Community responder jobs in United Kingdom

Hotel Maintenance Operative – London Pay: £14–£15 per hour Job Type: Full-time Location: London We are looking for a reliable and experienced Maintenance Operative to join our hotel team in London. Key Responsibilities: • Carry out general maintenance and repairs throughout the hotel, • Handle basic plumbing, electrical, painting and decorating tasks, • Repair and maintain furniture, fixtures and equipment, • Respond to maintenance issues and complete repairs promptly, • Carry out regular checks to identify maintenance requirements, • Ensure all work is completed safely and to a good standard, • Support the hotel team with general maintenance duties when required Requirements: • Previous maintenance experience, preferably within a hotel or similar environment, • Good knowledge of general building maintenance, • Practical skills in plumbing, electrical work, painting/decorating and general repairs, • Good problem-solving skills, • Reliable, punctual and hardworking, • Able to work independently and as part of a team, • Good communication skills Experience in hotel maintenance is preferred.

We are looking for a Waiter / Waitress to join the team as part of Cipriani Family Full Time Waiter / Waitress (48 hours a week) Job Overview: We are looking for a dedicated and enthusiastic Commis Waiter to join our team. The Commis Waiter will support the front-of-house team by ensuring that tables are set, food is delivered promptly, and guests have a seamless dining experience. This role is ideal for someone who is passionate about hospitality and eager to learn the ropes in a fast-paced restaurant environment. Key Responsibilities: Assist in setting up and clearing tables, ensuring that all settings are clean and tidy. Support the waiting staff by delivering food and beverages to guests in a timely and professional manner. Refill water glasses and provide bread or other accompaniments as needed. Ensure that all service areas are kept clean, organized, and stocked with necessary supplies. Assist with the polishing of cutlery, glassware, and crockery. Respond to guest requests and communicate them effectively to the waiting staff or kitchen team. Assist in maintaining cleanliness and orderliness in the dining area throughout service. Provide general support to the front-of-house team as required, ensuring the smooth operation of service. Adhere to all health, safety, and hygiene standards, ensuring a safe environment for both guests and staff. Qualifications: Previous experience in a restaurant or hospitality role is preferred but not required. Strong communication and interpersonal skills. Ability to work effectively as part of a team in a fast-paced environment. High attention to detail and a commitment to providing excellent customer service. Physically fit and able to carry out tasks that require standing for long periods and lifting items as needed. A positive attitude, willingness to learn, and adaptability to new tasks. Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Competitive hourly wage. Opportunities for career development and progression within the company. A supportive and friendly working environment. Apply today and join us as a Waiter / Waitress. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Property Manager (Check-In / Front of House) The London Tenant – London (Canary Wharf E14) Full-Time | Office Based We are looking for an organised, personable and proactive Property Manager (Check-In / Front of House) to join our growing property management company in London. The primary focus of the role will be overseeing the tenant onboarding and check-in process, taking over once a reservation has been secured by our Sales Team and ensuring everything runs smoothly through to move-in. Alongside this, you will assist with the day-to-day management and administration of our residential property portfolio. This is an important front-of-house role, so previous experience in property management, lettings, hospitality or a customer-facing environment is important. Key ResponsibilitiesCheck-Ins & Tenant Onboarding • Manage confirmed reservations through to successful move-in., • Conduct Zoom onboarding meetings with new tenants., • Oversee tenancy agreements and documentation., • Collect and follow up outstanding move-in payments., • Coordinate tenant check-ins and check-outs., • Organise keys, fobs and property access., • Coordinate cleaner schedules around check-ins and check-outs., • Ensure properties are ready for incoming tenants. Property Management • Respond to tenant emails regarding contracts and tenancy matters., • Process notices, renewals, extensions and tenancy changes., • Maintain accurate tenant and property records., • Liaise with Sales, Maintenance and the wider team., • Assist with general property management and administrative tasks. About You • Previous property management, lettings, hospitality or front-of-house experience., • Friendly, confident and professional., • Highly organised with excellent attention to detail., • Strong written and verbal communication., • Proactive and comfortable working independently., • Confident conducting Zoom calls and following up payments., • Able to manage multiple priorities and deadlines. Salary & Benefits • Accommodation in Canary Wharf included as part of the remuneration package., • Weekly wage in addition to the accommodation provided., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a substantial portfolio of residential properties across London. Work Location: In person – London, E14 | Canary Wharf

Supervisor – Detroit City Burger | Excel London, E16 Legacy Koncepts is looking for a hands-on Supervisor to join Detroit City Burger, our American-style burger outlet at Excel London. We operate several food outlets across the exhibition centre, including Chozen, Wrapid, Orzo’s Deli and Italian Kitchen. This role will be primarily based at Detroit City Burger, although you may occasionally support another outlet. Excel’s event schedule makes every week different. We need someone who can lead a team through busy services, stay organised when demand changes quickly, and take real ownership of the outlet’s food safety, cleanliness and presentation. Pay, hours and benefits • £15 per hour, with a pay review after six months., • A minimum of 100 hours in each four-week period (an average of 25 hours per week), with additional hours available during busy events., • Shifts follow the event schedule. Weekend work is an expected part of the role, particularly when major events are taking place. We aim to offer occasional weekends off where the schedule allows., • After successfully completing a three-month probation period, you may be eligible for a discretionary performance bonuses of up to £1.50 per hour., • Staff meal on working days, 50% staff discount at other times, training opportunities and a workplace pension. The role You’ll be responsible for the day-to-day running of the outlet during your shifts. You’ll direct and support the team, keep service moving, respond to customers and make sure food is prepared and served to our standards. Food safety and cleaning are a major part of this role. We’re looking for a Supervisor who notices problems early and acts on them—not someone who waits for a manager to point them out. You’ll check that food is stored and labelled correctly, required records are completed accurately, and staff clean as they go. You’ll set clear expectations, follow up when standards slip, and make sure the outlet is properly cleaned and ready for the next trading day. Your responsibilities will include: • Leading, training and motivating food service and kitchen staff., • Organising tasks and adjusting preparation and stock levels to meet demand while controlling waste., • Checking food quality, presentation and speed of service., • Proactively overseeing food safety, date labelling, cleaning and health and safety practices., • Giving staff clear direction and addressing missed standards promptly and constructively., • Resolving customer queries and complaints professionally., • Operating the till, processing payments and completing basic shift administration. What we’re looking for • Experience supervising a team in a busy quick-service restaurant or similar food operation. Burger restaurant experience is an advantage., • Strong food safety awareness and the confidence to uphold standards consistently. A Level 2 Food Safety certificate, or equivalent, is required., • A practical, hands-on approach: you’re willing to work alongside the team while remaining accountable for the whole shift., • The ability to stay calm, prioritise and give clear direction during busy periods., • Good communication, customer service and basic numerical skills., • Flexibility to work around Excel’s event schedule, including busy weekends. The position is available immediately. If you take pride in leading a team and keeping standards high, we’d like to hear from you.

Waiter / Waitress Join Hotel California – Where Hospitality Comes Alive Hotel California is seeking passionate and dedicated Waiters and Waitresses to join our dynamic team in London. We are building a community of hospitality professionals who genuinely love what they do. If you thrive in a warm, welcoming environment where every guest interaction matters and every team member is valued, this is the role for you. About the Role As a Waiter or Waitress at Hotel California, you will be the face of our establishment, delivering exceptional service that reflects our commitment to excellence and warmth. You will work in our vibrant dining areas, ensuring every guest experiences the hospitality that has made Hotel California a cherished destination in London's hospitality landscape. Key Responsibilities Greet guests with genuine warmth and seat them promptly at their tables Present menus and provide knowledgeable recommendations about our dining offerings Take accurate food and beverage orders, ensuring all special requests and dietary requirements are carefully noted Deliver food and beverages to tables with meticulous attention to presentation and timing Maintain impeccable table settings and cleanliness throughout service Monitor guest satisfaction and respond promptly to any requests or concerns Process payments accurately and professionally, handling cash and card transactions with care Collaborate seamlessly with kitchen and bar staff to ensure smooth service delivery Uphold Hotel California's high standards of appearance, professionalism, and conduct Assist with restaurant setup and breakdown as required Support team members to create a cohesive and collaborative work environment What We're Looking For A genuine passion for hospitality and creating memorable experiences for guests Excellent communication and interpersonal skills with a natural ability to connect with people Strong attention to detail and a commitment to maintaining our high service standards Physical stamina and the ability to stand for extended periods while remaining energetic and engaged Reliability and professionalism – punctuality and consistency are essential A positive attitude and willingness to go the extra mile for our guests Ability to work effectively in a fast-paced environment and manage multiple tables with composure Previous hospitality experience is valued but not essential – we invest in training dedicated individuals who share our vision Why Join Hotel California? At Hotel California, you're more than an employee – you're part of a family that celebrates the art of hospitality. We believe in creating an environment where: Your contributions are recognized and genuinely appreciated Professional growth and development are actively supported Teamwork and mutual respect form the foundation of our culture Every shift is an opportunity to create something meaningful and memorable You work alongside colleagues who genuinely care about delivering excellence Your wellbeing and career progression matter to us Location London, UK Join us in a role that combines the rich traditions of London hospitality with the warm, personal touch that defines Hotel California. Whether you're beginning your hospitality career or bringing years of experience, we welcome those who share our passion for making every guest feel welcome and every team member feel valued.

