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  • Marketing Analyst
    Marketing Analyst
    6 days ago
    £34000–£38000 yearly
    Full-time
    Stockport

    Uptown Stores Ltd is looking for a motivated and commercially focused Marketing Analyst to join our team. The successful candidate will be responsible for researching market trends, analysing customer behaviour and evaluating marketing and sales performance to support the company's business growth and commercial objectives. The role requires a strong analytical approach to identify market opportunities, understand customer needs and provide practical recommendations to management for improving marketing activities, customer engagement and overall business performance. Key Responsibilities Conduct market research to identify customer trends, purchasing behaviour, market opportunities and changes in consumer demand. Collect, analyse and interpret marketing, sales and customer data to support business and marketing decisions. Research competitors, pricing, promotions and market developments to identify opportunities for business growth. Monitor and evaluate the performance of marketing campaigns and promotional activities. Analyse customer demographics, preferences and buying patterns to support targeted marketing strategies. Prepare regular marketing reports, performance summaries and commercial recommendations for management. Evaluate the effectiveness of existing marketing strategies and recommend improvements based on research findings and performance data. Identify opportunities to improve customer acquisition, engagement, retention and overall marketing performance. Support the development and implementation of marketing campaigns across online and offline channels. Analyse website, social media and digital marketing performance using appropriate analytical tools. Work closely with management to develop data-driven marketing plans aligned with the company's commercial objectives. Monitor emerging market and consumer trends and advise management on potential opportunities and risks. Skills & Experience Degree or equivalent qualification in Marketing, Business, Market Research, Data Analytics or a related field is desirable. Previous experience in marketing analysis, market research or a similar analytical role. Strong analytical, research and problem-solving skills. Ability to analyse data and convert findings into practical business recommendations. Good understanding of marketing principles, consumer behaviour and market research techniques. Experience with digital marketing and analytical/reporting tools would be advantageous. Excellent written and verbal communication skills. Strong organisational skills with the ability to work independently and as part of a team.

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  • General Manager
    General Manager
    1 month ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

    Immediate start!
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