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About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: -We will respect and value your background and perspectives -We will work together with integrity -We will share our incredible pride for job, company, and industry What we ask of you: -Bring passion to all that you do -Listen, move fast and think innovatively -Speak up, have ideas, and share them -Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are: We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc. With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we'll make travel better. Job Scope The Marketing Manager is responsible for driving service demand and footfall through B2C, B2B2C and B2B communications, utilizing a combination of walk-in and online marketing and promotion tactics for Spain. You will also support driving revenue, marketing value and brand awareness through strategic regional and local partnerships, while enhancing the overall customer experience and promoting the country. Additionally, this position requires giving support to driving Smart Traveller’s member acquisition and engagement through targeted, data-driven campaigns and effective communication. The right candidate will collaborate closely with cross-functional teams to develop effective, quantifiable and measurable marketing, promotion and partnership strategies that drive business KPIs and brand awareness. You will implement campaigns and manage projects in a timely manner, upholding high standards of quality and customer-centricity. Your role will also include supporting to develop marketing and partnership implementation plans with local players. You are adept at analyzing data, market trends and consumer behaviour, with the ability to turn insights into actionable strategies and execute plans for the Group’s various lines of business and services in your country. With a strong understanding of local market requirements, you will set standards and guidelines to fulfill the needs of the region. Support for global initiatives may also be needed. As a highly motivated self-starter and results-driven manager, you will thrive in a fast-paced, dynamic and multicultural environment, conducting market intelligence analysis, providing guidance to the local marketing team. Job Description • Support and execute local Marketing and Partnership strategies and marketing execution plans to drive revenue and customer experiences for all PPG lines of business (lounges, transit hotels, Airport Dining, Meet & Greet Concierge and Airport Passenger Service), • Responsibility for Southern Europe Marketing Team to implement regional/global marketing and partnership campaigns and initiatives effectively., • Utilize data and insights to develop effective and ROI-driven marketing programs and business plans that drive revenue and maximize cross-business offerings., • Project manage marketing campaigns, ensuring comprehensive business and operational planning and timely execution with various stakeholders, including business partners and channel owners, such as Operations, eCommerce, Brand, Loyalty, Sales and Business Development teams., • Analyse market trends, customer behaviour and brand-building opportunities to inform marketing and partnership strategies., • Oversee marketing and promotional content development and execution across key PPG channels, including point-of-sale, websites, app, CRM platforms and corporate sales., • Work closely with Design team and marketing agencies/vendors to ensure effective marketing messages and visual impact and maintain brand consistency. JOB REQUIREMENTS • Degree holder in Marketing, Business Administration or related disciplines., • Minimum of 4-5 years' solid marketing and partnership experience on a regional or global level, preferably in the aviation industry., • Solid track record of developing, executing and managing effective marketing & partnership campaigns., • Self-motivated and committed to achieving revenue target and marketing values., • A strong executor and project leader., • Guiding team members to implement marketing & partnership strategies and campaigns., • Excellent project management, time management and people management skills., • Good business sense. Strong data analytics and insights for reporting and presentation., • Strong interpersonal skills to communicate effectively with diverse stakeholders across all levels., • Proficient and experienced in crafting effective marketing messages., • Excellent written and verbal communication and presentation skills., • Independent. Energetic self-starter, hands-on team player., • Excellent attention to details and strong work ethics.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Senior Salesforce Consultant. Job Description • Requirements Analysis., • Design and implement functional solutions in projects., • Provide effort estimations for projects., • Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives., • Analyze and improve application performance., • Collaborate with technology providers when required by the project., • Contribute to the validation of the solution against functional requirements., • Comply with the agreed software quality standards set by Omega's Technical Management., • Generate functional documentation for completed projects., • Collaborate within Omega's community of practice by sharing knowledge. Required Experience / Skills • Minimum of 4 years work experience with Salesforce administration, configuration and consulting roles, • Experience with different clouds such as Sales, Service, Community, etc., • Experience in pharmaceutical sector is a plus., • Experience in Veeva or IQVIA OCE is a plus., • Experience with Agile methodology., • Oral and written fluent in English. What do we offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Senior Salesforce Developer. Main responsabilities: • Develop software according to user requirements, functional and technical design specifications., • Perform and assist with quality assurance activities as needed., • Asses, troubleshoot, document, upgrade and develop maintenance procedures., • Review code for potential performance issues, reusability and/ or anomalies. Mandatory Skills: • At least 3+ years of experience as a Salesforce Developer, • Experience in developing complex solutions on Sales in Salesforce, • Experience in developing lightning components desired., • Development technologies (APEX, Visualforce, migration tools, SOQL, web