We are looking for a reliable and organized team member to take ownership of the daily order cycle, from the moment a customer places an order to the moment it leaves the building. This is a hands-on, varied role in a fast-paced environment where no two days are exactly the same. What you’ll be doing: • Processing and printing customer orders across multiple sales channels, • Arranging shipments with carriers and ensuring every order has a tracking number, • Responding to customer messages and queries through marketplace platforms and email, • Monitoring daily tasks, dispatch targets, and delivery timescales, • Working closely with the team to keep operations running smoothly, • Helping with general office and ad hoc tasks as required What we offer: • Full training on all our systems; e-commerce experience is not required, • Consistent, guaranteed weekly hours with no zero-hours uncertainty, • The opportunity to learn about marketplace selling, inventory management, and online retail operations, • Employee discount and a casual dress code What we’re looking for: Previous experience in retail, hospitality, cleaning, warehousing, or another customer-facing role is useful, but full training will be provided. We’re looking for someone who is reliable, organised, punctual, willing to take responsibility, able to work well under pressure, and genuinely motivated to learn. You should be comfortable using a computer and communicating with customers in writing and by phone. Basic spreadsheet skills are helpful, and you should be confident handling email and learning new software. Working hours: • Sunday: 8:30am–6:00pm, • Monday: 8:30am–6:00pm, • Tuesday to Friday: 8:30am–5:30pm, • Saturday: Closed, • Overtime available We may consider applicants who may need a Visa Sponsorship

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Assistant Reception Manager to join our team at 5 Hertford Street. Why work with us as an Assistant Reception Manager? • Salary of up to £50,000 per annum, • 33 days' holiday, including bank holidays, • Private medical and dental insurance with BUPA, • Discounted gym membership and wellbeing benefits, • Employee Assistance Programme and retail discounts, • Cycle to Work scheme and eyecare vouchers, • £1,000 Recommend a Friend bonus, • Complimentary meals on duty, • And much more Working Hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday- Saturday, • The role requires flexibility to work any 9 hour shift across the operating hours of 7am-3am., • The club is closed on Sundays, Bank Holidays and throughout Christmas each year. What you will do: • Support the Reception Manager in the day-to-day operation of the reception department., • Lead, motivate, and supervise the reception team to maintain exceptional service standards, • Welcome members and their guests in a warm, friendly, and professional manner., • Deliver courteous, efficient, and attentive service at all times, ensuring the highest standards of member experience., • Answer telephone calls, manage bookings, and respond to general enquiries promptly and professionally. What are we looking for? • Significant experience in a similar position is essential within a luxury boutique hotel, restaurant or private members club, • Strong leadership skills with the ability to motivate and support a front-of-house team, • Excellent communication and interpersonal skills with a guest-focused approach, • Ability to demonstrate and instil exceptional customer service standards If you feel that you have the experience and skills to join us as an Assistant Reception Manager at 5 Hertford Street, then apply by forwarding your up-to-date CV together with a covering letter to the link below.

Night Receptionist Location: Euston Square, London We’re looking for a friendly, professional and reliable Night Receptionist to join our team and take responsibility for the smooth running of the reception and guest experience throughout the night. You’ll be the first point of contact for our overnight guests, providing a warm welcome, handling check-ins and check-outs, managing reservations and payments, and responding to any guest requests or issues. You’ll also support the wider operation by completing night audits, cashing up, maintaining accurate records and responding appropriately to emergencies. About You We’re looking for someone who: • Has excellent communication and customer service skills, • Is organised, proactive and confident working independently, • Can remain calm and professional under pressure, • Has strong attention to detail and excellent record-keeping skills, • Is a supportive team player with a positive attitude, • Is flexible and comfortable working overnight shifts If you enjoy delivering excellent service, take pride in your work and thrive in a busy hospitality environment, we’d love to hear from you. Join us and play a key role in ensuring our guests have a safe, comfortable and welcoming experience throughout the night.

Firmdale Hotels is renowned for its luxury boutique hotels in London and New York, offering unparalleled service and unique, stylish experiences. At The Soho Hotel, one of our flagship locations, we pride ourselves on creating an environment where both guests and employees feel valued and inspired. We have an exciting opportunity for a passionate and dedicated Waiter to join our dynamic and highly successful team at The Soho Hotel. As a Waiter, you will play a crucial role in ensuring our guests have an exceptional dining experience. You will thrive in our fast-paced, vibrant atmosphere, handling multiple tables with efficiency and grace. Responsibilities: • Warmly welcome guests, take orders, and make personalised recommendations to enhance their dining experience., • Serve food and beverages promptly, ensuring each dish meets our high standards of presentation and quality., • Accurately process payments, manage billing, and handle any financial transactions with professionalism., • Respond promptly and effectively to any guest inquiries or special requests, ensuring their needs are met with a smile., • Work closely with the kitchen and other staff to ensure seamless service and a harmonious work environment., • Maintain a keen eye for detail to ensure the dining area is always immaculate and well-organised. What you Need: • Proven experience in a similar role within a high-end restaurant or hotel setting., • Demonstrate exceptional attention to detail in all aspects of service., • Possess a high standard of food and beverage knowledge, with a passion for fine dining., • Ability to work effectively within a team, supporting and developing colleagues as needed., • Excellent organisational and communication skills to interact seamlessly with guests and team members., • A genuine passion for hospitality and a commitment to delivering outstanding service. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Imagine being at the heart of a luxury hotel, ensuring the safety and wellbeing of every guest, colleague, and asset. As Security Team Leader, you’ll take a proactive role in maintaining the highest standards of security, fire safety, and health & safety, while supporting a welcoming and safe environment for all. Each day is an opportunity to observe, respond, and lead with vigilance, while helping your team grow, follow best practices, and deliver excellence in every aspect of hotel safety. What You Will Do In This Splendid Role You’ll bring focus, vigilance, and leadership to every shift. Here’s what you’ll be up to: • Lead and supervise the security team, • Respond swiftly to incidents, alarms, and emergencies, investigating and escalating where necessary, • Monitor CCTV, alarms, and hotel security systems, maintaining accurate records and reports Support and train hotel staff on security, fire, and health & safety procedures, • Liaise with law enforcement, fire authorities, and management, ensuring compliance with all hotel policies and legal requirements What Makes You Splendid We live by our values, and we want you to bring them to life every day: • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - We strive for brilliance in everything we do because excellence isn’t just a goal, it’s our standard., • Open - We’re looking for someone who values inclusivity, connection, and community. Bring your vigilance, leadership, and dedication to safety, and we’ll give you the platform to create a secure and welcoming environment for all. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Job description Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a leading IT company based in London. This paid apprenticeship is designed for students who have recently completed their A-Levels and are looking to gain practical workplace experience while earning a salary and working towards a recognised qualification. As part of a supportive and professional team, you will develop valuable business administration skills while assisting with the day-to-day operations of a fast-paced technology business. You'll gain hands-on experience across administration, customer service, project coordination and business support, providing you with an excellent foundation for a successful career in the IT industry. This is an ideal opportunity for motivated individuals who are organised, eager to learn and ready to take the first step into a professional career. Key responsibilities • Support the day-to-day administrative functions of the business and assist various departments across the organisation., • Manage emails, calendars and meeting schedules using Microsoft Outlook., • Prepare professional documents, reports and presentations using Microsoft Word, Excel and PowerPoint., • Update and maintain customer records and company databases using internal CRM systems., • Assist with processing business documentation, purchase orders and general office administration., • Coordinate meetings, training sessions and internal communications., • Provide excellent customer service by responding to telephone and email enquiries in a professional manner., • Support project administration for the IT team by tracking tasks, documentation and deadlines., • Organise and maintain digital filing systems to ensure company records remain accurate and accessible., • Work closely with experienced colleagues to develop knowledge of business operations and the technology sector., • Maintain confidentiality and handle sensitive business information professionally., • Complete apprenticeship coursework and attend any required training sessions. What we're looking for Recently completed A-Levels (or equivalent qualifications). Applicants must include their UCAS points on their CV as part of the application process. No previous office or administration experience is required, full training will be provided. Strong computer skills with a good working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint). Excellent written and verbal communication skills. A professional, enthusiastic and positive attitude with a willingness to learn. Strong organisational skills and attention to detail. Good time management and the ability to prioritise tasks effectively. Ability to work independently as well as part of a team. An interest in business administration and the IT industry. Benefits Starting salary of £27,000 per annum. Fully funded Business Administration qualification. Ongoing mentoring and career development opportunities. Valuable hands-on experience within a growing IT organisation. Supportive, professional team environment.

Imagine being the person who helps bring every event to life. From setting up meeting rooms and conference spaces to ensuring everything is perfectly prepared behind the scenes, you'll play a vital role in creating seamless and memorable experiences for our guests. As a Conference & Events Porter, you'll support the delivery of a wide range of events, from intimate meetings and training sessions to large conferences, banquets and celebrations. You'll bring energy, professionalism and attention to detail to every task, ensuring event spaces are set up accurately, equipment is in place and guests receive exceptional service throughout their experience. No two events are alike, so you'll need to be adaptable, organised and ready to respond to changing priorities. Your ability to work independently, communicate effectively and collaborate with colleagues across the hotel will help ensure every event runs smoothly and exceeds expectations. In return, you'll be part of a supportive team that takes pride in delivering outstanding hospitality and creating memorable moments for every guest. What You Will Do In This Splendid Role You will be part of the event operations team delivering memorable events and service across all our events areas. Here’s what you will be expected to do: • Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude., • Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs., • Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining as a polished and professional appearance., • Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations., • Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Claims Handler Location: City of London – Fenchurch Street Salary: £23,000–£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the claims process as straightforward as possible for our clients while ensuring claims are handled efficiently and professionally from start to finish. The Role We are looking for a confident, organised and customer-focused Claims Handler to join our team. The primary focus of this role is to manage and progress non-fault road traffic accident claims, supporting clients throughout the claims process and ensuring all relevant information is obtained, recorded and communicated accurately. You will be responsible for speaking with clients, third parties, insurers, repairers and other relevant parties to ensure claims continue to progress smoothly. This is a fast-paced role where organisation, communication and attention to detail are essential. You will become a key point of contact for clients and will be expected to provide a professional and helpful service throughout their claim. Key Responsibilities • Handling and progressing non-fault road traffic accident claims from initial notification through to resolution., • Contacting clients to obtain accurate information regarding their accident and circumstances., • Taking detailed and accurate claim information and ensuring all relevant documentation is obtained., • Maintaining regular communication with clients and keeping them informed of claim progression., • Liaising with insurers, third parties, witnesses, repairers, recovery companies and other relevant parties., • Following up outstanding information, documents and actions to prevent unnecessary delays., • Assessing claim information and ensuring files are progressed in line with internal processes., • Updating internal systems and claim records accurately and promptly., • Monitoring claim stages and identifying any issues that could affect progression., • Escalating issues or complex matters to the appropriate member of the team when required., • Managing a caseload effectively and ensuring tasks and follow-ups are completed within required timescales., • Making and receiving telephone calls relating to active claims., • Responding to emails and other correspondence professionally and within appropriate timescales., • Working closely with the Client Relations, Hire, Repairs, Business Relations and Operations teams., • Ensuring clients receive a professional and positive experience throughout their claim., • Maintaining accurate records of all conversations, actions and correspondence., • Ensuring all company procedures, compliance requirements and data protection standards are followed. What We're Looking For An excellent candidate for this role will have: • A confident and professional telephone manner., • Strong communication and interpersonal skills., • The ability to communicate effectively with clients and third parties., • Excellent organisation and time-management skills., • Strong attention to detail and accuracy., • The ability to manage multiple claims and tasks at the same time., • Confidence making and receiving a high volume of telephone calls., • Good written communication skills., • Confidence using Microsoft Office, email and cloud-based systems., • The ability to remain calm and professional when dealing with difficult or frustrated clients., • A proactive approach to following up outstanding tasks and progressing claims., • The ability to work independently while also contributing effectively to a wider team., • Good problem-solving skills and the ability to identify when an issue needs to be escalated., • A willingness to learn and develop knowledge of the accident management and motor claims process. Previous experience in claims handling, accident management, insurance, customer service, credit hire, motor claims or another telephone-based role would be beneficial, although full training will be provided. Knowledge of the motor insurance, vehicle repair or accident management industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Full training on NASL's claims processes and systems., • Opportunity to develop a career within claims and accident management., • Experience working across a wide range of motor claims and accident-related services., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and are committed to providing a high standard of service to our clients. We work as a team and believe that everyone plays an important role in ensuring our clients receive the right support following an accident. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you. As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience. Responsibilities: • Take and deliver guest orders with efficiency and accuracy., • Make personalised recommendations to enhance the dining experience., • Ensure timely delivery of food and beverages to guest rooms., • Respond promptly and courteously to guest requests and inquiries., • Maintain a high standard of cleanliness and organisation in the service area., • Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow. What you Need: • Thrive in a busy environment and handle multiple tasks simultaneously., • Exhibit meticulousness in taking and delivering orders to meet our high standards., • Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests, • Keep track of orders and communicate effectively with team members and guests., • Work harmoniously within a team, contributing to a supportive and positive work atmosphere. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are looking for an experienced Reservationist to join our office team. The successful candidate will be responsible for managing event bookings, responding to customer enquiries via email and telephone, creating event function sheets, issuing invoices, and providing general administrative support. Excellent communication, organisational, and customer service skills are essential, along with the ability to manage multiple tasks in a fast-paced environment. What we’re looking for Proven experience in a hospitality host/reception or reservations role (this is essential)A natural people person with confidence, energy, and attention to detailStrong organisational skills and the ability to stay calm under pressureA genuine passion for hospitality and creating memorable guest experiencesSomeone who is ambitious and looking for progression within a growing company Why join us? Be part of a growing, ambitious hospitality group with real career pathwaysStructured training and clear progression opportunities into management or eventsA supportive, high-performing team cultureStaff discounts, incentives, and social eventsThe chance to work in a busy, high-profile venue in The City.

