenuti online e alcune attività di editing base/social management, • Raccoglierai feedback e insight dai clienti per aiutare il team a migliorare continuamente esperienza e prodotto, • Collaborerai con founder e team in un ambiente startup molto dinamico e veloce Chi stiamo cercando Una persona: • che vuole far parte e far crescere un nuovo progetto - perché sarai davvero una parte fondamentale per la nostra crescita come prima risorsa, • appassionata di wellness, nutrizione, longevity o health, • estremamente organizzata, • empatica e paziente, • con grande attenzione ai dettagli e al cliente, • Parli inglese È un grande plus se: • hai già lavorato in customer support, • hai utilizzato piattaforme come Gorgias, Zendesk o simili, • Hai esperienza nella creazione dei contenuti sui social media (Per te o per brand), • hai un background o interesse in nutrizione/wellness/longevity, • hai già avuto contatto diretto con clienti o community online Come candidarsi Non ci interessa il classico CV perfetto 🙂 Cerchiamo persone curiose, veloci, appassionate di wellness/longevity e con voglia reale di costruire qualcosa di grande insieme a noi. Per candidarti, mandaci: • CV o LinkedIn, • i raccontaci perché ti interessa davvero il mondo della longevity e cosa ti rende perfett* per questo ruolo, • Se hai profili social da condividerci (anche Tiktok e Instagram amare a fare i contenuti è un grande Plus)

KIREY ESPAÑA selecciona a un/a Desarrollador/a Senior PHP Symfony con una sólida base técnica, mentalidad ágil y un enfoque proactivo hacia la automatización (CI/CD) y la innovación tecnológica, incluyendo la integración de herramientas de IA en el ciclo de vida del software. Se incorporará en nuestro equipo en cliente en modalidad 100% remoto. ¿Te apetece formar parte de una compañía en pleno crecimiento? ¿Y trabajar rodeado del mejor TALENTO en proyectos realmente innovadores? En KIREY ESPAÑA es posible y nos gustaría conocerte. La persona seleccionada se encargará de diseñar, desarrollar e implementar nuevas funcionalidades y soluciones técnicas en las aplicaciones web del cliente (Symfony + React), asegurando el rendimiento, la escalabilidad y la fiabilidad en un ecosistema de plataformas en constante crecimiento Experiencia requerida: • Al menos 5 años de experiencia demostrable como desarrollador PHP utilizando el framework Symfony. Formación recomendada: • Formación técnica, preferiblemente Ingeniería Superior o Grado en carreras técnicas (Informática, Telecomunicaciones o afines). Requerimientos técnicos necesarios: • Perfil FullStack con experiencia en desarrollo de código y soluciones para aplicaciones web., • Backend: PHP (versiones 7 y 8), MySQL y Framework Symfony (versiones 3, 4, 5 en adelante)., • Frontend y APIs: HTML5, HTML, JavaScript, CSS3 y diseño/consumo de API Rest., • Cloud &DevOps: * Azure como plataforma Cloud. -Docker: Containerización de aplicaciones, creación y versionado de imágenes, despliegue de servicios basados en múltiples contenedores y actualizaciones (rolling updates). -Jenkins como servidorde automatización (CI/CD). -Control de versiones: Git (GitLab / Bitbucket). • Sistemas: Administración y manejo de entornos Linux. Requerimientos técnicos deseables: • Experiencia en entornos basados en Kubernetes (configuración y administración de namespaces, clústeres y optimización de recursos)., • Conocimientosen React., • Experiencia implementando sistemasde autenticación con login SSO (Office 365, Google, Facebook). Requerimientos no técnicos y de gestión: • Gestión y priorización autónoma de tareas., • Experiencia en el uso de herramientas de gestión como Jira y Confluence., • Mentalidad IA-Driven: Experiencia en el uso de herramientas de IA aplicadas al desarrollo de software (GitHub Copilot, Claude u otros asistentes de código) y capacidad para integrar estos flujos de trabajo en el día a día. Funciones a desarrollar: • Desarrollo y Arquitectura: Recoger requerimientos, analizar y proponer soluciones óptimas de arquitectura y producto. Diseñar el modelado de bases de datos y aplicar los patrones de diseño adecuados., • Calidad y Testing: Garantizar la calidad del código mediante Unit Testing y desarrollo guiado por tests (TDD). Promover iniciativas de mejora continua (code reviews, refactorización)., • Cultura DevOps / Entrega Continua: Mejorar la capacidad del equipo para ejecutar y entregar en producción de forma frecuente y automatizada., • Innovación e IA: Investigar, configurar e implementar nuevas tecnologías. Incorporar activamente herramientas de IA generativa en el día a día (generación de código, revisión, documentación y testing asistidos) siguiendo las buenas prácticas del equipo., • Colaboración y Agilidad: Trabajar bajo metodologías ágiles en equipos multidisciplinares, manteniendo una comunicación efectiva con el equipo de Technical Project Managers en cada sprint., • Documentación: Documentar, probar y asegurar el cumplimiento y la seguridad de las soluciones desarrolladas. ¿Qué buscamos en ti?(soft skills): • Capacidad de adaptación a los cambios en los desarrollos y prioridades., • Foco crítico en aspectos como el rendimiento, fiabilidad, escalabilidad y seguridad del software., • Excelentes habilidades de comunicación y espíritu de colaboración en equipo. MODALIDAD DE TRABAJO: 100% remoto desde España HORARIO: El horario es de 9 a 18.30h de lunes a jueves y de 9 a 15.00h los viernes. Julio y agosto de 8 a 15.00h. DURACIÓN DEL PROYECTO: 4 meses En KIREY ESPAÑA creemos en el valor de la diversidad y en la igualdad de oportunidades. Todas las candidaturas serán valoradas sin distinción de género, edad, origen, discapacidad, orientación sexual, identidad o expresión de género, religión o cualquier otra circunstancia personal o social. Apostamos por entornos de trabajo inclusivos, donde todas las personas puedan desarrollarse y aportar su talento. Si estás buscando un cambio profesional y quieres participar en proyectos innovadores con tecnologías punteras, ¡¡anímate y envíanos tu CV!!

