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A place to drive change Location: Bradford or Peterborough, Hybrid with travel as required. Salary: £46,022 per annum Permanent, 35 hours per week, Monday – Friday 9am to 5pm. Our client is on a journey of transformation. They're finding new ways to achieve their purpose of providing families with affordable, sustainable and safe homes. They're innovating for their customers and to create a thriving workspace that supports everyone. They're a team of passionate, dedicated people, working to drive change for the better. They're building something special here and they want driven, creative people to join them. If you’re looking for a career where you can be part of change, share your ideas and help them transform, there’s never been a more exciting time to join them and shape their future. About the role Ready to turn data into decisions that shape the future? Our client is on an exciting journey to transform how they understand and serve their customers. They're looking for a Senior Data Analyst who thrives on curiosity, stakeholder engagement, and delivering tangible value – not just building dashboards, but driving real outcomes. You’ll play a critical role in shaping their customer strategy and operational excellence. Your insights will directly influence service improvements and customer satisfaction. This isn’t about reporting for reporting’s sake, it’s about moving the dial and enabling proactive decision-making. What you’ll do • Lead performance reporting that drives strategic decisions., • Develop predictive models to anticipate customer needs., • Enable and evolve our data platform and CRM capabilities., • Collaborate with internal stakeholders to ensure data-driven influence across the organisation., • Help build a data community – knowledge sharing, external speakers, and fresh ideas welcome. About you: • Proven experience in data analysis with a strong track record of creating performance reports and predictive models., • Strong experience with data visualisation and business intelligence tools (e.g., Power BI, Tableau, Qlik), • Demonstrated ability to build predictive models using statistical or machine learning techniques., • Experience working with large datasets, preferably in the housing, public sector, or not for profit sector., • Excellent analytical and problem-solving skills with a customer-centric mindset., • Strong communication skills with the ability to present complex findings to senior stakeholders and non-technical audiences., • Ability to work independently, manage multiple priorities, and deliver high-quality work to deadlines., • Degree or experience in Data Science, Statistics, Business Analytics, Mathematics, or a relevant experience., • Experience in predictive analytics, forecasting, or machine learning applications in a business context., • Knowledge of data protection regulations (GDPR) and best practices. A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. They're committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, they do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Senior Data Analyst, Data Analyst, Senior Analyst, Business Intelligence Analyst, BI Analyst, Insight Analyst, Predictive Analytics Analyst, Data Insights Analyst, Reporting Analyst, Performance Analyst, etc. REF-225 238