Client service associate jobs in RugbyCreate job alerts

Deaf Community Independence CIC (DCI) is a small non profit company supporting Deaf people lead active healthy lives, promoting independence, empowerment and reducing isolation. Location Warwickshire Hours 5 - 20 hours per week Flexible days to suit applicant and clients Possibility of hours increasing in the near future Hourly rate £12.25 - £13.50 Experience Experience in PA / Support work or similar with Deaf adults Have experience/interest of working with Deaf & DeafBlind BSL users Experience of supporting Deaf people’s independence Skills Have an understanding of barriers within the Deaf community and and be confident to challenge discrimination Can have a flexible attitude while supporting Deaf people within the community Be able to translate basic correspondence for clients, i.e utility letters etc. Be willing to accompany to health appointments, school meetings, Council appointments etc Have basic I.T knowledge To have awareness of risks associated with vulnerable adults To have an understanding of safeguarding procedures To have an awareness of professional boundaries To be able to work closely with, and handover client information to other staff and DCI Directors Would need to be a confident BSL user Personal attributes Can use initiative and can ‘think outside the box' Happy to undertake a DBS check To apply to ATW (if required) Be patient and understanding Have an open mind to complex situations Be a car owner and travel within the Warwickshire area Responsibilities To meet Deaf clients in a variety of settings; their home, in the community, at an appointment Support clients with accessing services; health appointments, independent living skills, booking health appointments, ensuring clients are safe, raise complaints Be able to meet clients on a prearranged date and time in an area of their choice Be able to support clients within their allocated hours Job Types: Part-time, Permanent Pay: £12.50-£13.50 per hour Expected hours: 5 – 20 per week Expected start date: 24/02/2025