Admiral Media is a fast growing & award winning performance marketing agency. We are looking for an experienced app marketer with Gaming experience to run & scale our clients International marketing campaigns. This role is fully remote and we hire globally. What you will be doing • Ideate, create and manage digital marketing campaigns on various display marketing channels (TikTok, Snap, Facebook, Pinterest, Twitter, etc), • Manage international app marketing campaigns, • Achieve the business goals of our clients (usually CPA & ROAS), • Put your results in a presentable format & use advanced calculations in Excel if needed, • Identify correlations between the numbers and draw conclusions on the next steps to win more (paying) users for our clients' apps, • Work with CSV files & large Excel reports, • Brief the creative team on your needs to succeed on paid social or display, • Leverage automation features on every digital marketing channel, • Scale our clients success, we only grow if our clients grow., • Test and deliver reports on newest ad products (alpha & beta tests) to ensure we are on the forefront of digital advertising, • Ideally you also review clients app and suggest improvements on ASO, Onboarding or Monetisation What you bring • Min 2 Years app marketing experience (GAMES), • You know how to explain and set up MMPs & SKAdnetwork, • You have fun with numbers (you understand the fundamental metrics of performance marketing, eg. CPM, CPA, ROAS), • You may know how to create dashboards on Tableau, Looker, Data Studio or similar tools using GBQ, • Living in the world of apps: you consume Facebook, Instagram, Snap, TikTok or other apps daily and understand how advertising works., • Fluent in English! Other languages are plus of course, • Awesome Powerpoint / Presentation skills, • You master the details (your work must be super accurate, structured and precise), • Extremely analytical & high attention to detail, • Motivation to learn & grow your skillset

