Band 2 Donor Administration Assistant- Belfast
17 days ago
Belfast
Band 2 Donor Administration Assistant, Belfast based. £12.51 per hour Your new company A public sector organisation is recruiting for a Band 2 Donor Admin Assistant based in Belfast. Your new role As a Donor Administration Assistant, you will be part of the dedicated administration team responsible for managing donor information and supporting the wider operations that ensure a reliable supply of life-saving clinical resources.Working primarily from the organisation’s Belfast site, your duties will include: • Acting as the first point of contact for donors via telephone, email and in-clinic., • Creating, updating, and maintaining accurate electronic donor records., • Managing appointment bookings, sending reminders, and contacting donors to ensure donation sessions are fully scheduled., • Handling eligibility and general enquiries, offering excellent customer service at all times., • Reconciling donation documents and reporting discrepancies were required., • Coordinating with internal departments to resolve queries efficiently., • Supporting the selection and communication process for donors attending donation sessions., • Assisting with the production of written communications, updates to procedures, and testing new administrative processes., • Maintaining secure handling and storage of sensitive records in line with organisational policies., • 4 GCSEs at grades A–C, including English (or equivalent)., • Ability to work flexibly, including evenings, weekends and public holidays., • Confident using Microsoft Office packages (Word, Excel, Outlook)., • Experience working with the public and providing a high standard of customer service., • Strong teamwork skills., • Good attendance record.Desirable Criteria:, • Applicants with relevant administrative or healthcare-based experience may have an advantage. What you'll get in return • £12.51 per hour, • Belfast Based, • Fixed term – 3 months initially with the possibility of extension 4776291