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Crawley Salary - £25,000 + (dependant on experience) Hybrid, 3 days at home Monday – Friday As an organisation without shareholders, our purpose is to make saving for the future simpler and fairer for everyone, rather than chasing profits or sales targets. This role is about doing the right thing for our customers, providing clear communication, understanding their needs, and explaining financial information in an accessible way. It requires sound judgement, strong attention to detail, and the ability to remain professional and composed in a busy environment. If this sounds like you and you have worked in customer service within financial services and are passionate about supporting customers, we want to hear from you! What you can expect from us: • Generous pension contributions with an employer contribution of up to 14%, • Learning & development opportunities and study support, • Volunteering days and charity payroll giving, • Social clubs and events, • Onsite gym, • Income protection, critical illness cover & death in service insurance, • Employee healthcare, • Parental and adoption leave, • Travel season ticket loans, • Ride-to-Work scheme What we’re looking for: • Experience dealing with customers in a Financial Services setting., • Great communication skills — you can complex ideas in a simple, clear way., • A real passion for helping customers, making sure they get the support and information they need., • Comfortable with numbers and have a good eye for detail., • Able to stay focused and keep going even when things get busy., • Self-motivated, organised, and happy working on your own when needed. What you'll be doing: Our Customer Service teams are the heart of People’s Partnership, making sure our customers get the support they need. You’ll help customers by understanding what they need and giving them clear, helpful answers throughout their time with us. You’ll also work closely with your team and others across Operations to meet customer needs and follow our service and compliance standards. How you’ll help: • Speak to customers by handling calls, emails, letters, texts and webchat, • Join daily team catch-ups, share updates, and help create a positive, supportive team vibe., • Handle a variety of customer questions and step in to help other teams when needed., • Help spot ways to make our customer service even better., • Keep learning and building your skills in pensions and customer service. About People’s Partnership: At the heart of our organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.

Description Automation Engineer x3 roles available 6 months contract Inside IR35 £450-550 Per Day 2 days a week in Crawley office to start ASAP About People’s Partnership At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What You'll Be Doing In collaboration with other business areas and stakeholders, the Automation Engineer will be responsible for delivering against the test strategy and devising test plans relating to the strategic change programme. They will focus on building and maintaining robust automated testing solutions. They will also need to support the programme through effective communication at all levels of the organisation including our partners. The role will involve testing across all software phases: system, regression, integration, performance, user acceptance testing and automation. • Assist the Test Manager and Test Leads in planning and delivering all test activities for the programme, • Develop and execute comprehensive automated tests to ensure the highest standards of software quality., • Responsible for producing test collateral and gaining sign off from the appropriate parties/individuals/business areas, • Responsible for test planning and leading execution of the test plan, • Review the project plan and ensure any risks and issues are communicated to the project, • Define and track quality assurance metrics including defects, defect counts, test result and test status What We’re Looking For • Extensive automation experience in C# using Playwright (or Selenium), • Experience in C# API testing, • NUnit, • Build robust, consistent, repeatable, fully automated tests to run in parallel with high frequency, • Delivery of automation into the CI/CD cycle, • Excellent communication, planning and organisation skills, • Strong interpersonal relationship-building skills with a Pro-active, ‘can-do’ behaviour and attitude, • Excellent understanding of SDLC Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.

Senior Solution Architect - 6 months contract- hybrid- inside IR35- up to £850 per day About People’s Partnership At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What You'll Be Doing Contribute to the performance of an effective and efficient IT function that supports the software needs of People’s Partnership companies and linked 3rd party organisations. Provide strategic focused IT direction, guidance and design principles that ensure close alignment between business and technology objectives. Operate within the function’s processes and standard operating procedures and actively, contribute to the achievement of the IT department’s overall objectives. • Shape the design\architecture of the organisation, based on strategic business and technology operating models, • Develop principles, strategies and frameworks, • Develop and maintain strategic technology roadmaps covering the relevant breadth of the role (e.g. applications, data or infrastructure), • Develop and maintain a strategic vision for the delivery of IT based business drivers, • Provide advice and consultancy on technology strategy to the IT Directorate, • Liaise with business architects and analysts to develop agreed design standards What We’re Looking For • Microsoft Certification or equivalent experience in digital technologies. Microsoft OS, .NET, C#, JavaScript, CSS, HTML, SQL Server., • Detailed knowledge, understanding and application of relevant IT tools primarily based primarily on Microsoft platforms, • Strategic insight, • Methodical and problem solver, • Experience in document management / customer communication systems, and document system migration will be highly desirable. Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.

We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. Previously worked in a dynamic IT Service Desk environment following ITIL best practice. Imagine a financial adventure where everyone's a w

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future‑saving experience a simple one for our members.We champion fairness and simplicity, not profit‑chasing.Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service a

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