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  • Reservations Agent Kimpton Los Monteros
    Reservations Agent Kimpton Los Monteros
    7 days ago
    Full-time
    Marbella

    KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. What's the job? As a Reservations Agent, you will provide accurate information about rates, availability, and other details related to guests' travel plans. You will also process payments, confirm reservations, and ensure guest satisfaction throughout the booking process. Your day-to-day • Provide customer service via phone or email., • Make, modify, and cancel guest reservations., • Respond to inquiries about hotel services, amenities, the surrounding area, and other general information., • Collect payment information at the time of booking and process payments., • Assist guests with special requests., • Maintain records of reservations and cancellations What we need from you? • Bachelor's degree in Hospitality or a related field., • More than 2 years of experience working in a hotel reservations department., • Excellent customer service skills., • Strong communication skills., • Spanish and English required; additional languages are highly valued., • Proactive, positive, energetic, dynamic, empathetic, team-oriented, and passionate about service. What to expect from us • Discounted international rates at IHG hotels., • Opportunities for professional growth within one of the world's largest hospitality companies., • Training programs and access to IHG's learning platform., • Meals during shifts., • Discount on private health insurance., • Kimpton Benefits: our exclusive employee discount platform., • A cool work environment and lots of fun

    Immediate start!
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  • Marbella tour guide / Guía turístico de Marbella
    Marbella tour guide / Guía turístico de Marbella
    25 days ago
    €300–€600 monthly
    Part-time
    Marbella

    Join our team as a (freelance) tour guide in Marbella! Lead small groups of tourists, share Spanish flavours and Marbella’s history. Amazing atmosphere, great pay and a fun international team await! Do you live in Marbella and love sharing its stories, flavours, and hidden corners with visitors? Are you the kind of person who knows the centre like the back of your hand and enjoys meeting people from all over the world? Then we’d love to meet you! Marbella Adventures is looking for enthusiastic (freelance) guides to lead walking city tours and tapas tours in Marbella Old Town. You’ll be introducing small international groups to the history of Marbella, Spanish culture, and, of course, delicious local food and drinks. Depending on your interests and availability, you can also help out with other activities, such as hikes, setting up luxury picnics, and more. What we offer • A fun, social freelance role in the heart of Marbella, • Competitive pay per tour (keep in mind: this is seasonal work, with more tours in high season and fewer in low season), • Flexible working hours – you choose when you’re available, • Work in a young, international and fun team You are someone who • Is at least 21 years old, • Is a true Marbella local or has lived in Spain for at least a year, • Speaks and understands Spanish and English fluently, • Has an outgoing, friendly personality and feels comfortable leading groups in English, • Is reliable, flexible, and available in the evenings and weekends, • Enjoys sharing stories, tips, and local insights with travellers, • Is a true foodie and loves Spanish cuisine What's it like to be a city guide for Marbella Adventures? Based on your availability, you’ll be assigned tours that you can view in your calendar application. Before each tour, you head to the meeting point where you’ll meet your group. You can expect guests come from all over the world. A large part of our clientele is from the USA and Canada, but we also regularly welcome travellers from Scandinavia, the Netherlands, Germany, and even Australia. Every group is different, and that’s what makes it fun: you tune into their energy, adapt your style, and enjoy discovering the city together. We provide you with well-prepared routes, key information, and thorough training, so you always feel confident and supported. At the same time, there’s plenty of room to add your own personal touch — telling stories in your own way and bringing your own energy to each tour. You’ll guide guests through beautiful streets that change throughout the year — from lively summer evenings to cosy streets filled with Christmas lights. One evening you might be leading a tapas tour, strolling through charming alleys, sharing laughs, stories, and delicious local flavours. The next day, you could be showing people around on a sunny afternoon city tour, mixing famous highlights with hidden gems only locals know. At the end of each tour, your guests leave with big smiles, great memories, and the feeling that they’ve truly experienced Marbella — not just seen it. And as a little bonus, you’ll often receive generous tips from travellers!

    Immediate start!
    No experience
    Easy apply