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As a charitable housing association, Thirteen exists to provide housing and support services across the North East of England, Yorkshire, and the Humber region. Thirteen Group currently manages 35,000 homes providing a safe place to live for more than 73,000 people across the region. Thirteen prides itself on not just providing a home but also offering help and support to its residents through its various services. This is an exciting opportunity to join Thirteen Group as our Chief Customer Officer. Reporting directly to the Chief Executive, this role is not only responsible for exceptional customer service delivery but also plays a vital part in shaping the strategic direction of the organisation. As a key member of the Executive Team, the Chief Customer Officer will help define and deliver the long-term vision, drive organisation-wide excellence, and ensure that Thirteen has meaningful social and neighbourhood impact. You’ll lead the development and execution of a forward-thinking customer strategy, ensuring that Thirteen remains trusted by customers, respected by stakeholders, and aligned with social purpose. Alongside responsibility for all customer-facing operations, including housing management, repairs, compliance, and neighbourhood services, you will also play a critical strategic leadership role across the business, shaping decisions at the highest level and contributing to the organisation's wider success. As an executive leader, the Chief Customer Officer will also act as a key representative with external stakeholders, including the Housing Ombudsman, the Regulator of Social Housing, local councillors, and Members of Parliament. Through this leadership, you will ensure that the organisation continues to deliver excellence while building strong, lasting relationships across communities and the wider sector. Responsibilities of the role include: • Shape and champion the organisation’s customer experience strategy within the broader strategic framework of Thirteen Group., • Lead a range of customer-facing functions, including customer experience, repairs, property compliance, housing management, and specialist housing services, ensuring they are inclusive, effective, and of high quality., • Work closely with the wider Executive Team to influence organisation-wide priorities, bringing a strategic customer perspective to business planning and long-term decision-making., • Drive community resilience and neighbourhood-based delivery models that foster thriving, inclusive places to live., • Collaborate on regeneration and place-based strategies with the Chief Investment and Property Officer, forging strong partnerships with local authorities and support agencies., • Serve as the executive lead for customer compliance, ensuring all services reflect tenant rights, evolving consumer standards, and regulatory expectations., • Use data, service intelligence, and customer insight to inform strategy, drive continuous improvement, and extend organisational impact., • Expand digital capabilities to enhance accessibility, efficiency, and customer satisfaction across services., • Act as a visible leader internally and externally, modelling our values and driving a high-performance, customer-centric culture. Thirteen Group is looking to appoint an executive leader who has the following attributes: • Passionate advocate for service excellence, ensuring customers remain central to decision-making., • Proven track record of delivering major change and organisational improvement in large, customer-focused organisations., • Visible, energetic leadership style that builds trust, inspires teams, and drives performance with resilience and adaptability., • Skilled in using data insights, CRM systems, and modern digital tools to enhance service delivery., • Strong financial and risk management capability, with experience in managing complex budgets and delivering efficiencies., • Effective performance management focus, driving measures that deliver value for money, efficiency, and great service outcomes., • Strong stakeholder engagement and influencing skills, with the ability to collaborate across boards, regulators, partners, contractors, local authorities, residents, and internal teams., • Deep understanding of balancing social and commercial priorities., • Resilient and adaptable, with the ability to navigate change and drive progress in fast-moving environments. If you are interested in hearing more about this opportunity, please get in touch with one of our consultants at Neemar Search. Tom Neely Director Eliot Jeffries Delivery Consultant 07985 791149 –

