Senior Customer Service Advisor - Robert Walters Recruitment Agency London

Job description: Are you looking for your next admin role? Do you love events? Then look no further. Chillisauce is currently looking for Customer Service Executives to work in the Customer Service Team dealing with event and activity bookings. This is a permanent role, based in Waterloo and is ideal for someone with a keen eye for detail who loves administration. The Company: Chillisauce is a high energy, dynamic and fast-growing events agency located in Waterloo. We organise package events mainly for Stag & Hen weekends that include fun and adrenaline-based activities across the UK and Europe. We book things like go-karting, quad biking, clay pigeon shooting, cocktail making, pole dancing and pampering spa days to name a few. We offer such a huge variety of events and activities to make that Hen or Stag night extra special. The Role: The Customer Service Executive will be responsible for ensuring that the events are all booked correctly with our suppliers and that our customers have a great time away without errors. You will be looking after all the administration aspects of the booking which would include confirming hotels, transfers, nightclubs, and activities. You will also be checking invoices, running reports, and solving any queries that may come up before departure. You will be utilising a variety of communication channels from email, phone, internal messaging, and online booking systems. This role is office based 5 days a week. Customer Services Team: The Customer Service team currently consists of 10 lovely people, and we are responsible for the event delivery and all administration of the business. It’s a very busy team that is dedicated to ensuring everything goes to plan. Candidate Requirements: · Excellent confident communication skills · Provide excellent customer service and a winning telephone manner · Naturally inclined to please and delight customers · A strong grasp of English language writing skills · A strong aptitude for numbers and calculating booking balances · Excellent organisation and multi-tasking skills · A strong ability to resolve all booking issues · A strong work ethic and good time management keeping · Be passionate about organising events and understand the importance of the Hen and Stag weekends · Previous successful administrative experience is essential Candidate Qualifications: The Administration Executive should be educated to a GCSE or Equivalent (Grade C or above) and ideally have at least 1 years administration experience and be used to working in a fast paced and lively environment. Employee Benefits: · Base Salary + incentives for achieving customer satisfaction targets · 20 days Holidays (increasing every year) + Bank Holidays · Lovely open plan lively office based in Waterloo · Monday to Friday 9am-5.30pm · Relaxed dress code · Opportunity to visit some of our destinations we sell · Pension arrangements · Monthly reward celebrations for delighting customers · Incentive vouchers for over performing and internal competitions To Apply: Please send CVs along with covering letter as to why you would be suitable for the role. Potential start date: 01 October 2025 Job Types: Full-time, Permanent, Office Based (Full Time) Benefits: Casual dress Company pension Employee discount Application question(s): Do you have experience dealing with customer complaints? Work authorisation: United Kingdom (required) Work Location: In person Pay: From £24,500.00 per year

Location: 3 Dorma Trading Estate, Staffa Road, Leyton, London, E10 7PY Company: Dong Fang Foods Ltd Salary: £47,000 per annum Hours: Full-time, 37.5 hours per week About Us Dong Fang Foods Ltd is a leading supplier and marketing specialist serving Chinese restaurants and food businesses across the UK. We are expanding our operations and seeking a talented and motivated Account Manager to join our London office. This is an excellent opportunity to play a key role in developing advertising strategies and building long-term business partnerships in the growing UK Chinese food market. Key Responsibilities Develop and deliver B2B advertising campaigns tailored to Chinese restaurants and food businesses. Manage multi-channel marketing initiatives, including social media, websites, email campaigns, and print advertisements. Support the sales team by creating targeted marketing strategies to win new contracts and maintain existing client relationships. Oversee the production of marketing materials such as brochures, promotional content, and digital advertising. Conduct market research and trend analysis to refine advertising strategies and improve brand positioning. Work closely with internal teams to align marketing activities with sales and supply chain objectives. Identify and pursue new business opportunities outside London, expanding our client base across the UK. Requirements Degree in Business, Marketing, or a related field (or equivalent experience). Proven experience in B2B marketing, advertising, or account management. Strong knowledge of digital marketing tools and channels (social media, email, website content). Excellent communication and relationship-building skills, with the ability to work across cultures. Analytical mindset with the ability to conduct market research and assess ROI. Fluency in English; knowledge of Mandarin is highly desirable due to the client base. What We Offer Competitive salary of £47,000 per year. A dynamic role within a growing company with opportunities to influence business strategy. Exposure to the fast-growing UK Chinese restaurant industry. A collaborative and supportive team environment.

Customer service for a busy dry cleaning shop role will include taking customers details checking garments and tagging, sorting and packing customers clothes Ideally you will have experience in a dry cleaning environment

Looking for a part-time tour leader to work with us on our day trips from Central London. The tour visits locations such as Stonehenge. Must be chatty, confident and able to learn some history ! 7am starts so just be near central London and like early starts! Must have PERFECT English to talk on the microphone! We also may have apermanent and full-time role for successful applicants.