Director, Solution Engineering
6 hours ago
Madrid
About the Role Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. Director focused on the Public Sector industry, based in Spain and Portugal, within Salesforce Solution Engineering leadership org. Mission • Lead Industry Transformation: Guide Public Sector customers in Spain and Portugal through their digital transformation journeys, offering strategic counsel on commercial excellence, patient engagement, and AI‑powered automation., • Drive Consumption‑Based Growth: Champion the shift from perpetual licensing models to consumption‑based Salesforce solutions, helping customers understand the strategic and financial advantages of elastic, usage‑based pricing aligned to business outcomes., • Inspire and Develop a High‑Performing Team: Build, nurture, and grow a diverse team of Public Sector Solution Engineers with deep domain expertise across central and regional departments, security and defense organisations, public utilities, etc., • Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with Public Sector executives., • Shape Solutions: Ensure team designs and demonstrates impactful solutions that showcase how Agentforce for Public Sector redefines possibilities compared to traditional vendors., • Foster Growth and Innovation: Develop innovative go‑to‑market strategies, drive organisational productivity, and champion cross‑functional collaboration to achieve strategic goals., • Champion Salesforce Values: Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation. Key Responsibilities • Partner with Public Sector Sales leadership to communicate and deliver Salesforce's transformational value proposition across central and regional departments, security and defence organisations, public utilities, etc., • Drive a mindset shift beyond technical discussions – helping customers move away from legacy Public Sector CRM vendors toward an AI‑first, data‑driven platform built for the future., • Accelerate Consumption Model Adoption: Lead conversations with customers about the strategic advantages of consumption‑based pricing for AI, Data Cloud, and Agentforce solutions., • Evangelise Data Cloud as the Foundation: Position Data Cloud as the essential foundation for all agentic Public Sector solutions., • Lead and manage a diverse Public Sector Solutions Engineering team, ensuring a balance of industry expertise and technical depth to meet customer needs effectively., • Develop and articulate a clear, differentiated point of view on Agentforce for Public Sector vs. traditional vendors, helping customers understand the strategic and operational advantages of the Salesforce platform., • Foster the adoption of AI tools to drive pre‑sales efficiency and lead the Solution Engineering team into more hands‑on customer proximity, building deliverable prototypes and proofs‑of‑concept., • Attract, develop, and retain top‑tier talent with Public Sector domain expertise, creating a culture of performance, innovation, and career growth., • Support customer engagements at both the C‑suite level (Chief Commercial Officer, Chief Digital Officer, CIO) and deep technical conversations with Heads of Architecture and IT., • Continuously evaluate and evolve team capabilities to meet emerging Public Sector market trends and customer needs. Skills and Experience Leadership and Strategy (essential) • 10+ years of experience in a leadership role within strategy, management consulting, or sales organisations, with expertise in pre‑sales, sales, and project delivery., • Demonstrated ability to build and manage high‑performing teams while fostering a collaborative, innovative culture. Public Sector Industry Expertise (desired) • Deep, hands‑on knowledge of the Public Sector industry, including public procurement policies and procedures., • Strong understanding of key government challenges in managing relationships with citizens, constituents, and stakeholders., • Familiarity with compliance frameworks such as ENS, GDPR, CCN‑STIC requirements. AI for Public Sector (preferred) • A compelling, differentiated perspective on why Salesforce Agentforce for Public Sector represents a fundamentally superior approach compared to traditional vendors and legacy CRM platforms., • Ability to clearly articulate how Agentforce's AI‑native, agentic capabilities deliver transformational outcomes., • Experience helping customers understand the long‑term strategic risks of point solutions and the advantages of a unified, extensible platform that unites CRM, data, AI, and automation in a single trusted environment. Data Cloud Foundation Expertise (preferred) • Deep understanding of Data Cloud as the foundational layer for all agentic Public Sector solutions, including how unified, harmonised customer data enables intelligent, real‑time decision‑making., • Ability to articulate how Data Cloud breaks down data silos across CRM, ERP, legacy systems, and third‑party data sources, creating a single source of truth that powers autonomous agents, predictive analytics, and personalised engagement at scale., • Experience positioning the strategic value of a data‑first architecture in the Public Sector. Consumption Model Advocacy (desired) • Strong point of view on the advantages of consumption‑based pricing models for Public Sector customers, including elastic scalability, pay‑as‑you‑grow economics, and alignment of technology costs to business outcomes., • Ability to help customers navigate the shift from perpetual, seat‑based licensing to consumption models for AI, Data Cloud, and Agentforce – demonstrating ROI, TCO advantages, and strategic flexibility., • Experience addressing procurement concerns around consumption pricing, including forecasting, budgeting, and governance models that ensure predictability while maintaining agility. Customer‑Centric Approach • Strong track record of engaging C‑level executives in Public Sector organisations and influencing their transformation agendas., • Experience selling and delivering solutions at the executive level, focusing on value and outcomes rather than feature comparisons. Technical Expertise • Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly in a Public Sector context., • Proficiency in IT architecture, enterprise applications, and business process integration – particularly as they relate to Public Sector commercial and clinical workflows., • Bachelor's degree in Computer Science or a related field. Transformation Mindset • Deep knowledge of design thinking and human‑centred approaches to innovation and problem‑solving., • A passion for technology, innovation, and driving continuous improvement in an industry undergoing rapid digital transformation. Operational Excellence • Strong analytical and negotiation skills, particularly when engaging at the C‑level., • Proven ability to deliver revenue targets while maintaining a focus on team development and growth. Personal Attributes • Exceptional communication and presentation skills, both written and verbal – including the ability to translate complex Public Sector business challenges into clear, compelling Salesforce solution narratives., • A forward‑thinking and strategic mindset with a focus on execution and delivering measurable outcomes., • Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential., • Skilled at balancing strategic vision with attention to detail and operational execution., • Genuine passion for the Public Sector industry and a belief in technology's power to improve outcomes and performance. Your Impact • Present AI‑powered, agentic Public Sector solutions built on a Data Cloud foundation to business and technical audiences across government entities., • Help customers understand the strategic shift to consumption‑based models and how this approach aligns technology investment with business growth and outcomes., • Support the Solution Engineering and Sales teams by providing guidance on Public Sector‑specific sales strategies, competitive positioning against legacy vendors, and how to solve industry‑specific challenges with Salesforce., • Communicate and strategise with Sales Leadership on how best to address the Public Sector market to drive customer success and closed deals., • Allocate resources across your region to maximise impact across a diverse set of Public Sector accounts and segments., • Act as a sounding board for your team – a partner with whom SEs feel comfortable bringing their toughest Public Sector challenges to and working through solutions together., • Set a culture within your team that makes SEs excited to come to work each day because they feel supported, are growing professionally, and genuinely enjoy each other's success., • Champion the vision of autonomous, intelligent agents that work on behalf of Public Sector customers., • Position Data Cloud not as an add‑on, but as the essential foundation that makes agentic solutions possible, reliable, and compliant in the highly regulated Public Sector environment. 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