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Job Summary Overseeing the service of assigned instrument platforms and ensuring the proper functioning of services in this area. The Technical Service Specialist will be part of a team of technical experts, providing essential technical knowledge to support customers and field staff with high-quality service. Key Accountabilities • Resolve Escalated Technical Issues: Address and manage technical problems escalated from the field to ensure prompt resolution., • Ensure Performance and Continuous Improvement: Be accountable for the performance and continuous improvement of service for assigned instruments, meeting key metrics such as First Time Fix rate, IFR, response time under 24 hours, and cost efficiency., • Train Field Service Engineers (FSE): Keep the FSEs trained on the assigned instrument platforms to ensure they are equipped with the latest knowledge and skills., • Provide Technical Support: Offer telematic, voice, or on-site support to FSEs for technical troubleshooting and guidance. As well, provide technical support to the assigned customers, • Maintain Technical Documentation: Ensure that all necessary and up-to-date technical documentation for assigned platforms is available and accessible to FSEs., • Liaise with Manufacturers: Maintain regular communication with the instrument manufacturers, escalating issues and following up on improvements., • Oversee Service Operations and Supervise Units: Supervise the operations of assigned units and review service performance with the Business Unit., • Define Spare Parts and Stock Requirements: Define appropriate stock levels in the warehouse and for car stock to ensure repairs are completed within the committed timelines., • Generate Performance Reports: Regularly generate and review reports on the quantitative and qualitative performance of service operations for assigned platforms., • Refield Instruments and Test Modules: Refurbish and test instruments and modules in the workshop to ensure they meet operational standards before deployment. Networking/Key relationships Other roles within service: Service Specialist Manager, Service Area Manager, Service Director, Helpline, Field Service Engineer, Supply Chain. Minimum Knowledge & Experience required for the position: Education: Relevant technical background, such as Industrial, Electronic, Informatics, Telecommunications Engineering, or similar fields. Experience: Experience in technical service support. Additional Skills/Knowledge: • Good interpersonal skills: Strong predisposition and enthusiasm for creating highly collaborative working relationships and fostering team building., • Adaptability: Must be adaptable and flexible in work assignments and situations. Skills & Capabilities: -Fluent in verbal, written, and presentation skills. -Information systems. -Impact and influencing. -Leadership. -Analytical and technical skills. -Team building. -Strong motivational and interpersonal skills. -Creative thinking. -Interpreting data. -Problem-solving. -Interpersonal skills. Travel requirements: -20% of time

Firmament Sports connects global football talent with elite European clubs. We organize camps, tours, and customized programs that combine technical development, personal growth, and cultural immersion. We work with passion and professionalism, collaborating with teams such as FC Barcelona and Atlético de Madrid. We're looking for a dynamic, proactive, and growth-driven professional to join our team as a Client Success & Sales Growth Specialist. You will be the key point of contact for our client, answering inquiries, providing support, identifying new opportunities, and ensuring every family or partner enjoys a seamless and outstanding experience. Key Responsibilities: • Respond to client inquiries with clarity, speed, and a solution-oriented mindset., • Guide clients throughout their entire journey to guarantee an exceptional experience., • Identify cross-selling and upselling opportunities and pass them to the sales team., • Offer personalized solutions based on each client’s needs., • Strengthen relationships with existing clients to prevent churn and increase satisfaction., • Contribute actively to new client acquisition efforts., • Maintain strong product knowledge to confidently explain and guide clients., • Collaborate closely with sales, marketing, and operations to improve processes and results. Required Skills & Experience: • Previous experience in customer service, sales, customer success, or similar roles., • Dynamic, solution-driven, and eager to grow within the commercial/sales department., • Strong interpersonal skills and the ability to build trust quickly., • Ability to deeply understand the product and translate it into client solutions., • Passion for sports and for working in a fast-growing environment., • Professional Spanish and English (required). Catalan is a strong plus. Why Join Us? • Work in a dynamic, international and sports-driven environment., • Be part of experiences that change young players’ lives., • Collaborate with top-level coaches and clubs., • Opportunities for professional growth within an expanding organization.

Oportunidad en Pharma Export: Si cuando algo se complica tú no te escondes debajo del escritorio sino que abres el Excel, llamas al forwarder y dices “vamos a resolverlo”, sigue aquí 👇 Nuestro Partner es una empresa farmacéutica que distribuye y exporta materias primas para fabricar medicamentos 💊. Trabajamos con clientes en MENA, Europa y Sudamérica 🌍. Lo nuestro va de precisión, agilidad y cumplir lo prometido. Qué es este rol: Vas a ser la persona que hace que el engranaje funcione: ✅Clientes contentos 📦Pedidos perfectos 🤝Equipo alineado y operaciones que avanzan sin fricción. En modo LinkedIn: liderarás el “end-to-end” operativo. En modo real: que nada se caiga y todo llegue como debe. Qué vas a hacer • Coordinar la operativa diaria con clientes, proveedores y equipos internos, • Gestionar compra/venta y expediciones marítimas/aéreas, • Supervisar pedidos completos: recepción → seguimiento → facturación → cobro, • Resolver incidencias rápido y con criterio (priorizar, desbloquear, cerrar), • Controlar stock y normativa pharma con Calidad y Finanzas, • Dar soporte a Comercial con presupuestos, confirmaciones y forecasts, • Participar en ferias/viajes puntuales cuando toque impulsar negocio Lo que buscamos Imprescindible: • Francés e inglés fluidos (escrito y hablado), • 3–5 años en exportación/logística internacional (industrial o pharma), • Haber liderado equipos (mín. 5 personas), • Incoterms, multimodalidad y pagos documentarios: los manejas, no los googlas, • Perfil organizado, detallista, con cabeza fría y foco en cliente Plus que enamora: • Árabe. Si lo tienes, es un win claro ⭐ Por qué te puede gustar • Autonomía real, • Cultura ágil, • Empresa en crecimiento internacional donde tu impacto se nota rápido, • Equipo cercano, directo y orientado a resultados, • Condiciones competitivas según experiencia Te interesa? Aplica por LinkedIn con tu CV en francés o inglés 📩

