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  • Mobile Phone Technician
    Mobile Phone Technician
    3 days ago
    £13–£16 hourly
    Full-time
    London

    TecSurgery is looking for an experienced Phone & Laptop Repair Technician to join our team in North London Wood Green We are particularly interested in candidates with strong laptop repair and diagnostic experience. The ideal candidate should be confident carrying out Level 2 repairs independently, with good experience repairing laptops, MacBooks, smartphones and tablets. This is primarily a technical workshop role, focused on diagnosing and repairing devices rather than front-desk customer service. Main Responsibilities • Diagnose and repair Windows laptops and MacBooks, • Diagnose no-power, no-display, charging, overheating and performance faults, • Replace laptop screens, keyboards, batteries, fans, hinges, charging ports and other components, • Carry out SSD and RAM upgrades and replacements, • Install and troubleshoot Windows and macOS, • Diagnose and repair smartphones and tablets, • Replace phone screens, batteries, charging ports, cameras and other components, • Carry out soldering work where required, • Diagnose liquid-damaged devices, • Test repaired devices thoroughly before completion, • Record clear diagnostic findings and repair notes, • Maintain a clean and organised workbench, • Manage multiple repairs efficiently Essential Experience • Previous professional experience repairing laptops and mobile devices, • Strong laptop diagnostic skills, • Ability to independently diagnose common hardware faults, • Experience repairing Windows laptops, • Experience repairing MacBooks, • Experience repairing smartphones and tablets, • Good understanding of laptop components and motherboard-related faults, • Confident using diagnostic tools and testing equipment, • Good soldering skills, • Ability to work independently without constant supervision Desirable Skills • Microsoldering experience, • USB-C and charging port replacement, • Motherboard fault diagnosis, • MacBook logic board diagnostics, • Liquid damage repair, • Console repair experience, • Data recovery experience What We Are Looking For We are looking for someone who is reliable, punctual and technically confident. You should be able to diagnose faults logically, carry out repairs to a high standard and manage your workload efficiently in a busy repair environment. Attention to detail and quality workmanship are very important. Job Details Job Type: Full-time Working Days: Monday to Friday Hours: 35–40 hours per week Pay: £13.00–£16.00 per hour, depending on experience Location: North London - Wood Green Workplace: On-site Weekends: Off Higher pay may be considered for candidates with strong motherboard repair or advanced microsoldering experience.

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  • Front of House Team Member
    Front of House Team Member
    1 month ago
    £12–£15 hourly
    Part-time
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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