
Job Title: Customer Service & E-Commerce Administrator Companies: EaterySupply & OnlineMeatShop Location: E12, London Hours: Monday – Friday, 9:00 AM – 5:00 PM Start: Urgent / ASAP About Us EaterySupply and OnlineMeatShop are growing food and meat supply businesses serving restaurants, takeaways, caterers and retail customers. We are looking for a confident, organised and friendly office-based person to handle customer service, online orders and basic admin. Key Responsibilities Customer Service & Communication • Be the first point of contact for customers and businesses (phone, email, WhatsApp, online chat)., • Handle enquiries about orders, deliveries, products, invoices and accounts., • Resolve issues professionally and keep customers updated. E-Commerce & Shopify • Manage Shopify product listings:, • Upload and update product images, descriptions and prices., • Keep stock and availability up to date., • Check online orders and ensure they are passed correctly to the warehouse/operations team. Admin & QuickBooks • Enter and update customer and order details in QuickBooks (training can be provided)., • Assist with invoices, payments and basic accounts admin., • Keep records, spreadsheets and files organised. General Office Support • Work closely with management and the operations team., • Support marketing activities (e.g. basic website updates, promotions, offers) where needed., • Help improve systems and customer experience over time., • Requirements, • Good customer service and communication skills – clear, polite and professional., • Confident using a computer and online systems., • Experience with Shopify and/or other e-commerce platforms – preferred., • Experience with QuickBooks or similar accounting software – an advantage (training can be provided)., • Strong organisation skills and attention to detail., • Positive attitude, willing to learn and able to work independently., • Reliable and punctual – Monday to Friday, 9am–5pm., • What We Offer, • Competitive salary (based on experience)., • Stable Monday–Friday, daytime role., • Opportunity to grow with two expanding online brands., • Friendly, supportive team environment.

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