Description We are looking for a passionate Waiter to provide exceptional customer service to our valued guests at 1 Warwick’s Nessa & Yasmin restaurant. About Nessa: A modern British restaurant and bar rooted in character and charm; Nessa brings together nostalgic dishes and contemporary flair in the heart of Soho. Designed for conversation, it’s a space that invites long lunches and spontaneous evenings. The Role As Waiter, you will play a crucial role in creating memorable dining moments for our guests through exceptional service and in cultivating a warm and inviting ambiance. We expect you to possess outstanding interpersonal skills, exude a positive attitude, and demonstrate an unwavering attention to detail. Responsibilities: • Greet guests warmly and provide them with menus., • Take accurate food and drink orders and relay them to the kitchen and bar., • Serve food and beverages promptly and accurately., • Respond to guest inquiries, provide recommendations, and address any concerns., • Ensure tables are properly set and presentable., • Assist in preparing the dining area for service, including cleaning and arranging tables., • Collaborate with kitchen and bar staff to ensure smooth operations., • Handle payment transactions and maintain a balanced cash register., • Uphold high standards of cleanliness and hygiene in the dining area., • Adhere to all relevant health and safety regulations. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. What We Can Offer You: · Free meals on shift and discounts for you, family and friends · Your birthday off! · Healthcare and wellbeing support · Employee recognition and rewards and clear progression paths and more

Firmdale Hotels is a collection of award-winning, luxury hotels located in some of the most vibrant and exciting cities. Our properties are known for their unique design, outstanding service, and warm, welcoming atmosphere. At Firmdale, we pride ourselves on creating exceptional experiences for our guests and a supportive, engaging environment for our team members. We are thrilled to offer an exciting opportunity for a Valet to join our esteemed Housekeeping team at the Ham Yard Hotel. As a Valet, you will play a crucial role in maintaining the high standards of our hotel, ensuring our guests enjoy a seamless and comfortable stay. Responsibilities: • Assist in the daily operations of the Housekeeping department., • Perform laundry duties, including washing, drying, ironing, and pressing., • Handle sewing tasks and minor garment repairs as needed., • Organise and manage team members uniforms, ensuring they are clean and presentable., • Maintain a high level of cleanliness and organisation in the laundry area., • Flexibly respond to the needs of the department and use your initiative to solve problems. What you Need: • Proven experience in a similar role within a luxury hotel or hospitality environment in the housekeeping departament, • Ability to work under pressure while maintaining attention to detail., • Strong organisational and communication skills., • A passion for providing excellent customer service and ensuring guest satisfaction., • Ability to work effectively as part of a team, demonstrating cooperation and flexibility. What We Offer: • Competitive hourly rate of £16.50 - £18.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are looking for a Bartender and Waiter/Waitress to join our restaurant team and help deliver friendly, efficient service. • Prepare and serve drinks to a high standard., • Take customer orders accurately and provide attentive table service., • Maintain clean, organised bar and dining areas., • Work closely with the kitchen and front-of-house team to ensure smooth service., • Follow food safety, hygiene, and health and safety procedures., • Support stock checks, replenishment, and opening or closing duties when required., • Respond professionally to customer requests and feedback. Previous bar or waiting experience is desirable, along with good communication skills, a positive attitude, and the ability to remain calm during busy service periods. Flexibility to work evenings, weekends, and public holidays may be required.

Are you ready to embark on an exciting journey with Firmdale Hotels? We are looking for a vibrant Receptionist to become a vital part of our esteemed team at Number Sixteen Hotel. If you are passionate about delivering exceptional service and thrive in a dynamic environment, this role is perfect for you. As a Part-time (24 hours) Receptionist at Number Sixteen Hotel, you will be the welcoming face and voice of our establishment. Your primary responsibility will be to provide outstanding customer service, ensuring that every guest feels at home and well taken care of. Responsibilities: • Greeting guests with warmth and professionalism, creating a positive first impression., • Handling check-ins and check-outs efficiently, while maintaining a keen eye for detail., • Responding to guest inquiries promptly and accurately, whether in person, over the phone, or via email., • Assisting guests with special requests and providing information about hotel facilities and local attractions., • Collaborating closely with our front office team to ensure seamless operations and guest satisfaction., • Upholding impeccable standards of presentation and professionalism at all times. What you Need: • A passion for hospitality and a genuine desire to exceed guest expectations., • Strong communication skills and the ability to engage with guests from diverse backgrounds., • Exceptional organisational skills and a meticulous attention to detail., • A positive attitude and the ability to thrive in a fast-paced, team-oriented environment., • Previous experience in a similar role is essential What We Offer: • Competitive hourly rate of £16 - £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Family Dental Care (FDC) provides high-quality NHS and private dental care to patients of all ages in Chessington. The practice offers a full range of services, including general dentistry, dental implants, orthodontics, teeth whitening, Invisalign, hygiene services, emergency dental care, and facial aesthetics. FDC is known for its friendly, experienced team and patient-centered approach, focusing on comfort, clear communication, and tailored treatment plans. New patients are welcome and can book appointments online or by phone, making access to care straightforward and convenient. Role Description This is an on-site Dental Receptionist role based in London. The Dental Receptionist will greet patients, manage check-in and check-out processes, and ensure a welcoming and professional front-desk experience. Responsibilities include handling incoming phone calls, responding to patient inquiries, booking and updating appointments, and maintaining accurate patient records in practice management systems. The role also involves coordinating with clinical staff, managing payment processing, and supporting the smooth daily operation of the practice. The Dental Receptionist will uphold patient confidentiality and contribute to a calm, organized reception area. • Candidates should possess strong Appointment Scheduling skills, including managing calendars, coordinating follow-up visits, and handling changes efficiently., • Candidates should possess basic Dental Care awareness to understand common treatments, terminology, and patient pathways within a dental practice., • Candidates should possess professional Phone Etiquette skills, including clear communication, polite call handling, and accurate message-taking., • Candidates should possess excellent Communication skills, with the ability to interact respectfully with patients and team members from diverse backgrounds., • Candidates should possess core Receptionist Duties capabilities, such as front-desk management, record keeping, and payment handling., • Relevant experience in a dental, medical, or healthcare reception environment is beneficial., • Strong organizational skills, attention to detail, and the ability to multitask in a busy setting are desirable., • Proficiency with basic computer applications and practice management or booking systems is an advantage., • Training or qualifications in customer service, administration, or healthcare support are beneficial.

We are looking for an organised and reliable payroll professional to support the accurate and timely processing of weekly and monthly payroll. Key responsibilities: • Process weekly and monthly payroll, • Check timesheets, working hours, overtime and deductions, • Process employee starters and leavers, • Maintain accurate employee and payroll records, • Assist with PAYE, National Insurance and pension administration, • Respond to payroll queries from employees, • Support payroll reporting and general administrative tasks Requirements: • Excellent attention to detail and numerical skills, • Strong organisational and communication abilities, • Good knowledge of Excel, • Previous payroll or accounting experience preferred, • Knowledge of UK payroll and PAYE procedures would be an advantage This is a great opportunity to develop your career in payroll and accounting within a supportive team.

Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

Fundraising Officer (Part-Time) Location: Eastcote, HA4 9XA (with some potential for home working) Salary: £30,000 FTE (£17,015 pro rata, inclusive of holiday allowance) Hours: 22 hours per week during school term time (39 weeks) plus 7 hours per week for 7 weeks during school holidays Reports to: Fundraising & Communications Manager Help Make a Difference for ADHD and Autistic People Across North West London The Centre for ADHD and Autism Support (CAAS) is looking for a passionate, proactive and relationship-focused Fundraising Officer to help grow our income and expand our impact across North West London. Every year, CAAS supports hundreds of ADHD and autistic children, young people, adults and their families through information, advice, support services, training and community programmes. As demand for our services continues to grow, we are seeking a talented fundraiser who can help us build strong supporter relationships, develop new income streams, and ensure our vital work reaches even more people. If you are an experienced fundraiser who enjoys building connections, creating opportunities and making a real difference in your community, we'd love to hear from you. About the Role Working closely with the Fundraising & Communications Manager and CEO, you will play a key role in developing and delivering fundraising activities that generate sustainable income and increase awareness of CAAS. This varied and rewarding role will include: • Developing and delivering community fundraising initiatives and events, • Recruiting and supporting individual and community fundraisers, • Building relationships with donors, schools, community groups and corporate partners, • Researching and developing new fundraising opportunities, • Supporting trust and grant applications, • Helping to grow digital and social media fundraising campaigns, • Maintaining fundraising records and supporter data using our CRM, • Representing CAAS at events, presentations and community engagements You will also act as an ambassador for the charity, delivering excellent supporter care and helping donors understand the impact of their contributions. About You We're looking for someone who brings enthusiasm, initiative and a proven ability to generate income through fundraising activities. You will have: Essential • Experience in a fundraising role, ideally within the charity or not-for-profit sector, • A successful track record in community fundraising, events, individual giving or related income generation, • Experience building relationships with donors, supporters, community groups or corporate partners, • Strong communication and presentation skills, • Excellent written skills, including experience preparing funding applications or fundraising materials, • Experience using a CRM or database to manage supporter information, • Strong organisational skills and the ability to manage competing priorities, • A positive, professional and collaborative approach Desirable • Experience supporting fundraising volunteers or volunteer groups, • Corporate fundraising experience, • Experience contributing to larger trust and foundation applications, • Knowledge of digital fundraising and social media campaigns, • A fundraising qualification or equivalent experience, • Full UK driving licence You do not need previous experience of working with ADHD or autistic people. Full training will be provided. What matters most is that you share our commitment to inclusion, diversity and improving the lives of neurodivergent people and their families. Why Join CAAS? Make a genuine difference to local families and communities Join a passionate and supportive team Flexible working arrangements available Opportunity to develop your fundraising career across multiple income streams Training and professional development opportunities Be part of a respected charity with a growing impact across North West London Our Commitment to Equality, Diversity and Inclusion CAAS values diversity and welcomes applications from people of all backgrounds. We particularly encourage applications from people from Black, Asian and ethnic minority communities, disabled people, and LGBTQ+ candidates. We are committed to flexible working and will consider options including term-time working, compressed hours, annualised hours and job-share arrangements where appropriate. Safeguarding CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The successful candidate will be required to provide satisfactory references, complete pre-employment checks and undertake an Enhanced DBS check. Apply Now Join us and help create neurodiverse-aware communities where ADHD and autistic people can thrive. Applying If you’re looking for a supportive, inclusive workplace, we’d be delighted to receive your application, along with a short covering note. Please note that all applications must be completed through completion of our application, available via our website. CV's alone will NOT be accepted. Please note If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually. Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.

Support the day-to-day operation of the restaurant, helping to maintain high standards of service, food quality, cleanliness, and customer satisfaction. • Coordinate front-of-house operations and help ensure smooth service., • Support, motivate, and supervise team members., • Respond professionally to customer feedback and assist with resolving service issues., • Monitor restaurant presentation, cleanliness, and compliance with health and safety procedures., • Coordinate with the kitchen team to support efficient service and consistent food quality., • Assist with stock control, ordering, waste reduction, and opening and closing procedures., • Support staff training and maintain clear communication across the team. Previous restaurant management or supervisory experience, strong organisational skills, and the ability to remain calm in a busy environment are desirable. Flexibility to work evenings, weekends, and public holidays may be required.

About the Role We are looking for professional, reliable and flexible Event Waiters and Waitresses to support a range of corporate events and hospitality functions in London. This is a great opportunity for someone who enjoys working in a fast-paced hospitality environment and delivering an excellent standard of service. You will work alongside experienced event and hospitality teams, helping ensure guests receive a smooth and professional experience from arrival through to the end of the event. The role may include conferences, corporate receptions, private functions, dinners and other organised events. Duties and Responsibilities • Provide professional and attentive food and beverage service throughout events, • Welcome guests and provide friendly, helpful assistance when required, • Serve food, soft drinks and other refreshments according to event service standards, • Assist with setting up event spaces, tables, service stations and dining areas, • Clear tables, glassware and service areas efficiently throughout the event, • Maintain a clean, organised and presentable working environment, • Follow food hygiene, health and safety and allergen procedures at all times, • Communicate effectively with supervisors, kitchen staff and other members of the Events team, • Respond professionally to guest enquiries and requests, • Assist with opening, closing and event breakdown procedures, • Maintain high standards of personal presentation and professionalism, • Support the wider Events and Food & Beverage team wherever required What We’re Looking For • Previous waiter/waitress, hospitality or events experience is preferred, • Professional and confident when interacting with guests, • Friendly and approachable with strong customer service skills, • Good spoken English and communication skills, • Reliable, punctual and well presented, • Comfortable working in a busy event environment, • Able to work effectively as part of a team, • Flexible with working hours and available for different event schedules, • Willing to support with different duties depending on the requirements of each event Role Details Position: Event Waiter / Waitress Pay: £12.71 per hour Location: Central London Type of work: Corporate events and hospitality functions Availability: Flexible shifts depending on event requirements

We are looking for a part-time team member to work 3-4 shifts per week. Responsibilities include: • Ensuring children’s safety while setting up play areas and supervising activities., • Planning and preparing activities such as games, reading, arts and crafts, and interactive play., • Building trust with children, helping them feel comfortable and settled, and responding appropriately to their needs., • Welcoming parents, providing feedback about their child’s time at the club, and communicating daily about activities., • Maintaining accurate records and following club procedures., • Preparing and serving meals while supervising mealtimes., • Safely collecting and transporting children between classes and the club. Applicants must have at least one year of childcare experience and a DBS check.

CRAYFORD TOWN SURGERY SALARIED GP REQUIRED JOB TITLE: 2 x SALARIED GP REPORTS TO: PARTNERS /PRACTICE MANAGER HOURS/SESSIONS: 37.5hrs per week / 6/8 sessions per week SALARY: To be discussed Job Summary: The salaried GP will be responsible for delivering the full range of primary care services as part of the practice ensuring the highest standards of care for the differing needs of our patient population. The salaried GP will work closely with the practice’s multi-disciplinary team of other GPs, nurses and non-clinical staff to provide a high quality and accessible service to patients · 6/8 x sessions per week · 1 x Duty day out of 5 · To include 1 hours of extended hours out of contractual core open hours · In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner. · Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. · Assessing the health care needs of patients with undifferentiated and undiagnosed problems. · Screening patients for disease risk factors and early signs of illness. · In consultation with patients and in line with current practice disease management protocols, developing care plans for health. · Providing counselling and health education. · Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. · Recording clear and contemporaneous consultation notes to agreed standards. · Collecting data for audit purposes. · Experience in Long Term Health Conditions · Experience in Elderly patients Health conditions · Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible. EPS is now implemented at the Practice) · Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate which will include a DUTY day. · In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. · Complete care plans required for local enhanced services TRAINING AND EDUCATION · Prepare for and complete the annual external appraisal process. · Prepare for and complete the revalidation process. · Undertake training that meets personal, mandatory and practice learning needs including recording of learning, reflection, complaints, information governance etc. · Participate in and contribute to learning activities such as significant event reviews, clinical audit, protected learning time, video analysis of consultations. · Contribute to delivering teaching for doctors in training in the practice and other health professionals in training Other responsibilities with the Practice: · Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety. · A commitment to life-long learning and audit to ensure evidence-based best practice. · Contributing to evaluation/audit and clinical standard setting within the organisation. · Contributing to the development of computer-based patient records. · Contributing to the summarising of patient records and accurate Read-Coding of patient data. · Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: · In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. · In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. · Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management of their own and others’ health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): · Using personal security systems within the workplace according to practice guidelines · Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines · Providing advice on the correct and safe management of the specimen’s process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements March 2017 · Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. · Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) · Hand hygiene standards for self and others · Managing directly all incidents of accidental exposure · Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice · Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person · Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process · Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes · Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager · Safe management of sharps use storage and disposal · Maintenance of own clean working environment · Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management · Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised · Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers · Undertaking periodic infection control training (minimum twice annually) · Correct waste and instrument management, including handling, segregation, and container use · Maintenance of sterile environments · Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: · Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation · Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues · Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights Personal/Professional Development: · The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: · Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development · Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: · The post-holder will strive to maintain quality within the practice, and will: · Alert other team members to issues of quality and risk · Assess own performance and take accountability for own actions, either directly or under supervision · Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance · Work effectively with individuals in other agencies to meet patients’ needs · Effectively manage own time, workload and resource Communication: · The post-holder should recognise the importance of effective communication within the team and will strive to: · Communicate effectively with other team members · Communicate effectively with patients and carers · Recognise people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: · The post-holder will: · Apply practice policies, standards and guidance · Discuss with other members of the team how the policies, standards and guidelines will affect own work · Participate in audit where appropriate

MOI is an inventive fusion of Japanese flavours with a modern, elevated twist coming from the heart of Soho’s iconic Wardour Street. Listed as one of the top 100 restaurants in London. Led by our Head Chef Nick Tannett alongside Executive Chef Andy Cook, the kitchen embraces Japanese cuisine as a canvas, highlighting peak-season ingredients and global influences to create dishes that are both complex and inviting.As a Waiter at MOI, you’llbe responsible for: • Delivering exceptional service and creating memorable dining experiences for our guests Staff Benefits & Rewards: • 50% staff dining discount across MOI & ALTA, • Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!, • Fantastic Supplier trips & training, • Referral Bonus, Hourly staff referral - £250, Salaried staff - £500, • Wellness, mental health, healthcare perks, clothing, food & industry discount App, • Delicious meals provided on shift, • Opportunities for growth and professional development within an expanding restaurant group What we look for: • A passion for hospitality and delivering outstanding guest experiences, • A natural outgoing hospitality professional who loves to interact with people, • Excellent communication and organisational skills, • Ability to multitask and thrive in a high-energy, fast-paced environment, • Prior experience in a busy, high-end restaurant or similar setting, • Ability to represent our restaurant with pride and professionalism., • Flexibility to respond to a variety of different work situations, • Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations, • An appreciation of Japanese, Asian cuisine and culture is a plus, but not essential, • Ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Maintain a deep knowledge of the menu, including ingredients, preparation methods. About MOI:MOI is setting the stage for a new wave of culinary excellence in London’s dynamic food scene.Named with a nod to Soho’s vibrant culture, MOI, literally translated as a ‘bowl’, presents a Neo-Japanese dining experience in a relaxed, stylish space where guests can savour the atmosphere as much as the food for patrons to see and be seen.Be part of something extraordinary, Apply now! MOI is part of MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.

