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Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, land, and subtropical vegetation blend with architecture inspired by Moorish design. With 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – offering breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens, this five-star destination is home to award-winning dining experiences ranging from casual cuisine to Michelin-starred restaurants. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas. Join our team... as a Sales Manager – Travel Industry at The Ritz-Carlton Abama Resort in Tenerife! Who we're looking for… Are you passionate about developing business opportunities and building long-lasting relationships within the travel industry? As a Sales Manager – Travel Industry , you will be responsible for driving revenue growth by developing strategic partnerships and managing key accounts across the travel trade segment, while representing the legendary service, luxury, and excellence that define The Ritz-Carlton. We are looking for a dynamic, results-driven professional with outstanding relationship-building and negotiation skills, capable of identifying new business opportunities, maximizing revenue, and creating long-term partnerships with travel agencies, tour operators, destination management companies (DMCs), consortia, wholesalers, and other key industry partners. Your responsibilities include… Develop and execute sales strategies to grow revenue from the Travel Industry segment. Manage and develop a portfolio of key accounts, strengthening relationships with travel agencies, tour operators, DMCs, luxury travel advisors, consortia, wholesalers, and other strategic partners. Identify and secure new business opportunities to maximize the resort's revenue and market share. Negotiate commercial agreements, contracts, and preferred partnerships while ensuring profitable and sustainable business relationships. Represent the resort at international trade shows, workshops, roadshows, sales missions, and industry events. Plan and conduct sales calls, client presentations, site inspections, and familiarization (FAM) trips to showcase the resort's unique experiences. Work closely with Revenue Management, Marketing, Reservations, and Operations to ensure aligned commercial strategies and exceptional guest experiences. Analyze market trends, competitor activity, and account performance to identify new opportunities and develop action plans. Prepare sales reports, forecasts, and production analyses, ensuring continuous follow-up on assigned accounts and business objectives. Ensure all sales activities are delivered in accordance with The Ritz-Carlton's standards of quality, luxury, and service excellence. Provide personalized service to clients and business partners, building trust and fostering long-term relationships. Ensure compliance with Marriott International policies, procedures, and brand standards. Collaborate with the Sales team to achieve departmental goals and contribute to the continued success of the resort. What we expect from you… Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field, or equivalent professional experience. Previous experience as a Sales Manager or in a similar commercial role within the luxury hospitality or travel industry. Proven experience managing B2B accounts and developing business within the Travel Industry segment. Strong understanding of the national and international travel trade, including travel agencies, tour operators, DMCs, wholesalers, and consortia. Excellent sales, negotiation, and relationship management skills. Strong commercial mindset with a proven ability to identify and develop new business opportunities. Outstanding communication, presentation, and networking abilities. Analytical skills with the ability to interpret sales data and develop effective business strategies. Willingness to travel regularly for sales trips, trade shows, and client meetings. Proficiency in Microsoft Office and experience working with CRM systems and sales tools. Professional proficiency in English and Spanish. Additional languages will be considered an asset. Valid work permit for Spain. What we offer… (The same corporate benefits package applies.) Competitive salary above market standards. Travel the world with special rates at more than 9,500 Marriott hotels ("Explore Rate"), available for you, your partner, parents, and family members. Enjoy our culinary experiences with a 20% discount at Marriott hotels and 50% discount within the resort. Up to 75% discount on flights if you reside in Tenerife. Corporate benefits with discounts on leisure and travel. A special birthday gift. Experience the resort as a guest after one year of service – a unique employee benefit! Additional annual bonus payment. Innovative training programs and continuous learning opportunities. Excellent career development opportunities within a global company. Complimentary meals in the employee dining room. Uniform provided and professionally laundered. Employee celebrations, anniversary events, and special recognition weeks. Community engagement and volunteering activities. (All benefit and bonus programs are subject to internal policies and applicable tax and labor regulations. There is no legal entitlement to these programs, and the employer reserves the right to amend them at any time.) Have we inspired you? Apply through Marriott Careers and submit your application. Across more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that they remain with guests long after their stay. We believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for luxury hospitality, taking pride in delivering excellence in guest care and comfort. Your role will be to represent The Ritz-Carlton and build strategic partnerships that drive business growth while ensuring our Gold Standards are reflected in every interaction with clients and travel partners. These standards are the foundation of our culture and the reason The Ritz-Carlton remains a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, including our Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about travel, driven by customer relations, and eager to grow in a dynamic, young, and international environment? Join the VeryChic Customer Service team and support our travelers throughout their journey, from booking to their stay. 🚀 Your responsibilities Welcome and assist customers by phone and email. Support travelers with their online bookings. Provide personalized post-sales support: Ensure that bookings have been properly received by our partners. Handle customers’ special requests. Manage booking modifications and cancellations. Oversee administrative aspects, including: Organizing activities and transfers. Sending travel documents. Contribute to achieving the company’s performance and customer satisfaction goals. 🧠 Your profile Native French speaker and fluent in both English and Spanish. Strong interest in sales and business development, with a customer-oriented approach. Positive attitude, eagerness to learn, and a proactive mindset. Excellent verbal and written communication skills. Proficient in Microsoft Office. Enjoy challenges and customer interaction. Knowledge of project management and data analysis is a plus. Eligible to sign a 6-month internship agreement starting January 2027. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. 📩 Ready to help our customers enjoy the best possible travel experience? Apply now to join VeryChic and board your next career journey!

