1a Hollywood Road, West Brompton, Kensington and Chelsea, London
Coffee shop restaurant • 1-10 Employees
Hiring on JOB TODAY since September, 2020
We are a french deli coffee shop in Chelsea we are open 7 days from 6.30am to 9pm
About the job Company Description We are looking for an Assistant Front Office Manager to join us at The Hoxton, Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. Why work with us as a Maitre D/Reception Supervisor: - Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. - Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. - Discounts on gym memberships, retail and travel. - Industry supplier trips as well as access to masterclasses and workshops. - Enhanced Maternity and Paternity. - Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. - An additional day's holiday every year, for your first five years. - Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. - Access to English lessons. The role of Maitre D/Reception Supervisor: - Supervising the reception desk within our busy classic style restaurant. - Ensuring all guests are acknowledged and greeted warmly upon arrival. - Engaging in conversation with guests and assisting them to their allocated tables. - Managing the flow of the restaurant, including turn times. - Overseeing the duties of the Restaurant Receptionists. - Handling telephone enquiries and bookings. What we're looking for in a Maitre D/Reception Supervisor: - Previous experience as a Reception Supervisor or Senior Receptionist - Is warm and genuine with people, is naturally hospitable and able to engage with anyone - Is well-presented with an excellent command of English, both verbal and written - Will be proactive and respond quickly to the needs of guests and colleagues - Experience of SevenRooms or Open Table would be beneficial - Holds eligibility to live and work in the UK Expected earnings from £16.96 per hour The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument. We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to. > > > > > > **We create Places where People feel they Belong.** £16.96 - £17.50 / hour
We have a fantastic opportunity for a charismatic and motivated Receptionist to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging manner, and taking responsibility for maintaining a high standard of guest care · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience · You are confident in handling calls, recording bookings, dealing with guests enquiries, and responding to emails · You naturally enjoy building rapport with guests in a friendly but professional way · You are keen to use your organizational, communication, outstanding customer service skills, and passion for creating memorable guest experiences to ensure the highest standards are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using resy is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of resy preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
About the job Company Description We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
A Recruitment Manager is responsible for overseeing the recruitment and hiring process within an organization. This role involves strategic planning, managing recruitment teams, and ensuring the company attracts and hires qualified candidates. The role requires a balance between leadership, strategic thinking, and hands-on recruitment activities. Key Responsibilities: Strategic Planning: Develop and implement recruitment strategies to meet the organization's hiring needs. Analyze the workforce plan and determine staffing requirements in line with business goals. Forecast future hiring needs and collaborate with department heads to ensure alignment. Team Leadership: Lead and manage a team of recruiters, providing guidance, training, and support. Set performance goals for the recruitment team and monitor progress. Ensure recruitment efforts are efficient, effective, and compliant with all legal requirements. Recruitment Process Management: Oversee the full-cycle recruitment process, from job postings to candidate interviews, hiring, and onboarding. Work closely with hiring managers to define job descriptions, candidate profiles, and interview processes. Ensure a positive candidate experience throughout the hiring process. Sourcing and Talent Acquisition: Develop creative and effective sourcing strategies to attract top talent across various platforms. Maintain relationships with recruitment agencies, job boards, and other external partners. Utilize data and analytics to track recruitment efforts and improve sourcing strategies. Employer Branding: Promote the company as an employer of choice through outreach, job fairs, social media, and employer branding campaigns. Monitor and improve the organization’s reputation in the job market. Compliance and Reporting: Ensure all recruitment activities are compliant with employment laws, equal opportunity policies, and company standards. Maintain accurate records of all recruitment activities and provide regular reports to senior management. Continuous Improvement: Keep up-to-date with recruitment trends and best practices. Analyze recruitment metrics (e.g., time to hire, cost per hire) to improve efficiency. Adapt recruitment strategies based on feedback and industry changes. Skills and Qualifications: Leadership skills to manage and motivate a recruitment team. Communication skills to collaborate with hiring managers, candidates, and external partners. Strategic thinking to align recruitment activities with business needs. Experience with ATS (Applicant Tracking Systems) and other recruitment tools. Knowledge of labor laws and compliance regulations. Data analysis skills to track recruitment metrics and make improvements. Problem-solving and negotiation skills to handle complex hiring situations. Education and Experience: A Bachelor’s degree in Human Resources, Business Administration, or a related field is often required. Previous experience in recruitment or HR management, often 5+ years, with a proven track record of successful hires. Experience managing teams is often preferred. Conclusion: A Recruitment Manager plays a pivotal role in ensuring the organization attracts the best talent. They combine strategic oversight, leadership, and hands-on recruitment expertise to drive success in the hiring process.
A great happy environment to work. Shift Timings 7 am to 3 pm 3 pm to 11 pm Full time & Part time
Office Administrator based in East Dulwich 9.30am - 5.30 pm Monday to Friday office skills required with administrative experience, need to be organised, to be able to send professional emails.