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  • Guest experience manager
    Guest experience manager
    hace 7 días
    £14 por hora
    Jornada parcial
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal. They should leave having had an experience they want to talk about and return to again and again. We are seeking an experienced and passionate Guest Experience Manager to lead our Front of House operation and champion exceptional hospitality standards throughout the restaurant. This is a hands-on leadership role for someone who understands that guest experience goes beyond service and is about creating memorable moments, anticipating needs and building genuine relationships with guests. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required, • Weekend working is essential, • The successful candidate will be expected to work most weekends due to the nature of the business, • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance Essential Experience Applicants must have: • Previous experience within hospitality management, • Strong guest experience or customer experience background, • Experience leading and developing Front of House teams, • Experience dealing with guest complaints and service recovery, • Excellent communication and interpersonal skills, • A strong understanding of premium hospitality standards, • Confidence working in a fast paced restaurant environment Hospitality Experience Required We are looking for someone who truly understands hospitality. This means: • Greeting every guest warmly and creating a welcoming atmosphere, • Anticipating guest needs before they ask, • Understanding special occasions and making them memorable, • Building rapport with returning guests, • Creating a seamless dining journey from arrival to departure, • Leading by example and inspiring the team to deliver exceptional service every day Key Responsibilities Guest Experience • Lead the guest journey and ensure every guest receives outstanding service, • Handle guest concerns professionally and effectively, • Monitor guest feedback, reviews and implement improvements, • Create memorable experiences that encourage repeat visits, • Drive service standards across the restaurant Team Leadership • Lead, coach and motivate the Front of House team, • Conduct training and regular performance conversations, • Manage staff attendance, punctuality and standards, • Ensure company policies and procedures are followed, • Foster a positive and professional team culture Operational Responsibilities • Oversee daily Front of House operations, • Manage reservations and table management systems, • Work closely with kitchen and bar teams to ensure smooth service, • Ensure restaurant presentation standards are maintained at all times, • Support rota planning and labour management where required What Success Looks Like Success in this role means: • Guests consistently receive exceptional service, • Positive online reviews and guest feedback increase, • Strong staff morale and low turnover, • Smooth and efficient service periods, • High standards are maintained every day, • Guests leave saying, "That was an experience, not just a meal." Why Join Us Hot N Juicy Shrimp LDN is entering an exciting new chapter, focusing on elevated, adult-centred dining experiences, memorable hospitality and continued growth. This is an opportunity to help shape the future of our guest experience and become a key part of our leadership team. If you are passionate about hospitality and believe every guest deserves an unforgettable experience, we would love to hear from you.

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  • Domicilliary Carer
    Domicilliary Carer
    hace 12 días
    £12.72–£19.2 por hora
    Jornada parcial
    London

    Domiciliary Carer Location: West Sussex (community-based, visiting clients in their own homes) Contract Type: Zero Hours Contract initially – moving to part time/full time when client base grows Hours: Flexible, including mornings, evenings, and weekends as required Driving: Full UK driving licence required About the Role We are looking for a compassionate and reliable Domiciliary Carer to join our team in West Sussex. You will be visiting clients in their own homes, providing person-centred care and support that enables them to live independently and with dignity. As a key part of their daily life, you’ll make a genuine difference to the wellbeing of the people you support. This is a zero hours contract, offering flexibility to suit your availability, with work available across the West Sussex area. Key Responsibilities Assisting clients with personal care, including washing, dressing, and grooming Supporting with medication prompting and administration as required Preparing meals and supporting clients with nutrition and hydration Providing companionship and emotional support Assisting with mobility and safe moving and handling Light household tasks such as cleaning, laundry, and shopping Accompanying clients to appointments or social activities where needed Maintaining accurate care records and reporting any changes in a client’s condition to the care coordinator Working in accordance with individual care plans and company policies Requirements A full UK driving licence and access to your own vehicle (essential — you will be travelling between client homes across West Sussex) A genuine passion for supporting others and making a difference Good communication skills, both written and verbal Ability to work independently and manage your own time effectively Reliability, empathy, and a professional attitude Willingness to undergo an enhanced DBS check Right to work in the UK Previous experience in a care or support role Desirable (but not essential) NVQ/QCF Level 2 or above in Health & Social Care What We Offer Flexible working hours to fit around your lifestyle Competitive hourly pay, with additional rates for weekends and bank holidays Paid mileage allowance Full induction and ongoing training, including manual handling and medication Support towards care qualifications A supportive and friendly team environment Regular supervision and wellbeing check-ins We are an equal opportunities employer and are committed to safeguarding the welfare of vulnerable adults. All appointments are subject to an enhanced DBS check and satisfactory references. Work authorisation: United Kingdom (required) Work Location: On the road

