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What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn, and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as a Tech Customer Care will be: Responding to inbound requests from care organizations and documenting relevant case information Handling remote corrections Prioritize and coordinate tasks and assignments Identifying issues and providing effective solutions, and escalating the issues when they require further support Skills, qualifications and interests you need to succeed in this role: A good level of English, along with a native level of Norwegian is mandatory Strong empathy as you will be handling issues in a healthcare environment Excellent listening skills and proficient communication abilities A drive for first contact resolution Attention to detail and technical orientation Excitement about intercultural communication and the expatriate lifestyle EU Citizenship or valid work permit/ residency card mandatory What’s in it for you? Competitive Salary with bonus Great perks Schedule: available to work in rotative shifts from Monday to Sunday (Including night shifts WFH) Strong learning and development plans for your career growth Global company with over 25 years of experience and hundreds of industry awards Central, easily achievable location Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Service for Online Payments: Handling first line inbound administrative support requests by phone & email (B2B) Assist new customers with their account activation, transaction status queries and financial requests Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: Soeaking a native leve of Swedish and a fluent kevel of English Committed and dedicated Having an interest in technology and analytics Positive attitude toward changes Team player with strong listening skills Service-minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No previous experience needed Having a valid Spanish work permit or citizenship that allows you to work in an EU country What's in it for you? Type of contract: Indefinido 39h per week: shifts can be from Monday to Friday 08:00-20:00, and Saturdays 10:00-14:00 Salary: 1500€ + performance bonus of potentially 200€ per month Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) Equipment provided Hybrid system after training Spanish lessons Meal allowances are possible Constant training International environment Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
Do you have experience as a Customer Service? Do you have a native level of Dutch? If so, this offer is for you! OUR CLIENT: Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide multilingual support in 18 languages using a blend of human intelligence, emotional intelligence, and artificial intelligence. YOUR FUNCTIONS: In the reservations/booking department you will be in charge of the following tasks: - Customer service to resolve guest queries via telephone and/or email. - Provide accurate information about the resort's facilities, activities and services. - Assist guests in booking accommodation, meals and leisure activities. - Manage incidents and complaints. POSITIONS REQUISITES: Formación: Bachillerato Idiomas: Holandés: C2 Conocimientos: customer serivce What we need from you: - Fluency in Dutch and English is a must. - Previous customer service experience would be an asset, preferably in a hospitality or tourism environment. - Excellent communication and interpersonal skills. - Strong problem solving skills and proactive approach to customer satisfaction. - Ability to multi-task and prioritise responsibilities in a fast-paced environment. - Proficient in basic computer applications (e.g. Microsoft Office, reservation systems). YOUR BENEFITS: What we offer: - Contract: 6 months temporary contract with the company (possibility of a permanent contract afterwards) - Hours/Shifts: Monday to Sunday, 9am to 9pm, in two shifts and 2 weekends a month. Saturdays from 9am to 7pm and Sundays from 10am to 5pm. - Salary: 22.000 gross euros yearly + 2K more of bonus. - Well located offices in Barcelona (between Llacuna and Bogatell)
Buscamos un desarrollador/diseñador web experimentado para realizar diversos E-commerce en Wordpress o Prestashop. Requerido Conocimiendo en JAVA o HTML para programar Necesitamos desarrollar y diseñar webs de nuestro mercado Desarrollar un CRM o adaptar un CRM existente a nuestro proyecto (Hubspot, Monday etc) Conectar Centralita de teléfono a CRM Trabajar conjuntamente con nuestra persona de Marketing y Community para solventar necesidades de las webs. Conocimiento en Servidores para trabajar desde un entorno propio con nuestras webs
