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tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Facilities & Operations Administrator. Are you an organised administrator who thrives on keeping things running efficiently behind the scenes? Do you enjoy coordinating people, processes and facilities to ensure everything operates safely and effectively?. If you're an organised administrator lookin

JOVELA is a fast-growing eCommerce business seeking an Office Administrator to keep day-to-day operations running smoothly across admin, HR, logistics and customer support.You will coordinate with suppliers, carriers and internal teams while maintaining records and ensuring efficiency in a fast-pace

A leading plant equipment provider is looking for a Transport Planning Administrator to support logistics operations. This role involves coordinating transport schedules, maintaining records, and ensuring compliance with regulations. Join a diverse and safety-oriented team to contribute to successfu

Teach Now is delighted to be working with a vibrant and supportive secondary school in Barnet, seeking a dedicated Safeguarding Administrator to join their pastoral team. This is an excellent opportunity for someone passionate about student welfare and eager to contribute to a safe, inclusive, and nurturing school environment. Located in the heart of Barnet, this well-established secondary school is known for its welcoming atmosphere, strong leadership, and unwavering commitment to safeguarding. Staff benefit from a collaborative culture, ongoing professional development, and a calm working environment where wellbeing is genuinely prioritised. The school supports students across Key Stages 3–5, including those with Special Educational Needs, making this a rewarding role for individuals motivated by meaningful impact. As the Safeguarding Administrator, you will play a vital part in ensuring the smooth and effective running of the school’s safeguarding processes. Your responsibilities will include: • Managing the safeguarding inbox, ensuring timely responses and clear communication., • Overseeing the school’s filtering and monitoring system, allocating detentions when required., • Attending safeguarding meetings, including TAFs and professional strategy discussions., • Conducting pastoral check‑ins with vulnerable students., • Making external agency referrals under the direction of the DSL., • Coordinating social worker visits and supporting wider pastoral operations., • Assisting with morning registration and supporting late‑arriving students. This role offers valuable exposure to safeguarding best practice, making it ideal for individuals seeking career progression in education, pastoral care, or safeguarding leadership. • Supportive team environment where your contribution is valued., • Professional growth within a highly regarded London secondary school., • Stable working hours promoting excellent work‑life balance., • If you’re proactive, compassionate, and ready to make a difference, we’d love to hear from you., • Dedicated consultant who will provide ongoing support and guidance., • Excellent ‘refer a friend’ scheme that pays £150 for each candidate you refer after they have worked and been paid for their first 10 days., • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee., • Access to a wide range of CPD training through our in‑house team of experienced senior leaders. Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance. #J-18808-Ljbffr

We’re looking for an organised and proactive Support Administrator to support our day-to-day operations. As a Support Administrator, you’ll be responsible for coordinating travel bookings (flights, accommodation, etc. Support Administrator – Join a Busy and Supportive Team!.

A family-run service company in Watford is seeking a proactive and experienced Administrator to join their team. This role involves managing various administration tasks including quotations, timesheets, stock orders, and communication with customers. The candidate should have a solid history in Sales or Service Administration and possess strong CRM and Excel skills. This busy and diverse role is crucial to ensure smooth operations and excellent customer service. #J-18808-Ljbffr

At ReliaQuest, we do things differently. We do not limit your professional growth with outdated job titles and responsibilities. Why be just a “Security Analyst”, “Detection Developer”, or “Security Engineer” when you can be all three? As a GreyMatter Specialist, you will do all of that and more. This role is uniquely designed to combine skills of threat detection, engineering, and incident response. On our team, we give you the opportunity to make an impact starting from day one. In this role, you’ll develop a diverse skill set which normally takes years to learn—all within your first year. Our industry-leading security operations platform, GreyMatter and immersive training will afford you the tools, experience, and opportunities to grow your career. Whether you’re conducting advanced investigations, troubleshooting technical challenges or providing customer recommendations, you’ll be solving real-world challenges and driving impact daily for our enterprise customers. As part of the ReliaQuest team, you will receive mentorship and hands‑on experiences while working alongside world‑class teammates who share a high‑performance mindset. In this environment, your expertise will propel you years ahead of your peers limited to traditional SOC roles. If you are looking for the monotony of manually working security alerts, this job is not for you; but if you are ready to be challenged, we are ready to invest in you. • Be a trusted technical advisor, resolving customer challenges from start to finish., • Provide analysis and recommendations to customers based on alert activity, response playbook availability, and investigations., • Triage and fine‑tune security alerts, Digital Risk Protection (DRP) alerts, and engineering health alerts to ensure optimal performance., • Integrate and configure log sources for existing customers., • Troubleshoot and resolve issues related to data parsing and ingestion to ensure smooth operations and data accuracy., • Independently integrate and configure log sources, handling both administrative tasks and ad hoc requests to complete work efficiently., • Deploy and fine‑tune detection rules using GreyMatter Detect., • Employ the Cyber Analysis Methodology to conduct investigations., • Conduct advanced investigations, including Tier 3 incidents, ad‑hoc threat hunts, and customer‑requested analyses., • Communicate effectively with customers regarding engineering and Incident Response (IR) escalations., • Spend 75% of your day in front of the customer., • Bachelor's degree in a related field, • Understanding of cybersecurity and IT disciplines including networking, operating systems, authentication protocols, general enterprise network, architecture, and security incident response., • Knowledge of TCP/IP Protocols, network analysis, and network/security applications, • Basic knowledge of Linux/Unix operating systems, • Ability to blend your technical and communication skills to advise the customer, • Must demonstrate great attitude, energy, and effort, • Must be adaptable, focused, accountable, and helpful, • Must demonstrate excellent verbal and written communication skills (English language), • Certifications such as Network+, Security+, CySA+, • 1-3 years' experience as a Security/Network Administrator or equivalent knowledge, • Prior SIEM experience and/or administration, • Hands‑on experience with parsing data, log formats, regular expressions, • Scripting experience (bash, PowerShell, python), • Multiple OS experience (mac, windows), • Knowledge of various security methodologies and processes, and technical security solutions (SIEM, IDS/IPS, Firewall Solutions, Offensive Security tools) #J-18808-Ljbffr