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  • English Teacher
    English Teacher
    hace 22 días
    £15–£25 por hora
    Jornada completa
    Wallington

    ENGLISH TEACHER (KS2 – GCSE & 11+) Location: Wallington Academy, Wallington, Surrey Job Type: Part-Time / Full-Time Working Hours: Monday to Friday, 12:30 PM – 8:30 PM Saturday, 10:00 AM – 3:30 PM About Us Wallington Academy is a growing and ambitious tuition centre providing high-quality education for students from Year 1 to GCSE. We specialise in 11+ preparation, SATs, KS3, and GCSE programmes, helping students achieve academic excellence and gain entry into top grammar and independent schools. The Role We are seeking an enthusiastic and experienced English Teacher to join our team. The successful candidate will be responsible for teaching students across a range of ages and abilities, from primary school through to GCSE level. The ideal candidate will have a passion for education, excellent subject knowledge, and the ability to inspire students to achieve their full potential. Key Responsibilities • Teach English Language and Literature from KS2 to GCSE., • Deliver engaging lessons in:, • Reading and Comprehension, • Creative Writing, • Grammar and Vocabulary, • Essay Writing, • GCSE English Language, • GCSE English Literature, • 11+ English Preparation, • Assess student progress and provide constructive feedback., • Mark classwork, homework, and assessments., • Prepare lesson materials and resources., • Support students in achieving academic targets and examination success., • Maintain accurate records of attendance and student progress., • Communicate effectively with parents and academy staff. Essential Requirements • Degree in English or a related subject., • Experience teaching English from KS2 to GCSE., • Strong understanding of the UK National Curriculum., • Excellent communication and classroom management skills., • Ability to teach students of varying abilities., • Enhanced DBS certificate (or willingness to obtain one)., • Right to work in the UK. Desirable Qualifications • Qualified Teacher Status (QTS)., • Experience preparing students for 11+ examinations., • Experience teaching GCSE English Language and Literature., • Previous tuition centre or independent school experience. What We Offer • Competitive hourly rate based on experience and qualifications., • Friendly and supportive working environment., • Small class sizes., • Opportunity for career progression., • Ongoing professional development., • The chance to make a real impact on students’ academic success. How to Apply Please send your CV and a brief covering letter outlining your teaching experience and suitability for the role. We look forward to welcoming a passionate and dedicated English Teacher to the Wallington Academy team.

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  • Home Care Assistant
    Home Care Assistant
    hace 2 meses
    £13.51 por hora
    Jornada parcial
    New Malden

    Company Description Staywell is an independent, award-winning charity based in south-west London and Surrey, with a mission to support older individuals and their carers. With over 80 years of experience, Staywell provides evidence-based services to help people maintain independence and well-being within their own homes. Our head office is part of Raleigh House, our flagship day centre for older people in New Malden. Role Description Join our dedicated team and make a real difference in your community! Are you passionate about supporting older people to live independently in their own homes? Look no further! Our team of dedicated staff is committed to making a positive impact in the lives of older people. As a member of our team, you will not only assist with everyday domestic tasks like housework, shopping, meal preparation, and laundry, but also provide friendly social visits and accompany clients on outings and appointments. By joining us, you'll have the opportunity to create meaningful connections and enrich the lives of older individuals. Together, let's make a lasting impact in our local community! 'I have been part of the Staywell team for just over two and a half years and I am not exaggerating when I say that this has been the best job I have ever had. We have gone from strength to strength to deliver a service which enables our clients to feel supported through decision making and choices which empowers their lives and gives them a greater sense of wellbeing. I have felt supported by everyone from the very first day I started.' — Sally, Help@Home Team A Disclosure of Criminal Records (DBS) check will be required for this role. Salary & Benefits Hourly pay starts from £13.51 (inclusive of Outer London Weighting). Benefits include: flexible working, competitive hourly rate, essential car user allowance + mileage, paid holiday leave, pension, group life assurance and employee assistance schemes.

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