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort’s 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A renowned culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from light and casual dining to Michelin-starred fine dining experiences. Offering the perfect escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Centre, and the largest Ritz Kids in Europe. JOIN OUR TEAM! ... as an Human Resources Generalist Who are we looking for? Are you passionate about Human Resources and enjoy supporting both employees and leaders in their professional journey? As an Human Resources Generalist, you will play a key role in managing recruitment, onboarding, employee support, and HR administration processes, helping to create a positive experience for all associates. If you are an organized, proactive professional with strong communication and problem-solving skills, this is an excellent opportunity to grow in a dynamic environment where people are at the heart of everything we do. Your responsibilities will include... • Providing support to management and leadership teams in handling and resolving Human Resources-related matters. • Assisting employees with inquiries, requests, and internal or external transfer processes. • Coordinating and supporting recruitment, hiring, and onboarding activities for new employees. • Managing pre-employment screening processes, including reference checks, background checks, and other required verifications. • Maintaining accurate records of candidates, recruitment activities, onboarding sessions, and employee transfers. • Creating, organizing, and maintaining employee personnel files while ensuring confidentiality and compliance. • Assisting with new hire orientation and ensuring a smooth onboarding experience. • Ensuring all HR processes comply with applicable legislation and company policies and procedures. • Maintaining accurate employee records and HR documentation. • Supporting payroll administration processes and record maintenance when required. • Preparing HR reports and analyzing employee data to support business decisions. • Managing departmental communications, correspondence, and telephone inquiries. • Participating in HR projects and initiatives as a subject matter expert and contributing to process improvements. • Training and supporting new employees on HR processes, systems, programs, and company policies. • Building positive working relationships across departments and supporting the achievement of common goals. • Maintaining the highest level of confidentiality, professionalism, and compliance with company standards. What we are looking for in you... • High School Diploma, GED, or equivalent qualification. • At least 1 year of experience in Human Resources, personnel administration, or a related field. • Knowledge of recruitment, hiring, onboarding, and employee records management processes. • Strong organizational skills and attention to detail. • Ability to handle confidential information with discretion and professionalism. • Excellent communication and interpersonal skills. • Team-oriented mindset with the ability to collaborate effectively across different departments. • Proactive attitude, problem-solving abilities, and a results-driven approach. • Proficiency in Microsoft Office and HR Information Systems (HRIS). • Fluency in English; additional languages will be considered an asset. • Valid authorization to work in Spain. How we inspire you… Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business. • An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company. • Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners. • Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels. • Take advantage of a 50% discount on our on-property dining outlets. • Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife? • Extensive corporate benefits and discounts on leisure activities, travel, and services. • A special birthday surprise to celebrate your day. • Enjoy a complimentary guest experience at our resort after one year of service. • 13th and 14th salary payments. • Access to innovative learning and development programmes through our corporate university. • Genuine career growth and promotion opportunities within Marriott International. • Complimentary meals provided in our employee dining facility. • We take care of the cleaning of your work attire whenever applicable to the role. • We celebrate our team through events, activities, employee appreciation programmes , and special occasions throughout the year. • Participate in corporate social responsibility initiatives and make a positive impact in our local community. • Your wellbeing matters to us, which is why we provide comprehensive occupational health support. (All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.) Have we sparked your interest? Then apply now with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Descripción del empleo Gestionar y procesar con precisión todas las solicitudes de reserva recibidas a través de los distintos canales de distribución, garantizando su atención dentro del mismo día hábil y conforme a los procedimientos y estándares de la marca. Mantener un enfoque comercial orientado a maximizar la ocupación y los ingresos del hotel, asesorando a los huéspedes sobre la opción de alojamiento y los servicios que mejor se adapten a sus necesidades. Brindar una atención personalizada y de excelencia, ofreciendo una experiencia alineada con los estándares de hospitalidad y calidad de la compañía. Verificar el cumplimiento de las políticas de tarifas, cancelaciones, modificaciones y depósitos aplicables a cada reserva. Coordinar con los diferentes departamentos del hotel las solicitudes especiales de los huéspedes, garantizando una adecuada preparación para su llegada y una estancia memorable. Identificar y aprovechar oportunidades de up-selling y cross-selling, promoviendo categorías superiores de habitaciones, promociones vigentes y servicios adicionales del hotel, con el fin de incrementar los ingresos y mejorar la experiencia del huésped. Mantener actualizado el inventario de habitaciones y asegurar el adecuado control de la disponibilidad en el sistema de gestión hotelera. Resolver de manera ágil y profesional las incidencias relacionadas con reservas, escalando los casos que lo requieran al Supervisor de Reservas. Gestionar grupos reservados de manera individual por los participantes, asegurando el cumplimiento de las condiciones pactadas y la correcta coordinación con las áreas involucradas. Requisitos Excelentes habilidades de comunicación oral y escrita, con una marcada orientación comercial y capacidad para identificar oportunidades de venta. Dominio del español, inglés y francés tanto hablado como escrito ; el conocimiento de otro idioma será