About Us At Florazu, we are making it easier for growers to bring flowers to new markets and for customers to discover unique blooms from different regions. Our platform streamlines sourcing, purchasing, logistics, and payments to ensure a hassle-free experience for our clients, allowing them to focus on their core business activities and simplifying international trade processes. You will be part of a passionate team where you will continually learn new things. Enjoy a global work environment that offers the best on-site interactions and travel opportunities as you visit customers and businesses. Experience different cultures and countries through flowers, making this role dynamic and engaging. Join us if you want to be part of a team that values learning, collaboration, and hard work. Bring your experience and determination to tackle challenges and grow personally and professionally. If you aspire to grow and make an impact, Florazu is the right place for you. Your Role This is a full-time on-site role based in Barcelona. The Account Manager B2B Sales will act as a key commercial link between flower growers and business clients—navigating opportunities, building relationships, and closing deals in Poland; some of your daily tasks include: • Drive Sales & Close Deals: Actively source and engage new business clients. Use strategic and creative approaches (including cold calling) to grow your market., • Manage Relationships: Build a portfolio of buyers and guide them through the full buying cycle—from onboarding to repeat business., • Market Expansion: Spot new opportunities in the region and help shape our growth strategy with local insights., • Sourcing & Negotiation: Identify, source, and negotiate flower offers directly with growers via our platform to secure the best market opportunities for your customers., • Order Monitoring: Track order status daily, reacting promptly to any changes to act accordingly., • Customer Visits & Representation: Travel to meet clients and attend trade events, building trust and long-term partnerships., • Operational Excellence: Ensure smooth operations—from logistics to payments—working closely with internal teams., • Collaboration & Communication: Work closely with the procurement team to build lasting relationships with clients and growers, ensuring clear and effective communications. Stay calm and solution-oriented in fast-paced or challenging situations. What We’re Looking For • Market Familiarity: Deep understanding of the country, whether through residence or cultural/market knowledge., • Languages: English proficiency (our company´s language) + Polish., • Location: Based in Barcelona or willing to relocate within 3 months., • Experience: 3 years in a B2B sales, or account management role. Experience in the flower/agri-trade industry is a plus but not required., • Skills: Strong communication, negotiation, and commercial instincts. Tech-savviness and attention to detail are a must. What We Offer • Competitive Compensation: The position is offered on a freelance basis with yearly compensation of €34.560 (€27.648 fixed base salary + €6.912 performance-based variable compensation)., • Workspace: Be part of a dynamic co-working space where weekly events foster networking and collaboration with people from diverse cultures. Also, enjoy the flexibility of a diverse work model, with opportunities to work and move between different co-working locations across Barcelona., • Global Team: Expand your professional network by collaborating with talented colleagues from different countries and backgrounds., • Growth & Development: Get strategic ownership of your markets and access to training and mentorship from industry experts. If you're ready to take on the challenge and grow your career in international B2B trade, we’d love to meet you.

¿Sueñas con diseñar viajes que son verdaderas historias de amor? En Honimunn, somos más que una agencia digital de Lunas de Miel; somos el inicio de una aventura que va "hasta la Munn y más allá". Somos una startup en crecimiento, un equipo joven y apasionado, y estamos buscando a nuestro próximo... 🌏 Travel Designer - Especialista en Lunas de Miel y Viajes a Medida 💍 Buscamos a un/a soñador/a 100% digital, aventurero/a y con un ojo de águila para los detalles, para incorporarse a nuestra sede de Barcelona con un modelo de trabajo híbrido que equilibra tu vida y tu pasión. Si te motiva el reto de crear itinerarios full larga distancia y 100% a medida, ¡este es tu despegue! 🚀 ¿Por qué Honimunn es tu próximo destino? • Contrato indefinido desde el primer día., • Modalidad híbrida (sabemos la importancia de equilibrar vida personal y trabajo), • Jornada continua de lunes a viernes (no trabajamos fines de semana ni con horarios rotativos!), • Salario Competitivo (fijo + atractivas comisiones), • Gestión 100% Digital: El contacto con el cliente es online., • Plan de Carrera y Visión 360º: Oportunidades reales de crecimiento a largo plazo. 🛠️ ¿Cómo será tu día a día? • Consultoría Digital de Viajes: Entender y transformar los sueños de nuestros clientes en un brief de viaje., • Diseño Exclusivo: Elaboración de itinerarios y presupuestos de Larga Distancia premium y a medida., • Comunicación Digital: Mantener el contacto con clientes y proveedores de forma ágil y profesional., • Transformar el amor en formato viaje. 🌏 ¿Eres el Honimunner Ideal? • Experiencia Previa Demostrable como Agente de Viajes o Travel Designer., • Habilidades Digitales: Soltura en entornos de trabajo 100% online (CRM, herramientas de gestión, etc.)., • Proactividad y Customer Focus: enfoque total en la experiencia del cliente., • Ser un apasionado por las ventas. Honimunn es más que una agencia de Lunas de Miel. Es una historia de amor en formato viaje. Es llevar el amor hasta la Munn y más allá. Honimunn es una startup, es un equipo, es una familia, es aventura, es trabajo, es ambición, pero sobre todo es PASIÓN✨ Si te motivan los retos, eres un apasionado de los viajes y te has sentido identificado con este anuncio, ¡tienes un hueco en el equipo Honimunn! 🌏

