Customer Service jobs in MiddlesbroughCreate job alerts

Should you choose to accept, your responsibilities will encompass:.Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business.Production of contracts for services including liaison with legal functions where required.

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.Were collaborative, determined and we all pitch in to help each other out.As a Lidl Customer Assistant, no two shifts are the same.

You will take ownership of more detailed customer cases, including complaint resolution, investigations, and supplier liaison, while also supporting the wider customer service team to maintain high service standards. This is not a standard Customer Service Advisor/ Customer Complaints Handler role,

Imperial Recruitment Group are delighted to announce that we are working in partnership with a global engineering business who are recruiting for a Customer Service Manager on a permanent basis. This dual focus ensures the delivery of exceptional service, continuous skills development within the tea

PPC Account Manager | SME Growth Specialist Location: Middlesbrough (Hybrid) Salary: up to £30,000pa The Setup: Google Premier & Microsoft Partners | £40m+ Annual Spend | 400+ Clients The Opportunity We’re looking for a digital specialist who enjoys the variety and impact of wor

We are recruiting for a well-established, fast-growing UK business within a specialist distribution environment. This is not a standard Customer Service Advisor/ Customer Complaints Handler role, it is suited to someone with experience in complex case handling or technical support. You will take ownership of more detailed customer cases, including complaint resolution, investigations, and supplier liaison, while also supporting the wider customer service team to maintain high service standards. Key Responsibilities • Manage customer cases from start to resolution, • Handle complaints with a structured investigative approach, • Liaise with suppliers to resolve issues and coordinate solutions, • Keep customers updated throughout their case, • Maintain accurate case records and documentation, • Work with internal teams to resolve issues efficiently, • Handle inbound retail and trade customer queries, • Aim for first-time resolution where possible, • Manage cases via internal systems, • Support coll...

Sales Customer Advisor - Porsche Teesside. Youll be at the forefront of our dealership, using your passion for sales to deliver exceptional results while providing an outstanding customer experience. Proactively engage with customers in the showroom, identifying sales opportunities and understanding

This dual focus ensures the delivery of exceptional service, continuous skills development within the team, and strong collaboration with leadership to achieve KPIs, operational efficiency, and customer satisfaction. Monitor service KPIs, customer satisfaction metrics, and feedback channels to ident

Tele-Truck Driver (Timber Yard) Location: Wem Pay Rate: From £14.00 per hour (depending on experience) Hours: Monday Thursday: 7:00am 5:00pm Friday: 7:00am 1:00pm The Role We are currently recruiting on behalf of our client for an experienced Tele-Truck Driver to join a busy and well-established timber yard team. This role is ideally suited to candidates with timber yard or builders merchant experience, rather than construction site telehandler operators. The successful candidate will play a key role in supporting daily yard operations, ensuring materials are moved safely and efficiently. Key Responsibilities Operating a tele-truck to move timber and building materials around the yard Loading and unloading deliveries safely and efficiently Supporting general yard duties when required Assisting with stock organisation and storage Ensuring health and safety procedures are followed at all times Requirements Previous tele-truck or telehandler experience essential Timber yard or builders merchant experience preferred Valid licence/certification to operate telehandler machinery Strong awareness of health and safety practices Reliable, hardworking, and able to worko work as part of a team Whats on Offer Starting pay from £14.00 per hour, with increases based on experience and successful trial period Stable, full-time hours with early Friday finish Friendly and supportive working environment Long-term opportunity with a reputable employer Benefits (upon permanent employment): 28 days holiday (including bank holidays) 1 additional day off for your birthday after two years service Increased holiday allowance with length of service Pension scheme Death in service benefit Free parking TPBN1_UKTJ

Fawkes & Reece (North) is looking for a Telehandler operator for a new build housing site in Billingham, TS22.

Mole Valley Farmers is seeking a Customer Service Assistant in Stokesley. Ideal candidates are flexible, proactive, and passionate about customer service.