considerado un valor añadido. Capacidad para establecer, mantener y fortalecer relaciones profesionales con clientes internos y externos, ofreciendo un servicio de excelencia. Habilidad para trabajar de forma colaborativa y eficaz como parte de un equipo multidisciplinario. Sólidas habilidades interpersonales, de negociación y resolución de problemas, con capacidad para tomar decisiones oportunas. Alto nivel de organización, planificación y seguimiento de tareas, con atención al detalle. Capacidad para gestionar eficientemente un alto volumen de llamadas, correos electrónicos, solicitudes y reservas, manteniendo la calidad y precisión en el servicio. Marcada orientación al cliente, demostrando empatía, cortesía y profesionalismo, incluso en situaciones de alta demanda o presión. Manejo del sistema de gestión hotelera Opera PMS. Dominio de herramientas de Microsoft Office, especialmente Word, Excel y Outlook, a nivel intermedio o avanzado. Información adicional ¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes , con punto de carga. Un entorno de trabajo dinámico, multicultural y motivador , rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional , tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way , diseñada para impulsar tu talento y tu crecimiento profesional.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort’s 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A renowned culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from light and casual dining to Michelin-starred fine dining experiences. Offering the perfect escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Centre, and the largest Ritz Kids in Europe. JOIN OUR TEAM! …as a Cost Controller at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about transforming financial data into strategic decisions that drive business success? As a Cost Controller , you will play a key role in the financial planning, monitoring, and control of our resort, ensuring efficient and profitable operations aligned with the excellence standards of Marriott International and The Ritz-Carlton. If you are analytical, strategically minded, results-oriented, and thrive in a dynamic luxury hospitality environment, we would love to meet you! Your responsibilities will include… • Supporting and contributing to the resort’s financial planning and strategic decision-making processes. • Analysing financial data, market trends, and performance indicators to identify opportunities for improvement and business growth. • Assisting in the preparation of annual budgets, forecasts, and business plans. • Monitoring and analysing actual financial results against forecasts and budgets, providing recommendations to maximise profitability. • Developing initiatives to optimise costs, improve margins, and strengthen the property's return on investment. • Maintaining effective financial controls and procedures to mitigate business risks. • Collaborating closely with the Finance and Accounting team to ensure accurate financial management and reporting. • Ensuring the timely and accurate preparation of financial reports in compliance with corporate and legal requirements. • Monitoring the accuracy of the Profit & Loss (P&L) statement, ensuring revenues and costs are properly recorded and allocated. • Assisting with internal, external, and regulatory audits, ensuring any corrective actions are implemented where necessary. • Ensuring compliance with all applicable financial, accounting, tax, and legal regulations. • Preparing financial reports, business analyses, and presentations for senior leadership. • Supporting the Finance leadership team by providing financial insights and recommendations on operational and business matters. • Participating in meetings with stakeholders and management teams, providing clear analysis and context regarding financial performance. • Building effective relationships with key stakeholders while understanding their financial objectives and expectations. • Ensuring compliance with Marriott International’s Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs). • Supporting the development of team members through training, coaching, and knowledge-sharing initiatives. What we are looking for in you… • A university degree in Finance, Accounting, or a related field. • Previous experience in finance, cost control, accounting, or similar financial roles, preferably within the hospitality industry or an international organisation. • Strong knowledge of financial analysis, budgeting, cost control, auditing, and financial reporting. • The ability to interpret financial information and translate it into meaningful business insights. • Excellent organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. • Strong analytical and problem-solving abilities. • The ability to communicate financial information clearly and effectively to different audiences. • A collaborative approach and the ability to build strong working relationships across departments. • Proficiency in Microsoft Office applications and financial management systems. • Fluency in Spanish and English; additional languages will be considered an asset. • A valid work permit for Spain. How we inspire you… Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business. • An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company. • Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners. • Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels. • Take advantage of a 50% discount on our on-property dining outlets. • Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife? • Extensive corporate benefits and discounts on leisure activities, travel, and services. • A special birthday surprise to celebrate your day. • Enjoy a complimentary guest experience at our resort after one year of service. • 13th and 14th salary payments. • Access to innovative learning and development programmes through our corporate university. • Genuine career growth and promotion opportunities within Marriott International. • Complimentary meals provided in our employee dining facility. • We take care of the cleaning of your work attire whenever applicable to the role. • We celebrate our team through events, activities, employee appreciation programmes , and special occasions throughout the year. • Participate in corporate social responsibility initiatives and make a positive impact in our local community. • Your wellbeing matters to us, which is why we provide comprehensive occupational health support. (All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.) Have we sparked your interest? Then apply now through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort’s 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A renowned culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from