Join us as a Senior Gas Manager (known internally as a Gas Services Manager) at Thirteen Group! Role Overview: Thirteen Group is looking for a strategic and forward-thinking Senior Gas Services Manager to lead our Gas Services team and play a key role in shaping the future of our compliance services. This is a pivotal leadership role within our Compliance Management team, where you’ll be responsible and accountable for all legislative gas compliance works carried out in our customers’ homes. You’ll also be a key contributor to organisational change, helping to modernise and improve gas-related processes and systems across the business. You’ll be expected to work at least one day a week from our head office at Hudson Quay in Middlesbrough, with flexibility around business and team needs. Thirteen Benefits: • Salary - £62,964 per annum, • Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays., • Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer)., • Simply Health – save money on common health expenses and get access to health and wellbeing support services., • T’dar – our Discount and Reward platform giving you huge savings on everyday brands., • Opportunities to buy and sell annual leave Key Responsibilities: • Provide strategic leadership as the Principal Duty Holder, ensuring effective oversight of gas compliance works, driving excellence in safety, quality, and regulatory adherence., • Inspire and lead a dedicated team of 5 direct reports and over 60 colleagues, bringing a culture of innovation, accountability, and excellent service delivery in gas repairs and servicing., • Strategically guide the planning and delivery of mechanical works and gas servicing programmes, ensuring alignment with the Gas Safety (Installation and Use) Regulations 1998 and contributing to Thirteen’s broader strategic objectives., • Oversee contractor partnerships within Thirteen’s frameworks, ensuring high performance, value for money, and alignment with organisational goals while prioritising customer and staff safety., • Champion service transformation by identifying opportunities to modernise processes, enhance customer experience, and embed best practice., • Influence strategic decision-making by providing expert insights into gas compliance, risk management, and service optimisation. About you: • You bring proven expertise in shaping and delivering strategic, customer-focused services, with a skill for translating complex regulatory requirements into practical, impactful solutions., • Your in-depth knowledge of gas safety regulations and compliance management is second to none., • As a confident leader, you excel at inspiring high-performing teams, pushing for a compliance-driven culture, and developing talent to achieve exceptional results., • A degree or HNC in a property-related field or equivalent professional qualification is desirable, but your relevant experience is what truly sets you apart., • Your exceptional communication and stakeholder engagement skills enable you to influence diverse audiences, from contractors to board directors, while building trust with customers., • You’re great at managing health and safety at a senior level, with a strong track record in risk mitigation, developing safe working practices, and producing comprehensive risk assessments., • Ideally, you’ve played a key role in organisational change, driving service modernisation, enhancing performance, and contributing to strategic decision-making. Why Thirteen Group? We’re more than just a housing association – we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties. • Join a team that’s local at heart but welcomes talent from everywhere., • Be part of an organisation that values diversity and inclusivity., • Be a part of a company that offers tailored support services, going beyond just housing solutions. Interested? For more details, please refer to the attached documents. If you’d like to talk more about the role, please contact Tony Warbrook, Head of Compliance Services on 07971 154042 for an informal discussion. NO RECRUITMENT AGENCIES, please. Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community! As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time. If you’ve interviewed for this role within the last 6 months, we wouldn’t be able to reconsider your appli

NRL are proud to be supporting our client SeAH Wind on the recruitment of their Head of Projects to work in their new multi million pound constructed facory in Middlesbrough. SeAH Wind are manufacturing the largest XXXL monopiles globaly which will be used to support the global transition into cleaner renewable energy. This role will offer a competitive remuneration package along side a relocation package for anyone who may need to relocate to fulfil the role. The purpose of the role of Head of Projects, you will be responsible and accountable for providing strategic leadership, oversight, and high-level guidance on all aspects of contract performance throughout the whole project lifecycle both internally and externally key stakeholders. You will ensure alignment with business goals, project budgets, operational excellence, and timely project delivery while upholding the highest standards in technical, commercial, and scheduling performance. Your leadership will be pivotal in fostering collaboration across business functions and ensuring that all projects are delivered safely, to specification, and to budget. Job Duties • Oversee the overall performance of key projects, including scope, schedule, financial performance, risk management, quality assurance, and resource allocation, ensuring alignment with corporate objectives and industry best practices, • Lead, manage and develop the Projects team including Project Managers, Project Coordinators and Planners., • Lead and work collaboratively with cross-functional teams across Finance, Commercial, Production, QA, HSE, Logistics, and Senior Management to drive project excellence and timely delivery within budget, • Serve as the primary senior point of contact with the customer’s appointed representatives, including their engineers, and maintain strong, trusted relationships., • High-level internal and external reporting., • Risk identification, mitigation, and management across the three key project lifecycle (Contracting, Execution, and Post Delivery Management)., • Own and continuously develop key KPI’s across the full project management department, including client deliverables., • Take ownership of key financial payment milestones all projects., • Regularly engage in strategic meetings with key internal and external stakeholders (Clients, Senior Management, Production, Suppliers, and Sub-contractors), driving discussions focused on problem-solving, project milestones, and mitigation strategies., • Develop and implement strategic risk mitigation plans, proactively addressing challenges in collaboration with business leaders, ensuring project success., • Champion the development and continuous improvement of core Project Management systems and procedures to align with industry best practices, particularly in offshore wind and large-scale manufacturing projects., • Ensure the effective management of supplier and subcontractor performance, monitoring deliverables, contractual obligations, and ensuring projects remain on schedule and within budget. Experience/Education/Skills/ Certification / Qualifications What we need from you • Advanced certifications (Prince 2, Scrum, PMP, or equivalent) with a deep understanding of project management methodologies., • At least 10+ years of experience in a senior project management or leadership role, ideally within the offshore wind, heavy engineering, or manufacturing sectors., • Extensive experience in managing high-value, large-scale projects, including technical, commercial, and scheduling aspects., • Proven experience leading large, multidisciplinary teams across various business pillars, fostering a culture of collaboration, excellence, and accountability., • Demonstrated success in managing client relationships across a broad range of skills and departments, particularly in face-to-face, high-stakes environments, ensuring clear communication and value-driven outcomes., • Ability to mitigate and deliver positive outcomes for contract claims, • Expertise in project planning (P6), supplier relationships (particularly in steel plates, flanges, fabrication, and coating), and strong understanding of HSE and QA requirements within the industry., • Exceptional understanding of commercial contract management, with strong ethics, negotiation skills, and a focus on project profitability and long-term business success., • A clear understanding of success in delivering large-scale, high-value projects, with the ability to manage complex challenges and drive positive outcomes. The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.