Tim Hortons is seeking a Restaurant Shift/Floor Manager in Thornaby-on-Tees to lead a passionate team and ensure exceptional customer service.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: * 30 days paid annual leave (pro‑rata), rising with length of service * Pension scheme * Perkbox retail and online discounts * Employee Assistance Programme (24/7 support line) * No commute and reduced environmental impact * Real‑time support while working remotely * Flexible working patterns to support work‑life * Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms • Provide accurate information, resolve queries and deliver high‑quality customer service • Navigate multiple online systems to update customer records and manage cases • Follow all call handling, data protection and quality assurance guidelines • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions • Escalate issues appropriately and follow required processes for complaints or safeguarding • Work autonomously in a remote setting, maintaining productivity and service levels • Attend mandatory training, coaching and performance feedback sessions • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Our prestigious clients are now seeking experienced Administrators to work in their busy pensions team. This role is based in the centre of Middlesbrough (no parking available). They offer a great working environment in a supportive team. You will be required to work on a temp basis for 3-6 months. This could lead to a permanent role in the long term. Ideal candidates will already have proven administration skills and strong customer service skills. You will need to have been a resident in the UK for the last 3 years or more to undergo the checks required below as all candidate will have to undergo a full criminal and credit check before starting the role. Hourly rate: £12.71 per hour Hours: 9AM - 5PM Your role: Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths. Maintain and update pension databases and systems accurately. Respond to internal and external queries, including those from DWP and HMRC. Perform both automated and manual pension benefit calculations. Draft and issue customer correspondence using the Electronic Document Management system (EDM). Support non-financial updates (e.g. address changes) and assist with checking work as experience grows. Collaborate with internal teams and external partners to deliver a comprehensive client service. Accurately log time and meet utilisation targets using the Virtual Office system.The person: Some office-based experience, ideally within financial services or pensions, is preferred but not essential. Basic awareness or understanding of the pensions industry is beneficial. Strong numerical aptitude, demonstrated through academic or work experience. Proficient in Microsoft Word, Excel, and Outlook. Excellent organisational and planning skills, with the ability to prioritise and meet deadlines. High attention to detail and accuracy in both written and numerical tasks. Strong communication and interpersonal skills, both written and verbal. Positive, flexible, and proactive approach to learning and work responsibilities. Able to follow procedures, take ownership of tasks, and work effectively in a team

Our prestigious clients are now seeking experienced Administrators to work in their busy pensions team. This role is based in the centre of Middlesbrough (no parking available). They offer a great working environment in a supportive team. You will be required to work on a temp basis for 3-6 months. This could lead to a permanent role in the long term. Ideal candidates will already have proven administration skills and strong customer service skills. You will need to have been a resident in the UK for the last 3 years or more to undergo the checks required below as all candidate will have to undergo a full criminal and credit check before starting the role. Hourly rate: £12.71 per hour Hours: 9AM - 5PM Your role: Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths. Maintain and update pension databases and systems accurately. Respond to internal and external queries, including those from DWP and HMRC. Perform both automated and manual pension benefit calculations. Draft and issue customer correspondence using the Electronic Document Management system (EDM). Support non-financial updates (e.g. address changes) and assist with checking work as experience grows. Collaborate with internal teams and external partners to deliver a comprehensive client service. Accurately log time and meet utilisation targets using the Virtual Office system.The person: Some office-based experience, ideally within financial services or pensions, is preferred but not essential. Basic awareness or understanding of the pensions industry is beneficial. Strong numerical aptitude, demonstrated through academic or work experience. Proficient in Microsoft Word, Excel, and Outlook. Excellent organisational and planning skills, with the ability to prioritise and meet deadlines. High attention to detail and accuracy in both written and numerical tasks. Strong communication and interpersonal skills, both written and verbal. Positive, flexible, and proactive approach to learning and work responsibilities. Able to follow procedures, take ownership of tasks, and work effectively in a team

Part Time Office Administrator Overview: We are seeking a reliable and organised Office Administrator to support the day-to-day operations of our office. This role is ideal for someone who is detail-oriented, proactive, and able to manage multiple tasks efficiently. Full training on company systems and processes will be provided. Key Responsibilities: • Handling general administrative duties, including filing, data entry, and document management, • Answering phone calls and responding to emails in a professional manner, • Confidently communicating via telephone with clients, suppliers, and account managers, • Managing schedules, appointments, and meeting arrangements, • Maintaining office supplies and liaising with suppliers, • Using Excel, including basic formulas, for data management and reporting, • Providing general office support and administrative assistance across the team, • Shadowing and supporting the Pricing Manager with relevant tasks, • Assisting with basic bookkeeping and record-keeping tasks, • Supporting team members with ad hoc administrative tasks Requirements: • Strong organisational and time management skills, • Good communication skills, both written and verbal, • Comfortable and confident using the telephone in a professional environment, • Proficiency in Microsoft Office, particularly Excel (including formulas), • Ability to work independently and as part of a team, • Previous administrative experience preferred but not essential Monday to Friday, 10:00am – 3:00pm

Service Manager 6 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £34,000 - £34,000 per annum Middlesborough We are looking for a motivated and experienced Service Manager to oversee our 4 bed supported living service in Middlesborough. The service supports people with learning disabilities, mental health needs, complex needs, and some mobility issues, helping them live as independently as possible in a safe, supportive environment . This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others. Key Responsibilities Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently. Supervise, mentor, and develop staff to promote a culture of continuous learning. Oversee recruitment, training, and workforce development. Ensure compliance with CQC regulations, internal policies, and sector best practice. Build positive relationships with individuals, families, and external professionals. Monitor, review, and update care plans to meet individual needs. Manage budgets, resources, and administrative tasks effectively. About You Proven experience in a supervisory or management role within a CQC-regulated service . Strong leadership and team development skills. Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported). Knowledge of CQC standards, safeguarding, and best practice in supported living. Full UK driving licence and access to a vehicle. Benefits Career progression and professional development opportunities Comprehensive training and ongoing support Pension scheme Employee Assistance Programme (EAP) If you are enthusiastic about making a real difference in the lives of individuals with learning disabilities and want to lead a committed, values-driven team, we would love to hear from you #LEEJP TPBN1_UKTJ