Si eres una persona apasionada de la gestión comercial (especialmente en el sector digital), estás habituada/o trabajar por objetivos y te apetece unirte a un equipo joven y con talento, esta es tu oportunidad!. Abrimos una nueva posición en nuestras oficinas de Barcelona. ¿Qué harás? • Prospección, gestión y crecimiento de la cartera de clientes., • Gestión comercial presencial y telefónica completa: contacto con potenciales clientes, identificación de necesidades, presentación de servicios, argumentación, presupuestación, negociación y cierre., • Supervisión de la zona asignada para asegurar el crecimiento de la audiencia y los resultados de nuestros clientes. ¿Qué te ofrecemos? • Formarás parte del equipo comercial de una puntocom de referencia, con oficinas en el centro de Barcelona (Ramblas)., • Somos remote friendly pero nos gusta vernos en la ofi un par de días por semana. :), • Encontrarás el mejor ambiente de trabajo, un entorno informal y multicultural, con una plantilla joven y un equipo altamente cualificado, • Contrato sustitución baja maternidad con altas probabilidades de continuar y salario fijo + incentivos según objetivos., • Plan de retribución flexible., • Formación inicial y continuada. Aptitudes y conocimientos deseados • Experiencia previa en venta telefónica y/o presencial, valorándose especialmente la adquirida en el sector on line, internet y servicios., • Orientación a resultados, pasión por las ventas , altas capacidades de comunicación y un alto sentido del compromiso y la responsabilidad., • Excelente capacidad de organización y planificación., • Se valorará muy favorablemente el catalán y el francés a nivel profesional Y algo más sobre nosotros… Desde que iniciamos esta aventura en el año 2000, idealista es mucho más que una compañía. Es una cultura, una forma de hacer y entender las cosas que nos diferencia. El respeto, la tolerancia, la integridad y la transparencia forman parte de nuestro ADN. Contamos con un equipo de personas que representa a más de 20 nacionalidades distintas, con idiomas diversos, perfiles, culturas y orígenes diferentes. Valoramos la diferencia y aprender de los demás; diferentes creencias y formas de pensar nos enriquecen. idealista fomenta la igualdad en todos los ámbitos, realizando acciones de sensibilización y visibilidad del colectivo LGTB+ entre los empleados/as, en la publicidad y en la comunidad en general. Tenemos el compromiso de crear entornos y espacios donde las personas se sientan seguras, protegidas, libres de discriminación y primando la igualdad de oportunidades. Asimismo, la promoción de la igualdad de género es otra de las bases de nuestro compromiso con nuestro equipo. Estamos comprometidos con el desarrollo de medidas que fomenten la igualdad y favorezcan la conciliación, maternidad y paternidad. ¿Te imaginas formando parte del equipo? ¡Nos encantaría conocerte!

Job Description About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology. With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Expedia, Priceline, Google, and Uber. Now backed by leading VCs and world-class investors, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era. About the Role: We are looking for a dedicated French Speaker Customer Service Representative to join our team. The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills. Key Responsibilities: • Listening to customer concerns and providing information, answers, or responses., • Handling customer complaints and processing returns effectively., • Ensuring customer satisfaction, • Handle customer enquiries via the telephone and email by providing accurate information regarding products and product applications and process telephone orders accordingly., • Cross team collaboration Our Ideal Candidate: • An associate's or bachelor's degree, • 1 to 2 years experience in the same or similar role., • French and English are mandatory (Spoken and Written), • Good data entry and typing skills., • Good IT skills, particularly in word, excel and including Microsoft office., • Excellent problem-solving and analytical skills., • Effective communication skills, both written and verbal. Why Nuitee? At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it. • Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale., • World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally., • Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup., • Global Impact: Our infrastructure supports partners like Hopper, Google, and Uber and enables banks, fintechs, super-apps, and non-travel businesses to offer travel solutions for the first time., • AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era— enabling seamless, intelligent, and hyper-personalized travel interactions. By joining Nuitée, you’ll be part of a team that’s building a category-defining platform. You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you’re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us—Nuitée is the place for you.

Responder con rapidez: tener un tiempo de respuesta mínimo y resolver el problema lo más rápido posible, para asegurar una alta satisfacción del soporte para nuestros clientes. Tienes experiencia previa (mínimo 2 años) en roles de atención al cliente, helpdesk o soporte, preferiblemente usand

Con más de 30 años de experiencia y más de 500 eventos anuales, seguimos creciendo y reforzando nuestro equipo.Formamos parte de proyectos como el.Festival Internacional de Jazz.Atención y resolución de consultas de clientes (entradas, horarios, precios, ubicaciones, accesos).Registro y seguimi

En Amazing Solutions llevamos más de 11 años ayudando a marcas de moda y deporte a maximizar sus resultados en el mercado Iberia. Buscamos a una persona proactiva, organizada y con visión digital para unirse a nuestro equipo joven y dinámico como Responsable de Canales Online y Customer Service. 🧩 ¿Qué harás en tu día a día? • Gestionar y optimizar los portales de venta online propios para maximizar las ventas., • Administrar y mejorar el rendimiento de nuestros perfiles en marketplaces como El Corte Inglés Online, Amazon, Tradeinn, Miravia, Deporvillage, entre otros., • Preparar y actualizar catálogos en Excel para la correcta publicación de productos en los diferentes canales., • Gestionar incidencias y ofrecer un customer service eficaz y resolutivo., • Investigar y evaluar nuevos marketplaces donde potenciar la presencia de nuestras marcas.🎯 ¿Qué buscamos?, • +1 año de experiencia gestionando marketplaces similares a los mencionados., • Conocimientos de Shopify y WordPress., • Agilidad con Excel (imprescindible)., • La gestión de redes sociales será un plus, aunque no es el foco principal del rol., • Nivel medio de inglés.✨ Qué valoramos mucho, • Actitud proactiva y orientada a resultados., • Organización y atención al detalle., • Capacidad de aprendizaje y adaptación en un entorno dinámico.

