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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We are recruiting on behalf of our client for an experienced Private Client Solicitor seeking a fresh challenge and the chance to progress their career. You will manage your own varied caseload, including drafting Wills, Probate and Estate Administration, Lasting Powers of Attorney, Court of Protection matters, and other private client work. You’ll collaborate with supportive senior colleagues while enjoying autonomy and the opportunity to build strong, long-lasting client relationships. Key responsibilities: • Manage a broad caseload of Private Client matters., • Build and maintain strong, long-term client relationships through excellent communication and service., • Generate fee income and maintain effective control of time recording, work in progress, billing, and cash collection in line with agreed targets., • Collaborate with the Head of Department and senior management to support the team’s long-term development and growth., • Provide guidance and support to junior team members when needed., • Offer informed and compassionate guidance to clients navigating complex and often sensitive legal matters., • Engaging in business development activities, including building your network, developing new client relationships, and attending BD events. About you: • A Private Client Solicitor with a minimum of 7 years’ PQE., • Exceptional client care and communication skills., • Strong technical expertise across Wills, Probate, and Estate Planning., • Highly organised, detail-focused, and committed to delivering an outstanding client experience.

Paralegal – Private Client Department Full-Time Position We are seeking an enthusiastic and motivated Paralegal to join our Private Client Department. This is an excellent opportunity for an individual looking to develop a long-term career in private client law and work closely with experienced practitioners in a supportive and collaborative environment. The successful candidate will assist the Head of Department with the administration of trusts and provide support to a returning solicitor across all aspects of private client work. We are particularly interested in candidates who are keen to progress their career and ultimately qualify as a solicitor specialising in private client law. Key Responsibilities • Assisting with the administration and management of trusts., • Supporting fee earners in all areas of private client work, including:, • Wills, • Lasting Powers of Attorney, • Probate and estate administration, • Trusts and tax planning, • Court of Protection matters, • Drafting correspondence and legal documents., • Liaising with clients, beneficiaries, financial institutions, and third parties., • Preparing files and documentation for meetings and transactions., • Maintaining accurate records and case management systems., • Undertaking legal research as required., • Providing administrative support to the department to ensure the efficient progression of matters. Candidate Requirements • Previous experience in a legal support or paralegal role is desirable, ideally within a private client department., • A genuine interest in private client law and a desire to build a career in this area., • Strong organisational skills with excellent attention to detail., • Good communication and interpersonal skills., • Ability to manage a varied workload and prioritise effectively., • Professional and client-focused approach., • Proficiency in Microsoft Office and case management systems. Career Development This role would particularly suit a candidate seeking a long-term career within private client law. We are keen to recruit someone with aspirations to qualify as a solicitor and who is looking for the opportunity to gain valuable practical experience and develop their expertise within a well-established department. Salary and Benefits Salary will be competitive and commensurate with experience. Further details regarding benefits will be discussed at interview.

To help advance our vision of modern money movement, Marqeta is looking for a Senior Counsel, EU/UK Product & Regulatory who is enthusiastic about payments technology and its potential for positive impact in peoples’ lives. You will help drive high-profile cross-functional initiatives across the business involving a variety of complex legal and regulatory issues relating to managing risk for financial and payments products in the EU/UK and internationally. You will also provide legal advice and support for our international expansion efforts. This requires strong business acumen and the ability to both work independently and with large multi-stakeholder teams. We are looking for someone with sharp analytical and communication skills, who is diligent, organized, engaged, proactive, collaborative, and who has demonstrated excellent legal and business judgment and strategic thinking. You will report to the Assistant General Counsel overseeing international product and regulatory. We work_. This role can be performed remotely within the UK. We’d love for you to join us! The Impact You'll Have This Senior Counsel position will be a critical legal role located in the UK. You will have a broad range of responsibilities and work in close partnership with cross-functional and geographically diverse teams supporting the development and delivery of Marqeta’s payment products and services. As we advance our vision of modern money movement, we seek a subject matter expert, regulatory lawyer who’ll be deeply engaged to help us scale globally. Who You Are • Serve as the lead attorney for strategic, complex and cross-border arrangements with Marqeta’s customers and partners within UK/Europe, • Provide timely, concise and business-focused legal advice on payments law impacting Marqeta’s relationships in UK/Europe and other regions, • Partner with legal and business stakeholders to help automate, scale and continuously improve standard form agreements and legal processes, • Have deep and practical knowledge and expertise in international laws, rules and regulations related to prepaid and debit products in various jurisdictions, focusing on the UK and the EEA, • Provide legal advice on payment laws, financial services regulations, data privacy, consumer protection, and enforcement actions for existing products and new features in covered jurisdictions, • Assess legal risks, recommend mitigation strategies, and provide legal advice to cross-functional stakeholders (product, engineering, risk, go-to-market, etc.) in connection with maintaining the integrity of the financial platform, • Collaborate with and manage outside legal counsel, • Be a team player and self-starter with drive and initiative, • Have high integrity and great judgment while working across the organisation Key Skills and Competencies • 5-10 years’ experience practising either in-house or at a reputable law firm, with at least 3 years working in or advising companies in the payments, fintech or financial services space, • A proven high-calibre, solution-oriented and proactive attorney with experience in the payments space, including experience with prepaid, debit and credit card products in the UK and EEA, • Understanding of laws and regulations pertaining to financial services and technology (including Payment Services Directives; Anti-Money Laundering Directives; GDPR; Interchange Fee Regulations and EBA Guidelines), • A solid business focus with practical risk awareness and the ability to balance legal risk mitigation against key business objectives and risks, • Experience drafting and negotiating contracts for payments companies or financial institutions, • Familiarity with rules for card networks and other payment clearing systems, • Understanding of payments technology (e.g. APIs, tokenization, digital wallets, crypto), • A keen sense of ownership and the ability to independently drive complex projects to completion on tight timelines in a fast-moving, high-performing environment, • Sound judgment and the ability to work both autonomously and collaboratively, • Amenable and ready to support colleagues and projects across multiple time zones, • Excellent oral and written communication skills; ability to work on teams and independently; ability to drive accountability and influence outcomes, • The ability to challenge and be challenged both internally and with clients in a constructive and respectful way, • Advanced problem solving skills, i.e., the ability to quickly digest a problem, evaluate various options/solutions and empower yourself and others to deliver, • Team player with a positive attitude and commitment to excellence, • LLB degree and member in good standing of a the local bar (or equivalent in your jurisdiction) Hiring Manager • Sean Yang Recruiter For This Role • Louise Devlin Compensation and Benefits • Premium Private Medical and Dental coverage, • Generous time off program with additional “Floating Holiday days”, • Retirement savings program with company contribution, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Monthly stipend to support our remote work model, • Annual development stipend to support our people growth and development, • Family-forming benefits and up to 20 weeks of Parental Leave, • Wellbeing programs i.e. Modern Health, HealthKick and much more…

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