services)., • Understanding of both DevOps/Agile (SCRUM) and Waterfall delivery principles and the importance of SDLC (Software Development Process) and coding methodology principles is a plus, • Should be able to work in a self managing way and should take Accountability of all assigned applications, • Excellent spoken and written English., • Experience working in an international and intercultural environment and availability to travel., • Knowledge on Veeva CRM is valuable, • Salesforce Platform Developer I certification is a must., • Any other Salesforce certification is a plus What do we offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 530 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Business Analyst. Reponsabilities • Analysis and requirements gathering with direct business interaction, understanding end-to-end processes and translating them into viable Salesforce solutions., • Process modeling, • Business flows and rules, • Implementation lifecycle management: from discovery to go-live, ensuring traceability, quality, and deadline compliance., • Functional validation and testing: defining and executing test scenarios; managing UAT with key users., • Post-implementation support: functional support, change management, and end-user training., • Close collaboration with technical and business teams, ensuring alignment between requirements, architecture, and deliverables. Professional Competencies • Critical thinking and business vision: able to question requirements, propose alternatives, and optimize processes., • Results-oriented with a focus on delivering value to the client., • Excellent communication with stakeholders at different levels (management, business, IT)., • Management capability in on-site environments, leading workshops, presentations, and solution validations., • Autonomy and self-management in high-demand contexts., • Broad view of the Salesforce ecosystem, understanding impacts across clouds, integrations, and client roadmap., • Strong documentation and reporting skills: clarity in functional deliverables and progress tracking. Experience • Proven experience (3+ years) in Salesforce implementation projects, preferably large-scale or multi-system., • Experience in complex corporate projects, with multiple teams or integrations., • Experience in agile methodologies (Scrum, Kanban) and functional backlog management., • General knowledge of Salesforce architecture, integrations, and configuration best practices. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Technical Lead. MAIN TASKS: • Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions., • Support the Project Manager/ Delivery Manager in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands., • Detect and notify risks in the technical management of project/client profitability., • Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager., • Ensure the fulfillment of the project's technical objectives., • Ensure compliance with the agreed software quality standards with Omega's Technical Management., • Supervise the effort estimations of the development and support team during the testing phase of a project., • Collaborate with the PM/DM in project demos for the client., • Ensure the final delivery of technical documentation for a project., • Participate in the development and training of the technical team, advising them to improve their technical skills., • Identify possible technical Up & Cross Selling opportunities., • Identify possible methodological improvements for the technical team., • Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities. REQUIRED EXPERIENCE: • At least 3 years of total relevant experience, including 2 years in a Senior Developer role or a similar position., • Experience in the different clouds: Sales Cloud, Service Cloud, Marketing Cloud., • Experience with agile methodologies., • High level of English. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Architect. Main Tasks • Definition of Solutions and Architecture: Provide end-to-end technical solutions by producing high-level and detailed technical architectural designs, including the selection of technologies and services. These solutions must be aligned with the company’s architecture standards, always considering security and licensing requirements, as well as proper integration with all relevant architecture domains., • Intervention and Support in Critical Projects: Actively intervene in complex, troubled, or at-risk projects, acting as the foremost technology expert and technical authority. This includes providing expert guidance to resolve technical obstacles and ensuring the correct implementation and quality of the delivered solution., • Technical Debt Management and Roadmaps: Shape relevant technical architecture roadmaps that identify scope, prioritization, and delivery timelines, as well as plans to address and reduce existing technical debt, ensuring the long-term sustainability and scalability of solutions., • Pre-Sales Support and Business Development: Collaborate with pre-sales teams by providing the technical vision and architectural detail required to develop proposals. This ensures that proposed technical solutions are viable, innovative, and aligned with Omega’s business objectives., • Innovation and Strategic Vision: Identify and propose opportunities for technological and product innovation, designing pathways to bring these ideas forward. Drive the adoption of new technologies and methodologies that deliver quick wins and significant business benefits, keeping the architecture at the cutting edge., • Quality Assurance and Compliance: Review and ensure the quality of the delivered solution so that it rigorously meets the initially defined technical requirements and is aligned with the strategic vision for the product., • Technical Leadership and Mentoring: Contribute as a leader and technical authority within Omega’s communities of practice. Provide thought leadership, training, and mentoring to other team members, thereby developing the overall technical capability of the team and acting as a role model for technical excellence. Required Experience: • 5+ years participating in the full lifecycle of Salesforce.com implementations. At least two years of experience as a Technical Lead or in a similar role., • Experience in Salesforce.com projects., • Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud,, • Experience with agile methodologies., • High level of English. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Technical Lead. MAIN TASKS: • Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions., • Support the Project Manager/ Delivery Manager in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands., • Detect and notify risks in the technical management of project/client profitability., • Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager., • Ensure the fulfillment of the project's technical objectives., • Ensure compliance with the agreed software quality standards with Omega's Technical Management., • Supervise the effort estimations of the development and support team during the testing phase of a project., • Collaborate with the PM/DM in project demos for the client., • Ensure the final delivery of technical documentation for a project., • Participate in the development and training of the technical team, advising them to improve their technical skills., • Identify possible technical Up & Cross Selling opportunities., • Identify possible methodological improvements for the technical team., • Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities. REQUIRED EXPERIENCE: • At least 3 years of total relevant experience, including 2 years in a Senior Developer role or a similar position., • Experience Pharmaceutical sector, • Experience in Veeva, IQVIA OCE is a plus, • Experience in the different clouds: Sales Cloud, Service Cloud, Marketing Cloud., • Experience with agile methodologies., • High level of English. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM Consulting is looking for a Cyber Security Pentest Service Manager that would like to collaborate with one of the top global pharmaceutical companies. We are seeking a highly organized and proactive Pentest Service Manager to join our team. This pivotal role is responsible for overseeing the entire lifecycle of penetration testing activities within our organization, ensuring smooth operations and effective collaboration among stakeholders. Skills • Excellent organizational and coordination skills for managing multiple pentesting projects and schedules, • Strong English communication abilities to effectively explain security issues and risks to non-technical stakeholders, • Experience overseeing or participating in penetration testing activities, with understanding of common testing processes and challenges, • Stakeholder management skills, including facilitating meetings and aligning diverse interests, • Ability to prioritize tasks and resources based on business needs and project urgency, • Problem-solving mindset, capable of addressing challenges and adapting to evolving requirements, • Working knowledge of basic cybersecurity and penetration testing concepts to support informed decision-making and collaboration, • Attention to detail and commitment to maintaining high standards in service delivery Experience • Experience working with external vendors or service providers, • Education: Bachelor’s degree in Computer Science, Cybersecurity, or related field., • 5+ years in information security roles, including penetration testing or vulnerability management., • 2–3 years in project or service management, preferably managing multiple pentesting engagements., • Familiarity with penetration testing methodologies (OSSTMM, PTES) and tools (Nmap, Burp Suite, Metasploit)., • Understanding of network protocols, operating systems (Linux, Windows), and web application security. Nice to have • Experience working with external vendors or service providers, • Education: Bachelor’s degree in Computer Science, Cybersecurity, or related field., • 5+ years in information security roles, including penetration testing or vulnerability management., • 2–3 years in project or service management, preferably managing multiple pentesting engagements., • Familiarity with penetration testing methodologies (OSSTMM, PTES) and tools (Nmap, Burp Suite, Metasploit)., • Understanding of network protocols, operating systems (Linux, Windows), and web application security. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office, • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

About Growave Growave is a retention platform that drives growth for Shopify stores by offering Loyalty & Rewards, Referrals, Wishlist, Reviews, and Instagram UGC features. We’re rapidly expanding across the US, EU, and Asia, helping eCommerce brands grow with cutting-edge technology. Our partners include leading brands like Young LA, TravisMathew, Barry M, Unilever, Sony, Lego, Crocs, Aldo, Dermalogica, Xiaomi, Innisfree, Li-Ning, and Mustela. Engagement Type Independent Contractor (Autónomo), full-remote. This role does not constitute an employment relationship. The contractor is responsible for managing their own taxes and social contributions. The Role As an Account Executive at Growave, you’ll play a key role in driving sales and revenue growth across the EU and US markets. You’ll manage both inbound and outbound leads, build relationships with eCommerce brands, and help them unlock the full potential of Growave’s platform. What You’ll Do • Manage the full sales cycle — from lead generation to closing deals., • Conduct intro and demo calls with prospective clients in English and Spanish (other European languages are a plus)., • Identify client needs, goals, and pain points to position Growave effectively., • Convert leads into long-term clients and expand existing subscriptions., • Collaborate with Product, Marketing, Support, Onboarding, and Customer Success teams for a seamless client journey., • Maintain and develop key accounts, including partner agencies., • Track progress in CRM systems (Salesforce or similar) and ensure accurate sales forecasting., • Stay up-to-date with eCommerce trends and competitor offerings. About You • 1–3 years of experience in Sales, Account Management, or BDR/SDR roles within SaaS, Shopify, or eCommerce industries - required., • Fluent in English and Spanish (additional languages like French, German, or Portuguese are a plus)., • Strong skills in sales strategy, communication, and relationship building., • Goal-driven, with a proven ability to meet and exceed targets., • Tech-savvy, proactive, and comfortable using CRM and sales tools., • Adaptable and effective in a remote, cross-time-zone environment. Schedule 12:00–21:00 Spain time (CET/CEST depending on season) Ready to help Shopify brands grow faster and stronger? Apply now and become part of Growave’s mission to empower global merchants through loyalty-driven growth.