Bushey United Synagogue in Hertfordshire is seeking a proactive Facilities & Operations Administrator to support the day-to-day operation of our site, including facilities management, health and safety compliance, security administration and procurement.

As our Business Support Administrator, you'll provide operational, administrative and coordination support across the FDET team. This is a varied role that offers the opportunity to gain exposure to laboratory operations, quality management systems, project administration and business support activi

Any language - German, Italian, Portuguese, Japanese, Korean of interest but all languages considered Watford, north of London - 100% Office-based Our client is a growing international procurement and supply chain business, providing sourcing and purchasing solutions to customers operating across the engineering sectors. This is an exciting opportunity for a Procurement Administrator to join a fast-paced commercial team where you'll manage supplier relationships, negotiate competitive pricing, source specialist products from global suppliers and deliver outstanding customer service to industrial clients worldwide. As a Procurement Specialist, you will be responsible for managing the complete procurement process for their international markets, from customer enquiry through to supplier sourcing, quotation, negotiation and order placement. Working closely with customers, suppliers and internal departments, you will deliver commercially competitive procurement solutions while maintaining exceptional levels of customer service and ensuring projects are delivered on time. • Source products from UK and international suppliers, • Build and develop long-term supplier and customer relationships, • Obtain and evaluate supplier quotations, • Negotiate pricing, commercial terms, lead times and delivery schedules, • Prepare accurate and competitive quotations for customers, • Manage purchase orders through to successful completion, • Analyse technical customer requirements and identify suitable sourcing solutions, • Challenge supplier pricing to maximise value and profitability, • Provide technical and commercial support to customers and suppliers, • Work closely with Sales, Operations and Finance teams to ensure excellent customer service, • Ensure compliance with customer specifications, procurement procedures and quality standards, • Monitor supplier performance and maintain high levels of service delivery, • Achieve individual KPIs, procurement targets and sales objectives, • Maintain accurate purchasing records and procurement documentation, • Fluent English + 1 other language, • Previous experience in Customer Services, Client Relationship, Account Managing or Buying, Procurement, Purchasing, Supply Chain or Strategic Sourcing but all experiences in work will be considered, • Excellent negotiation and supplier management skills, • Strong commercial awareness, • Outstanding organisational and time management abilities, • Ability to manage multiple quotations, orders and deadlines simultaneously, • Excellent verbal and written communication skills, • Professional telephone manner, • High attention to detail, • Strong analytical and problem-solving skills, • Ability to work independently while contributing to a collaborative team environment, • £29,000 salary + Performance-related bonus opportunities (OTE c £35,000), • Company pension scheme, • Employee Assistance Programme (EAP), • Flexible working arrangements, • Ongoing professional development and training, • Career progression opportunities, • Supportive and collaborative team culture, • Opportunity to work with global suppliers and international customers Jonathan Grimes : #J-18808-Ljbffr

Seeking an organized Office Administrator for a growing environmental solutions company. Responsibilities include managing office operations, handling correspondence, coordinating schedules, and supporting finance tasks. Requires strong organizational and Microsoft Office skills.

Ski Operations Administrator - Salzburg, Austria. Reporting directly to the Austrian based Operations and Contracts Manager and working closely with UK Overseas Operations and Admin teams, the key responsibilities of the role include:. Knowledge and experience of resort operations, with an understan

The Finance Administrator will assist with the processing and allocation of payments to suppliers and maintain creditors ledgers. The Finance Administrator will process VCT applications in relation to Offers open and carry out all related administration pre- and post-allotment. The Finance Administr

Administrative Oversight: Handle documentation, reporting, and systems-related tasks to ensure compliance and smooth operations. As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs a

They are currently recruiting for a Business Administrator to join their hardworking and motivated team based near Slimbridge, Gloucestershire. Working closely with the Operations Manager and Managing Director, you will provide reliable administrative, compliance and operational support across the b

Job Title: Business Operations Administrator, Loughborough Application Closing Date: Sunday, 11 October 2026 School of Sport, Exercise and Health Sciences Full-time (37 hours per week); Open-ended Hybrid: 4 days in the office and 1 day remote Join us and be part of a vibrant community at Loughboroug

Sanctuary Care Limited at The Manse Residential Care Home in South Norwood, London, is seeking an Administrator to manage the home’s administrative systems and support payroll, invoicing and financial tasks to keep the home running smoothly.

