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Customer Service and Office Administrator

Oficina y Administración

hace 4 horas146 vistas

Job description
Adam Grooming Atelier, a leading luxury barbershop chain with 15 exquisite locations across Central London, 1 location in the US.
This is a fantastic opportunity to be part of an elite, high-growth company recognised for delivering top-tier grooming services in a luxurious setting. We are looking for a candidate with exceptional organisational skills, a proactive approach, and a keen attention to detail to support our operations and ensure a seamless customer experience.
Primary Responsibilities:


  • Providing superior customer service and professional correspondence by phone and email.
  • Managing client feedback by responding to reviews in a timely and professional manner, and reporting reviews to operations manager for further action.
  • Processing cancellations, no-shows, and refunds in accordance with company policies and operational needs
  • Provide comprehensive administrative support to our operations team, including scheduling, data entry, reports and paperwork management.
  • Process online customer orders efficiently and accurately, ensuring complete customer satisfaction.
  • Manage procurement for all our stores, ensuring timely and cost-effective sourcing of high-quality products.
  • Coordinate store orders and logistics to ensure a smooth supply chain across all our locations.

Key Qualifications:
  • Proven experience in administrative support, ideally in a retail or customer-focused environment.
  • Strong organisational and multitasking skills, with the ability to prioritise tasks in a fast-paced environment.
  • Excellent communication skills, both verbal and written, with a keen eye for detail.
  • Proficiency in using MS Office Suite and familiarity with office management systems and procedures.
  • A professional demeanour, a team-oriented mindset, and a commitment to providing top-notch customer service.
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Daria  Belkovskaia avatar icon
¡Daria Belkovskaia de The Counter London estará entrevistando a personas como tú para este puesto mañana! ¡Muéstrale tu interés!
  • Experiencia
    Se requiere
  • Jornada
    Completa
  • Salario
    desde 30.000 £ anual

pin icon8 Gee's Court, W1U 1JQ, London

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Encargado/a de OficinaLondon

Restaurant • 11-50 empleados

En JOB TODAY desde abril, 2024

Chef- led Agean restaurant in the heart of Carnaby street.

Daria  Belkovskaia avatar icon
Daria BelkovskaiaActivo hace 1 hora
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