Iberinbound Travel, agencia de viajes receptiva, busca un nuevo/a compañero/a con pasión por el turismo y ganas de continuar creciendo personal y profesionalmente El puesto es de agente de viajes de grupo en nuestra oficina en el centro de Barcelona.Si estas interesado en formar parte de un equi

Enterprise Mobility es una multinacional líder mundial en el sector de la movilidad.Tiene una red mundial presente en más de 90 paises, formada por más de 90.En España, Enterprise se instala en el año 2012, y desde ese momento no hemos dejado de crecer y crear muchas oportunidades, contando ya

Desde WeHunt España estamos en búsqueda de un.La persona seleccionada será responsable de apoyar al equipo de ventas en actividades generales, procesamiento de pedidos y seguimiento administrativo, contribuyendo al logro de los objetivos comerciales de la empresa.Procesar pedidos y gestionar el l

Somos un reconocido líder europeo en consultoría, servicios digitales y desarrollo de software, con cerca de 56. Tenemos pasión por lo digital y al igual que tú, buscamos la mejor de las aventuras. Construir relaciones sólidas con interlocutores de negocio y tecnología (CIOs, IT Managers, Dire

Empresas: Viajes Tejedor Viajes Tejedor, agencia de viajes reconocida en el sector con más de 50 años de experiencia, especializada en el servicio a empresas y la venta de producto vacacional, precisa incorporar un/a Agente de Viajes con experiencia para su oficina ubicada en Barcelona. Funciones: ? Venta de producto vacacional (programado y a medida). ? Atender las peticiones de viaje de forma presencial o telefónica, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades. ? Gestión de reservas de servicios de transporte, alojamiento, paquetes combinados, seguros y otros a través de nuestros sistemas y herramientas de gestión. ? Ofrecer a nuestros clientes la mejor experiencia antes, durante y después del viaje. ? Coordinación y control de las acciones comerciales para la captación de nuevos clientes. ? Acciones comerciales para el mantenimiento de clientes. ? Gestiones administrativas de la oficina. ? Demostrar un conocimiento profundo de los destinos y de nuestro producto, así como de las tendencias del mercado. ? Cumplimiento de la política de empresa, directrices de venta y objetivos marcados. Requisitos : - Vocación por el turismo. - Amplio conocimiento de destinos y países. - Persona creativa con grandes habilidades comunicativas y comerciales, responsable y organizada, con buena presencia, activa, con empatía y actitud positiva para llevar a cabo el cargo a ejercer. - Orientación al cliente y a la calidad de servicio. - Capacidad de planificación y organización. - Nivel medio-alto de competencia en el uso de las tecnologías. - Imprescindible conocimiento avanzado del sistema de reservas AMADEUS. - Competencias lingüísticas: imprescindible castellano y catalán hablado y escrito, y nivel elemental (A1) de inglés.

Empresas: Viajes Tejedor Viajes Tejedor, agencia de viajes reconocida en el sector con más de 50 años de experiencia, especializada en el servicio a empresas y la venta de producto vacacional, precisa incorporar a su departamento de BTC un agente de viajes especializado en la gestión operativa de viajes de empresas. Requisitos : • Competencias: Persona responsable, con buena presencia, activa, con don de gentes, iniciativa, actitud positiva y capacidad de trabajo para llevar a cabo el cargo a desempeñar. • Experiencia previa de al menos 3 años en la gestión de viajes corporativos o similar. • Conocimientos: Nivel avanzado del sistema de reservas AMADEUS y conocimiento de los productos y servicios orientados a clientes de empresa. • Entorno digital: Conocimiento avanzado en MS Office y en general facilidad de uso de programas de ofimática y sistemas de reservas.

Gi Group es la multinacional Italiana líder en el mundo que ofrece soluciones integrales para el desarrollo del mercado laboral.Nuestra misión es contribuir con una visión global al desarrollo del mercado laboral con el objetivo principal de aumentar la empleabilidad, basándonos siempre en el va

Fomentamos un entorno de trabajo inclusivo donde cada persona puede desarrollarse plenamente, sin importar su origen, género, raza, religión, orientación sexual, edad o cualquier otra característica personal. Estabilidad empresarial (somos cliente final). La resolución telefónica de todas las

Applus+ Group that provides testing, certification, and product development engineering services.We help suppliers around the world with cybersecurity evaluations in sectors such as payment, identification, network equipment, mobile, automotive, and industrial systems, among others.We are looking fo

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. Job Description As Customer Service Representative you will support our customers to ensure the quality of the services provided through different channels (email and phone). What you’ll do: • Lead Management: Qualify high-potential leads and engage with customers via calls, emails, and chats, • Dealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logistics, • CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion Qualifications • Fluent in Norwegian (native or bilingual) with strong English communication skills (B2)., • Great communicator: You know how to speak with people, both on the phone and through written messages, and you love making connections., • Build rapport with customers, • Detail-oriented & organized, • Tech-savvy: You are comfortable using customer management software (CRM) to track and manage interactions. Experience is a plus: If you’ve worked in customer service, or any people-focused role before, that’s even better! Why this is a great opportunity? • Be part of a growing team: You’ll have the chance to grow within a dynamic new team, tech-driven company that values creativity and innovation., • Work in an exciting city: Barcelona is one of the most vibrant cities in Europe, and now you get to live and work here!, • Make an impact: This isn’t just another customer service job. You’ll play a key role in the interaction with customers., • Develop your skills: Gain hands-on experience in customer service, sales, and tech tools that are shaping the future of the industry. What we offer you: • Full-time indefinite contract. 40 hours a week from Monday - Friday., • Global vision of the automotive sector., • MSX Bazaar: Shopping portal exclusive for MSX employees., • Flexible remuneration plan., • 23 days of Vacations + 3 extra days, • Internal training plan. Additional Information With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: • Consumer Engagement, • Parts, Accessories & Service Performance, • Actionable Insights, • Repair Optimization & Compliance, • Learning Solutions, • Distribution & Sales Performance Our proven track record means that we now partner with almost every car manufacturer on the market. The MSX Purpose To empower Movers and Makers to thrive in our ever-changing world The MSX Mission To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions. The MSX Vision To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry. MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

