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Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email). Ensure efficient and excellent customer service experience provided. Possess a strong ability to understand what customers truly need and convert it to constructive feedback ...

Previous experience in technical customer service or support roles preferred. We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Northreach is a d...

Ensure efficient and excellent customer service experience provided. Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email). Possess a strong ability to understand what customers truly need and convert it to constructive feedback ...

Your mission is to optimize customer journeys and improve operational efficiency by integrating innovative AI-driven solutions and automation tools into existing customer service processes. Analyse and consolidate BUs customer service teams needs and identify process automation opportunities. Pro...

We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Previous experience in technical customer service or support roles preferred. Northreach is a d...

Your mission is to optimize customer journeys and improve operational efficiency by integrating innovative AI-driven solutions and automation tools into existing customer service processes. Customer Service Digital Product Manager. Work with our International BUs network to identify Best Practice...

Please note that French reading and typing is a must Job Description: Assist clients on all inquiries via live chat or email Ensure efficient and excellent customer service experience provided Be well equipped with the Company's platform/product including keeping abreast of general market conditi...

Ensure efficient and excellent customer service experience provided. Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email). Possess a strong ability to understand what customers truly need and convert it to constructive feedback ...

Customer service in French via phone (inbound/outbound), email, or chat Knowledge of English is sometimes required (depending on the workplace) Ensure customer satisfaction and provide professional customer support Native/fluent in written and spoken French(B2H-C1) Strong English communication

We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Previous experience in technical customer service or support roles preferred. Northreach is a d...

We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Previous experience in technical customer service or support roles preferred. Northreach is a d...

Previous experience in technical customer service or support roles preferred. We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Northreach is a d...

Your mission is to optimize customer journeys and improve operational efficiency by integrating innovative AI-driven solutions and automation tools into existing customer service processes. Customer Service new technologies integration and automation in our headquarters based in Issy les Moulinea...

Customer service in French via phone (inbound/outbound), email, or chat Knowledge of English is sometimes required (depending on the workplace) Ensure customer satisfaction and provide professional customer support Native/fluent in written and spoken French(B2H-C1) Strong English communication

Your mission is to optimize customer journeys and improve operational efficiency by integrating innovative AI-driven solutions and automation tools into existing customer service processes. Analyse and consolidate BUs customer service teams needs and identify process automation opportunities. Cus...

Previous experience in technical customer service or support roles preferred. We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Collaborate close...

Obtain and supply contact details before deadlines so complete information is made available to groups Maintain proactive contact with the group to anticipate and avoid issues via phone, social media and in-person (where applicable) Minimise the cost to the business and the group for these change...

Ensure efficient and excellent customer service experience provided. Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email). Possess a strong ability to understand what customers truly need and convert it to constructive feedback ...

Au 31 décembre 2024 les encours consolidés du groupe LBP AM s’élèvent à 74 milliards d’euros d’actifs; L’activité se situe au sein du Client Service, lui-même rattaché à la Direction Business Development & Products. Le poste sera rattaché au Responsable du Client Service, au s

Customer service in French via phone (inbound/outbound), email, or chat Knowledge of English is sometimes required (depending on the workplace) Ensure customer satisfaction and provide professional customer support Native/fluent in written and spoken French(B2H-C1) Strong English communication

Please note that French reading and typing is a must Job Description: Assist clients on all inquiries via live chat or email Ensure efficient and excellent customer service experience provided Be well equipped with the Company's platform/product including keeping abreast of general market c

Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts. At least 2-years experience in diagnostic reagent product development or after-sales service; 3. To solve customer's technical, product pe...

Customer service in French via phone (inbound/outbound), email, or chat Knowledge of English is sometimes required (depending on the workplace) Ensure customer satisfaction and provide professional customer support Native/fluent in written and spoken French(B2H-C1) Strong English communication sk...

Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts. To solve customer's technical, product performance and ordering problems before and after sales; 3. To be responsible for dealing with int...

