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About Keonn Keonn is a manufacturer of RFID hardware and software products for different sectors, like retail, healthcare, libraries, industry, and logistics. We provide RFID systems mainly for the retail and healthcare sectors, as well as RFID UHF components, like antennas, multiplexers, and readers for any industry. Keonn’s team is comprised of experienced engineers and PhDs with deep knowledge in fields like radiofrequency, antennas, electronics, firmware, and cloud-based software. Job position Customer Support Specialist The Technical Support Specialist is responsible for delivering exceptional support to customers by handling inquiries, resolving issues, and providing product or service information. The main goal is to ensure a high level of customer satisfaction and contribute to customer retention and loyalty. This work will be carried out during the afternoon shift. Main tasks Respond to customer inquiries via phone, email, live chat in a timely and professional manner. Troubleshoot customer issues and provide accurate, efficient solutions. Escalate complex cases to relevant departments when necessary. Log and track support tickets, ensuring proper documentation of interactions. Gather customer feedback and share insights to improve services and processes. Stay informed about company products, services, policies, and promotions. Meet or exceed key performance indicators (KPIs), such as response time, first contact resolution rate, and customer satisfaction scores. We expect Previous experience in technical customer support or IT helpdesk roles Excellent verbal and written communication skills. Working knowledge of SSH and CLI-based interfaces for network devices (routers, switches, firewalls, etc.). Familiarity with common networking concepts: IP addressing, subnets, DNS, routing, and VPNs. Comfortable using terminal/command line tools (e.g., PuTTY, OpenSSH, etc.). Previous knowledge of RFID UHF technology is a plus. Strong communication skills and ability to explain technical concepts to non-technical users. Ability to work collaboratively in a team environment and remain calm under pressure. Familiarity with support tools (e.g., Zendesk, Freshdesk, Salesforce) is a plus. Proficiency in English (additional languages are an asset, depending on the market). We offer Company that designs and manufactures worldwide RFID equipment for the retail sector Young and dynamic work environment New 4000sqm corporate building next to Westfield La Maquinista Specialty coffee and table tennis Support for online training programs Ability to grow in a fast-paced international company

Leroy Merlin es la empresa líder en acondicionamiento del hogar en España (bricolaje, construcción, decoración y jardinería).La compañía ofrece sus productos y soluciones a través de 137 puntos de venta, web, APP y venta telefónica gracias a la labor profesional de más de 18.En 2022, Leroy

En 2022, Leroy Merlin España alcanzó una cifra de negocio de 3. Posibilidad de crecer dentro de Leroy Merlin. Haz clic para saber más sobre cómo unirte a Leroy Merlin.

Leroy Merlin es la empresa líder en acondicionamiento del hogar en España (bricolaje, construcción, decoración y jardinería).La compañía ofrece sus productos y soluciones a través de 137 puntos de venta, web, APP y venta telefónica gracias a la labor profesional de más de 18.En 2022, Leroy

Ofrecer a los habitantes los servicios más adaptados a la venta solución como la instalación, financiación y envíos a domicilio entre otros gestionando los pagos en el punto de venta cuando la ocasión lo permita. Te beneficiarás además de la Política de Compensación Flexible y de Beneficio

Leroy Merlin es la empresa líder en acondicionamiento del hogar en España (bricolaje, construcción, decoración y jardinería).La compañía ofrece sus productos y soluciones a través de 137 puntos de venta, web, APP y venta telefónica gracias a la labor profesional de más de 18.En 2022, Leroy

En Grupo Pikolinos estamos buscando una persona para que se incorpore en nuestra tienda del centro comercial La Maquinista de Barcelona a 20/30h semanales.

Supervisar la imagen de la tienda y la correcta implementación del Visual Merchandising. Descuentos del 20% en nuestras tiendas. Conocimiento de Visual Merchandising y cuidado de la imagen de la tienda.