oin our dynamic team in vibrant Barcelona and work on an exciting project focused on Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the German market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. You will be instrumental in building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base. Key Responsibilities As a trusted advisor, you will: • Onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement., • Promote Google Products., • Detect and understand customer’s objectives and offer adapted solutions for their needs., • Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability., • Be responsible for increasing spend and campaign upselling., • Create, maintain, and update a customer database with complete information. Requirements Essential Qualifications & Experience • Education: BA/BS degree OR equivalent work experience (MA/MSc in Marketing or Communications preferred)., • Language Skills: C2 level proficiency in both German and English., • Experience: 2 years of experience in sales and/or marketing, with previous client-facing experience, particularly in high-stakes environments (preferably)., • Demonstrated ability to work independently and consistently deliver impactful results., • Strong experience managing customer relationships and improving CRM systems for business outcomes., • Regularly integrate AI tools into workflows and interpret insights to personalize outreach., • Excellent communication skills, able to clearly and persuasively explain complex ideas to diverse audiences., • Thrive in a goal-oriented environment and contribute actively to team success., • Strong written and verbal presentation skills., • Self-motivated and proactive, with a confident and determined mindset., • Solid business acumen with the ability to analyze market trends and support strategic decisions. Specialized Skills for the German Market • Market Understanding: Clear understanding of the German market, including cultural nuances and business practices., • Strategic Thinking: Capability to identify and target companies with growth potential., • Problem-Solving: Complex problem-solving skills to navigate challenging contexts., • Analytical Skills: Proficiency in analyzing market trends and customer data., • German Cultural Awareness: Understanding the business etiquette and cultural nuances of the region to build rapport and trust., • Regulatory Knowledge: Awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities and tailor strategies to address the client’s high focus on data protection., • Stakeholder Management: Ability to manage complex stakeholder structures and engage with multiple agencies or sceptic customers., • Demonstrate a strong understanding of the existing digital marketing ecosystem in German regions and be able to position Google Ads as a valuable solution. Benefits We offer a competitive package designed to support your success and well-being, including: • Relocation Support: Comprehensive assistance including 1 month of studio apartment, financial stipend, and flight tickets to Barcelona., • Private Health Insurance., • Continuous skill development and certifications., • Clear career growth opportunities supported by coaches and a motivating team environment., • Engaging workplace with contests and a dynamic business casual culture., • Prime office location at the World Trade Center, Barcelona, surrounded by the sea. Diversity, Equity & Inclusion We are home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

About Us At Florazu, we are making it easier for growers to bring flowers to new markets and for customers to discover unique blooms from different regions. Our platform streamlines sourcing, purchasing, logistics, and payments to ensure a hassle-free experience for our clients, allowing them to focus on their core business activities and simplifying international trade processes. You will be part of a passionate team where you will continually learn new things. Enjoy a global work environment that offers the best on-site interactions and travel opportunities as you visit customers and businesses. Experience different cultures and countries through flowers, making this role dynamic and engaging. Join us if you want to be part of a team that values learning, collaboration, and hard work. Bring your experience and determination to tackle challenges and grow personally and professionally. If you aspire to grow and make an impact, Florazu is the right place for you. Your Role This is a full-time on-site role based in Barcelona. The Account Manager B2B Sales will act as a key commercial link between flower growers and business clients—navigating opportunities, building relationships, and closing deals in Italy; some of your daily tasks include: • Drive Sales & Close Deals: Actively source and engage new business clients. Use strategic and creative approaches (including cold calling) to grow your market., • Manage Relationships: Build a portfolio of buyers and guide them through the full buying cycle—from onboarding to repeat business., • Market Expansion: Spot new opportunities in the region and help shape our growth strategy with local insights., • Sourcing & Negotiation: Identify, source, and negotiate flower offers directly with growers via our platform to secure the best market opportunities for your customers., • Order Monitoring: Track order status daily, reacting promptly to any changes to act accordingly., • Customer Visits & Representation: Travel to meet clients and attend trade events, building trust and long-term partnerships., • Operational Excellence: Ensure smooth operations—from logistics to payments—working closely with internal teams., • Collaboration & Communication: Work closely with the procurement team to build lasting relationships with clients and growers, ensuring clear and effective communication. Stay calm and solution-oriented in fast-paced or challenging situations. What We’re Looking For • Market Familiarity: Deep understanding of the country, whether through residence or cultural/market knowledge., • Languages: English proficiency (company´s language) + Italian, • Location: Based in Barcelona or willing to relocate within 3 months., • Experience: 3 years in a B2B sales, or account management role. Experience in the flower/agri-trade industry is a plus but not required., • Skills: Strong communication, negotiation, and commercial instincts. Tech-savviness and attention to detail are a must. What We Offer • Competitive Compensation: The position is offered on a freelance basis with yearly compensation of €34.560 (€27.648 fixed base salary + €6.912 performance-based variable compensation)., • Workspace: Be part of a dynamic co-working space where weekly events foster networking and collaboration with people from diverse cultures. Also, enjoy the flexibility of a diverse work model, with opportunities to work and move between different co-working locations across Barcelona., • Global Team: Expand your professional network by collaborating with talented colleagues from different countries and backgrounds., • Growth & Development: Get strategic ownership of your markets and access to training and mentorship from industry experts. If you're ready to take on the challenge and grow your career in international B2B trade, we’d love to meet you.

We are seeking a contract - Digital Account Manager for a growth opportunity! The ideal Account Manager (Web based) will be responsible for designing, implementing, managing, and evaluating IT web based projects across our organization.