Support service users to maximise their potential, promote independence, and maintain their physical, social, and emotional wellbeing. As a keyworker, you will contribute to individual care plans, support service users to achieve agreed goals, and ensure their mental health needs are met. Responsibilities: • Meet the varying needs of service users and monitor and evaluate activity programmes., • Organise and participate in day trips, hobbies, group activities, closed groups, and semi-structured activities., • Introduce creative and engaging ways to interact with and support service users., • Maintain accurate daily records and keep the Service Manager informed of service users’ progress., • Contribute to the development of individualised, achievable, person-centred plans., • Participate in the formal induction programme, ongoing training, staff development, supervision, and appraisals., • Attend and contribute to regular staff meetings., • Work collaboratively as part of a supportive team., • This is an active and physically demanding role, supporting individuals to live fulfilling and independent lives within their home and community. Physical requirements of the role include: • Supporting clients with regular community activities and outings, • Walking for extended periods and accompanying clients on public transport, • Supporting clients with shopping and other everyday activities, • Being able to respond appropriately and promptly in an emergency, • Carrying out household and practical tasks associated with supporting clients, • Remaining active throughout the shift

Online Live Seller / Live Auction Presenter Company: Payit4ward Ltd Location: Unimix House, Abbey Road, London, NW10 7TR Pay: £20 per hour plus performance-based bonuses Job type: Part-time or full-time, with flexible shifts Payit4ward Ltd is looking for a confident, energetic and persuasive Live Seller to present our online perfume auctions across platforms including Whatnot and eBay Live. You will showcase authentic designer and niche fragrances, communicate with viewers, answer questions and create an exciting auction experience that encourages engagement and sales. Main responsibilities: • Host entertaining online live-selling and auction sessions, • Present and describe perfumes clearly and confidently, • Engage with viewers and respond to live comments, • Create excitement, urgency and trust during auctions, • Explain fragrance notes, brands, sizes and product features, • Promote special offers, giveaways and upcoming shows, • Work closely with the auction and stock teams, • Maintain strong energy throughout extended live sessions, • Meet agreed sales and audience-engagement targets The ideal candidate will be: • Confident and comfortable speaking on camera, • Charismatic, energetic and naturally entertaining, • Persuasive, quick-thinking and sales-focused, • Fluent in English with clear communication skills, • Reliable, punctual and comfortable working as part of a team, • Available for some evening and weekend shifts, • Interested in perfumes, beauty, fashion or luxury products Previous experience in live selling, retail sales, presenting, content creation, Whatnot, eBay Live or TikTok Shop is preferred but not essential. Training can be provided to candidates with the right personality and attitude. How to apply: Please submit your CV together with a short 60-second audition video. In the video, introduce yourself and sell or describe any product as though you were presenting it during a live online auction. We are looking for someone who can capture attention, build trust with viewers and turn an online audience into loyal customers.

Residential Support Worker – Children’s Residential Home Make a Real Difference Every Day Are you passionate about helping children and young people feel safe, valued and empowered to reach their potential? Join our dedicated team as a Residential Support Worker and become a positive, consistent and inspiring presence in the lives of the children we support. This is more than a job—it is an opportunity to build meaningful relationships, create lasting memories and help young people develop the confidence, resilience and life skills they need to thrive. Role Overview As a Residential Support Worker, you will provide warm, compassionate and child-centred care within a safe, nurturing and supportive home environment. You will play an important role in helping children and young people feel secure, understood and encouraged. You must be able to engage young people positively and confidently, building genuine relationships through conversation, shared activities, encouragement and trust. Whether supporting a young person through a difficult day, celebrating their achievements or helping them try something new, your approach will make a lasting difference. We are looking for someone who is caring, energetic, resilient and reliable, with the ability to remain calm and positive when faced with challenging situations. You will work proactively as part of a team and help create a home where every child feels listened to, respected and supported. Key Responsibilities • Provide high-quality, trauma-informed care that reflects each child’s individual needs, wishes, risks and care plan., • Engage young people in a positive, respectful and meaningful way, encouraging participation, communication and trust., • Build safe, trusting and professional relationships with children and young people., • Support children with daily routines, including personal care where required, meal preparation, household tasks and maintaining a welcoming home environment., • Encourage children to develop independence, confidence, resilience and practical life skills., • Plan and take part in engaging activities, hobbies, key-work sessions, outings and community experiences that reflect young people’s interests., • Motivate young people to participate in education, training, employment, health appointments and other professional services., • Celebrate progress, recognise achievements and help young people identify and build on their strengths., • Contribute to the development, implementation and review of care plans, placement plans, risk assessments and individual support strategies., • Promote positive behaviour through calm, consistent, restorative and relationship-based approaches., • Respond appropriately to safeguarding concerns, incidents, missing episodes and emergencies, following organisational procedures., • Maintain professional boundaries while providing warm, consistent and responsive care., • Complete clear, accurate and timely records, including daily logs, incident reports, key-work records and progress updates., • Communicate effectively with children, colleagues, families, social workers and other professionals., • Support children to maintain appropriate family and community relationships in accordance with their care plans., • Administer or support with medication where required, following training and organisational procedures., • Drive company vehicles when required to support appointments, education, activities and community access., • Participate in staff meetings, supervision, training and reflective practice., • Work in accordance with safeguarding requirements, relevant legislation, regulatory standards and organisational policies. Person Specification The successful candidate will demonstrate: • A genuine passion for supporting children and young people., • The ability to engage young people naturally, positively and confidently., • A creative and enthusiastic approach to building relationships and encouraging participation., • A compassionate, patient and non-judgemental attitude., • The ability to connect with young people while maintaining clear and professional boundaries., • Strong verbal and written communication skills., • Emotional resilience and the ability to remain calm, positive and solution-focused under pressure., • The ability to work effectively as part of a team and follow agreed care plans and procedures., • Good organisational and time-management skills., • Confidence using electronic systems for recording, reporting and communication., • An understanding of safeguarding, confidentiality and the importance of accurate record keeping., • Flexibility to work a varied rota, including days, evenings, weekends, bank holidays and sleep-in duties., • A willingness to get involved, be proactive and make a positive difference every day. Qualifications and Experience • Previous experience working with children or young people in residential care, education, youth work, social care or a similar setting is desirable., • Experience engaging young people through activities, mentoring, support work, education or community-based work is desirable., • A Level 3 qualification in Residential Childcare, Children and Young People’s Workforce, or an equivalent qualification is desirable., • Applicants without the relevant Level 3 qualification must be willing to complete the required qualification within the appropriate timeframe., • A full UK driving licence and the ability to drive safely and responsibly are desirable., • Applicants must be willing to undertake all required training and participate fully in ongoing professional development. Safeguarding Hope & Noble is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to complete an enhanced Disclosure and Barring Service check and provide satisfactory references. All appointments will be made in accordance with safer recruitment requirements. Ready to Make a Difference? If you are caring, dependable, engaging and passionate about helping children and young people feel safe, build confidence and achieve their potential, we would love to hear from you. Bring your energy, compassion and commitment to Hope & Noble—and help us create brighter futures, one young person at a time.

Part-Time Business Operations & Marketing Assistant Hybrid – Ealing, London | Approximately 2 days per week Berenice London is a growing luxury bespoke wig company based in Ealing, London. We are looking for a highly organised, proactive and tech-confident Business Operations & Marketing Assistant to work closely with our founder and help keep the day-to-day organisation of the business running smoothly. This is a varied role within a small, growing business. It would suit someone who loves organisation, systems, customer communication and taking responsibility for making sure things actually get done. You will work directly with the founder and coordinate with our existing team, including our social media/content team and external digital marketing partners. What you'll be helping with Customer communication & administration • Monitoring and organising customer emails, • Responding to routine customer enquiries in a warm and professional way, • Making sure new enquiries and leads are followed up, • Flagging important enquiries that require the founder's personal attention, • Keeping customer information accurate and up to date in Zoho, • Helping manage customer communications throughout their journey with us, • Sending and coordinating appropriate client updates, • Helping with invoices and monitoring customer payments CRM & automations • Taking day-to-day ownership of our GoHighLevel CRM, • Manually maintaining customer tags and ensuring customers enter the correct follow-up journeys, • Monitoring existing automations and identifying anything that needs improving, • Helping review, rewrite and organise automated customer emails, • Coordinating technical GoHighLevel changes with our external digital team, • Checking that leads and customers are not falling through gaps Calendly & appointments • Taking ownership of our Calendly system, • Managing availability, appointment types and booking journeys, • Helping with cancellations and rescheduling, • Making sure automated appointment communications are accurate and working properly Business & client operations • Helping maintain an organised overview of active customer orders, • Keeping track of important stages, deadlines and customer updates, • Helping make sure information moves correctly between consultations, customer records and production, • Helping coordinate routine communication with suppliers and external team members, • Keeping track of outstanding jobs and making sure they are followed through, • Helping develop simple systems and processes as the business grows Marketing coordination • Working alongside our existing social media/content team member, • Helping plan marketing priorities and newsletter ideas, • Keeping newsletters and marketing activities moving on schedule, • Making sure the founder records planned Instagram/video content, • Coordinating with our external advertising, CRM and SEO partners, • Helping monitor leads, bookings and sales conversions, • Producing a simple overview of marketing performance so we understand what is generating enquiries and customers, • Helping identify improvements needed across our website and customer journey The person we're looking for You do not need to be a senior manager or have years of management experience. We are looking for someone who is: • Extremely organised, • Proactive and good at noticing what needs doing, • Comfortable taking ownership of tasks and following them through, • Tech-confident and comfortable learning new systems, • Excellent at written English, • Warm and professional when communicating with customers, • Able to work independently, • Comfortable coordinating with different team members and suppliers, • Good at keeping track of lots of small moving pieces, • Happy working closely with a founder in a small business, • Confident reminding and chasing the founder when something is needed!, • Interested in improving systems rather than simply completing individual tasks Experience with CRM systems, email marketing, GoHighLevel, Zoho or Calendly would be an advantage, but experience with every platform is not required. Being organised, intelligent, proactive and willing to learn is more important to us. The role Part-time – approximately 2 days per week We envisage this being a hybrid role, with approximately one day per week working with us in Ealing and the remaining time working remotely. There may be an opportunity for the responsibilities and hours to grow over time. This is an opportunity to become an important part of a small business and gradually take ownership of more of its day-to-day organisation. To apply Please send us your CV together with a short introduction telling us: 1. Why this type of varied small-business role appeals to you, 2. Any experience you have with CRM systems, email marketing, automations or booking systems, 3. Your experience communicating with customers by email, 4. An example of something you have organised or improved without being specifically told how to do it, 5. How you keep yourself organised when managing lots of different tasks, 6. Your availability for part-time work and ability to work from Ealing approximately once per week We care much more about finding someone with the right attitude, initiative and organisational ability than finding someone with a long list of qualifications.

