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  • Bakery Assistant - Front of House
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    Bakery Assistant - Front of House
    11 hours ago
    £26000–£29000 yearly
    Full-time
    London

    Em Cakes | Independent cake bakery in West Hampstead, London Salary: £26,000–£29,000 per year, depending on experience Schedule: Full-time, Tuesday to Saturday, with Sundays and Mondays off Location: 332 West End Lane, London NW6 1LN — in person About the Role We’re looking for an experienced, organised and reliable front of house Bakery Assistant | Coordinator to take responsibility for the day-to-day running of our cake collection store. This role requires someone who can confidently organise their workload and work independently. You’ll prepare and pack cake orders, coordinate customer collections and courier pickups, handle phone and email enquiries, and keep the store clean, presentable and well stocked. Most of our orders are placed online, so the store mainly serves as a customer collection point and courier dispatch location. Accurate order handling, careful packaging and warm, professional customer service are essential. Your Responsibilities • Prepare and pack orders carefully, checking cake details, messages, packaging and collection or delivery information before handover., • Coordinate customer collections and courier pickups, ensuring orders are ready on time and handed to the correct person., • Handle phone, email and online enquiries, providing clear, accurate information about products, orders and collections., • Welcome and assist customers in store, supporting purchases and offering helpful product recommendations., • Process orders and confirmations, keeping information accurate and communicating relevant updates to the kitchen team., • Organise your daily workload, prioritising enquiries, packing and scheduled collections, and raising issues promptly., • Maintain the store, keeping displays, packing areas and customer-facing spaces clean, tidy and well presented., • Monitor packaging and store supplies, reporting low stock levels and following opening and closing procedures. About You You have at least two years’ experience in a customer-facing role and are comfortable taking responsibility for your work without constant supervision. You’ll need to be: • Highly organised, with strong attention to detail., • Confident and professional when speaking with customers in person and by phone., • Reliable and proactive, noticing what needs doing and following tasks through., • Calm when managing several tasks or busy collection periods., • Comfortable using online order systems and learning new processes., • A supportive team member who communicates clearly with colleagues., • Willing to take care of practical tasks, including packing, cleaning and replenishing supplies. This is an active, hands-on role. You’ll spend much of the day on your feet, moving around the store, packing orders and carrying cake boxes and packaging materials with care. Essential Requirements • At least two years’ experience in retail, hospitality, customer service or another customer-facing role., • Experience organising your own workload and working independently., • Excellent spoken and written English., • Availability to work full-time, Tuesday to Saturday., • Ability to commute reliably to West Hampstead, London., • Ability to carry out the practical duties described above., • Right to work in the UK. We are unable to provide visa sponsorship. Desirable Experience • Handling customer orders, bookings, collections or deliveries., • Working in a bakery, food business, retail store or small independent business., • Checking and packing orders accurately., • Food Safety or Health & Safety training. Previous cake industry experience is welcome but not essential. Training will be provided on our products, systems and handling procedures. What We Offer • £26,000–£29,000 per year, depending on experience., • A fixed Tuesday–Saturday schedule, with Sundays and Mondays off., • Company pension scheme., • 25 days’ paid annual leave plus bank holidays., • Paid training and development opportunities., • Staff discounts on cakes and bakery products., • A friendly, supportive team., • The opportunity to develop your skills and take on further responsibility as the business grows. About Em Cakes Em Cakes is an independent bakery in West Hampstead, creating luxury handmade cakes for weddings, birthdays, corporate events and celebrations across London. We take pride in the quality of our cakes and the care behind every order. As part of our small team, your work will make a direct difference to how smoothly the store runs and the experience our customers receive. How to Apply (via EMAIL) Please apply with your CV and a brief answer to the following questions: 1. Do you have at least two years’ experience in a customer-facing role? Please briefly describe your relevant experience., 2. Tell us about a role where you independently organised daily tasks, handled orders or took responsibility for running a shop or service area., 3. Can you work full-time, Tuesday to Saturday, and reliably commute to West Hampstead, London NW6 1LN? A separate cover letter is optional.

