Strategic Account Executive
hace 2 días
Palma
ppHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy /ph3Job Summary /h3pThe Strategic Account Executive is a key partner to the Account Owner, ensuring the smooth execution, performance, and management of high-volume, multi-market accounts within a bedbank wholesale environment. Acting as the operational backbone of the account, this role combines operational ownership, analytical support, cross‑functional coordination, and continuous improvement to drive efficiency, improve decision‑making, and enhance account performance. The role is designed to free up the Account Owner from day‑to‑day operational workload, enabling a greater focus on strategic client management and business growth. /ph3Key Responsibilities /h3ulliOwn and manage day‑to‑day account operations, ensuring timely execution and follow‑up of all requests. /liliAct as the primary coordination point between Sales, Sourcing, Pricing, Operations, and Finance teams. /liliMaintain expertise in Salesforce, One Mapping, Search Simulator, Mitra, and other commercial tools. /liliMonitor account performance, identify trends, risks, and opportunities, and support data‑driven decision‑making. /liliPrepare performance reports, analysis, business reviews, and client presentations. /liliGenerate actionable insights and proactively recommend improvements to account performance, processes, and efficiency. /liliPartner closely with the Account Owner, anticipating needs and ensuring execution readiness. /liliEnsure CRM accuracy, reporting consistency, and effective action tracking. /liliSupport continuous improvement initiatives that increase execution quality, speed, and operational effectiveness. /li /ulh3Skills and Experience /h3ulli3+ years' experience in account operations, sales support, commercial support, or related roles. /liliStrong analytical skills with the ability to interpret data and generate business insights. /liliExperience with CRM systems, preferably Salesforce. /liliAdvanced Excel and reporting capabilities. /liliStrong stakeholder management and cross‑functional coordination skills. /liliExperience within travel, hospitality, bedbank, wholesale, or platform‑based environments is an advantage. /liliHighly organized with strong attention to detail. /liliProactive, curious, and solutions‑oriented. /liliComfortable working in a tandem support role while influencing stakeholders. /liliEager to learn, grow, and take on increasing commercial responsibility. /li /ulpAt HBX Group, we believe that diversity drives innovation and makes travel a force for good. /ppWe're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. /p /p #J-18808-Ljbffr