Join TimeTac in shaping the future of smart SaaS time-tracking by delivering exceptional support, seamless onboarding and meaningful customer success. Barcelona/Spain Full-time About TimeTac TimeTac is a continually growing and innovative software company with headquarters in Austria with a focus on developing and providing web-based and mobile time tracking solutions. We maintain a modern, open corporate culture with a strong vision and a great working atmosphere in which creative thinking is encouraged. The products of TimeTac are among some of the leading cloud applications in the categories of time tracking and absence planning solutions. Your Future Role Provide customer support via ticketing system and phone, ensuring timely and effective issue resolution. Guide the onboarding process for selected new customers, ensuring a smooth and successful implementation. Understand customer needs and identify potential opportunities for upsells or value-added services. Document processes and build a comprehensive knowledge base for customer self-service. Collaborate closely with internal teams to ensure customer feedback is captured and addressed. This role reports to the Director Business Development & Sales based in Barcelona. Your Skills Ideally, you have 1+ year of experience in Customer Success or a similar client-facing role. Experience in the tech or SaaS sector is a plus. Positive attitude with a strong commitment to customer satisfaction. Strong, proactive communication skills. Self-driven and able to work independently, especially as the first Customer Success hire in Spain within our five-person sales team. Fast learner with the ability to understand technical products and translate them into customer value. Results-oriented, organized and well-versed in problem-solving. Motivated to work in a technology-driven environment and grow within a scaling team. Native-level Spanish is required to interact with our customers, along with fluent written and spoken English, as English is our working language. This may inspire you: Our benefits A new, modern office in central Barcelona , including an on-site canteen. A strong start at TimeTac with a thorough onboarding plan, plus your own personal buddy to support you from day one. A diverse, multinational team and a winning culture built on integrity and strong collaboration. Learning & development opportunities: As one of the market leaders in time tracking solutions across the DACH region, we offer excellent opportunities for growth and career progression. Daily meal allowance: €4 Edenred food vouchers for every day in office. Hybrid work: After the first onboarding month, you may work remotely up to one day per week. Top-tier equipment: Choose the latest hardware that fits your needs - within a defined budget. Mental health support: Access to online counseling and wellbeing initiatives. Regular team events and celebrations to mark milestones and shared achievements.

En emergia Contact Center, buscamos teleoperadores bancários (banca telefónica). ¡Únete a un líder del sector y forma parte del crecimiento de nuestro departamento de atención al cliente! Serás el principal punto de contacto para los clientes de una importante entidad bancaria, gestionando sus operaciones, consultas e incidencias con un servicio de excelencia que impulse nuestra estrategia de expansión. - TURNO: de mañana, de tarde o partido, según tu disponibilidad. - JORNADA: 30 horas semanales (horario intensivo) o 38 horas semanales (turno partido). Se trabaja de lunes a domingo con fines de semana y festivos rotativos. - SALARIO: 1.062,56 € brutos mensuales para la jornada de 30h/semanales y 1.345,91 € brutos mensuales para la jornada de 38h/s. Además, si puedes atender en inglés (nivel equivalente a C1 o superior) se añade a tu salario el plus de idiomas. No es un requisito para acceder al puesto. - CONTRATO: inicial eventual con posibilidades futuras reales de incorporación estable. - FORMACIÓN: Te proporcionaremos la formación previa necesaria para que alcances todo tu potencial en este puesto. Tendrá lugar en el mismo centro de trabajo. - INCORPORACIÓN el 24/11/2025 en nuestras instalaciones situada en Barcelona. ¿Por qué trabajar en Emergia? ¡Somos un puente hacia la transformación! Llevamos más de 15 años conectando personas y tendiendo puentes, creando oportunidades para un talento diverso desde España, Portugal y Colombia. Somos expertos, ejemplares y entusiastas. Te conectamos con tu propósito: creando oportunidades para que conectes experiencias y necesidades con éxitos. Crecimiento profesional: El talento interno es nuestro motor. Contamos con planes de desarrollo para todos nuestros empleados, convirtiendo a candidatos como tú en grandes profesionales. Reconocimiento: Tu esfuerzo y logros son valorados a través de nuestro programa de reconocimientos. Un equipo con espíritu y valores: Únete a un equipo de expertos, ejem Nivel de catalán: Nativo o avanzado (equivalente a C1 o superior). Competencias: Dominio de herramientas ofimáticas (Microsoft Office o similar). Capacidad de aprendizaje: Alta capacidad de aprendizaje y adaptación.

ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco , buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Car

A quién buscamos? Buscamos una persona que pueda tener: Experiencia comercial en el sector de RRHH (idealmente en consultoría).

Tus principales responsabilidades:.Prospectar el mercado catalán para detectar oportunidades de negocio y captar nuevos clientes.Desarrollar y gestionar la cartera asignada, asegurando la satisfacción, fidelización y crecimiento de cada cliente.Coordinar con líderes de negocio y equipos internos

Pues que sepas que ahora tienes la oportunidad de formar parte de todo esto, pues en OPTEAM, marca del grupo experta en viajes corporativos, queremos incorporar a un/a Agente Business Travel en Barcelona cuyo rol será: Gestión de reservas corporativas por correo electrónico y teléfono Gesti

Un día a día híbrido: 3/2 días de teletrabajo semanal por semanas alternas.

Corporate Travel Agent (English & German) ✈️ Barcelona/hybrid Employment Type: (Full-time / Permanent) Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the world’s leading IT service providers. With over 18,000 professionals worldwide, we design, implement, an

Servicios Securitas precisa un/a Auxiliar de Servicios para la Recepción de una oficinas ubicadas en Barcelona Tareas: Atención e información presencial y telefónica, registros de entradas y salidas, apertura y cierre de instalaciones, tareas administrativas básicas Horario: De 8. Lunes a

Somos Experiences Somos un grupo de referencia en el mundo de la comunicación y los eventos corporativos con más de 30 años en el sector.Nuestro objetivo es crear experiencias inolvidables para nuestros clientes.Nos mueven los retos, la innovación y la pasión por lo que hacemos.Y nos caracteri

Estamos buscando un/a Comercial Telefónico/a! ¿Tienes dotes de comunicación, eres persuasivo/a y disfrutas hablando con personas? En Homeserve estamos ampliando nuestro equipo de ventas y buscamos un comercial telefónico con ganas de crecer y alcanzar objetivos. Ofrecemos · Contrato estable co

Qué funciones vas a realizar? Identificarás los clientes potenciales, buscarás y establecerás contacto con empresas que puedan beneficiarse de los productos y servicios IT de la compañía Proporcionarás asesoramiento técnico a los clientes, explicando las características y beneficios de los

El Centro Tecnológico del Notariado , constituido en 2002 por el Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país.Como socio tecnológico del CGN, desarrollamos soluciones digitales avanzadas, seguras y