APPLY HERE: https://jobs.kensuifitness.com/?job=meta -------------------------------------------------------------- We are looking for a Meta Ads & Performance Creative Strategist to help us develop, launch, and optimize paid social ads for Facebook and Instagram. This is a hybrid role that combines creative strategy, ad performance analysis, and hands-on Meta Ads Manager execution. You will be responsible for researching ad angles, writing hooks and concepts, briefing creatives, uploading ads into Meta Ads Manager, tracking performance in Triple Whale, and helping us continuously improve our creative testing system. This is not just a graphic design role. It is also not just a media buying role. The ideal person understands how creative, data, product positioning, and ad execution work together to drive profitable growth. ResponsibilitiesCreative Strategy • Develop new ad angles, hooks, concepts, and messaging for KENSUI products., • Research competitors, Meta Ad Library examples, fitness trends, customer pain points, and winning ad formats., • Identify what makes each product compelling and turn those insights into strong ad concepts., • Create briefs for designers, video editors, UGC creators, and internal team members., • Build creative concepts around product demonstrations, problem/solution angles, comparisons, testimonials, use cases, objections, and direct-response offers., • Help define different messaging angles for different products, audiences, and funnel stages. Meta Ads Manager Execution • Upload and launch ads inside Meta Ads Manager., • Set up campaigns, ad sets, and ads according to the approved testing plan., • Organize creative tests with clear naming conventions, UTMs, ad copy, thumbnails, landing pages, and calls to action., • Make sure ads are uploaded with the correct assets, links, tracking parameters, and product pages., • Monitor newly launched ads for delivery issues, disapprovals, tracking problems, or obvious performance issues., • Pause, duplicate, iterate, or relaunch ads based on performance data and team direction., • Keep the ad account organized so campaigns, tests, and results are easy to understand. Performance Analysis • Review performance data in Meta Ads Manager and Triple Whale., • Track key metrics including CTR, CPC, CPM, CPA, ROAS, MER, conversion rate, revenue, and contribution margin., • Compare Meta-reported performance with Triple Whale attribution and actual business performance., • Identify which creatives, hooks, angles, offers, products, and landing pages are working., • Explain why certain ads are performing well or poorly., • Recommend which ads to scale, pause, remake, or iterate., • Turn performance insights into new creative tests. Triple Whale Attribution & Reporting • Use Triple Whale to track attribution, revenue, ROAS, CPA, MER, and overall ad performance., • Understand the difference between Meta platform reporting and Triple Whale/business-level reporting., • Identify discrepancies between platform ROAS and actual store performance., • Use Triple Whale data to evaluate which campaigns and creatives are actually driving profitable sales., • Create clear summaries of performance, learnings, and next steps. Creative Testing System • Plan weekly creative tests for Meta Ads., • Maintain a testing roadmap for hooks, formats, angles, offers, audiences, and products., • Track creative performance in a structured spreadsheet or project management system., • Document learnings from each test and apply them to future creative., • Help KENSUI move from random ad creation to a repeatable creative testing process. Ad Copy & Messaging • Write direct-response ad copy for Meta Ads., • Write hooks, headlines, primary text, captions, and call-to-action variations., • Adapt messaging for different products, audiences, and funnel stages., • Make sure ads communicate the product clearly and quickly. Communication & Reporting • Work with designers, video editors, UGC creators, influencers, and the founder to produce and launch new ads., • Provide clear briefs, feedback, and creative direction., • Organize creative assets, test results, and performance learnings., • Send a short end-of-day report summarizing what you worked on, any insights, and what you plan to work on next. Daily Report Requirement At the end of each workday, you will send a short EOD report covering: • What you worked on today., • Any insights or learnings from performance data, research, or creative testing., • What you plan to work on tomorrow. This does not need to be long, but it must be clear and consistent. Requirements • Hands-on experience with Meta Ads Manager., • Experience with Meta Ads, paid social, performance marketing, creative strategy, or direct-response advertising., • Ability to upload, launch, and organize ads correctly inside Meta., • Experience using Triple Whale or similar attribution/reporting tools., • Understanding of UTMs, attribution windows, platform ROAS, blended ROAS, MER, CPA, and contribution margin., • Ability to analyze ad performance and explain why creatives are working or failing., • Strong writing skills for hooks, ad copy, and creative briefs., • Good understanding of short-form video ads and social media ad formats., • Strong attention to detail when setting up campaigns, links, tracking, and naming conventions., • Strong organization and communication skills., • Ability to work independently in a remote role. Pay: 1,250 - €2,500 per month • Work Location: Remote