light and casual dining to Michelin-starred fine dining experiences. Offering the perfect escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Centre, and the largest Ritz Kids in Europe. JOIN OUR TEAM! …as a Cost Controller at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about transforming financial data into strategic decisions that drive business success? As a Cost Controller , you will play a key role in the financial planning, monitoring, and control of our resort, ensuring efficient and profitable operations aligned with the excellence standards of Marriott International and The Ritz-Carlton. If you are analytical, strategically minded, results-oriented, and thrive in a dynamic luxury hospitality environment, we would love to meet you! Your responsibilities will include… • Supporting and contributing to the resort’s financial planning and strategic decision-making processes. • Analysing financial data, market trends, and performance indicators to identify opportunities for improvement and business growth. • Assisting in the preparation of annual budgets, forecasts, and business plans. • Monitoring and analysing actual financial results against forecasts and budgets, providing recommendations to maximise profitability. • Developing initiatives to optimise costs, improve margins, and strengthen the property's return on investment. • Maintaining effective financial controls and procedures to mitigate business risks. • Collaborating closely with the Finance and Accounting team to ensure accurate financial management and reporting. • Ensuring the timely and accurate preparation of financial reports in compliance with corporate and legal requirements. • Monitoring the accuracy of the Profit & Loss (P&L) statement, ensuring revenues and costs are properly recorded and allocated. • Assisting with internal, external, and regulatory audits, ensuring any corrective actions are implemented where necessary. • Ensuring compliance with all applicable financial, accounting, tax, and legal regulations. • Preparing financial reports, business analyses, and presentations for senior leadership. • Supporting the Finance leadership team by providing financial insights and recommendations on operational and business matters. • Participating in meetings with stakeholders and management teams, providing clear analysis and context regarding financial performance. • Building effective relationships with key stakeholders while understanding their financial objectives and expectations. • Ensuring compliance with Marriott International’s Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs). • Supporting the development of team members through training, coaching, and knowledge-sharing initiatives. What we are looking for in you… • A university degree in Finance, Accounting, or a related field. • Previous experience in finance, cost control, accounting, or similar financial roles, preferably within the hospitality industry or an international organisation. • Strong knowledge of financial analysis, budgeting, cost control, auditing, and financial reporting. • The ability to interpret financial information and translate it into meaningful business insights. • Excellent organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. • Strong analytical and problem-solving abilities. • The ability to communicate financial information clearly and effectively to different audiences. • A collaborative approach and the ability to build strong working relationships across departments. • Proficiency in Microsoft Office applications and financial management systems. • Fluency in Spanish and English; additional languages will be considered an asset. • A valid work permit for Spain. How we inspire you… Become part of our team and contribute to the success of one of Europe’s most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business. • An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company. • Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners. • Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels. • Take advantage of a 50% discount on our on-property dining outlets. • Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife? • Extensive corporate benefits and discounts on leisure activities, travel, and services. • A special birthday surprise to celebrate your day. • Enjoy a complimentary guest experience at our resort after one year of service. • 13th and 14th salary payments. • Access to innovative learning and development programmes through our corporate university. • Genuine career growth and promotion opportunities within Marriott International. • Complimentary meals provided in our employee dining facility. • We take care of the cleaning of your work attire whenever applicable to the role. • We celebrate our team through events, activities, employee appreciation programmes , and special occasions throughout the year. • Participate in corporate social responsibility initiatives and make a positive impact in our local community. • Your wellbeing matters to us, which is why we provide comprehensive occupational health support. (All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.) Have we sparked your interest? Then apply now through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

OIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife , is looking for a Group Sales Trainee to join our team for a period of 6 months. This opportunity is aimed at university students who are looking to gain professional experience in luxury hospitality, sales, and events , within an international environment focused on service excellence. As a Group Sales Trainee , you will support the Group Sales team in managing and coordinating group requests, events, and business opportunities, contributing to the positioning of The Ritz-Carlton Abama as a leading destination for high-end groups, meetings, incentives, and events. You will have the opportunity to learn from experienced hospitality professionals and gain first-hand insight into the commercial operations of a luxury resort, participating in sales processes, proposal preparation, client follow-up, and coordination with the different departments involved in each group or event. Key Responsibilities Support the Group Sales team with the day-to-day management of group, meeting, incentive, and event enquiries. Assist with the preparation and follow-up of commercial proposals, quotations, and contracts . Enter, update, and maintain group and business opportunity information in the department's systems and tools. Follow up on enquiries, leads, and business opportunities, ensuring a timely and professional response. Support communication with clients, agencies, companies, and other commercial partners under the supervision of the team. Assist in the organization