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Document Specialist Manager (Remote) Leading global law firm is seeking a skilled Document Specialist Manager to lead and develop its team in London – you’ll oversee the creation and management of legal documents, support fee earners and business services, and ensure the highest standard of client-focused service, leveraging your expertise in IT applications and law firm processes. • Competitive salary, • Fully remote working, • Generous employee health, wellness & lifestyle benefits, • Applicants must be based in the UK (must be comfortable travelling to London if required), • Offices in Central London Document Specialist Manager Key Responsibilities: • Directly manage the Document Specialist team, ensuring tasks are allocated effectively and workload is balanced, • Monitor resource levels, utilisation, and unplanned absences; conduct return-to-work interviews as needed, • Lead the annual performance review process and handle employee relations issues in collaboration with HR, • Maintain daily visibility and accountability for delivering consistent, high-quality, client-focused support, • Collaborate with fee earners to anticipate deadlines, projects, and key timescales, planning resources accordingly, • Build strong relationships with Managers, Talent, Partners, and other key stakeholders, • Drive continuous improvement by identifying and implementing service enhancements Document Specialist Skills & Requirements: • Experienced Document Production Specialist within a law firm environment is essential, • Applicants must have workflow allocation or team lead / supervisor experience, • Self-motivated, disciplined, and solutions-oriented, • Comfortable multitasking in a fast-paced environment, • Strong IT skills across Microsoft Word, Outlook, PowerPoint, Excel, Digital Dictation, DocXtools, Visio, VNC, and Adobe Acrobat Professional