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  • Pest Control Technician
    Pest Control Technician
    11 hours ago
    £27040–£45000 yearly
    Full-time
    North Finchley, Barnet

    Are you ready to take on an exciting new opportunity in the pest control industry? Archers Pest Control, located in London, is seeking a detail-oriented and highly motivated individual with a passion for pest control and excellent customer service.As a Field Pest Control Technician, you will play a key role in helping our clients maintain safe, pest-free environments around all boroughs of London. Your daily tasks will include: 1. Inspecting customer premises and reporting on levels of pest infestation., 2. Organising and executing a programme of treatments using industry-leading pesticides to control pests effectively., 3. Drafting comprehensive reports on all inspections, including details of treatments., 4. Actively seeking new opportunities to expand your portfolio and upsell additional services, earning you an uncapped commission on sales!, 5. Attending relevant training programs to develop and enhance your knowledge and skills in the pest control industry., 6. Completing all necessary training to ensure success and professional growth within the company., 7. What we offer our Field Pest Control Technicians:, 8. A competitive salary that reflects your skills and experience. Salary per annum £27,040-£45,000, 9. Uncapped commission on sales, allowing you to exponentially increase your earnings., 10. A company van for use in both professional and personal settings, covering commuting and social events., 11. Access to our cutting-edge company software, ensuring smooth and efficient communication and task management., 12. Optimised full-time schedule around your living area. 5 days a week - Monday to Saturday working week., 13. Having No Pest Control Experience? No problem! :), 14. Introducing Our Comprehensive Pest Control Technician Training Program at the Archers Pest Control Academy, 15. We are committed to providing top-notch training for aspiring pest control technicians. With our comprehensive, hands-on curriculum, you will gain the skills and knowledge necessary to tackle any pest problem and protect our clients' homes and businesses effectively., 16. Our program is designed to equip trainees with the necessary tools and techniques to effectively combat a wide range of pests, from common insects to rodents and other wildlife nuisances. Our experienced instructors provide engaging lessons to ensure that every trainee graduates with a solid foundation in pest control, including: • Pest Identification and Biology: Learn how to identify various pests, understand their life cycles, and recognize signs of infestations to effectively target and eliminate them., • Inspection Techniques: Acquire the ability to thoroughly inspect properties, identify potential pest entry points, and assess the extent of pest problems., • Treatment Methods: Master the use of chemical and non-chemical treatments, including baits, traps, and other Integrated Pest Management (IPM) strategies to resolve pest issues., • Safety and Compliance: Familiarize yourself with industry regulations, proper handling and storage of chemicals, and best practices to ensure the safety of both our technicians and clients., • Customer Service and Communication: Develop essential customer service skills to effectively communicate with clients and address their concerns, while building trust and promoting repeat business., • Job Requirements: 1. A valid UK full driving license: As a Field Pest Control Technician, you'll be required to travel to various locations throughout London, so it's essential that you possess a valid full driving license and have good driving skills., 2. Eagerness to learn new skills: Pest control is a constantly evolving industry, with new techniques and advancements being introduced regularly. To excel in this role, you must have a continuous improvement mindset and be eager to learn and adapt to new pest control methods and technologies., 3. Parking awareness in London: Efficiently navigating through the city and safely parking in congested areas will be a significant aspect of this role. Strong parking and spatial awareness skills are necessary to manoeuvre in tight spaces without causing damage to company vehicles or property., 4. No previous pest control experience required: While experience in pest control is beneficial, it isn't mandatory for this role. Our company is committed to training and developing skills on the job, providing all the necessary tools, knowledge, and resources for you to become a proficient Field Pest Control Technician., 5. Teamwork capabilities: In this position, you'll be working closely with colleagues to deliver top-notch pest control services to our clients. Strong communication and collaboration skills, along with a willingness to support your teammates, will be crucial for maintaining a positive work environment and effectively completing daily tasks., 6. By meeting these requirements, you'll be well-equipped for a successful career as a Field Pest Control Technician, continuously expanding your knowledge and skill set, and making a difference in the lives of London residents by maintaining pest-free environments., 7. Don't miss this fantastic opportunity to join our friendly, ambitious team at Archers Pest Control! Apply now and start your journey toward a rewarding career as a Field Pest Control Technician., 8. Job Types: Full-time, Permanent, 9. Pay: £27,040-£45,000 per year, 10. Benefits:, 11. Company car, 12. Company phone, 13. Free or subsidised travel / we will handle your commuting expenses., 14. On-site parking, 15. Schedule:, 16. Monday to Friday, 17. Weekend availability at 1.5x daily paid rate, 18. Supplemental pay types:, 19. Bonus scheme, 20. Commission pay, 21. Tips

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