and coordination of site inspections, sales visits, and resort presentations . Collaborate with other departments, including Banquets, Catering, Events, Reservations, Front Office, and Finance, to ensure the smooth coordination of groups. Support the planning and follow-up of groups and events from the enquiry stage through to execution. Prepare documentation, presentations, agendas, and other materials required for meetings and events. Maintain an up-to-date database of clients, agencies, companies, and commercial contacts. Monitor market trends, competitors, and business opportunities within the MICE and Group Business segments. Support the preparation of basic reports and the collection of data related to sales, groups, and events. Participate in commercial activities, presentations, trade shows, workshops, and other business development initiatives when required. Apply The Ritz-Carlton standards of quality and excellence in all interactions with clients and colleagues. Under the supervision of the team, you will have the opportunity to apply your academic knowledge in a real professional environment and develop essential skills in sales, negotiation, customer service, group and event management, commercial communication, organization, and hospitality . What We Are Looking For We are looking for a proactive, organized, communicative, and customer-oriented individual with a genuine interest in sales, events, and the luxury hospitality industry. We particularly value: Interest in sales, events, hospitality, tourism, and guest experience . Excellent written and verbal communication skills. Ability to build professional relationships and establish trust with clients and colleagues. Strong customer service mindset. Excellent organizational skills and attention to detail. Interest in developing commercial and negotiation skills. Ability to manage multiple tasks and priorities in an organized manner. Proactive, responsible, and results-oriented attitude. Ability to work effectively within a multicultural and international team. Basic knowledge of Microsoft Office, particularly Excel and PowerPoint , will be considered an advantage. Confidence and fluency in Spanish and English . Knowledge of additional languages will be considered an advantage. Previous experience in sales, events, tourism, hospitality, customer service, or administration will be a plus. What We Are Looking For Currently enrolled in a Bachelor's or Master's degree at a university. Internship must be mandatory or recognized by the university, where applicable. Availability to complete a 6-month internship . Availability to start as soon as possible . Genuine interest in luxury hospitality, tourism, sales, and events. Fluent level of Spanish and English. Ability to work effectively in an international and multicultural environment. Professionalism, responsibility, initiative, and attention to detail. Valid work authorization in Spain. Internship Conditions & Benefits We offer two compensation options: Option A Accommodation provided by the company. €300 net per month. Option B No accommodation provided. €500 net per month. Additional Details Meals are included in the employee cafeteria during working hours only. For administrative interns, uniforms are not provided; professional attire in accordance with the hotel's image standards is required. Uniform laundry service is available at the hotel for the relevant departments. All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social benefit laws apply, and any tax deductions will be managed through the appropriate payroll adjustments. There is no legal entitlement to these programs, and the employer may modify the offer at any time. An Opportunity to Grow As part of The Ritz-Carlton , you will have the opportunity to learn and apply our Gold Standards , which form the foundation of our culture and the way we deliver exceptional service. You will learn alongside professionals in luxury hospitality and hotel sales , while becoming part of an international team committed to creating memorable experiences for both our guests and our corporate and group clients. Our promise to you is to provide an opportunity to take pride in the work you do, learn from some of the industry's best professionals, and develop the skills and competencies needed to begin your career in the hospitality industry. Have We Sparked Your Interest? If you are looking for a professional experience in Group Sales within an international luxury resort , we invite you to submit your application through Marriott Careers , indicating your availability to start. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of relax where the sea, land, and subtropical vegetation blend seamlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star resort in Tenerife features world-class restaurants ranging from light, casual dining to Michelin-starred fine dining experiences. Offering a haven of escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids program in Europe. JOIN OUR TEAM!... as a Spa Supervisor Who are we looking for? Are you passionate about wellness, luxury service, and team leadership? As a Spa Supervisor, you will play a key role in the daily operation of our Spa facilities, ensuring exceptional guest experiences while maintaining the highest standards of quality and service that define The Ritz-Carlton. If you are an organized, dynamic, and guest-focused professional with experience in wellness, spa, or hospitality environments, this is an excellent opportunity to further your career at one of Europe's most prestigious resorts. Your responsibilities will include... • Inform employees of general hotel information, internal policies, operational procedures, and any relevant department communications. • Respond to guest inquiries regarding Spa services, treatments, facilities, and retail products. • Verify guest information and confirm scheduled treatments prior to service delivery. • Oversee the daily appointment schedule, ensuring the efficient management of bookings, resources, and guest flow. • Coordinate last-minute schedule changes, resolve booking issues, and ensure a seamless guest experience. • Actively promote Spa services, treatments, and retail products to support revenue and departmental objectives. • Manage inventory requests and monitor stock levels of Spa products, supplies, and equipment. • Inspect work areas, tools, and equipment to ensure compliance with company cleanliness, safety, and quality standards. • Coordinate with the Engineering department regarding preventive and corrective maintenance needs within the Spa. • Support management with recruitment, onboarding, training, scheduling, coaching, and employee development activities. • Lead by example and foster a culture of excellence, professionalism, and