En Proclinic Group somos líderes del sector dental porque nos une una misma ilusión: entregar siempre las mejores soluciones a los profesionales del dental.Abriendo nuevos mercados y áreas de negocio cada año.Para ello estamos buscando un/a asesor/a telefónico/a de ventas a media jornada, en h

Corporate Travel Agent (English & German) ✈️ Location: Barcelona/hybrid Employment Type: [Full-time / Permanent] Are you ready to grow your career in a dynamic, international environment? Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the world’s leading IT service providers. With over 18,000 professionals worldwide, we design, implement, and manage SAP solutions that empower businesses and their people. Why Join Us? ✅ Team-oriented culture with continuous collaboration ✅ Career development in a fast-growing SAP-focused tech environment ✅ Friendly, inclusive, and dynamic workplace Position Overview We are looking for a highly experienced Corporate Travel Agent with a strong background in travel agency operations. The ideal candidate has several years of hands-on experience in a corporate travel environment (e.g., Amex GBT, BCD Travel, FCM) and is proficient in Amadeus GDS (cryptic) and Concur Travel for booking and managing travel services. Key Responsibilities ✅ Coordinate and book domestic and international travel for employees, including flights, hotels, rental cars, and train tickets. Ensure all travel arrangements comply with company travel policies and cost guidelines. Provide responsive support for travel-related issues, including itinerary changes, cancellations, and urgent requests. Collaborate with travel vendors and internal stakeholders to optimize travel programs and improve cost efficiency. Process corporate credit card statements related to travel expenses. Purchase travel services such as hotel accommodations for meetings and events. Qualifications Several years of experience working in a corporate travel agency (e.g., Amex GBT, BCD Travel, FCM). Completed apprenticeship or academic degree in travel management/travel agency or a related field. Expert-level proficiency in Amadeus Selling Platform (cryptic) for booking flights, hotels, rental cars, and rail. Experience with online booking tools, especially Concur Travel . Strong organizational and multitasking skills. Excellent communication skills in English and German . Knowledge of IATA regulations . Essential Skills & Tools Amadeus Selling Platform (cryptic) OBE Concur Travel English and German fluency IATA knowledge

Desde PASTAS GALLO estamos buscando un Gestor/a Front Office, dentro del área de Customer Service, siendo su misión la de gestionar las relaciones con los clientes asignados dentro del proceso Order to Cash (pedidos, entregas, incidencias, cobros y gestión de atípicos). Las FUNCIONES son las siguientes: • Gestionar los pedidos vía EDI/mail de los clientes asignados (resolver incidencias EDI, colecciones de clientes, precios)., • Carga de Plantillas de clientes y promociones en SAP., • Gestionar las incidencias relacionadas con las entregas/roturas de stock., • Gestionar incidencias asociadas a la facturación (diferencias entrega, precios, etc.)., • 2 años de experiencia en puesto similar en Empresa de Gran Consumo., • Valorable conocimientos de SAP., • Nivel medio Microsoft Office (Excel, Word)., • Habilidades comunicativas y de resolución de problemas.

As a Customer Service Support Team Lead , you will supervise activities and personnel of the Customer Service Support Department serving Customer Service in country to achieve service quality standards and client satisfaction. Ensure all activities within Customer Service Support are performed to the required standards in accordance with existing procedures in a timely manner. Key Accountabilities Personnel Supervision Monitor all aspects of the Customer Service Support Department’s performance. Approve working hours, monitor employee attendance, and provide adequate departmental coverage according to the OSC policies. Train new employees and coordinate cross-training with internal Omya departments. Develop and update Customer Service Support training programs. Review, update and revise departmental procedures and ensure they are being followed. If changes to existing procedures are required, provide recommendations to the Manager of Customer Service Support Europe for review and implementation. Regularly share the knowledge of commonly used concepts, practices and procedures within assigned team. Complete and conduct yearly Employee Performance Reviews, in conjunction with the Manager of Customer Service Support; Provide regular feedback to CSSR’s regarding their performance. Conduct initial interviews with potential employees and make recommendations to the Manager of Customer Service Support, regarding the qualifications and suitability of each candidate; Work with Human Resources to narrow the selection, choose a final candidate and make an offer to hire. In coordination with HR and line manager, maintain documentation regarding performance of employees to ensure that local regulations are adhered to. Motivate staff to extract a high level of productivity and a healthy team environment; Provide general and specific guidance and direction to staff in all areas of the Customer Service Support job function, including problem solving skills. Back-up of Customer Services Support colleagues as required. Customer Service Support Activities Coordinate and monitor SAP process returns, credits and debits in SAP in accordance with existing procedures. Investigate and resolve customer complaints and other related issues to ensure complete customer satisfaction. Ensure proper complaints closure in Sales Force in accordance with existing procedures, and in a timely manner. Provide support to Customer Service for month-end closure with credit notes or debit notes creation in a timely manner. Participate in meetings with the different stakeholders (Head of Customer Service country, Sustainability team…) Be flexible to adapt to Customer Service requests regarding country specifics ensuring cases are documented if justified (standardization). Provide and send the following documents to the external customers: - MSDS, Product data sheets, … - Special questionnaires (Master data, environnement, Bank, supplier info,) - Lists and special requests (SAP extractions,) Ensure creation and follow up QSHE Sales Force tickets, Regulatory Affairs Sales Force tickets. QSHE Compliance Maintain safe working conditions and practices to achieve a zero (0) lost-time injury record within are of responsibility. Perform work duties in accordance with Omya Quality Systems Manual procedures & company policy, and ensure team follow all procedures and policies. Requirements University degree (Bachelor’s) or equivalent. 3 to 5 years of customer service experience in a manufacturing environment. Previous supervisory experience, preferably in a fast-paced team environment. Excellent command of both oral and written local language and English. Knowledge of an additional language is considered an advantage. Strong attention to detail and accuracy. Ability to work under pressure with an enthusiastic attitude. What do we offer? 50% Hybrid Work Model: Flexibility to work from home and in the office, promoting a healthy work-life balance. Ticket Restaurant: Daily meal allowance to support your well-being. Flexible Retribution: Kindergarten & transport benefits. 30 Labor Days of Holidays: Ample time off to relax and recharge. Language Lessons: Access to language lessons to support personal and professional growth. Medical Insurance: 60% company-subsidized medical insurance, with the option to extend coverage to family members at a competitive rate. Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success.

