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Job Title: Personal Assistant & Office Administrator We are currently seeking a Personal Assistant & Office Administrator to join our team. This is a dynamic, hands-on role ideal for someone with strong organizational skills and prior experience in the services industry. Key Responsibilities: Provide direct support to management with scheduling, communication, and task coordinationOversee day-to-day office administration and ensure smooth operationsHandle correspondence, filing, and document managementAssist with basic bookkeeping and liaising with clients or suppliers as neededMaintain a professional and organized office environment Requirements: Proven experience in a similar role, ideally within a service-based businessExcellent communication and time-management skillsStrong attention to detail and the ability to multitaskProficiency in Microsoft Office and general office softwareAbility to work independently and handle confidential information

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We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

Park Royal GoTutors is looking for a reliable, organised and friendly Admin Assistant to support the Head of Centre with the day-to-day running and operations of our tuition centre. The Role You will play an important role in helping the centre run smoothly. Your responsibilities will include: • Supporting the Head of Centre with day-to-day operations, • Communicating with parents., • Managing enquiries and responding to messages, • Helping with student registrations, bookings and appointments, • Maintaining accurate administrative records, • Assisting with the organisation of classes and timetables, • Supporting the centre with general administrative tasks, • Helping create a welcoming and professional environment for students and parents, • Carrying out other reasonable administrative duties as required Requirements We are looking for someone who is: • Organised, reliable and responsible, • Friendly and confident when communicating with parents, • Comfortable using computers, email and basic office software, • Able to work independently and take initiative, • Professional and approachable, • Ideally has previous administration, customer service or education-sector experience Arabic speaking is required for this role, as you will need to communicate with parents who may not speak English. Fluent Arabic and Somali would be a strong advantage, particularly for communicating with a wider range of parents and supporting families who may not speak English. ###