Service Advisor Basic Salary: £28,500 OTE : £37,500 Hours: Monday to Friday 8:30-5:30, NO WEEKENDS Location: Stockton Benefits: ·Employee Discounts ·Health Cash Plan ·High Street Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor ·Arranging Service Department bookings. ·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. ·Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor ·Must have previous experience as a Service Advisor ·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System ·Previous experience Upselling ·Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Howard @ Auto Skills and quote job number: 53379...

No customer service representative experience required. Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Using our MSi system, youll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. With excellent customer service skills, youll have previous

As Service Director for Customer Services, you will define, lead and embed a Council-wide approach to customer service excellence. This is not simply about overseeing services, it is about owning and delivering the Council’s Customer Service Strategy, redesigning services around the customer, and

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Servi

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Use your natural people skills to stay customer-focused and

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. You will be responsible for administrating customer accounts, processing orders, coordinating with manufacturing, logistics and planning to ens

If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income. Job Title: Customer Service Representative Agent Work From Home - Remote Panelists. Customer Service Representative Agent experi

Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers a

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agen

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

Speaking Customer Service Advisor to join an industry leader in the healthcare industry. The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. Customer service experience (preferred but not essential).

You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. Experience in a customer service role (telephone-based preferred). Remote Nordic Language Speaking Customer Service R

Crest Nicholson's Eastern Division is looking for a multi-trades Customer Service Technician to carry out remedial works within dwellings, correcting faulty workmanship and replacing faulty materials and to ensure that all remedial works which the company has accepted to deal with are completed with

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

Spanish Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare industry. The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new custome

As a Customer Service Advisor, you’ll play a pivotal role in shaping the customer experience and supporting our technical team. This is not just a customer service role, it’s a unique opportunity to be the face of our brand and make a real difference to the dental practices we support. Listening

Join us as a Customer Service Advisor - We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times - You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work

Home Group is seeking a Customer Service Apprentice for a 15-month fixed-term role in Newcastle upon Tyne. The successful candidate will gain a Customer Service Assistant level 2 apprenticeship while receiving mentorship and support. Ideal for Home Group customers looking to learn and grow in a coll

Damco Spain SL is seeking a dedicated customer service professional to provide exceptional service to clients. This role requires strong analytical skills and a passion for service excellence. Join us in delivering outstanding customer experiences while maintaining a supportive work environment.

Continuously striving to improve customer satisfaction and service delivery. Customer Service Specialist (Transport & Logistics). Handling incoming customer enquiries via phone and email in a professional and timely manner.

Customer Service Administrator. We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service.

The role leads the Pensions specialty within Customer Service, collaborates with Product, and drives improvement of support standards. Collaborate with Product to translate customer insights into actionable feedback and contribute to the pension customer experience roadmap. Experience managing custo

EDUCATION AND EXPERIENCE PREFERENCES High School Diploma or its equivalent 1 year of call center collections, customer service, or telemarketing experience preferred Proficiently communicate verbally and in writing with customer using the English languageB. Able to work flexible work schedule,

Business Analyst, Amazon Customer Service. Amazon's Customer Service (CS) department is seeking an experienced Business Analyst to join the team. CS is the heart of Amazon; our vision is to be Earth's most customer‑centric company; to build a place where people can come to find and discover anythi

Micro Center is seeking a Retail Customer Service Representative/Cashier in the United Kingdom. This part-time position involves providing superior customer service at the checkout, maintaining department cleanliness, and assisting with store operations. Ideal candidates will have a high school dipl

They are looking for additional members to join their Customer Service / Account Management team, ideally someone who wants a career rather than "just a job". Our client will consider people who have been in previous customer service jobs, sales, account managers, retail etc. The customer service te

As an Outbound Customer Service Agent at Prep Kitchen, you will be the face and voice of our company, providing exceptional customer account management across digital channels, primarily via phone. Feedback Collection—Gather and report customer feedback to improve service, product offerings, and t

A travel service company in Greater London is seeking a reliable Customer Service Representative. The role involves assisting customers with travel inquiries and supporting the booking process. Ideal candidates will have a customer-first mindset and a willingness to learn about travel-related proces

As a Catering Assistant, you'll prepare high-quality food, create appealing displays, and ensure exceptional customer service. The ideal candidate is reliable, a team player, and passionate about delivering the best experience to customers.