En LeadFluence buscamos un/a Growth Manager: Un/a experto en Paid Media para Tiendas Online (Ecommerce). En este puesto se tiene un único objetivo: Aumentar las ventas Online de nuestros clientes mediante gestión de. la Estrategia para Ecommerce, Paid Media. Por esto le denominamos 'Growth'. Porque su día a día ha de ser hacer Crecer a las marcas con las que trabaje. Responsabilidades 👉 Gestionar el Paid Media a Tiendas Online: Google Ads, Facebook Ads & TikTok Ads. 👉 Gestionar la Estrategia de Tiendas Online con las estrategias que funcionan en 2026. Requisitos 👉 Experiencia en Paid Media para Tiendas Online. 👉 Pasión: Debe apasionarte el mundo de la publicidad digital y específicamente, para Tiendas Online. 👉 Proactividad: ¿Eres inquieto/a? ¿Te gusta formarte continuamente? LeadFluence es tu lugar. Si quieres ir un paso más allá en esta selección, envíame un vídeo a carles@leadfluenceagy.com, contandote más sobre ti: Objetivos, Pasión, Experiencia... • 25 días de vacaciones laborables, • Horario Flexible, • Posibilidad Híbrido / Teletrabajo, • Franja Salarial - 24.000€ - 28.000€, • Reparto como Bono - 20% de los beneficios de la empresa

Buscamos un Técnico de Marketing Digital para incorporar en plantilla Pensamos en un perfil multidisciplinar que se desenvuelva con soltura en el entorno digital Tras participar en la reunión inicial con el cliente para definir necesidades elaborará el briefing del proyecto, para posteriormente acometer su puesta en marcha y entrega final Para ello se le facilitará la formación complementaria que necesite, no obstante es imprescindible que tenga experiencia en gestión de redes sociales y que esté familiarizado con herramientas básicas tales como: Google, Calendar, Ads, Analytics, Gsc, Drive, My Business, Canva, Plesk, WordPress, Asana, Office, Facebook, Twitter, Instagram, Metricool, YouTube... si no has tocado al menos la mitad de estas herramientas esta no es tu oferta Requisitos • Vocación de atención al cliente, • Tener una actitud proactiva, ser responsable, organizado y acostumbrado a trabajar en equipo, • Experiencia en puesto similar de al menos dos años, • Vivir en el área metropolitana de Valencia Condiciones • Jornada completa presencial, sin posibilidad de teletrabajo, • Incorporación inmediata, • Contrato indefinido, • Salario 20.000 bruto/año

Risponderai ai commenti e ai messaggi della community online (Instagram, Facebook, ecc. Supporterai il team nella gestione della community e nella relazione quotidiana con i clienti.

Bring It On is creating the next generation of skill games. We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the games industry that enjoys rapid growth and immense opportunities. In our culture, everyone has maximum impact, which means you will get the autonomy you deserve and the trust you yearn for. You will join a world-class team of support specialists to communicate with players, catering to their needs, charming them with your communications and communicating matters to the rest of the team. Team members come with vast experience and will be among the most positive, professional, engaged, and fun people you’ve worked with. They will expect to find the same in you. Are you ready to create awesomeness? Responsibilities • Provide daily support to our players via iMessage, Facebook Messenger, Intercom and emails., • Develop an in-depth understanding of our game features, events, and player activities to deliver knowledgeable responses., • Troubleshoot player issues and work closely with internal teams to resolve game-related problems., • Maintain detailed documentation of player interactions and issues using our CRM., • Act as the voice of our players, collecting their feedback and communicating it to relevant departments for continuous product improvement., • Assist with onboarding new players, helping them learn the game and ensuring they understand our features., • Identify playing patterns and player behavior through analytical tools, using insights to guide player interaction strategies., • Collaborate with other teams to provide promotional offers and inform players about new game features and events., • Develop guidelines and procedures for future support team members Requirements • Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming., • Past experience in KYC, and working with payments processors., • Exceptional verbal and written communication skills in English., • Proficiency with CRM tools and experience documenting interactions., • Strong empathy, with an ability to listen attentively and provide tailored solutions., • Excellent time management skills and the ability to work flexible hours., • Experience working in remote settings and self-driven to work independently. Advantages • Proficiency in additional languages (e.g., Spanish, Chinese) is a plus., • Experience with analytics or proficiency in Excel is preferred. Perks • Attractive salary that meets your expectations, • Stock options - when the company succeeds, you become rich, • Home office budget - craft a top-notch environment to create wonders from, • No physical office - work from anywhere you want to, • Enjoy a culture focused on results and creating amazing player experiences We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now!