outstanding guest service. • Ensure compliance with operational procedures, company policies, and brand standards. • Report and document accidents, injuries, incidents, and unsafe working conditions in accordance with company guidelines. • Deliver exceptional guest experiences by anticipating guest needs and providing personalized solutions. • Build and maintain positive working relationships with team members and collaborate effectively with other resort departments. • Ensure adherence to quality standards and implement corrective action plans when necessary to improve performance and guest satisfaction. • Protect the confidentiality of guest and company information at all times. • Perform other reasonable job duties as requested by supervisors or management. What we're looking for in you... • High School Diploma, Secondary Education Certificate, or equivalent qualification. • Minimum of 2 years of relevant experience in a Spa, wellness center, luxury hotel, or similar hospitality environment. • Knowledge of Spa operations, treatment scheduling, guest service, and wellness industry standards. • Ability to lead, motivate, coach, and develop team members. • Strong organizational, problem-solving, and decision-making skills. • Guest-focused mindset with a passion for delivering exceptional service. • Sales and upselling skills related to Spa treatments and retail products. • Ability to work collaboratively across multiple departments. • Excellent communication and interpersonal skills. • Proactive, professional, and results-oriented approach. • Proficiency in Microsoft Office and Spa reservation management systems. • Fluency in Spanish and English; additional languages are considered an asset. • Valid authorization to work in Spain. Preferred Qualifications • Additional education or certification in Wellness, Spa Management, Hospitality, or related fields. • Previous supervisory experience within a luxury Spa or hotel environment. • Knowledge of Forbes, Marriott, Ritz-Carlton, or other luxury hospitality service standards. How we inspire you... Become part of our team and contribute to the success of one of Europe's most prestigious resorts. Your professionalism and commitment to excellence will help create exceptional experiences for our guests and corporate clients at The Ritz-Carlton Tenerife, Abama. • Attractive salary package aligned with your experience and responsibilities within a leading luxury hospitality company. • Travel around the world across our more than 9,500 hotels with exclusive employee rates through our "Explore Rate" program. These benefits also extend to your family, partner, and parents. • Enjoy a 20% discount on Food & Beverage offerings at our more than 9,500 hotels worldwide. • Enjoy a 50% discount on our own culinary offerings. • Did you know that residents of Tenerife may receive up to 75% discounts on flights? • Extensive corporate benefits with numerous discounts for leisure activities and travel. • Special birthday surprise on your special day. • Enjoy a unique resort stay experience after one year of service with us. • We provide 13th and 14th month salary payments. • Innovative training concepts supporting your professional growth, including access to our own learning university. • Career development opportunities and advancement prospects within an international company. • Complimentary meals provided in our employee dining facility. • No need to worry about uniforms (where applicable). We provide and clean your professional attire. • We love celebrating our employees through team outings, employee appreciation events, Employee Week celebrations, anniversaries, and much more. • We actively support our community through various social responsibility initiatives and encourage you to participate. • Your health is one of our top priorities, which is why we offer comprehensive occupational healthcare services. (All benefit and incentive programs are subject to individual company regulations. Tax and social security laws apply, and any applicable deductions will be processed through payroll. Participation in these programs does not constitute a legal entitlement, and the employer reserves the right to amend benefits at any time.) Have we sparked your interest? Then apply now through Marriott Careers and submit your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest's stay, the memory remains with them. By attracting the world's finest hospitality professionals who create lifelong memories, we believe everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and exceptional luxury service worldwide, and we take pride in delivering excellence in the care and comfort of our guests. Your role will be to ensure that The Ritz-Carlton Gold Standards are upheld with care and dedication. The Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. It is this foundation and our belief that culture drives success that have earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. In return, we promise to provide you with the opportunity to take pride in your work and the people you work alongside. By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY The Catering Sales Executive plays a pivotal role within the Catering Sales division, acting as a strategic driver of revenue and a key ambassador of the W brand. This position is responsible for leading the full commercial process for all banqueting and event enquiries without accommodation—maximizing revenue, optimizing space utilization, and ensuring the consistent delivery of elevated guest experiences. As a senior member of the team, the Catering Sales Executive oversees the entire lifecycle of catering business: from proactive prospecting and high-level client engagement to contract negotiation, event planning oversight, and cross-departmental coordination. The role requires strong commercial acumen, exceptional relationship-building skills, and the ability to influence internal and external stakeholders while upholding W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Lead high-impact site inspections for key prospects and high-value catering opportunities, showcasing the property with confidence and strategic positioning. Oversee the preparation and negotiation of contracts, ensuring commercially sound terms, optimized revenue, and compliance with cancellation and attrition policies. Ensure all enquiry handling aligns with W brand standards and EAME Divisional Event Enquiry Guidelines, maintaining a consistently elevated level of communication. Take ownership of small-scale events and short-lead business, ensuring rapid conversion and operational excellence. Lead the full wedding planning journey, acting as a trusted advisor and ensuring flawless execution from initial enquiry to event day coordination. Define