Omega CRM Consulting is looking for a System Administrator & Team Lead that would like to collaborate with one of the top global pharmaceutical companies. Key Responsibilities: • Lead and mentor a team of system administrators and infrastructure engineers., • Manage and maintain Linux-based systems and services across development and production environments., • Administer and optimize Posit Workbench for multi-user data science workflows., • Support and automate Python environment management using tools like venv, conda, or pipenv., • Integrate and manage Snowflake access and connectivity for data science teams., • Develop and maintain shell scripts for automation, monitoring, and deployment tasks., • • Collaborate with security and compliance teams to enforce best practices., • • Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)., • • Use Jira for task tracking, Bitbucket for version control, and Confluence for documentation., • • Monitor system performance and troubleshoot issues proactively., • • Document infrastructure, processes, and team workflows. Key Skills & Experience: • 5+ years of experience in Linux system administration., • Strong proficiency in Bash/shell scripting., • Hands-on experience with Posit Workbench or RStudio Server Pro., • Familiarity with Snowflake data warehouse administration and integration., • Working knowledge of Python and managing Python environments., • Experience with Agile methodologies and Atlassian tools (Jira, Bitbucket, Confluence)., • Excellent communication and leadership skills., • Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications: • Experience with containerization (Docker, Podman) and orchestration (Kubernetes) are a plus., • Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible)., • Exposure to CI/CD pipelines and DevOps practices., • Experience supporting data science or analytics teams. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Business Analyst. Job Description • Conduct comparative analyses between the current state (As-Is) and the desired or future state (To-Be) of processes, systems, or organizational structures, with the goal of identifying improvement opportunities, inefficiencies, gaps, and transformation needs., • Conduct comprehensive current state (As-Is) assessments by engaging with stakeholders to understand existing business processes, workflows, roles, and tools., • Document current processes in detail, identifying pain points, bottlenecks, inefficiencies, and redundancies., • Design future state (To-Be) processes that align with business goals, incorporating technological, organizational, and methodological improvements., • Collaborate with stakeholders to validate future-state designs and ensure feasibility and alignment with strategic objectives., • Perform gap analysis by comparing As-Is and To-Be states, identifying required changes across technology, people, processes, and regulatory factors., • Develop actionable implementation plans or roadmaps to support business transformation initiatives., • Create clear and accurate process documentation, including diagrams (BPMN, SIPOC, flowcharts, etc.) and supporting materials., • Prepare and deliver analytical reports and presentations for senior management and cross-functional teams., • Facilitate knowledge transfer and support delivery teams by translating business analysis into technical or operational requirements, ensuring successful implementation., • Provide continuous support during the implementation phase to monitor progress, resolve issues, and ensure process improvements are effectively adopted., • Requirements Analysis., • Design and implement functional solutions in projects., • Provide effort estimations for projects., • Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives., • Analyze and improve application performance., • Collaborate with technology providers when required by the project., • Contribute to the validation of the solution against functional requirements., • Comply with the agreed software quality standards set by Omega's Technical Management. Required Experience • Minimum of 4 years work experience with Salesforce consulting roles., • Experience in pharmaceutical sector., • Proven experience conducting As-Is / To-Be analysis of business processes, systems, or organizational structures., • Ability to assess the current state of operations and design optimized future-state models aligned with business objectives., • Skilled in identifying process inefficiencies, operational gaps, and transformation opportunities., • Experience in documenting workflows, creating process maps (e.g., BPMN), and preparing actionable recommendations for improvement., • Strong collaboration skills to engage with stakeholders and cross-functional teams throughout the analysis and implementation phases., • Ability to facilitate knowledge transfer sessions and provide ongoing support to development, implementation, or operations teams during project execution., • Experience with different clouds such as Sales, Service, Marketing Cloud, Community, etc., • Experience with Agile methodology. Skills • Oral and written fluent in English. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM Consulting is looking for a CDP Specialist that would like to collaborate with one of the top global pharmaceutical companies. Role Overview The Platform Manager CDP supports the operational enablement and technical execution of the Customer Data Platform (CDP) within the Campaign Automation Services team. Working under the direction of the Global Platform Management Coordinator, this role ensures the smooth configuration, integration, and usage of the Treasure Data CDP across global and regional teams. The Platform Manager CDP collaborates with internal stakeholders and external consultants to help deliver scalable, data-driven campaign capabilities. Key Responsibilities • Support the configuration, integration, and maintenance of the Treasure Data CDP in collaboration with IT and development partner., • Assist in translating business requirements into technical specifications for data ingestion, enrichment, and audience segmentation., • Maintain and update data schemas, pipelines, and segmentation logic as directed by the Coordinator., • Coordinate with our Campaign Automation Squad the support on segmentation briefs and campaign targeting., • Facilitate and support the integration of CDP audiences with marketing automation platforms (e.g., SFMC)., • Act as