As an Operations Support Administrator, you’ll be at the heart of this process. Are you highly organised, detail‑driven, and motivated by keeping complex operations running smoothly? Our Planning & Resource Team (PRT) plays a vital role in taking new schemes from contract engagement through to f

Logistics Operations Administrator. Logistics Operations Administrator - What You'll be Doing Each Day:. Rotate within the Operations department of the service centre (operations hands-on activities, spare parts management, post room).

Foundation Partners Group is seeking a proactive Operations/Administration professional to manage supply-side tasks for our apartment platform Beds.

Staffline is seeking a motivated Site Administrator for our busy manufacturing operation in East London.

Wallace Hind Selection LTD in Milton Keynes is seeking an experienced Administrator to step into an Operations Co-ordinator role. The position starts as an office-based role with potential to move to a hybrid model after your probation, offering variety across facilities, operations and estates mana

A growing telecoms company based in London is seeking an HR & Operations Administrator to provide comprehensive HR support and oversee recruitment processes.

JMK Group in London seeks an experienced Office Administrator to lead the day-to-day operations of the Group Head Office on Bond Street. You will create a professional office environment, manage budgets and supplier relationships, and ensure smooth day-to-day operations for the team.

City of London Academies Trust is seeking a highly organised and professional Academy Administrator to provide efficient administrative support across the academy.

JJ SEARCH LIMITED in the United Kingdom seeks a Finance Administrator to manage the administrative duties for Investment Company AIM VCT, ensuring compliance with regulatory requirements and accurate posting of transactions.

The Hurlingham Club is seeking an Office Administrator to support the Head of Cleaning & Waste in the smooth running of the department. This full-time role (40 hours over five days, Monday to Friday) is central to coordinating all cleaning, waste, and pest control operations across the Club while en

GTEC Training, part of United Infrastructure, is seeking an organised Business Administration Support to join on a temporary 6-month contract.You will provide general administrative and operational support across training activities and internal processes.Essential: experience in admin or business s

InMotion Ventures, based in London, is seeking a Business & Office Administrator to lead core administrative functions for Pivotal & The Out. The role balances office operations with personal assistant duties for the Directors, primarily based in our central London office (Old Street) with occasiona

First Commercial Bank (FCB) is seeking a Commercial Property Management Administrator in London to oversee inspections, maintenance coordination and tenant relations. The successful candidate will manage property operations, ensure compliance with UK regulations, and assist with audits and risk mana

In this role you will be working as part of the Technical Operations Center (TOC) team to configure and maintain Physical Access Control, CCTV, PSIM and other electronic security systems as your primary duty. Requires some system administrator experience in performing triage on system problems, reso

Contechs Consulting is seeking a Business Finance Administrator in Dunton, Essex for a 12-month contract. The role focuses on business operations, finance administration and departmental support within a fast-paced engineering environment.

EQUANS is seeking a Contract Administrator for our facilities team at the University of West London in Ealing.

The Finance Administrator will be responsible for the administrational aspects of Investment Company AIM VCT in line with organisational and regulatory requirements. The Finance Administrator will deal with any general shareholder and intermediary enquiries and information requests. The Finance Admi

Wood Care Group is seeking a Care Home Administrator to support the Management Team with daily administrative duties and ensure smooth operations within the home.

GEM Partnership in Newton Aycliffe is seeking a Sourcing Administrator to join the team on an ongoing temporary basis.

The Customer Support Administrator provides essential administrative and customer service support, ensuring that all customer enquiries are handled efficiently and professionally. The role focuses on managing the customer support inbox, responding to emails, maintaining accurate records, and assisti

Barchester Healthcare is seeking an experienced Administrator to support the General Manager and help run the home efficiently.

Prestige Recruitment Specialists is seeking a Commercial Administrator to join the local site team on a full‑time basis.

Bionic in London is seeking a proactive Sales Administrator to join our Sales Operations team.

Lidl is seeking an Administrator in Regional Facilities Management to provide operational support for maintenance services across the region's stores.

Capital City College Group in London is seeking a dedicated HR Administrator on a full-time fixed-term contract ending 31 October 2027. You will provide high-quality admin support to HR Officers, Managers and staff, helping ensure smooth day-to-day operations within a collaborative team.

Anne Corder Recruitment Ltd in Peterborough is seeking an organised administrator to support the sales team and manage customer orders, partner enquiries and sales processes. The role is office-based with hours 9:00am–5:30pm, offering a varied remit across sales, onboarding and business operations

We are recruiting an Administrator in Warrington on a fixed-term contract until March 2027.

ROSE & YOUNG RECRUITMENT LTD is seeking a dedicated HR Co-ordinator in Coventry to support payroll, recruitment, employee relations and training.The role involves updating HR records, processing payroll data, and delivering accurate HR reporting for decision-making.You will handle end-to-end HR admi