and manage response timelines based on client expectations, ensuring a standard turnaround of 24 hours. Evaluate operational capabilities and ensure all commitments align with brand standards and operational feasibility. Partner strategically with the Group Sales team to convert high-value opportunities and maximize total hotel revenue. Optimize revenue through strategic management of minimum consumptions and demand-based pricing considerations. Participate in advanced sales trainings, leadership development programs, and strategic meetings as required. Ensure all enquiries are accurately documented and evaluated in Recaps to support informed business decisions. Create comprehensive BEOS to ensure seamless communication across departments and flawless event execution. Oversee deposit collection and ensure 100% prepayment prior to event arrival. Foster strong cross-departmental collaboration, acting as a senior liaison between operational teams and clients. Departmental Leadership & Collaboration Provide complete and timely credit information to the Credit Manager, ensuring compliance with financial policies and securing revenue. Represent Catering Sales in event briefings, delivering clear and strategic updates on confirmed and potential business. Actively participate in weekly Catering Sales meetings, contributing insights, forecasts, and strategic recommendations. Maintain accurate and up-to-date information on tentative business blocks, supporting strategic decision-making. Ensure timely and precise updates in Opera to support accurate forecasting and revenue management. Executive Self-Management & Professional Excellence: Exercise sound judgment and autonomy in pricing decisions, adhering to strategic guidelines and revenue optimization principles. Demonstrate strong time-management and prioritization skills, ensuring consistent delivery of all responsibilities. Engage in Marriott and departmental leadership development programs to continuously enhance professional capabilities. Conduct site inspections with executive presence, adhering to departmental standards and brand expectations. Participate in the annual Engagement Survey and contribute to initiatives that enhance team culture and performance. Demonstrate strong interpersonal awareness, including effective use of body language and communication techniques. Support ESS surveys and contribute to strategic projects as assigned by the Director of Catering & Convention Services Manager and DOS. Specific job knowledge, skills and abilities Fluency in the primary languages used in the workplace. Proven track record in luxury hotel sales, with demonstrated success in driving revenue and converting high-value business. Strong analytical and commercial skills, with the ability to interpret data and make strategic decisions. Exceptional communication skills in both Spanish and English, written and verbal. Highly organized, with the ability to manage multiple priorities and work independently with minimal supervision. Strong team orientation and collaborative leadership style. Advanced computer skills, including Microsoft Word and Excel. Proficiency in Opera Sales & Catering and PMS systems. Hours: The typical working days of the Catering Sales Executive should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

MARKETING GRADUATE - LONDON HQ As Marketing Graduate, you will support the day-to-day delivery of marketing activity across edyn’s portfolio of brands, helping coordinate campaigns across digital, social, email, website, and offline channels. You’ll assist with campaign planning, content and asset coordination, website and email updates, stakeholder management, and performance reporting, while gaining hands-on experience in a fast-paced hospitality environment. You’ll help ensure marketing activity is delivered accurately, on time, and in line with brand guidelines, contributing to wider brand and commercial objectives. This role is ideal for a recent graduate with an interest in brand, digital marketing, campaign management, and performance analysis, who is looking to build a broad foundation in marketing and develop both creative and analytical skills. This role is based at our London Bridge office 5 days a week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Campaign Coordination & Administration Support campaigns across digital, social, email and offline channels. Maintain timelines, asset trackers and marketing calendars. Coordinate campaign assets and materials. Support approvals and ensure accurate documentation. Content & Brand Support Update website content, collateral and brand materials. Coordinate photography, video and creative assets across brands. Ensure content follows brand guidelines and messaging. Maintain asset libraries and documentation. Digital Marketing Support Assist with email briefing, scheduling, testing and reporting. Support website updates and content administration. Monitor traffic, engagement and conversions. Assist with SEO and content optimisation. Reporting & Performance Analysis Prepare weekly & monthly marketing reports. Consolidate data from digital platforms, CRM and campaigns. Track traffic, email performance, leads, engagement and ROI. Identify trends and insights for future activity. Stakeholder & Agency Coordination Liaise with teams and agencies to deliver initiatives. Brief creative, digital and production partners. Coordinate openings, events, partnerships and promotions. Build relationships across the business. Continuous Improvement & Projects Support marketing projects and process improvements. Identify ways to improve efficiency, reporting and content management. Assist with tools, systems and ways of working. Share ideas to support Central Marketing. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Strong organisational skills and the ability to manage multiple tasks and deadlines. Excellent written and verbal communication skills. High level of attention to detail and accuracy. Good understanding of marketing principles and digital marketing channels. Analytical mindset with the ability to interpret data and identify trends. Proactive, collaborative, and willing to learn in a fast-paced environment. Proficient in Microsoft Office (Excel, Word, PowerPoint); familiarity with marketing platforms, CMS tools, email marketing systems, or analytics tools would be an advantage. YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Marketing, Digital Marketing, Communications, Business, or a related discipline. Previous internship, placement, or work experience in marketing, communications, digital marketing, or hospitality is desirable. Experience working in a hospitality, travel, lifestyle, or consumer-focused environment WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.

