German-Speaking Customer Service Specialist - Onsite in Málaga
hace 6 días
Bilbao
Workster is collaborating with a leading company to hire German-speaking Customer Service Specialists for their growing team in Malaga - this includes a relocation package if you do not live there currently. Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas. This is a full-time role, where you’ll handle inbound customer inquiries, provide top-notch service, and identify opportunities for cross-selling or product upgrades. Join a dynamic, supportive team and enjoy working in a vibrant city! The Role • Handle inbound customer inquiries in a professional and efficient manner., • Assist customers with product-related questions and troubleshoot issues., • Provide excellent service while identifying opportunities for cross-selling or upgrading purchased products when applicable., • Work collaboratively with your team to meet performance targets and customer satisfaction goals. Your Qualifications • Excellent German skills (C1 minimum) with good command of English., • Have strong communication and interpersonal skills., • Be customer-focused, empathetic, and solution-oriented., • Possess basic computer literacy and adaptability to learn new systems., • Previous experience in customer service or sales is a plus but not mandatory. The Offer • Attractive base salary plus benefits, • Relocation package if you are not in Malaga already, • Location: 100% onsite in Malaga, offering a vibrant and multicultural work environment., • Weekly Hours: 39 hours per week. xcskxlj, • Opportunities for personal and professional growth within a supportive company culture.