Bartender / Waitress – Shisha Lounge Location: Lower Clapton Road, Hackney, London Employment Type: Full-time Start Date: Immediate About the Role We are looking for a friendly, confident and hardworking Bartender / Waitress to join our team at a busy shisha lounge on Lower Clapton Road, Hackney. You will be responsible for providing excellent customer service, taking food and drink orders, preparing and serving beverages, maintaining a clean and welcoming environment, and ensuring customers have an enjoyable experience from arrival to departure. The ideal candidate will be outgoing, professional and comfortable working in a fast-paced hospitality environment. Key Responsibilities • Welcome customers warmly and provide attentive, professional service., • Take accurate food, drink and shisha orders and process them efficiently., • Prepare and serve alcoholic and non-alcoholic drinks to a high standard., • Deliver food, drinks and shisha orders to customers promptly., • Check on customers regularly and respond to requests or concerns., • Handle payments and operate the till accurately., • Keep the bar, tables and service areas clean, tidy and well-presented., • Restock drinks, glassware and other supplies as required., • Follow all health, safety, licensing and age-verification requirements., • Work closely with other members of the team to maintain smooth service., • Assist with opening and closing duties when required., • Maintain a friendly, professional attitude at all times. Requirements Essential: • Previous experience in a bar, restaurant, lounge or hospitality environment is preferred., • Excellent customer-service and communication skills., • Reliable, punctual and well-presented., • Able to remain calm and professional during busy periods., • Comfortable working evenings, weekends and late shifts., • Ability to work independently and as part of a team., • A positive attitude and willingness to learn. Desirable: • Previous bartending experience., • Knowledge of cocktails, spirits and other beverages., • Experience working in a shisha lounge or similar late-night venue., • Experience using a till/EPOS system. What We Offer • Competitive pay based on experience., • Flexible shifts for the right candidate., • A friendly and professional working environment., • Opportunities to develop hospitality and bartending skills., • Staff opportunities within a growing venue. How to Apply If you are enthusiastic, customer-focused and interested in joining our team, please send your CV and a brief introduction outlining your hospitality experience and availability. Location: Lower Clapton Road, Hackney, London Position: Bartender / Waitress

Gaming Machine, Pool Table & Jukebox Service Engineer Location: Hertfordshire, North London and surrounding areas Job type: Full-time, permanent Company: Crystal Leisure Ltd Salary: Competitive, dependent on experience Benefits: Company vehicle, fuel card, tools, uniform and workplace pension About the role Crystal Leisure Ltd is looking for a reliable and practical Field Service Engineer to install, maintain and repair gaming machines, pool tables, jukeboxes and associated leisure equipment across our customer locations. You will work mainly in pubs, clubs and other hospitality venues, responding to service calls and ensuring that equipment is safe, presentable and operating correctly. This is a field-based role involving regular travel throughout Hertfordshire, North London and the surrounding areas. Previous experience with gaming or leisure equipment would be an advantage, although training can be provided to a candidate with strong electrical, mechanical or technical ability. Main responsibilities • Diagnose and repair faults on digital gaming machines, fruit machines and other amusement equipment., • Service and repair pool tables, including coin mechanisms, ball releases, cushions, cloth and levelling., • Diagnose and repair digital jukeboxes, amplifiers, speakers and associated audio equipment., • Install, exchange and remove equipment at customer premises., • Configure equipment, internet connections, routers and basic network settings., • Complete preventative maintenance and equipment safety inspections., • Carry out software updates and basic equipment programming., • Maintain accurate digital job sheets, service records and parts-used information., • Manage spare parts and tools carried in the company vehicle., • Keep equipment clean, secure and professionally presented., • Communicate clearly with venue managers and staff., • Escalate recurring or complex technical faults when required., • Assist with machine collections, cash handling or meter readings where authorised and properly trained., • Follow company procedures relating to security, cash, data protection and health and safety., • Participate in an agreed out-of-hours or weekend call-out rota. Essential requirements • Good practical electrical, mechanical or technical skills., • Ability to diagnose faults logically and work independently., • Basic understanding of computers, software and networking., • Good communication and customer-service skills., • Reliable, organised and able to manage a daily workload., • Comfortable working in pubs, clubs and hospitality venues., • Physically capable of moving equipment safely with appropriate assistance and handling equipment., • Full UK driving licence., • Willingness to travel throughout the company’s service area., • Flexibility to work occasional evenings, weekends and bank holidays as required., • Honest and trustworthy, particularly when working around cash and valuable equipment. Desirable experience Experience in any of the following would be beneficial: • Gaming, amusement or fruit machines., • Pool tables and coin-operated equipment., • Digital jukeboxes and commercial audio systems., • Electronic or electrical fault-finding., • Computers, routers, Wi-Fi and network cabling., • AV, CCTV, alarms or other field-service equipment., • Working in pubs, clubs, arcades or the wider leisure industry., • PAT testing or relevant electrical qualifications. What we offer • Competitive salary based on experience., • Company vehicle and fuel card., • Company phone or tablet., • Tools, equipment and uniform., • Full product and systems training., • Workplace pension., • Holiday entitlement., • Overtime and call-out opportunities., • A varied, hands-on position with opportunities to develop your technical skills., • The opportunity to work with both established leisure equipment and new interactive gaming technology. Working hours The normal working pattern will be agreed with the successful applicant. Because our customers operate within the hospitality sector, some evening, weekend and bank-holiday work may be required. Participation in an on-call rota may also form part of the role. How to apply Please send your CV together with a short explanation of your relevant technical or field-service experience. Applicants from electrical, mechanical, AV, IT, vending, security or similar service backgrounds are encouraged to apply.

Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.

We are looking for a reliable, professional, and vigilant Security Guard to join our team. The successful candidate will be responsible for maintaining a safe and secure environment for staff, customers, visitors, and company property. Key Responsibilities: • Monitor and patrol the premises to prevent theft, damage, and unauthorised access., • Control access to the site and verify visitors, staff, and contractors where required., • Monitor CCTV systems and report any suspicious or unusual activity., • Respond promptly and appropriately to security incidents and emergencies., • Maintain accurate records of incidents, visitors, and daily activities., • Carry out regular security checks and report any safety or maintenance concerns., • Liaise with emergency services and management when necessary., • Provide a professional and helpful presence while maintaining high security standards., • Follow all company security procedures, policies, and health & safety requirements. Requirements: • Valid SIA Security Guard Licence., • Previous security experience is desirable but not essential., • Good communication and interpersonal skills., • Professional appearance and attitude., • Ability to remain calm and professional in challenging situations., • Strong observation and attention to detail., • Reliable, punctual, and able to work independently or as part of a team., • Right to work in the UK. What We Offer: • Competitive pay., • Flexible shift opportunities., • Supportive working environment., • Opportunities for ongoing work and career development. If you are responsible, dependable, and committed to maintaining a safe and secure environment, we would like to hear from you.

About the role New Herblife Ltd is seeking an organised and experienced Office Manager to oversee the company’s day-to-day administrative operations. The successful candidate will ensure that the office runs efficiently while providing administrative support to senior management and the company’s HR and finance functions. Key responsibilities • Organising internal and external meetings and maintaining company diaries;, • Managing office databases, administrative records and filing systems;, • Booking business travel, transport and accommodation;, • Organising company events, meetings and conferences;, • Ordering stationery, IT equipment and other office supplies;, • Managing correspondence and responding to complaints and enquiries;, • Preparing business letters, presentations, reports and other documents;, • Supervising and monitoring the work of administrative employees;, • Processing invoices and maintaining accurate financial records;, • Monitoring office expenditure and assisting with the management of office budgets;, • Developing, implementing and maintaining office procedures and administrative systems;, • Organising induction programmes for new employees;, • Ensuring that workplace health and safety policies and records remain up to date;, • Attending meetings with senior management and implementing agreed actions;, • Maintaining personnel records and supporting general HR administration;, • Arranging interviews and assisting with the recruitment process; and, • Updating financial documents and liaising with the company’s accountant where required. Skills and experience The successful candidate should have: • Previous experience in office management or a comparable administrative role;, • Strong organisational and time-management skills;, • Excellent written and verbal communication skills;, • Experience supervising or coordinating administrative staff;, • Good working knowledge of Microsoft Office and office database systems;, • The ability to prepare professional correspondence, reports and presentations;, • Experience handling invoices, budgets or basic financial administration;, • The ability to manage competing priorities and work with minimal supervision; and A professional, reliable and confidential approach to their work.

Job Purpose The Housekeeping Porter plays an important role in supporting the Housekeeping team to maintain high standards of cleanliness, presentation and organisation throughout the hotel. The role involves ensuring housekeeping teams have the linen, supplies and equipment required to complete their duties efficiently, while also maintaining clean and safe back-of-house and public areas. The successful candidate should be organised, reliable, physically capable of carrying out manual tasks and willing to support the wider hotel team when required. Key Responsibilities • Deliver clean linen, towels and other housekeeping supplies to the required floors and housekeeping areas throughout the shift., • Collect used and soiled linen from housekeeping areas and ensure it is transferred to the designated storage or collection area safely and efficiently., • Maintain appropriate linen levels on each floor to support housekeepers in completing rooms efficiently., • Assist with receiving, organising and distributing linen deliveries., • Keep linen rooms, housekeeping cupboards, corridors and other designated back-of-house areas clean, tidy and organised., • Remove rubbish, empty waste and dispose of items correctly in accordance with hotel procedures., • Assist Housekeeping team members with heavier or bulky items when required, including moving linen, supplies, equipment and other approved hotel items., • Ensure housekeeping trolleys, equipment and storage areas are maintained safely and do not create hazards for guests or team members., • Report maintenance issues, damaged equipment, health and safety concerns or hazards promptly to the appropriate manager., • Report any lost property found while carrying out duties and follow the hotel's lost property procedure., • Ensure chemicals and cleaning equipment are handled and stored safely in accordance with hotel procedures and COSHH requirements., • Respond promptly to reasonable requests from Housekeeping Supervisors and Hotel Management., • Support the Housekeeping team during busy periods to help ensure rooms and hotel areas are prepared within required timescales., • Maintain professional behaviour when working in guest-facing areas and minimise disruption to guests., • Follow hotel security procedures, including ensuring staff-only and storage areas remain secure where required., • Follow all company policies relating to health and safety, fire safety, manual handling and safe working practices. Standards & Expectations The Housekeeping Porter is expected to: • Arrive for shifts on time and ready to work., • Maintain a professional and positive attitude., • Work efficiently and manage workload according to operational priorities., • Communicate effectively with Housekeeping Supervisors, managers and other departments., • Complete allocated duties within reasonable timescales., • Maintain high standards of cleanliness and organisation., • Follow reasonable management instructions., • Work safely and consider the safety of guests and colleagues at all times., • Demonstrate teamwork and a can-do attitude., • Take responsibility for reporting problems rather than leaving them unresolved. Skills & Attributes The ideal candidate will: • Be reliable, punctual and organised., • Be comfortable completing physically demanding duties, including moving linen and supplies., • Be able to work independently and as part of a team., • Have good attention to detail., • Be able to prioritise tasks in a busy hotel environment., • Communicate clearly with colleagues and management., • Understand the importance of guest service and maintaining hotel standards., • Be willing to assist other members of the Housekeeping team when reasonably required. Health & Safety The Housekeeping Porter must carry out all duties safely and in accordance with company procedures. Appropriate manual-handling techniques must be followed when moving linen, equipment or other heavy items. Any accident, injury, damaged equipment, obstruction or potential health and safety hazard must be reported immediately to management. ##