SOCIAL MEDIA GRADUATE - LONDON HQ As Social Media Graduate, you will support the day-to-day delivery of our social media and digital marketing activity, helping bring the brand to life across major social media platforms. You’ll assist with content creation, campaign coordination, community management, and performance reporting, while gaining hands-on experience in a fast-paced hospitality and lifestyle environment. You’ll help ensure our content is engaging, on-brand, and aligned with wider marketing objectives, contributing ideas that support audience growth and strengthen brand awareness. This role is ideal for a recent graduate with a passion for social media, content, and digital storytelling, who is looking to build a career in marketing and develop practical experience across both creative and analytical aspects of the function. This role is based at our London Bridge office 5 days a week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Content Planning & Publishing Maintain content calendars across all platforms and brands. Coordinate scheduling and publishing, ensuring accuracy and timely delivery. Support captions, stories, short-form video briefs and assets in line with brand guidelines. Visit edyn properties as required to create on-location photography and short-form video for social channels. Liaise with internal teams and external partners to gather content and campaign information. Community Management Monitor channels and respond to comments, messages, and guest interactions. Escalate service issues or sensitive conversations appropriately. Track sentiment and emerging trends, opportunities, or risks. Maintain a consistent brand tone across interactions. Campaign & Influencer Support Support campaigns, partnerships and influencer collaborations. Assist with influencer outreach, coordination and tracking. Ensure assets and deliverables are received, reviewed and archived. Coordinate activity around openings, events and initiatives. Performance Monitoring & Reporting Prepare weekly and monthly social reports. Track engagement, reach, follower growth, video performance and traffic. Identify top-performing content and insights for future planning. Maintain dashboards and campaign summaries. Brand & Market Research Monitor competitors and trends across hospitality, travel and lifestyle. Research features, formats and audience behaviours. Share insights with the marketing team. Contribute content, campaign and engagement ideas for brand and commercial objectives. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Self-motivated, organised, and outcome-focused, with a drive to deliver high-quality work and meet deadlines consistently. Strong written communication skills, with the ability to create clear, engaging, and brand-appropriate content across a range of digital channels. Good understanding of major social media platforms, including Instagram, TikTok, Facebook, LinkedIn, and YouTube. A creative mindset with an eye for visual content, trends, and digital storytelling. Excellent attention to detail, with the ability to manage multiple projects and competing deadlines in a fast-paced environment. An analytical approach, with the confidence to interpret social media performance data, identify insights, and suggest improvements. Confident using Microsoft Office; experience with social media scheduling, content management, and analytics tools YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Marketing, Digital Marketing, Communications, Media, or a related field. Previous internship, placement, freelance, or personal project experience in social media or digital marketing. Experience working within hospitality, travel or lifestyle brands. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.

HR GRADUATE - LONDON HQ Edyn is transforming the way we support our people by consolidating nine payroll systems into one and implementing new Human Capital Management, Recruitment, Learning Management, Time & Attendance and Employee Expenses platforms. As our HR Graduate, you will work alongside HR leaders, operational teams and external technology partners to help shape the future of HR across the business. You'll gather business requirements, map existing and future processes, support data cleansing and migration, assist with system configuration and testing, contribute to implementation and help embed new ways of working. As the project progresses, you will create training materials, support manager and employee education, gather feedback and help drive adoption of our new systems. Alongside this transformation work, you'll gain valuable exposure to employee relations, HR analytics, policy development and people operations, providing an outstanding foundation for a career in Human Resources. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS HR Transformation Support the implementation of new HR, Payroll, Recruitment, Learning, Time & Attendance and Expenses systems. Assist with consolidating nine payroll systems into a single platform. Gather business requirements from operational and central teams. Document current ('As Is') and future ('To Be') HR processes. Support system testing, issue logging and user acceptance testing. Assist with implementation planning and go-live activities. Data & Process Improvement Prepare, validate and cleanse employee and payroll data for migration. Produce reports and analyse HR data to support decision making. Identify opportunities to automate manual HR processes. Create standard operating procedures and process documentation. Change Management & Adoption Develop user guides, communications and learning materials. Support training sessions for managers and employees. Gather user feedback following implementation and recommend improvements. Help measure adoption and effectiveness of new systems. HR Operations & Employee Relations Support employee relations cases and investigations. Assist with policy development and compliance activities. Respond to HR queries and support people reporting. Contribute to wider HR projects and continuous improvement initiatives. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Strong analytical mindset with excellent attention to detail. Excellent Excel and Microsoft Office skills. Interest in HR technology, systems and process improvement. Strong communication and stakeholder management skills. Curious, proactive and eager to learn. Ability to manage confidential information professionally. YOUR PROVEN TRACK Recent degree in Human Resources, Business, Psychology or similar. Hospitality experience or HR placement is advantageous but not essential. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.