Job Description Be Yourself Be a Champion for Your Team Be Leonardo As a Sous Chef, youll be the backbone of the team as youll be working with the Head Chef to inspire and motivate the team, ensuring that all guests have memorable experiences with us.Take a deep breath because youll be stepping in

Job Description Be Yourself Be a Champion for Your Team Be Leonardo As a Sous Chef, youll be the backbone of the team as youll be working with the Head Chef to inspire and motivate the team, ensuring that all guests have memorable experiences with us.

Essential: You can work both days and nights.As an advocate for our residents, you will plan daily activities, create tailored care plans, and ensure individualised needs and choices are met.You will champion dignity and safety, act as a role model to colleagues, and provide a sense of purpose to th

Job Description Be Yourself Be a Champion for Your Team Be Leonardo As a Sous Chef, youll be the backbone of the team as youll be working with the Head Chef to inspire and motivate the team, ensuring that all guests have memorable experiences with us.Take a deep breath because youll be stepping in

Job Description Be Yourself Be a Champion for Your Team Be Leonardo As a Sous Chef, youll be the backbone of the team as youll be working with the Head Chef to inspire and motivate the team, ensuring that all guests have memorable experiences with us.

As a T-shaped marketer, you will combine deep SEO expertise with a broad understanding of marketing, analytics, and digital growth. You will work closely with leadership, product, design, content, and development teams to ensure SEO is embedded across every function of the business. Champion SEO wit

Health and Wellbeing Champion CoordinatorLocation: CheshireSalary: Competitive Vacancy Type: Permanent, Full TimeClosing Date: 30 Oct 2025About The RolePlease be advised this role is located within Market Drayton, ShropshireWe are looking for a motivated and skilled Health and Wellbeing Coordina

An exciting opportunity to join our Board of Trustees at Suffolk FA as a Safeguarding Champion. Suffolk FA is the not-for-profit governing body of grassroots football in Suffolk, seeking to appoint a Board Trustee – Safeguarding Champion to join the Board and help ensure safeguarding is at the hea

Tech Champion - Digital Accessibility (ARTCF144). An exciting opportunity has arisen to join the Digital Culture Network as a Digital Accessibility Tech Champion. You will work closely as part of a dynamic and friendly national team of Tech Champions to provide support and expertise across the count

Research and Innovation Champion (KTP Associate).

An exciting opportunity to join the Digital Culture Network as a SEO/SEM Tech Champion. Work with the national team of Tech Champions to provide support and expertise across the country.

As a Support Worker at a Barchester independent mental health hospital, you'll use your intuition and empathy to help our patients get the most out of life.You'll work as part of a multidisciplinary team to support patients with complex and sometimes challenging behaviours.You can expect to make a b

Supply Catering Assistant, Various Housing with Care Locations.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority

We may conduct our interviews in person or using Microsoft Teams for video calling.All you need is a device with a camera and access to the internet.We will provide guidance and instructions on how to use this method if your interview is being held virtually.We are a disability confident leader and

The purpose of this post is to work effectively as a member of a team to support in the delivery of a high quality, safe and balanced education and care service, which meets the needs of each child and their families and is in accordance with relevant legislation and guidelines including the Roles a

We are looking for a confident .Due to the genuine occupational need, we are only able to accept female applicants for this role.Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI).The hospit

Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics serv

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics serv

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service provid

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service provid

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics serv

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Delivery Driver (Self Employed) Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics serv

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for