a support contact for CDP-related troubleshooting and platform usage questions for Campaign Automation Services, • Document platform processes and contribute to knowledge sharing and training materials., • Monitor platform performance and report findings to the Coordinator for further action., • Ensure alignment with global rollout plans and operational models defined by the Coordinator. Required Qualifications • Bachelor’s degree in Marketing, Data Science, Business Administration, or related field., • 3+ years of experience in marketing technology, data operations, or campaign support roles., • Familiarity with Customer Data Platforms (Treasure Data preferred or Twilio Segment, Data Cloud, Oracle Unity)., • Working knowledge of data integration, ETL, and audience segmentation., • Proficiency in SQL; experience with APIs, HTML, or JavaScript is a plus., • Experience supporting marketing automation tools (e.g., SFMC)., • Strong communication and collaboration skills to work with cross-functional and global teams., • Detail-oriented, proactive, and comfortable working in a support capacity., • Fluent in English; able to work across time zones and cultures. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Campaign Strategist. A Campaign Strategist profile at Omega helps clients develop and implement effective Digital Marketing strategies through the use of email. Their tasks include identifying a target audience for the services of their organization or brand, developing email lists, and carrying out email marketing campaigns; proofreading content, and reviewing and assessing campaign performance. Roles and Responsibilities • Support the definition of the broader Marketing Automation strategy by proposing key initiatives and evaluating their impact., • Manage and execute the email marketing strategy as well as other native and/or owned channels., • Manage personalized campaigns, coordinating with the rest of the team., • Plan the various tasks involved in launching a communication, identifying the stakeholders at each stage., • Liaise with other teams to carry out tasks among the different users involved in launching a campaign., • Monitor campaign launches to ensure contact and campaign quality, as well as analyze results., • Ensure the quality of promotional content., • Validate the communication’s creative materials for clients, proposing improvements., • Create and automate Journeys. Implement the different automated actions and triggers through the corresponding application and required channels. Experience • Experience in the strategic definition of Marketing Automation., • Proven experience in creating unique, high-impact marketing campaigns., • Previous experience in database management, preferably in a similar role., • Familiarity with relevant automation and performance-evaluation software., • Experience with CRM platforms (Salesforce, Marketo, Eloqua)., • Ability to manage marketing-specific projects., • Ability to leverage collaboration to produce well-crafted content., • Advanced level of English; additional languages are a plus. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a CX Strategist. The CX Strategist role at Omega will be primarily responsible for ensuring the proper direction of Marketing Automation strategies. This person will work closely with the rest of the Marketing team to review testing and targeting strategies, gather audience requirements for campaigns, and hand off audience segmentation creation to other team members to ensure that implemented and delivered campaigns are accurate and on time. In parallel, they will collaborate with the technology team to understand customer data and how it flows and is stored within the client’s platform. The Campaign Strategist will be responsible for providing recommendations to improve the strategies being executed. Main responsibilities: • Analyze and define customer segmentation and the selection of personalized audiences for Email Marketing campaigns on our CRM platform., • Coordinate the workflow of the channel, from adapting creatives and texts to layout, preview, validation, and final sending of campaigns targeting customers and/or subscribers: email, SMS, push notifications... both broadcast and triggered campaigns., • Propose and execute A/B tests in an agile and constructive manner to test hypotheses and validate user behavior in order to improve campaign performance., • Utilize automation to provide constant communication with the customer through retention, upselling, cross-selling, and engagement, driving business profitability from our customer and subscriber base., • Assist in building a strong CRM strategy in line with local and global priorities., • Define new approaches to increase customer knowledge and assist users throughout the conversion funnel., • Be able to measure and deeply analyze data to guide decisions and measure their impact on the business., • Develop customer journey maps by analyzing touchpoints and maximizing purchase opportunities. Identify key and measurable metrics for these initiatives, with a growth hacker mindset and the ability to test and scale quickly., • Master the internal Email Marketing tool to execute campaigns through owned channels (email, SMS, push notifications)., • Work collaboratively with the rest of the team members regarding customer segmentation and mapping messages throughout the customer journey., • Collaborate with relevant teams to improve web, mobile, and app recurrence rates., • Collaborate with the rest of the customer development team to understand, document, and analyze customer segments, retention campaigns, and offer performance in order to drive continuous improvement in timing and tactics., • Analyze, manage, and report on the business performance of customer retention strategies and campaigns. Experience • Experience in planning and executing Marketing Automation strategies with proven success cases., • Experience with CRM platforms (Salesforce), • Being a creative yet flexible thinker with strong technical insight and the ability to garner cross-functional support in seeking holistic business solutions with enduring value., • Proficiency in using platforms such as Google Analytics, Google Data Studio, Salesforce Marketing Cloud., • A deep understanding of digital marketing tactics across all channels, including SEO, Paid Media, UX., • Advanced level of English. Proficiency in another language is a plus. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance. Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Marketing Automation Strategist. A Marketing Automation Strategist profile at Omega helps clients develop and implement effective Digital Marketing strategies through the use of email. Their tasks include identifying a target audience for the services of their organization or brand, developing email lists, and carrying out email marketing campaigns; proofreading content, and reviewing and assessing campaign performance. Roles and Responsibilities • Support the definition of the broader Marketing Automation strategy by proposing key initiatives and evaluating their impact., • Manage and execute the email marketing strategy as well as other native and/or owned channels., • Manage personalized campaigns, coordinating with the rest of the team., • Plan the various tasks involved in launching a communication, identifying the stakeholders at each stage., • Liaise with other teams to carry out tasks among the different users involved in launching a campaign., • Monitor campaign launches to ensure contact and campaign quality, as well as analyze results., • Ensure the quality of promotional content., • Validate the communication’s creative materials for clients, proposing improvements., • Create and automate Journeys. Implement the different automated actions and triggers through the corresponding application and required channels. Experience • Experience in the strategic definition of Marketing Automation., • Proven experience in creating unique, high-impact marketing campaigns., • Previous experience in database management, preferably in a similar role., • Familiarity with relevant automation and performance-evaluation software., • Experience with CRM platforms (Salesforce, Marketo, Eloqua)., • Ability to manage marketing-specific projects., • Ability to leverage collaboration to produce well-crafted content., • Advanced level of English; additional languages are a plus. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Business Analyst. Job Description • Conduct comparative analyses between the current state (As-Is) and the desired or future state (To-Be) of processes, systems, or organizational structures, with the goal of identifying improvement opportunities, inefficiencies, gaps, and transformation needs., • Conduct comprehensive current state (As-Is) assessments by engaging with stakeholders to understand existing business processes, workflows, roles, and tools., • Document current processes in detail, identifying pain points, bottlenecks, inefficiencies, and redundancies., • Design future state (To-Be) processes that align with business goals, incorporating technological, organizational, and methodological improvements., • Collaborate with stakeholders to validate future-state designs and ensure feasibility and alignment with strategic objectives., • Perform gap analysis by comparing As-Is and To-Be states, identifying required changes across technology, people, processes, and regulatory factors., • Develop actionable implementation plans or roadmaps to support business transformation initiatives., • Create clear and accurate process documentation, including diagrams (BPMN, SIPOC, flowcharts, etc.) and supporting materials., • Prepare and deliver analytical reports and presentations for senior management and cross-functional teams., • Facilitate knowledge transfer and support delivery teams by translating business analysis into technical or operational requirements, ensuring successful implementation., • Provide continuous support during the implementation phase to monitor progress, resolve issues, and ensure process improvements are effectively adopted., • Requirements Analysis., • Design and implement functional solutions in projects., • Provide effort estimations for projects., • Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives., • Analyze and improve application performance., • Collaborate with technology providers when required by the project., • Contribute to the validation of the solution against functional requirements., • Comply with the agreed software quality standards set by Omega's Technical Management. Required Experience • Minimum of 4 years work experience with Salesforce consulting roles., • Proven experience conducting As-Is / To-Be analysis of business processes, systems, or organizational structures., • Ability to assess the current state of operations and design optimized future-state models aligned with business objectives., • Skilled in identifying process inefficiencies, operational gaps, and transformation opportunities., • Experience in documenting workflows, creating process maps (e.g., BPMN), and preparing actionable recommendations for improvement., • Strong collaboration skills to engage with stakeholders and cross-functional teams throughout the analysis and implementation phases., • Ability to facilitate knowledge transfer sessions and provide ongoing support to development, implementation, or operations teams during project execution., • Experience with different clouds such as Sales, Service, Marketing Cloud, Community, etc., • Experience with Agile methodology. Skills • Oral and written fluent in English. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Project Manager. Main duties: • Provide support in the pre-sales tasks of assigned accounts: solution design, estimation, planning, and assumptions. Share with the project team the client's vision, objectives, and expectations., • Assign and supervise team tasks, managing assignments, vacations, and absences during the project., • Manage project progress to ensure deadlines, scope, and budget are met., • Facilitate change requests to ensure all parties are informed of schedule and budget impacts., • Provide visibility of project progress to the client and Customer Success Manager (CSM). Lead follow-up meetings and steering committees., • Alert operations management of potential deviations. Establish communication and risk mitigation plans., • Monitor all incoming and outgoing project documentation. Ensure project deliverables adhere to quality standards., • Lead project demos for the client., • Lead the resolution of issues arising from project implementation., • Lead the relationship and pursue customer satisfaction regarding the project., • Ensure project objectives are met. Evaluate the project afterward and identify successful and unsuccessful project elements., • Responsible for sending customer satisfaction surveys regarding the project., • Identify potential Up & Cross-Selling opportunities for the account., • Lead team retrospectives and identify potential internal improvements., • Participate in the development, training, and supervision of the assigned team, providing guidance to improve their skills. Experience needed: • +5 years of experience in PM roles., • +3 years participating in end-to-end CRM implementation processes., • Experience working with agile methodologies (SCRUM, Jira, etc.)., • Medium – high level of English. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