Runner – Qinwan Café – The Chancery RosewoodLocation: Mayfair, LondonJob Type: Full-timeSalary: from £28,000 – £30,000 per year (depending on experience) About Qinwan CaféQinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a curated selection of ice cream, patisseries, dates, and sandwiches.We are looking for energetic and motivated Runners to join our opening team and support the delivery of a seamless and high-quality guest experience. Role OverviewAs a Runner, you will play a key support role within the front-of-house team, ensuring food and beverages are delivered quickly, efficiently, and to the highest standards. This role is ideal for someone looking to build a career in hospitality and gain experience in a fast-paced, luxury café environment. Key ResponsibilitiesService Support • Deliver food and beverages from the kitchen and bar to guests promptly, • Ensure all dishes are presented correctly before serving, • Assist waiters and baristas during service to maintain smooth operations, • Clear and reset tables efficiently Guest Experience • Maintain a positive and professional presence on the floor, • Interact with guests in a friendly and courteous manner, • Respond to basic guest requests and communicate with the team when needed Operational Support • Support opening and closing duties, • Maintain cleanliness and organisation of service areas, • Ensure trays, stations, and equipment are stocked and ready, • Assist in maintaining a smooth workflow during busy periods RequirementsExperience • Previous experience in hospitality is beneficial but not essential, • A willingness to learn and develop within the industry Skills & Attributes • Positive attitude and strong work ethic, • Ability to work quickly and efficiently under pressure, • Good communication and teamwork skills, • High energy and proactive approach, • Attention to detail Additional Requirements • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and positive attitude, • Ability to work in a fast-paced environment What We Offer • Competitive salary, • Opportunity to be part of an exciting new opening, • Training and development opportunities, • Career progression within hospitality, • Staff meals on duty, • Supportive and team-focused environment ScheduleFull-time position with shift-based scheduling based on operational needs.

Join us as a Room Attendant and help create a welcoming and comfortable stay for every guest by maintaining the highest standards of cleanliness, presentation and service at art’otel London Hoxton. We will provide the training, guidance and support you need to grow and succeed in your career. art’otel London Hoxton is a bold lifestyle hotel in Shoreditch, where art, culture, skyline views and destination dining come together, inspired by Signature Artist D*Face. Your Benefits: • Salary: From £12.71 per hour, rising to £14.02 per hour when productivity targets are met. Earn up to £15.02 per hour when trained to check your own rooms., • Additional productivity bonus: Earn £10 for every room cleaned above your daily target., • Start with 30 days holiday per year (pro-rata) - incl. bank holidays, • Two free meals per day, • Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends., • Recommend a friend bonus - up to £750, • Vitality at work - health & wellbeing platform, incl. great gym discounts., • 24/7 access to our Employee Assistance Programme, • Ride to Work Scheme, • BenefitHub - Discounted prices at hundreds of major retailers, • Free uniform dry cleaning, • Rotas published at least two weeks in advance (if applicable), • Extensive career development programmes, • And more... Key Responsibilities as our Room Attendant: • Clean and service guest rooms to the highest standards, ensuring they are ready on time and meet brand expectations., • Replenish linen, towels and guest amenities while maintaining a clean, organised and well-stocked housekeeping trolley., • Respond promptly to guest requests and work closely with other departments to deliver excellent service., • Report maintenance issues, lost property and safety concerns in line with hotel procedures., • Handle guests' belongings with care and professionalism while following all housekeeping standards and procedures., • Use cleaning equipment and chemicals safely while maintaining the highest standards of cleanliness, hygiene and presentation. About You: We are looking for a Room Attendant who takes pride in creating exceptional guest experiences and will: • Have previous housekeeping or cleaning experience, ideally within a hotel environment, although full training will be provided., • Have strong attention to detail and take pride in maintaining high cleanliness standards., • Be organised and able to work efficiently in a fast-paced environment., • Have a positive, guest-focused approach and communicate confidently with guests and colleagues., • Be reliable, flexible and committed to delivering excellent service while sharing our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care. At art’otel, originality is celebrated, talent is nurtured and creativity is part of every experience. We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background. Hotels curated by artists, adored by art-lovers.

Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

We are looking for an experienced Graphic and Multimedia Designer to join our team. The successful candidate will create professional visual content for digital and print platforms, develop branded marketing materials and support the organisation's marketing objectives. Candidates should have strong Adobe Creative Suite skills, relevant professional experience and a portfolio demonstrating their creative and technical abilities. The role requires creativity, attention to detail, good communication skills and the ability to manage multiple projects within agreed deadlines. Job Purpose We are seeking a creative and experienced Graphic and Multimedia Designer to produce high-quality visual content across digital and print platforms. The role will ensure all creative work reflects the organisation's brand identity, marketing objectives and professional standards. Key Responsibilities • Develop creative concepts and designs for digital and print marketing materials., • Create graphics, layouts, advertisements, posters, brochures, menus, signage and other branded materials., • Design content for websites, social media, email campaigns and digital marketing platforms., • Use professional design software, particularly Adobe Creative Suite, including Photoshop, Illustrator and InDesign., • Maintain consistency of branding, typography, colour and visual identity across all materials., • Convert creative briefs and business requirements into effective visual designs., • Prepare artwork and files suitable for digital publication and professional printing., • Manage multiple design projects and prioritise work according to deadlines., • Work with management, marketing and other departments to understand requirements and deliver creative solutions., • Review and incorporate feedback while maintaining design quality and brand consistency., • Maintain organised design files, templates and brand assets., • Keep up to date with current graphic design, digital media and visual communication trends. Skills and Experience Essential: • Relevant qualification in Graphic Design, Visual Communication, Multimedia Design or equivalent professional experience., • Previous professional experience in graphic design or a related creative role., • Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator and InDesign., • Strong understanding of typography, colour, composition, layout and branding., • Strong creative, conceptual and problem-solving skills., • Excellent attention to detail and ability to meet deadlines., • Ability to manage multiple projects and respond effectively to feedback., • Good communication and teamwork skills., • Portfolio demonstrating relevant graphic design and visual communication work. Desirable: • Experience producing artwork for both digital and print media., • Experience with social media marketing and digital content., • Knowledge of multimedia, motion graphics or basic video editing.

Job Title: An Experienced Towing and Recovery Driver Location: South East, London. Job Type: [Full-time / Permanent] Salary + Commission : £300 - £500 per week Job Description: We are looking for a reliable, skilled, and experienced Towing and Recovery Driver to join our busy team. In this role, you will respond to breakdowns, accidents, and vehicle recovery requests, providing excellent customer service to drivers in stressful situations. Key Responsibilities • Respond promptly to recovery dispatches for breakdowns and accidents., • Safely load, secure, and transport various vehicles using flatbeds, spec-lifts, or heavy recovery vehicles., • Diagnose minor roadside faults where possible or safely recover the vehicle to a garage or compound., • Maintain clear communication with the dispatch team and customers., • Conduct daily walk-around checks on your recovery vehicle and maintain accurate logs. Requirements & Qualifications • Experience: Minimum [e.g., 2 years] of commercial towing or vehicle recovery experience., • *Licence: Valid UK Driving Licence with [Class 1 (C+E) / Class 2 (C) / C1 / B+E] entitlement. (Select what applies to your fleet)*., • CPC & Digi Tacho: Valid Driver CPC qualification and Digital Tachograph card., • Clean Record: Maximum of [6] points on your licence (no DR/DD convictions)., • Skills: Excellent knowledge of vehicle tie-down/securing techniques and local road networks., • Availability: Willingness to work a flexible rota, including [nights, weekends, and on-call shifts]. What We Offer • Competitive weekly wages, • Modern, well-maintained recovery fleet., • Full uniform and Specialist PPE provided., • Ongoing training (including IVR modules if required) How to Apply: via interview

Natural Ways Body Balance Limited is a premier wellness and spa centre located in the heart of London. Established in 2012, we specialise in traditional Chinese massage, Thai massage, sports massage, deep tissue massage and holistic wellness therapies. We serve a diverse client base, with a significant proportion of our customers coming from the local Asian community, and are committed to delivering exceptional customer service and promoting wellbeing through professional therapeutic treatments. Due to the continued growth of our business and the expansion of our customer base, we are seeking an experienced Public Relations Officer to strengthen our brand presence, develop community relationships and support the company's ongoing marketing and customer engagement activities. Key Responsibilities 1. Develop and implement public relations activities to promote the company's wellness and holistic therapy services, enhance brand awareness and maintain a positive public image within the local community., 2. Prepare bilingual (English and Chinese) promotional materials and external communications, ensuring consistent brand messaging across all public-facing platforms and supporting the company's reputation and customer engagement., 3. Build and maintain relationships with local community organisations, business associations, referral partners and corporate clients by coordinating approximately 10–15 stakeholder contacts, arranging 2–3 meetings each week and following up partnership opportunities to strengthen community engagement and referral networks., 4. Organise 1–2 community engagement or promotional events each month; monitor customer feedback, online reviews and public perception; analyse market trends and prepare monthly reports with recommendations for senior management., 5. Support business development and partnership initiatives; respond to external enquiries; coordinate public communications; and ensure all external communications comply with UK advertising standards, GDPR and professional ethics. Essential Requirements -A Bachelor's degree or an equivalent qualification; -At least one year's relevant experience in public relations, communications, customer engagement or business development; -Strong written and verbal communication skills in both English and Chinese; -Experience in preparing promotional materials and coordinating external communications; -Experience in maintaining relationships with customers, business partners or external stakeholders; -Good organisational skills and the ability to manage multiple tasks simultaneously; and -A sound understanding of UK professional communication standards, including data protection (GDPR) and advertising requirements. We welcome talented and enthusiastic individuals to join our team.

