Trabajos supervisor manager en España

About the job Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.  Complete appropriate safety training and certifications to perform work tasks.  Maintain awareness of undesirable persons on property premises.  Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Policies and Procedures  Protect the privacy and security of guests and coworkers.  Follow company and department policies and procedures.  Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.  Maintain confidentiality of proprietary materials and information.  Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.  Perform other reasonable job duties as requested by Supervisors. Guest Relations  Address guests' service needs in a professional, positive, and timely manner.  Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.  Thank guests with genuine appreciation and provide a fond farewell.  Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.  Assist other employees to ensure proper coverage and prompt guest service.  Engage guests in conversation regarding their stay, property services, and area attractions/offerings.  Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Communication  Provide assistance to coworkers, ensuring they understand their tasks.  Speak to guests and co-workers using clear, appropriate and professional language.  Talk with and listen to other employees to effectively exchange information.  Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).  Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.  Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Assists Management  Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.  Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.  Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.  Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.  Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).  Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.  Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).  Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.  Coordinate tasks and work with other departments to ensure that the department runs efficiently.  Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores. Working with Others  Support all co-workers and treat them with dignity and respect.  Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.  Develop and maintain positive and productive working relationships with other employees and departments.  Actively listen to and consider the concerns of other employees, responding appropriately and effectively.  Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement  Comply with quality assurance expectations and standards.  Monitor the performance of others to ensure adherence to quality expectations and standards. Physical Tasks  Read and visually verify information in a variety of formats (e.g., small print).  Stand, sit, or walk for an extended period of time or for an entire work shift.  Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.  Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.  Move over sloping, uneven, or slippery surfaces.  Move up and down stairs and/or service ramps.  Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services  Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.  Notify management of maintenance repairs issues.  Assist your and other departments when needed to ensure optimum service to guests.  Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.  Communicate information to manager/supervisor by documenting pertinent information in appropriate department logbook.  Follow property key policies, including checking out and returning keys to appropriate departments Assists Management  Communicate with guests, other employees, or departments to ensure guest needs are met.  Inspect grooming and attire of staff and rectify any deficiencies.  Ensure staff is working together as a team to ensure optimum service to guests. Banquets  Respond to and try to fulfill any special banquet event arrangements requested by guest.  Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.  Inspect and maintain table

Mission: As a Little Guests Manager or supervisor, you will create entertainment experiences for our younger guests by providing friendly, efficient, and elegant service. Management: Ensure all plans are adhered to and followed, this includes policies, planning, activities, and experiences. Be creative, and make sure each session is fun, engaging, and stimulating. Be responsible for all day-to-day administration including bookings, updating of databases and correspondence. Support the senior management team in training the childcare teams, assessing and monitoring standards. Public relations: Welcome and greet all the families. Promote actively all children´s club activities. Keep an active guest contact during duty and off duty, whenever inside the resort facilities.

About the job Reportando al Front Office Manager y/o al Assistant Front Office Manager será responsable ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel MISIÓN DEL PUESTO:  Dirigir las operaciones diarias de la recepción.  Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin de asegurar el cobro de todos los servicios que los clientes tengan incluidos en su cuenta.  Supervisar y apoyar al equipo de Front Office y llevar a cabo todas las funciones propias del puesto de recepcionista cuando sea necesario.  Garantizar la comunicación efectiva de la información nueva y actualizada sobre políticas, tarifas e información general del hotel.  Garantizar que se sigan procedimientos estrictos para todas las transacciones de efectivo/crédito, cheques, procedimientos contables y bancarios, entrega de llaves y confidencialidad de los huéspedes.  Mantener una alta calidad de los servicios a los huéspedes, principalmente en las áreas de llegadas, salidas, alojamiento, necesidades especiales y consultas de los huéspedes.  Gestionar las quejas de los huéspedes de forma profesional y eficaz ¿Qué ofrecemos? • Contrato Indefinido • Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. • Formación continua a través de nuestra plataforma Academy. • Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Department: Reception About you REQUISITOS: • Grado superior de formación en hostelería. • Experiencia entre 1 y 3 años en un puesto similar o establecimiento de 5 estrellas y/o lujo. • Idiomas: inglés, español y francés avanzados. • Manejo avanzado de software (Opera) u ofimático. • Conocimientos técnicos de alojamiento: recepción, conserjería, relación con clientes, etc. • Poseer fuertes habilidades interpersonales y de resolución de problemas. • Sentido de la responsabilidad y del deber. • Saber gestionar, seguir y motivar un equipo, tener alma de líder. • Trabajo en equipo. • Honestidad y discreción. • Disponibilidad para realizar horarios rotativos. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/ Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLESS Languages required: Spanish, French, and English. The company Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach A Sofitel Hotel in Barcelona! With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona. Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.

