Executive Assistant - Stanley Ley

Job Title: Order Fulfilment manager About the Role As Order Fulfilment Coordinator at Stanley Ley and Harris & Zei, you will be responsible for ensuring all customer orders — across retail shops, e-commerce, and bespoke services — are processed efficiently, accurately, and on time. You will play a key role in maintaining our reputation for precision and exceptional service. Key Responsibilities Process all incoming orders from online, retail, and wholesale channels. Accurately input order details into the system (Shopify POS, Sellerdeck, Zoho CRM/Inventory). Coordinate with the stockroom and tailoring/production teams to ensure availability. Prepare and organise packing, shipping labels, and courier bookings (e.g., DHL). Track and update order status, ensuring timely dispatch and customer notifications. Liaise with customers regarding order queries, special requests, or delays. Maintain accurate records of orders, returns, and exchanges. Support stock counts and inventory updates when required. Report order trends, issues, or fulfilment challenges to management. Key Skills & Attributes Strong attention to detail and accuracy under pressure. Excellent organisational and time management skills. Confident using digital systems (Shopify POS, Zoho CRM/Inventory, Excel). Clear communicator, both with colleagues and customers. Problem-solver with a proactive attitude. Interest in menswear, tailoring, or fashion (preferred). Working Hours & Location Based primarily at our [Fleet Street / Middlesex Street / Limehouse] locations. Full-time.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support:, 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements., 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO., 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed., 5. Meeting Coordination:, 6. - Organize, attend, and take minutes during executive meetings., 7. - Coordinate board meetings and prepare necessary materials., 8. - Ensure follow-up on action items from meetings., 9. Communication Liaison:, 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners., 11. - Handle confidential information with discretion and professionalism., 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence., 13. Project Management:, 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams., 15. - Track project timelines and progress, ensuring that deadlines are met., 16. Travel and Event Coordination:, 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics., 18. - Organize corporate events, conferences, and off-site activities for the CEO., 19. Office and Executive Operations:, 20. - Develop and implement administrative systems and procedures to enhance office efficiency., 21. - Prepare expense reports and manage budgets for the executive office., 22. - Handle personal tasks for the CEO as required. Qualifications: • Education: Bachelor's degree in Business management, Communications, or a related field preferred., • Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting., • Skills:, • - Strong organizational skills with the ability to manage multiple tasks and priorities., • - Excellent verbal and written communication skills., • - High level of attention to detail and accuracy., • - Ability to handle sensitive and confidential information with discretion., • - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools., • - Strong problem-solving skills and proactive attitude. Attributes: • Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment., • Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision., • Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? • Be a part of an innovative and growing business., • Work directly with visionary leaders in a dynamic environment., • Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this

About Us: At Mr Crafter Carpentry & Joinery, we take pride in delivering high-quality craftsmanship and tailored solutions for our clients. We are now looking for a reliable and organised Part-Time Administrative Assistant to support our growing business and ensure smooth day-to-day communication with customers. Role Overview: The Administrative Assistant will be the first point of contact for clients, handling calls and emails in a professional and timely manner. This role is ideal for someone organised, friendly, and proactive, who can balance tasks efficiently and provide excellent customer service. Key Responsibilities: Answer incoming phone calls, handle enquiries, and take messages when required. Respond to emails promptly and professionally. Maintain clear and accurate records of client communications. Assist with scheduling appointments and updating calendars. Provide general administrative support to ensure smooth business operations. Requirements: Strong verbal and written communication skills. Good organisational and multitasking abilities. Comfortable using email, calendars, and basic computer applications. Previous experience in administration or customer service is preferred but not essential. Professional, polite, and positive attitude. Job Details: Position: Part-Time Administrative Assistant Hours: Flexible, 8-10 hours per week (to be agreed) Location: Work From Home

We are looking for someone who is eager to learn to work in interesting industry. This Opportunity to learn about diamonds and making jewellery in a busy office in the heart of Hatton Garden we are looking for someone trustworthy, energetic and keen to learn

About the job Citadines Holborn-Covent Garden is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £26248.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Receptionist – Shanghai-Me London Shanghai-Me is an elegant dining destination in the heart of London, blending refined Asian-inspired cuisine with exceptional hospitality. We are now seeking a Receptionist to join our front of house team and be the first point of contact for our guests, ensuring a warm, seamless, and memorable experience. About the Role As a Receptionist, you will serve as the communication hub for the restaurant, assisting the Reception & Reservations Manager and Supervisor in the smooth running of the front desk. From greeting guests and managing bookings to handling enquiries and supporting the team with daily operations, you will play a key role in delivering world-class service. Key Responsibilities Provide a warm and professional welcome to all guests. Manage reservations, enquiries, and guest profiles with accuracy and discretion. Ensure special requests, allergies, VIP guests, and occasions are handled seamlessly. Maintain an organised and immaculate reception area at all times. Assist with daily service reports, weekly and monthly admin tasks. Support the team with pre-service briefings, service sheets, and communication across departments. Uphold the highest standards of hospitality, discretion, and data protection. About You We are looking for someone who is: Passionate about hospitality and creating unforgettable guest experiences. Highly organised, with strong communication and multitasking skills. Confident, professional, and polished in presentation. Proactive and adaptable, with a can-do attitude. Experienced in a similar role within a luxury, high-volume, or fine dining environment (preferred). Why Join Us? At Shanghai-Me, you’ll be part of a dynamic team where excellence and creativity thrive. We offer opportunities for growth, a supportive work culture, and the chance to be part of one of London’s most exciting hospitality brands. How to Apply: If you’re ready to bring your energy and professionalism to Shanghai-Me, we’d love to hear from you!

Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group, • Unrivalled opportunities for progression across the Group, • Paid overtime, • 28 days holiday, increasing with length of service up to 5 extra days, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more, • Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Family Personal Assistant (London) We are looking for a reliable and organised assistant to support a family in London. Main responsibilities include accompanying a child, helping with day-to-day family matters, organising household and administrative tasks, managing the family calendar, and liaising with various services when needed. Requirements: fluent Russian & English, experience in a similar role, proactive, flexible, good with children and pets. Schedule and conditions are competitive and discussed individually. If interested, please apply to discuss details.

We are looking for a resolutive, reliable, and committed Personal Assistant to support with a mix of daily tasks at home and occasional responsibilities in a local art gallery. Key Details: Location: West London (close to St Helens Gardens) Commitment: 1 day per week (flexible day, subject to agreement) Type: Part-time, freelance/contract basis Responsibilities: Assisting with household administrative and organisational tasks Running errands and supporting day-to-day needs Supporting with tasks in a nearby art gallery (previous gallery experience is preferred) General support requiring initiative and problem-solving skills Requirements: Strong organisational and problem-solving abilities Dependable and proactive, with excellent communication skills Flexible and discreet, with a professional approach Previous experience in or understanding of art galleries is highly desirable Based in or able to easily commute to West London What We Offer: Regular part-time role (once a week) with consistent hours Opportunity to work in a creative environment with a mix of home and gallery-related tasks