Nexero è una startup innovativa nel mondo della longevity, della prevenzione e del benessere, fondata da Giacomo Spazzini e da insieme a imprenditori e professionisti del settore dell' health-tech. La nostra missione è aiutare le persone a migliorare la salute e qualità della vita attraverso un approccio che unisce: • telemedicina, • AI, • nutraceutica Cerchiamo una persona super organizzata, appassionata di wellness/longevity e con una forte attenzione al cliente, che diventi una delle prime persone del team e lavori a stretto contatto con i founder. Cosa farai • Supporterai i clienti via email, WhatsApp e social media, • Risponderai ai commenti e ai messaggi della community online (Instagram, Facebook, ecc.), • Supporterai il team nella gestione della community e nella relazione quotidiana con i clienti, • Aiuterai nella creazione e organizzazione del piano editoriale, • Supporterai la pubblicazione dei contenuti online e alcune attività di editing base/social management, • Raccoglierai feedback e insight dai clienti per aiutare il team a migliorare continuamente esperienza e prodotto, • Collaborerai con founder e team in un ambiente startup molto dinamico e veloce Chi stiamo cercando Una persona: • che vuole far parte e far crescere un nuovo progetto - perché sarai davvero una parte fondamentale per la nostra crescita come prima risorsa, • appassionata di wellness, nutrizione, longevity o health, • estremamente organizzata, • empatica e paziente, • con grande attenzione ai dettagli e al cliente, • Parli inglese È un grande plus se: • hai già lavorato in customer support, • hai utilizzato piattaforme come Gorgias, Zendesk o simili, • Hai esperienza nella creazione dei contenuti sui social media (Per te o per brand), • hai un background o interesse in nutrizione/wellness/longevity, • hai già avuto contatto diretto con clienti o community online Come candidarsi Non ci interessa il classico CV perfetto 🙂 Cerchiamo persone curiose, veloci, appassionate di wellness/longevity e con voglia reale di costruire qualcosa di grande insieme a noi. Per candidarti, mandaci: • CV o LinkedIn, • i raccontaci perché ti interessa davvero il mondo della longevity e cosa ti rende perfett* per questo ruolo, • Se hai profili social da condividerci (anche Tiktok e Instagram amare a fare i contenuti è un grande Plus)