🧩 Comercial digital freelance (Red de colaboradores – Ventas Digitales PRO) ¿Te apasionan las ventas digitales y te gustaría colaborar en proyectos reales con empresas en crecimiento? En Ventas Digitales PRO ayudamos a negocios digitales a estructurar sus sistemas de venta y crecimiento comercial, integrando perfiles especializados según la necesidad de cada proyecto. Buscamos profesionales con mentalidad comercial, orientación a resultados y ganas de crecer dentro de un entorno flexible, digital y colaborativo. 🚀 Sobre nosotros Ventas Digitales PRO es una agencia y red de colaboradores especializada en crecimiento y sistemas de venta digital. Trabajamos con empresas de distintos sectores (formaciones, SaaS, servicios, consultorías, eCommerce...) ayudándolas a mejorar su captación y cierre de clientes mediante la incorporación de perfiles comerciales cualificados. No somos una agencia de empleo ni un marketplace. Creamos colaboraciones win-to-win entre negocios y profesionales comerciales, ofreciendo oportunidades filtradas, acompañamiento y una estructura de trabajo profesional y sostenible. 🎯 Qué tipo de perfiles nos interesan Buscamos comerciales digitales con experiencia (o fuerte vocación) en alguna de las siguientes áreas: • Cierre de ventas (closers o account managers), • Generación y cualificación de oportunidades (setters, SDRs, prospección), • Ventas consultivas o B2B, tanto inbound como outbound lo importante es tu actitud, profesionalidad y compromiso con los resultados. 💬 Qué ofrecemos ✅ Integrarte en nuestra red interna de colaboradores freelance, con acceso a oportunidades reales y filtradas en distintos proyectos y sectores ✅ Colaboraciones flexibles, adaptadas a tu perfil y disponibilidad ✅ Acompañamiento y soporte durante el proceso de integración con los negocios ✅ Formación y actualización constante en ventas digitales (setter, closer, SDR, herramientas y automatización) ✅ Entorno profesional, transparente y orientado a resultados reales 🧭 Qué buscamos en ti • Dominio fluido de español (oral y escrito), • Experiencia o base sólida en ventas (telefónicas, digitales o consultivas), • Buena comunicación, empatía y mentalidad de servicio, • Orientación a objetivos y constancia, • Capacidad para trabajar de forma autónoma y responsable, • Actitud positiva, compromiso y mentalidad de crecimiento 📅 Modalidad de colaboración • Freelance / autónomo, • 100% remoto, • Horarios flexibles, • Remuneración variable por rendimiento o resultados (según proyecto) 📩 Cómo postular Si sientes que encajas con la filosofía de Ventas Digitales PRO y quieres formar parte de una red comercial con visión de crecimiento, deja tu candidatura y nos pondremos en contacto contigo para conocerte mejor y valorar juntos si puede haber un buen encaje en alguno de los proyectos activos o futuros. Forma parte de una comunidad de profesionales en ventas digitales. Crecemos juntos, proyecto a proyecto. 🌐 🔒 En Ventas Digitales PRO valoramos la diversidad. Todas las candidaturas serán consideradas sin distinción de origen, género, edad, nacionalidad o condición. Nos centramos en el talento, la actitud y la profesionalidad de cada persona.

Omega CRM Consulting is looking for a Threat Detection Analyst that would like to collaborate with one of the top global pharmaceutical companies. As a Threat Detection analyst, you will be responsible for analyzing, detecting, and mitigating cyber threats targeting enterprise environments. You will design and implement robust detection mechanisms to proactively identify malicious activities across on-premise, cloud, and hybrid infrastructures. This role requires strong expertise in threat hunting, security frameworks, and advanced detection technologies to ensure comprehensive protection against emerging threats.The ideal candidate will collaborate closely with cross-functional teams, including Threat Intelligence, Security Operations, and Incident Response, to stay ahead of the evolving threat landscape and build solutions that enhance the organization’s security posture. Technical Capabilities • Threat Detection Expertise: o Experience with endpoint detection and response (EDR) solutions (e.g., SentinelOne, CrowdStrike, FortiEDR, Defender for Endpoint). o Familiarity with behavioral analytics and anomaly detection techniques. • Threat Intelligence and Analysis: o Understanding of threat intelligence sources (e.g., MITRE ATT&CK, D3FEND) and their application in detection strategies. o Ability to research and adapt to emerging threats and attack methodologies. • Programming and Automation: o Scripting skills in Python, PowerShell, or Bash for automating security tasks. o Experience developing integrations and automated workflows using APIs. • Cloud and Network Security: o Hands-on experience with cloud security tools (e.g., AWS GuardDuty). o In-depth knowledge of IP networks, firewalls, intrusion detection/prevention systems (IDS/IPS), and packet analysis. • Operating Systems: o Strong knowledge of Linux and Windows internals, including log analysis and common attack vectors. • Tool Proficiency: o Familiarity with open-source tools like Zeek, Falco, Wireshark, and OSQuery. o Knowledge of malware analysis tools and techniques. Organisational skills and competences • Collaboration and Communication: o Ability to work effectively with cross-functional teams, including Incident Response, IT, and Risk Management. o Strong written and verbal communication skills to document detection logic and present findings to technical and non-technical stakeholders. • Problem Solving and Analytical Thinking: o Excellent troubleshooting skills for identifying root causes of detected threats. o Analytical mindset to assess complex technical issues and develop creative detection solutions. • Adaptability and Continuous Learning: o Ability to quickly adapt to new technologies, frameworks, and threat landscapes. o Willingness to stay current with industry trends and certifications. • Attention to Detail: o High level of precision in rule creation and tuning to minimize false positives and ensure detection accuracy. • Key Responsibilities: o Develop and maintain detection rules for Microsoft XDR. o Continuously monitor and analyze the threat landscape to update detection logic. o Conduct research and analysis on the latest threats and techniques to improve detection capabilities. o Collaborate with other teams to ensure effective integration of detection mechanisms. Experience • Minimum of 3-5 years in cybersecurity roles, such as Threat Hunter or Detection Engineer., • Demonstrated success in developing and refining detection mechanisms in enterprise environments. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Omega CRM Consulting is looking for a Senior Red Team Operator that would like to collaborate with one of the top global pharmaceutical companies. Join a top-tier Red Team in one of the world’s most regulated, security‑obsessed environments. As a Senior Red Team Operator, you’ll emulate advanced adversaries, outsmart blue teams, and push the boundaries of cyber defense. This is your chance to operate where creativity, technical mastery, and relentless curiosity are the norm. Main tasks • Adversary Simulation: Plan and execute full‑spectrum Red Team operations—initial access, lateral movement, privilege escalation, and data exfiltration—mirroring real‑world threat actors., • Attack Development: Build and deploy custom tools, payloads, and resilient C2 infrastructure to pressure‑test modern defenses., • Critical Engagements: Target the organization’s most sensitive assets with advanced offensive techniques across on‑prem, cloud, and hybrid environments., • Scenario Design: Collaborate with internal Red and White Teams to craft attack scenarios that challenge defenders and expose meaningful gaps., • Reporting: Deliver crisp, actionable technical reports and executive summaries that tie findings to business risk and remediation priorities., • Remediation Partnership: Advise engineering/operations on closing gaps, validating fixes, and raising the security bar., • Continuous Innovation: Research emerging vectors, develop novel tradecraft, and mentor junior operators., • Stakeholder Engagement: Present results to technical and executive audiences; participate in governance and remediation sessions., • Security Initiatives: Support cybersecurity research and uplift projects when not executing Red Team ops. Experience & Skills • 4+ years in Red Team operations with a track record of high‑impact engagements in complex, regulated environments., • Technical Mastery: Hands‑on with offensive security frameworks (MITRE ATT&CK, Cobalt Strike, Sliver, Mythic), custom tooling/malware, in‑memory execution, and modern post‑exploitation techniques., • Programming & Creativity: Skilled in scripting (Python, PowerShell, Go) and engineering unconventional attack paths., • Stealth & Detection Evasion: Expert at flying under the radar—evading EDR, network sensors, and endpoint controls to minimize detection and keep operations covert., • Cloud & Identity Offense: Practical experience targeting cloud control planes and identity systems for persistence and escalation., • Communication: Fluent English; able to brief everyone from SOC analysts to C‑suite., • Autonomy & Initiative: Operate independently with disciplined OPSEC and strong problem‑solving instincts., • Passion for Offense: Passionate about emulating real‑world threat actors by continuously researching and developing novel attack paths, identifying unconventional entry points, and devising creative techniques to breach and challenge the toughest security controls. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

🍔¿QUIÉNES SOMOS? En The Champions Burger organizamos el mayor evento gastronómico de España: un concepto nómada que recorre diferentes ciudades para reunir a las mejores hamburgueserías del país y coronar la mejor burger nacional. Somos pasión por la gastronomía, experiencia única para el público y un equipo joven y dinámico que trabaja para seguir creciendo. ➡️FUNCIONES DEL PUESTO Formarás parte del equipo de marketing, participando activamente en la planificación, ejecución y optimización de campañas digitales. Tus principales responsabilidades serán: • Diseñar y ejecutar campañas de email marketing segmentadas, utilizando herramientas como Brevo., • Análisis y optimización continua de las campañas e informes., • Automatizaciones: buscar posibles acciones de mejora dentro del departamento de marketing (u otros departamentos) y automatizar procesos, ayudándose de herramientas específicas como n8n y herramientas de IA., • Gestionar las múltiples páginas web de la compañía., • Apoyo al SEO Manager en la confección de estrategias y en la implementación de acciones para mejorar el posicionamiento orgánico en buscadores., • Apoyo en la generación de informes de rendimiento de campañas y canales digitales con herramientas como Looker Studio., • Colaborar con los compañeros de social media para alinear estrategias dentro del equipo de marketing y generar nuevos seguidores en nuestras redes. 🔎¿QUÉ BUSCAMOS? • Experiencia previa de al menos 2-3 años en ecommerce., • Experiencia en herramientas de email marketing (Mailchimp, HubSpot, etc.)., • Experiencia básica en gestión de sitios web (WordPress u otros CMS)., • Conocimientos básicos de herramientas de automatización (n8n, Zapier, etc.)., • Conocimientos de uso de IA como chatGPT, Claude, Gemini, etc..., • Nivel avanzado en SEO y herramientas como Google Search Console, SEMrush o Ahrefs, Google Analytics, Google Tag Manager., • Capacidad analítica para interpretar datos y tomar decisiones., • Conocimiento de plataformas de paid media (Google Ads, Meta Ads, etc.)., • Habilidad para gestionar múltiples tareas y trabajar en equipo. 😎¿QUÉ OFRECEMOS? • Contrato indefinido desde el inicio., • Horario flexible., • Formar parte de la empresa líder en eventos gastronómicos en España., • Equipo joven, dinámico y con un gran ambiente de trabajo., • Oportunidades de formación y desarrollo profesional., • Participar y vivir de cerca nuestros eventos., • Teletrabajo un día a la semana., • Actividades internas y beneficios para el equipo. 👉 Si quieres ser parte del evento gastronómico más increíble del país y crecer junto a un equipo apasionado, ¡te estamos esperando!

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