We are seeking a contract - Digital Account Manager for a growth opportunity! The ideal Account Manager (Web based) will be responsible for designing, implementing, managing, and evaluating IT web based projects across our organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time. Responsibilities • Take ownership of testing, research, and implementation of new tools and techniques,, • Coordinate project schedules., • Assist with expense planning., • Bachelor's degree or equivalent experience., • 3+ years of web based project management experience., • Scrum, Agile experience a plus., • Any Sales experience with upselling, etc.., is a plus.

¿Te gusta el mundo de la moda? ¿Te gustaría trabajar en una empresa que se encuentra en un momento de pleno crecimiento y expansión? Si te gusta ser el punto de referencia y te motiva encontrar soluciones, este rol es para ti. En Lonbali seguimos creciendo y buscamos a un nuevo/a Asistente de Atención al Cliente para que se incorpore en nuestro equipo con un contrato fijo-discontinuo. Horario: 40h/semana. Ubicación: Sant Just Desvern. DESCRIPCIÓN DEL PUESTO : • Atender y dar soporte a nuestros usuarios por correo electrónico y teléfono, asegurando dar respuesta a las solicitudes de nuestros clientes., • Gestionar las incidencias de los clientes y las reclamaciones. Gestionar incidencias de envíos y pedidos para evitar que la experiencia del cliente se vea afectada., • Realizar follow-up del estado de los envíos y pedidos con incidencias con los clientes afectados., • Supervisar las compras de nuestros clientes y asegurar que se trasladen de manera efectiva y correcta a nuestro RP, • Eres un/a solucionador/a de problemas nato/a, • Tienes experiencia previa (mínimo 2 años) en roles de atención al cliente, helpdesk o soporte, preferiblemente usando sistemas de ticketing., • Eres una persona organizada y proactiva: Sabes gestionar múltiples tareas a la vez sin perder el foco en la calidad., • Puntos extra si... tienes experiencia previa en el sector de la moda., • Mantener una comunicación de alta calidad, asegurando un trato profesional, empático y efectivo en cada interacción., • Formaras parte de una empresa que se encuentra en plena fase de crecimiento, dinámica y en innovadora., • Ambiente de trabajo joven, cercano, inspirador y ambicioso., • Oportunidades constantes de desarrollo con retos muy variados que generan aprendizaje en el puesto de trabajo., • Tendrás un 30% de descuento en todos nuestros productos y accesorios., • Tendrás a tu disposición un market de muestrario para renovar tus accesorios.

Si quieres formar parte de un entorno dinámico, humano y en plena expansión, ¡Ávoris es tu lugar! ¿Te gusta cómo suena? Pues que sepas que ahora tienes la oportunidad de formar parte de todo esto, pues en BCD Travel, marca del grupo experta en viajes corporativos, queremos incorporar a un/a

Corporate Travel Agent (English & German) ✈️ Barcelona/hybrid Employment Type: (Full-time / Permanent) Join NTT DATA Business Solutions , part of the global NTT DATA Group, one of the world’s leading IT service providers. Excellent communication skills in English and German.

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la o

Hey future intern! Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!.

Te apasiona el mundo de la atención al cliente, el sector hospitality y las soluciones tecnológicas SaaS? ¿Eres una persona organizada, con excelentes habilidades comunicativas y disfrutas trabajar en equipo y bajo presión? Esta oportunidad es para ti. Buscamos incorporar un técnico de atención al cliente para formar parte del equipo de asistencia técnica de nuestro Property Management System (PMS) Ulyses Cloud. La persona seleccionada será responsable de garantizar un servicio de soporte ágil, profesional y orientado al cliente, resolviendo incidencias y consultas tanto técnicas como funcionales. Nuestros clientes son establecimientos hoteleros, por lo que es fundamental contar con conocimientos del sector hospitality y entender los flujos operativos y necesidades propias del entorno hotelero. Tus funciones serán: · Atención y resolución de incidencias y consultas vía ticketing, teléfono o email. · Asistencia a usuarios en el uso funcional de stack tecnológico hotelero · Realización de tareas de mantenimiento técnico básicas relacionadas con el sistema. · Elaboración, actualización y mantenimiento de documentación interna y de cara al cliente (manuales, FAQs, procedimientos). · Escalado de incidencias a los equipos técnicos cuando corresponda, asegurando una comunicación clara y completa. · Participación en turnos rotativos, incluyendo fines de semana y festivos según el calendario del equipo. · Seguimiento y cierre de incidencias abiertas, manteniendo informado al cliente durante todo el proceso. · Detección proactiva de oportunidades de mejora en los procesos de soporte o el propio producto Eres el candidato/a ideal: Experiencia previa en soporte técnico o atención al cliente en entornos SaaS o software empresarial. · Conocimientos funcionales del sector hotelero: reservas, check-in/check-out, tarifas, disponibilidad, channel manager, etc. · Conocimientos básicos de entornos cloud y herramientas de ticketing. · Capacidad de redacción clara y concisa para documentación y comunicación con clientes. · Disponibilidad para trabajar en turnos rotativos (incluidos fines de semana). · Nivel de inglés medio-alto (especialmente escrito) · Se valora conocimientos en francés Ofrecemos: -Contrato indefinido -Teletrabajo -Horario rotativo 16:00 -00:00h/ 00:00-08:00h

Buscamos a aquellas candidaturas que nos ayuden a impulsar la salud bucodental de forma sostenible independientemente de la raza, sexo, la identidad de género, la orientación sexual, la etnia, la religión, la discapacidad, la nacionalidad o la edad. Soporte en tareas comerciales (atención al cli