Nexero è una startup innovativa nel mondo della longevity, della prevenzione e del benessere, fondata da Giacomo Spazzini e da insieme a imprenditori e professionisti del settore dell' health-tech. La nostra missione è aiutare le persone a migliorare la salute e qualità della vita attraverso un approccio che unisce: • telemedicina, • AI, • nutraceutica Cerchiamo una persona super organizzata, appassionata di wellness/longevity e con una forte attenzione al cliente, che diventi una delle prime persone del team e lavori a stretto contatto con i founder. Cosa farai • Supporterai i clienti via email, WhatsApp e social media, • Risponderai ai commenti e ai messaggi della community online (Instagram, Facebook, ecc.), • Supporterai il team nella gestione della community e nella relazione quotidiana con i clienti, • Aiuterai nella creazione e organizzazione del piano editoriale, • Supporterai la pubblicazione dei contenuti online e alcune attività di editing base/social management, • Raccoglierai feedback e insight dai clienti per aiutare il team a migliorare continuamente esperienza e prodotto, • Collaborerai con founder e team in un ambiente startup molto dinamico e veloce Chi stiamo cercando Una persona: • che vuole far parte e far crescere un nuovo progetto - perché sarai davvero una parte fondamentale per la nostra crescita come prima risorsa, • appassionata di wellness, nutrizione, longevity o health, • estremamente organizzata, • empatica e paziente, • con grande attenzione ai dettagli e al cliente, • Parli inglese È un grande plus se: • hai già lavorato in customer support, • hai utilizzato piattaforme come Gorgias, Zendesk o simili, • Hai esperienza nella creazione dei contenuti sui social media (Per te o per brand), • hai un background o interesse in nutrizione/wellness/longevity, • hai già avuto contatto diretto con clienti o community online Come candidarsi Non ci interessa il classico CV perfetto 🙂 Cerchiamo persone curiose, veloci, appassionate di wellness/longevity e con voglia reale di costruire qualcosa di grande insieme a noi. Per candidarti, mandaci: • CV o LinkedIn, • i raccontaci perché ti interessa davvero il mondo della longevity e cosa ti rende perfett* per questo ruolo, • Se hai profili social da condividerci (anche Tiktok e Instagram amare a fare i contenuti è un grande Plus)

Bring It On is creating the next generation of skill games. We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the games industry that enjoys rapid growth and immense opportunities. In our culture, everyone has maximum impact, which means you will get the autonomy you deserve and the trust you yearn for. You will join a world-class team of support specialists to communicate with players, catering to their needs, charming them with your communications and communicating matters to the rest of the team. Team members come with vast experience and will be among the most positive, professional, engaged, and fun people you’ve worked with. They will expect to find the same in you. Are you ready to create awesomeness? Responsibilities • Provide daily support to our players via iMessage, Facebook Messenger, Intercom and emails., • Develop an in-depth understanding of our game features, events, and player activities to deliver knowledgeable responses., • Troubleshoot player issues and work closely with internal teams to resolve game-related problems., • Maintain detailed documentation of player interactions and issues using our CRM., • Act as the voice of our players, collecting their feedback and communicating it to relevant departments for continuous product improvement., • Assist with onboarding new players, helping them learn the game and ensuring they understand our features., • Identify playing patterns and player behavior through analytical tools, using insights to guide player interaction strategies., • Collaborate with other teams to provide promotional offers and inform players about new game features and events., • Develop guidelines and procedures for future support team members Requirements • Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming., • Past experience in KYC, and working with payments processors., • Exceptional verbal and written communication skills in English., • Proficiency with CRM tools and experience documenting interactions., • Strong empathy, with an ability to listen attentively and provide tailored solutions., • Excellent time management skills and the ability to work flexible hours., • Experience working in remote settings and self-driven to work independently. Advantages • Proficiency in additional languages (e.g., Spanish, Chinese) is a plus., • Experience with analytics or proficiency in Excel is preferred. Perks • Attractive salary that meets your expectations, • Stock options - when the company succeeds, you become rich, • Home office budget - craft a top-notch environment to create wonders from, • No physical office - work from anywhere you want to, • Enjoy a culture focused on results and creating amazing player experiences We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you feel the above describes you perfectly - Apply now!

