CF Flex Cluster Assistant, Vendor Flex
9 days ago
Mountsorrel
Amazon is always looking for opportunities to empower our selling partners with the latest technology so we can improve choice and reduce costs for our customers. One way we do that is through our CF Flex network, which sets up Amazon Fulfillment processes in Vendors/3PLs’ warehouses, providing more capacity for storing and shipping items to customers as quickly as possible. The CF Flex team is looking for a Logistics Assistant physically assigned in the Rothley area, 23 km from FC BHX2 (town of Leicester). You will look after one or more strategic Vendors/3PLs, coordinating the operational processes and the workflow of Amazon customer orders, as well as monitoring several key performance indicators and maintaining constant communication with stakeholders. Responsibilities include: • Ensuring the successful and continuous running of Amazon’s Operations processes and participating in the coordination and further development of all processes in the CF Flex area within the framework of Amazon‑Vendor/3PL partnership., • Tracking vital operations processes within the warehouse, ensuring no defects. This includes, but is not limited to, Receive, Stow, Pick, Pack, Shipping & Transportation, Quality, Stock Integrity, and Transfers processes., • Direct contact with representatives of our Vendors/3PLs and with Amazon support functions across WHS, Retail, Transportation, IT, and Business Development., • Monitoring and progressing towards key performance indicators in line with CF Flex’s overarching goals., • Providing CF Flex network support, including warehouse coverage, launches, closures, relocations, and conversions, and running continuous improvement initiatives and new projects. As a Logistics Assistant, you will act as a local representative for Amazon, communicating with external (Vendors and 3PLs) and internal stakeholders (senior management and other departments) on a daily basis. You will help identify and execute process improvements and demonstrate commitment, reliability, health and safety best practice, and high quality in deliverables. Travel will be required, and you may be mobilised to other CF Flex locations to provide support. The role typically involves onsite presence supported by remote teamwork/management, so strong communication skills are essential. Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks “buy” to the moment their item is delivered – from desktop to doorstep. Across Europe we have more than 50 fulfilment centres, hundreds of delivery stations, thousands of machines, and tens of thousands of employees, all working together in harmony to deliver the right item at the right time. Our culture is built on teamwork, safety, and a strong work ethic; we pride ourselves on functioning like clockwork and delivering the quality service Amazon is known for worldwide. • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment., • Advanced proficiency in English in both written and verbal communication (C1 Common European Framework of Reference, CEFR)., • Relevant experience working with data analytics and using these metrics to identify problems., • Experience of stakeholder management including building and maintaining professional relationships and communications., • Experience in an operational environment such as logistics, retail, hospitality, or customer service., • A valid driver’s license. Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice at https://www.amazon.jobs/en/privacy_page to learn how we collect, use and transfer the personal data of our candidates. #J-18808-Ljbffr