We are actively looking for the next Customer Onboarding & Engagement Manager to join our Customer Experience team. You will play a central role in the customer journey, supporting our Signature clients through onboarding, ongoing engagement, and driving product adoption. Provide proactive suppo

Vous rejoignez l'équipe ADV (3 personnes ) : Gérer un portefeuille clients GMS, de la prise de commandes à la gestion des litiges et pénalités, Vérifier les informations en lien avec nos CGV (Contrôle des tarifs, produits et des spécificités clients), Gérer la relation clients

Le poste sera rattaché au Responsable du Client Service, au sein d’une équipe de 6 experts. Le Client Service Officer est plus spécifiquement en charge du suivi de plusieurs clients Institutionnels, pour lesquels il gère les éléments opérationnels et ainsi dégage du temps de prospection ve

Your mission is to optimize customer journeys and improve operational efficiency by integrating innovative AI-driven solutions and automation tools into existing customer service processes. Work with our International BUs network to identify Best Practices in new technologies (AI, bots…) to suppo...

Previous experience in technical customer service or support roles preferred. We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Northreach is a d...

Vous rejoignez l'équipe ADV (3 personnes ) : Gérer un portefeuille clients GMS, de la prise de commandes à la gestion des litiges et pénalités, Vérifier les informations en lien avec nos CGV (Contrôle des tarifs, produits et des spécificités clients), Gérer la relation clients

Obtain and supply contact details before deadlines so complete information is made available to groups Maintain proactive contact with the group to anticipate and avoid issues via phone, social media and in-person (where applicable) Minimise the cost to the business and the group for these change...

Vous rejoignez l'équipe ADV (3 personnes ) : Gérer un portefeuille clients GMS, de la prise de commandes à la gestion des litiges et pénalités, Vérifier les informations en lien avec nos CGV (Contrôle des tarifs, produits et des spécificités clients), Gérer la relation clients

Customer service in French via phone (inbound/outbound), email, or chat Knowledge of English is sometimes required (depending on the workplace) Ensure customer satisfaction and provide professional customer support Native/fluent in written and spoken French(B2H-C1) Strong English communication sk...

L'équipe Customer Experience est composée de 5 Customer Care Specialists et de 1 Head of Customer Experience. En tant que Customer Care Specialist, tes missions seront les suivantes : - Traitement des demandes de nos clients premium par email et par téléphone - Traitement des demandes les plus

We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Previous experience in technical customer service or support roles preferred. Northreach is a d...

L'équipe Customer Experience est composée de 5 Customer Care Specialists et de 1 Head of Customer Experience. En tant que Customer Care Specialist, tes missions seront les suivantes : - Traitement des demandes de nos clients premium par email et par téléphone - Traitement des demandes les plus

Au 31 décembre 2024 les encours consolidés du groupe LBP AM s’élèvent à 74 milliards d’euros d’actifs; L’activité se situe au sein du Client Service, lui-même rattaché à la Direction Business Development & Products. Le poste sera rattaché au Responsable du Client Service, au s

We are looking for a talented, experienced and dynamic Customer Service Digital Product Manager to lead and manage Customer Service new technologies integration and automation in our headquarters based in Issy les Moulineaux (92). As the Business Owner for Customer Service Digital Automation Solu...

Please note that French reading and typing is a must Job Description: - Assist clients on all inquiries via live chat or email - Ensure efficient and excellent customer service experience provided - Be well equipped with the Company's platform/product including keeping abreast of general market c...

We are actively looking for the next Customer Onboarding & Engagement Manager to join our Customer Experience team. You will play a central role in the customer journey, supporting our Signature clients through onboarding, ongoing engagement, and driving product adoption. Provide proactive suppo

Previous experience in technical customer service or support roles preferred. We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. What You'll Do: -...

Customer service in French via phone (inbound/outbound), email, or chat Knowledge of English is sometimes required (depending on the workplace) Ensure customer satisfaction and provide professional customer support Native/fluent in written and spoken French(B2H-C1) Strong English communication sk...

We are working with an international Mobile Phone Manufacturer in Paris to search for a VIP Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Previous experience in technical customer service or support roles preferred. Northreach is a d...