Overview We are hiring for a Waking night and day shift support worker / carer to join the lovely team around a 19 year young man who has epilepsy and PMLD, is non verbal and has additional health needs. He lives at home with his family and dog. We will need someone to take on both daytime hours as well as cover regular 2 waking night shifts per week. This is full time position (37.5 hours or more per week) for someone who has a strong interest in working with disabled and autistic people. You would ideally need some experience but the correct applicant we are also happy to train. Please let us know in your own words why you are interested or what experience you have. Please be aware that if you do not contact us initially witth a few sentences explaining why you are interested - we can not respond. We need to cover the following waking nights: Sunday and Monday or Thursday and Friday. We would expect the new support worker also to take on occasional extra shifts when colleagues are away. The night supports are strictly waking nights. This is quite an active position - you would need to be really fit and strong and ideally not be too petite either as you would be working with a still growing teenager with a movement disorder. We would prefer someone who can work with a UTR number on a self-employed basis. But if you needed a PAYE because of Visa requirements we can connect you to a care agency who will employ the correct candidate for us. This is not a second job possibility (we would like to find someone who takes on this position as their only job). Training is mostly 2 months of shadowing. Probation is a minimum of 6 months. After probation the rate increases to £17 with a UTR number (PAYE is £15 through the agency). Starting Date: for training Asap. Availability needed also for bank holidays (paid at double rate). Importantly we need to find someone who can also support during some of the Christmas period and Easter. Ideally you live in North London or can easily commute. You would often work together with other team members to engage the young person in every day activities and to take him out into the community. But you would also need to often take on sole charge after training. About the young person He is a very friendly and active autistic young man / teenager. He is non verbal. He can walk short distances but only with a lot of support, otherwise he is in a wheelchair. He likes to go to the park, shopping, cafe and sometimes some planned activities all with a lot of support. He likes the swimming pool and special needs bike rides. His communication is mainly through pictures of reference and is taught with ABA principles. We will train you in behaviour therapy and would expect you to follow our training. There are regular team meetings and you would attend those meetings. He sometimes is also tired and unwell after a seizure or other illness and will then just need care and nurturing and patience. He also sometimes has hospital stays which requires a lot of patience. He needs a lot of physical support. He lives with his family and also a dog. About you You would need to be able to appreciate a person who has profound autism and treat him with dignity and kindness. You would be someone who has interest in special needs, psychology and perhaps nursing. You would perhaps have studied a related field or are planning to study a related field. This position is very different from working in a care home. You would be assisting him with everyday skills and activities as well as feeding, bathing and toileting. If you have experience with intermittent catheterisation, Peresteen as well as PEG feeding then that is an advantage but we can easily also train those skills too. (Please research all terms you are unsure about before you apply). When working a waking overnight shift you will need to make sure that he is safe and alert parents in case of a seizure. Before and after a waking night you need to be able to rest. During the day you need to engage hime both at home and in the community. This position also involves keeping his environment generally tidy and clean and help with his laundry. You should be responsible, cheerful, honest and very reliable, physically strong and healthy as he needs a lot of support. You will be trained by members of the team and the education consultant and be taught the principles of ABA - a behaviour therapy. You would need to be flexible and sometime cover for other people in the team if they are away on holidays or ill. You should • Be able to commit for minimum a year., • Invoice at the end of every month, • Able to work legally in the UK, • Only non smokers and non vapers apply., • Only people who are dog friendly apply., • Be able to speak English, • Be strong and fit, • Be able to swim and be in the water with the young person, • Be able to ride a bike, • Be based in London - ideally north London., • Apply with a cover letter (that explains your interest in this particular position and let us know your experience),, • send a recent CV with dates of education and work experience,, • lateron we need your enhanced DBS and relevant references Please be aware that we can not offer sponsorship. We are based in Islington. Please reply explaining why you are interested (and please read full advertisement before and please write in your own words :). We look forward to hearing from you.

We’re looking for a creative, organised and social-media-savvy to join our team who has a passion for luxury interior design, furniture and architecture. You’ll be responsible for creating engaging content across our social media platforms, helping to grow our online presence and connect with our audience. This role is ideal for someone who understands social media trends, enjoys producing original content and can turn ideas into posts that attract attention and encourage engagement. Key Responsibilities • Plan, create and publish content across platforms such as Instagram, TikTok, Facebook, LinkedIn, Pinterest and YouTube., • Produce short-form videos, photos, graphics, captions and other engaging content., • Develop and manage a consistent social media content calendar., • Film and edit videos for social media campaigns and everyday posts., • Write clear, engaging captions that reflect our brand’s tone of voice., • Monitor social media trends and identify opportunities for relevant content., • Respond to comments and messages while helping to build an active online community., • Work with the wider team to support campaigns, promotions, events and product launches., • Review content performance and use insights to improve future posts., • Ensure all content is accurate, on-brand and published on schedule., • Create business digital collaterals Skills and Experience • Previous experience creating content for brands, businesses or personal social media channels., • A strong understanding of major social media platforms and how their audiences differ., • Confident filming and editing short-form video content., • Experience using tools such as Adobe Creative Cloud or similar software., • Strong written communication and copywriting skills., • A good eye for design, photography and visual storytelling., • Ability to manage multiple tasks and meet deadlines., • Creative, proactive and comfortable appearing on camera when required., • Knowledge of social media analytics and performance reporting is an advantage.

Front of House Team Member Walthamstow Village About UsThe Axe & Ember Smokehouse is a family-run independent business in the heart of Walthamstow Village, specialising in Texas-style low & slow BBQ.As a family-run restaurant, we place a strong emphasis on teamwork, reliability and creating a welcoming environment for both our customers and our staff. Everyone plays an important part in the business, and we are looking for people who take pride in what they do and want to become part of the Axe & Ember team.About the RoleWe are looking for confident, friendly and hardworking Front of House (FOH) Team Members to join our team.Our FOH team is the face of the restaurant and plays a major part in creating the Axe & Ember experience. From welcoming guests to checking on tables throughout their meal, we expect genuine, attentive hospitality.This is a hands-on role. We are looking for people who are proactive, comfortable working at pace and willing to help wherever required. We’re looking for someone with previous experience working in a fast-paced restaurant environment. Key Responsibilities • Welcome every customer warmly and professionally., • Seat guests and explain how the restaurant and ordering process works., • Works well under pressure in a fast paced environment., • Have excellent knowledge of the menu, including our smoked meats, sides, sauces, allergens and portion options., • Confidently explain our low & slow BBQ concept and help customers choose dishes where required., • Check on tables regularly throughout their visit rather than waiting for customers to ask for assistance., • Clear, clean and reset tables quickly and to a high standard., • Deliver food and drinks accurately to the correct tables., • Ensure customers have cutlery, napkins, sauces and everything required for their meal., • Communicate clearly with the kitchen and other FOH team members., • Deal professionally with customer questions, requests and concerns., • Escalate complaints or significant issues to management immediately., • Maintain excellent cleanliness throughout the restaurant, including tables, floors, service areas and customer-facing spaces., • Complete opening and closing duties as required., • Help maintain a smooth flow of service during busy periods., • Follow all food hygiene, allergen, health & safety and restaurant procedures., • Assist other members of the team whenever required. Customer Service StandardsAt The Axe & Ember, FOH is about more than bringing food to a table.Every team member is expected to: • Be friendly, approachable and attentive., • Acknowledge customers promptly, even when busy., • Regularly check whether guests are enjoying their food or need anything., • Never stand around when there are tables to clear, customers to assist or jobs that need completing., • Remain calm and professional during busy services., • Treat every customer with respect., • Take pride in representing our family-run business., • Understand that small details can make the difference between an average visit and an exceptional one. What We’re Looking ForThe ideal candidate will be: • Reliable and punctual., • Confident speaking with customers., • Friendly and positive., • Hardworking and proactive., • Able to work quickly without sacrificing service standards., • Comfortable working in a busy restaurant environment., • A strong team player., • Able to take instruction and respond positively to feedback., • Well presented with good personal hygiene., • Willing to learn the menu thoroughly., • Flexible and available throughout our restaurant opening hours. Previous restaurant or hospitality experience is preferred, but attitude, reliability and willingness to learn are equally important.Menu & Allergen KnowledgeAll FOH staff are expected to develop strong knowledge of our menu.You should never guess when answering a customer’s question regarding allergens or dietary requirements. If you are unsure, you must check with the appropriate member of management or kitchen team before giving the customer an answer.TeamworkAs a family-run business, teamwork is extremely important to us. We operate as one team and expect everyone to support each other.Although your primary position may be Front of House, everyone is expected to support the wider operation when necessary. During busy periods, this may mean running food, clearing tables, cleaning, restocking or helping another team member without having to be asked.If you see something that needs doing, take ownership of it. Working HoursThe hours of work for this position will be during the restaurant’s opening hours:Wednesday & Thursday: 5:00pm – 10:00pmFriday & Saturday: 4:00pm – 11:00pmSunday: 4:00pm – 9:00pmApplicants should be available to work across these hours, including evenings and weekends. Shifts will be arranged according to the needs of the business.What We Offer • The opportunity to work within a genuine family-run independent business., • A friendly and supportive working environment., • Staff training and development., • Opportunity to develop within a growing restaurant., • Staff meals/benefits in accordance with company policy., • A fast-paced workplace where good performance, reliability and initiative are recognised. Our StandardOur goal is simple:Great food. Great service. Great hospitality.Every FOH team member represents The Axe & Ember and our family business. We expect our customers to receive the same warm, attentive and professional service regardless of how busy the restaurant becomes.

We are seeking a reliable and customer-focused team member to support our hospitality operations. • Welcome guests and provide attentive, professional service., • Take orders accurately and communicate them clearly to the kitchen or bar team., • Serve food and beverages efficiently and courteously., • Maintain clean, tidy, and well-presented dining areas., • Respond to guest requests and help ensure a positive dining experience., • Work collaboratively with colleagues in a busy hospitality environment., • Follow food safety, hygiene, and workplace procedures. Previous hospitality experience is beneficial. Strong communication skills, a positive attitude, and a commitment to excellent customer service are essential.