¿Quiénes somos? Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación. Azurally es la evolución natural de más de 15 años de trayectoria como ROI UP GROUP: nacimos en performance, y hoy somos una compañía internacional de innovación martech. Conectamos estrategia, datos, creatividad y tecnología para ayudar a marcas que quieren crecer, transformarse y anticiparse. No ofrecemos servicios cerrados: diseñamos soluciones a medida con impacto real. Contamos con presencia en España, Portugal, México, Colombia, Argentina, Perú, Chile, Brasil y trabajamos con más de 100 clientes en todo el mundo. Nuestro ADN En Azurally creemos en la innovación que se concreta: hacemos que las cosas ocurran. Partimos siempre de una necesidad real: escuchamos, analizamos y diseñamos la mejor solución, conectando innovación y ejecución para generar resultados sostenibles. Trabajamos desde una mentalidad “ally”: para nosotros los clientes no son cuentas, son aliados estratégicos. Actuamos de forma colaborativa, construyendo junto a empresas, partners y el ecosistema para impulsar transformación real. ¿Cuáles son las aptitudes y conocimientos necesarios? • Inglés alto (mínimo C1), • Estudios en Marketing Digital o cursos/másters especializados en SEM., • Ganas de aprender, • Pasión por el Marketing Digital, • Proactividad, • Iniciativa, • Organización, • Orientación al cliente, capacidad de presentación, • Trabajo en equipo, • Capacidad analítica: acostumbrado (o sin miedo) a trabajar con gran cantidad de datos, • MS Office nivel alto (especialmente Excel), herramientas de planificación e investigación online, • Conocimientos de las principales plataformas publicitarias: Google Ads, Microsoft Advertising, Facebook, TikTok, Linkedin, Amazon, • Disponibilidad para hacer las prácticas en jornada completa Tus funciones serán: • Dar servicio al cliente en el desarrollo y ejecución de las cuentas y campañas., • Conocer las herramientas estándar de trabajo de Performance para el desarrollo de las campañas: Google Ads, Microsoft Advertising, Amazon Advertising, Facebook Ads…, • Realizar las optimizaciones oportunas para conseguir los objetivos de campañas, • Elaboración de informes periódicos, • Apoyar en la elaboración de propuestas y presentaciones de cara a la aprobación de estrategias y presupuestos por el cliente ¿Por qué Azurally? Porque... • Somos un equipo de más de 150 personas de 18 nacionalidades, apasionadas por lo que hacemos, • Cada día trae nuevos desafíos que te harán crecer, • Ofrecemos compensación flexible gracias a Cobee (restaurantes, transporte, guardería…) y seguro de salud integral con Alan (médicos, psicólogos, nutricionistas), • Disfrutarás de formación continua y horarios flexibles para equilibrar tu vida personal y profesional, • ¡Viernes de jornada intensiva hasta las 3:00 p.m.! Además, en verano terminamos temprano para aprovechar las tardes, • ¿Cumples años? Tarde libre para celebrarlo, • ¿Código de vestimenta? Viste como quieras, • Trabajamos en formato híbrido, combinando casa y oficina, ¡todo en un ambiente increíble! También puedes enviarnos el CV directamente a: ¡Te estamos esperando! Informamos que los datos personales que se aporten con el CV o que se remitan a nuestra empresa de cualquier otra forma, serán tratados por ROI UP Agency, S.L. (en adelante Azurally), con NIF B86101995 y domicilio en Calle Orense 70, 4ºD, 28020, Madrid. La finalidad de este tratamiento de datos es la gestión de los procesos de selección de personal de Azurally, y está basado en su consentimiento previo. xkdbapo Sus datos serán conservados durante un año, transcurrido el cual serán suprimidos. En cualquier momento podrá revocar su consentimiento o ejercer sus derechos de acceso, rectificación, supresión, portabilidad, limitación u oposición, escribiendo a Azurally, a la dirección arriba indicada o al correo electrónico

FUNCIONES PRINCIPALES - GESTIÓN DIARIA DE REDES SOCIALES (INSTAGRAM, TIKTOK, LINKEDIN, FACEBOOK, X, ETC. REQUISITOS - EXPERIENCIA EN REDES SOCIALES Y CREACIÓN DE CONTENIDO. CONOCIMIENTO DE TENDENCIAS DIGITALES Y MARKETING EN REDES.

Wir suchen motivierte Kolleg:innen, die in Spanien leben und mit uns gemeinsam unsere Social-Media-Kanäle betreuen und unser Affiliate-Netzwerk auf das nächste Level bringen. Planung, Verwaltung und Optimierung unserer Social-Media-Kanäle (Instagram, TikTok, Facebook etc. Erfahrung im Social Medi