Descripción del Puesto: Manager de Restaurante altamente motivado y orientado a resultados para unirse a nuestro equipo. El candidato ideal tendrá una fuerte capacidad de liderazgo, experiencia en la gestión de equipos y una pasión por ofrecer un servicio al cliente excepcional. Como manager, serás responsable de supervisar todas las operaciones diarias del restaurante, garantizando la satisfacción del cliente y el buen funcionamiento del personal. Responsabilidades: Supervisar y coordinar las actividades diarias del restaurante. Gestionar y entrenar al personal para asegurar altos estándares de servicio y desempeño. Mantener una comunicación efectiva con el equipo para lograr objetivos operacionales. Monitorear la calidad de los alimentos y bebidas, asegurando su consistencia y presentación. Administrar el presupuesto del restaurante, controlando costos y maximizando las ganancias. Atender quejas y sugerencias de los clientes de manera profesional. Gestionar inventarios, pedidos y control de suministros. Garantizar el cumplimiento de las normativas de salud y seguridad alimentaria. Requisitos: Experiencia demostrable cómo Manager o Supervisor de Restaurante. Habilidades de liderazgo y capacidad para tomar decisiones bajo presión. Conocimientos en control de inventarios, costos y gestión de personal. Capacidad para trabajar en equipo y excelente comunicación interpersonal. Actitud proactiva, responsabilidad y organización. Conocimiento en software de gestión de restaurantes. Disponibilidad para trabajar en turnos flexibles, incluidos fines de semana y días festivos. Beneficios: Salario competitivo y bonificaciones por desempeño. Oportunidades de crecimiento y desarrollo dentro de la empresa. Ambiente de trabajo dinámico y profesional.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Banquets Supervisor to join the pre-opening team at SLS Barcelona. Under the Guidance of the Banquets Assistant Manager responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. Provide warm, sincere and engaging service. Oversee the setup, execution, and breakdown of all conference and banqueting events, ensuring they run smoothly and efficiently. Ensure smooth, timely and efficient functioning of the Banqueting service. Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively. Ensures departmental adherence to, and awareness of Health & Safety standards Uphold the highest standard of internal and external customer service at all times. Ensure service is within the standards of SLS Barcelona. Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience. Maintain high staff morale and team spirit within the department. Perform any and all other tasks as assigned. Qualifications What we are looking for... +2 years of experience in hospitality within food & beverage. Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Event The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Book keeper / Accounts / Admin Manager. We are moving to a new large store and are looking for a motivated person to overhaul our administration department. You should have experience in working within the Spanish accounting system, working with the team to update and implement the administration of the store including writing best practice for the team as well as logging sales, managing the stock and ensuring the team adhere to our systems. Its a varied roll working from our store close to San Pedro and we are open to the roll being either full or part time. Fluent in English is essential as English is the main language spoken with colleagues and clients. Applications and CVs should be in English and we will only accept applications with relevant experience to the role.

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

La principal tarea será la realización de masajes y tratamientos corporales y faciales profesionales a los Clientes. Además, como Supervisora, se realizarán tareas de apoyo a la SPA Manager como la gestión de agenda, coordinar al resto de Terapeutas, y responsabilizarse de las operaciones del SPA los días de fiesta o vacaciones de la SPA Manager. Como terapeuta de SPA debe estar capacitado en diferentes modalidades de masaje y poseer un conocimiento general de tratamientos corporales. Mantener una actitud positiva y disponer de habilidades de comunicación y ser capaz de aprender los conocimientos necesarios de productos y servicios para proporcionar eficazmente soluciones de bienestar para satisfacer las necesidades de los Clientes. Posibilidades reales de promoción. Se valorará mucho tener don de gentes y poseer dotes comerciales. Formación inicial y continua. Turnos: Días completos o de y Fines de Semana (1 fin de semana de fiesta al mes) Inglés nivel conversación El lugar de trabajo será en Barcelona ciudad.

About the job POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

About the job POSITION SUMMARY Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED CERTIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Recreation & Leisure About you Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

About the job JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems). Generally, works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Experience Required: • 8-10 years’ experience in the Information on Technology or related professional area. • Need to have the appropriate qualifications and technical expertise. • Communication is critical as you will deal with Guests. • At least 5 years of experience in Marriot is necessary to understand the various IT systems and infrastructure. • Having a ‘Guest-first’ mentality is needed to be successful in this role. Preferred: • Spanish language but not mandatory. • System-related professional certifications desired. • Some experience of Luxury hotel operations. CORE WORK ACTIVITIES: - Managing Technology Needs within Budget Targets - Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. - Confirms that property follows appropriate Marriot international Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies - Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks, processes invoices for the property. - Conducts periodic inventories of applications and hardware; prepares reports as requested. - Confirms that technology assets are secured. - Complies with technology-related vendor contracts. - Building and Sustaining relationships with Customers. - Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. - Provides customer service to associates at dedicated property. - Responds to inquiries from customers/vendors/peer group. - Assists in disaster recovery and business continuity as it relates to technology. - Provides technical guidance. - Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriot IT resources. - Images desktops, installs new software applications, applies patches, maps drive to appropriate server/network. - Moves/adds/changes PCs/peripherals, migrating data when necessary. - Performs routine desktop backup as scheduled or directed. - Confirms technology security (i.e., encryption, patch deployment) and technology compliance (i.e., Quarterly ID Audits, MAARK2) measures are in place. - Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. - Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. Same Posting Description for Internal and External Candidates W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: IT & Technology About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.