Buscamos un desarrollador/diseñador web experimentado para realizar diversos E-commerce en Wordpress o Prestashop. Requerido Conocimiendo en JAVA o HTML para programar Necesitamos desarrollar y diseñar webs de nuestro mercado Desarrollar un CRM o adaptar un CRM existente a nuestro proyecto (Hubspot, Monday etc) Conectar Centralita de teléfono a CRM Trabajar conjuntamente con nuestra persona de Marketing y Community para solventar necesidades de las webs. Conocimiento en Servidores para trabajar desde un entorno propio con nuestras webs
Buscamos un desarrollador/diseñador web experimentado para realizar diversos E-commerce en Wordpress o Prestashop. Requerido Conocimiendo en JAVA o HTML para programar - Necesitamos desarrollar y diseñar webs de nuestro mercado - Desarrollar un CRM o adaptar un CRM existente a nuestro proyecto (Hubspot, Monday etc) - Conectar Centralita de teléfono a CRM - Trabajar conjuntamente con nuestra persona de Marketing y Community para solventar necesidades de las webs. - Conocimiento en Servidores para trabajar desde un entorno propio con nuestras webs
Buscamos técnic@ en nominas con experiencia en gestoria/asesoria y dominio del programa a3
Definición del puesto: Se ocupa de la infraestructura de las instalaciones y suministros de la empresa: hotel / Oficinas / edificios de apartamentos (turísticos y coliving). Se encargará de: • Gestionar y planificar las diversas renovaciones y proyectos de reparación. • Gestionar incidencias referentes a la infraestructura de la empresa. Funciones A modo orientativo se enumeran las siguientes responsabilidades: • Inspeccionar las instalaciones regularmente para garantizar que cumplen los estándares de seguridad. • Organizar el mantenimiento rutinario de los edificios en habitaciones, apartamentos, oficinas e instalaciones de la empresa. • Organizar los proyectos de reparación. • Planificar y supervisar las renovaciones y obras de construcción. • Actuar con rapidez para resolver situaciones de emergencia (p.ej. cortes del suministro eléctrico, fugas de agua). • Buscar soluciones a los problemas presentados. • Seguimiento y control a través de la herramienta MONDAY. • Realizar check-in/check-out de colivers y realizar reporte del mismo. •Imprescindible carnet de conducir B
ARRIVAL HOST/HOSTESS Job summary for Torre de Alta Mar The host/ess is essential to the smooth operation of the restaurant Essential Duties and Responsibilities: Maintain positive guest relations at all times. Anticipate guest needs and respond promptly. Requirements: English and Spanish C1. Knowledge of other languages would be an asset. Catalan is required Friday, Saturday,Sunday, Monday, Tuesday From 12:30h to 18:30h Wednesday & Thursday free
KONECTA Group is currently recruiting German speaking agent + English and Spanish advanced to join our multilingual team within Catalonia ! Within this position, you will be in charge of customer service; receiving calls and emails for one of our clients. 39 hours per week - Monday to Sunday with a minimum of two weekends off per month Permanent Contract Starting date : 2nd of April 2024 Morning Shift REQUIREMENTS - German native speaker with advanced level in English and Spanish - Excellent communication skills, both oral and writing - Computer skills WHAT WE OFFER Fixed salary + comissions + Sundays and bank holidays comissions - Evolutive position - A modern, pleasant and well-located working environment -Remote within Spain after 6 months on site Our office is located in Barcelona - Barceloneta (Metro L4) or Estación de Francia (Rodalies) or Ciutadella ' Vila Olímpica (Metro L4 y Tram T4). Konecta Group is one of the European leaders in customer relations. We offer a full range of services: Sales, Customer Service, Technical Assistance via phone, email or chat.
Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 9 AM to 6 PM - Salary: €19,400.00 per year - Bonuses: 30% Discount on client products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses
Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 10 am to 7 pm - Salary: 18,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses
Our Client: Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company's values and act as a brand ambassador Requirements: - A fluent level of German with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits: - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view of being extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday - 9:00 AM to 6:00 PM - Salary: 19,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri): 10:00 a.m.–19:00 p.m. - Office location: Barcelona (La Sagrera) - Other benefits: - Best-in-class people engagement activities and programmes. - Ongoing training and development are an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Programme: free, confidential, and impartial guidance and support. - Employee Benefits Club: a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign up for Discounted Private Health Insurance. - Referral Programme: Bring a Friend and get a Referral bonus - Access to LinkedIn-specialised training & courses