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Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!
PLS DO NOT APPLY IF YOU DO NOT HAVE CHILDCARE EXPERIENCE We are looking for a part time After School Club Assistant working 2-3 shifts per week in Winchmore Hill. Role includes: Safety: Ensuring children's safety at all times, including when setting up play areas and supervising children while they play Activities: Planning and setting up activities for children to participate in, such as games, reading, and interactive play Support: Building trust and supporting children to feel comfortable and settled, and listening to their needs and responding appropriately Communication: Meeting and greeting parents, and providing them with feedback on their child's time at the club, and communicating with parents daily on their child's activities Administration: Keeping records and ensuring that club procedures are implemented Meals: Preparing and serving meals, and supervising mealtimes Transportation: Ensuring the safe collection and transportation of children between classes and the club Must have 1 year experience & DBS check £11.50p/h
We are looking for a proactive and confident individual that prides themselves on providing excellent levels of service to support our Kensington based client, who has the flexibility to travel with the family as required. We are seeking to hire someone with extensive knowledge in Canine care and training who will join the household team. The family currently have a range of animals you will be charged with caring for including dogs. cats, rabbits and other animals. Primarily you will be handling the dogs, including handling, training and traveling with the dogs. Ensuring the wellbeing of the dogs including feeding, training, exercising and grooming is the main part of this position. Up keep of pet areas including litter trays and light housekeeping in pet areas. Day to day grooming and cleaning of the animals. Maintaining good health of the animals and administering medication where required. A general passion for animals and their wellbeing is essential. You must be comfortable working around children. Responding to various ac hoc duties as and when required. Our client is looking for someone proactive, energetic with a can-do attitude who has good communication skills. A proven track record in dog handling – within a military setting would be advantageous. Proof of right to work in the UK, passport and ability to travel would wide is essential. This is a live put position, so you much live within a commutable distance of Kensington. Salary £40,000 – £45,000 DOE Shifts are usually Monday – Friday however some weekend flexibility will be required but rarely Holiday – 20 days plus bank holidays with a day in lieu if any additional days are worked. Pension scheme is available. Annual bonus at the discretion of the employer.
We are looking for two enthusiastic, hard-working individuals to work in our new homework club! You will be assisting a lead tutor in delivering our new program, ‘Educational Enrichment at The Trust.’ Working in a strong team of three (one lead tutor and two assistants), you will help create links between local primary schools, parents and students to further local young people’s educational development. You will be required to attend 4, 2-hour sessions a week (Tuesday, Wednesday, Thursday and ideally Saturday) where you will be responsible for administrative duties and supporting students. Weekday sessions are 4:30- 6:30, Saturday sessions 11 –1 although these hours may be flexible for the right candidate. This role is term time only and will be £20 an hour. This is an excellent opportunity to work in a small charity while making a difference in your local community. Responsibilities: Taking the register and making sure all student details are logged in an appropriate fashion. Supporting students at the lead tutor’s request. Making sure all materials are ready for each session. Helping to compile progress reports for parents. Helping to establish good working relationships with local primary schools. Conduct interviews with students at the start of the program to help ascertain their educational goals. Conduct interviews with students at the midpoint of the program to check their progress. Conduct interviews with students at the end of the program to ascertain how it (the program) has helped them achieve their goals. Compile the above interviews into a presentation to be given at the conclusion of the program. Create a paper copy of this presentation. Required Knowledge, Skills, and Abilities · Must have an up-t-o-date DBS Check. · Must have (at least) three years working in education/ with young people and references to show it. Must have good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the staff, trustees, and the public. The ability to effectively present information and respond to questions from parents and students. The ability to maintain the confidentiality of client information. The ability to work in a team.
We’re looking for a dynamic and creative Chief Marketing Officer (CMO) to join The London Network and help us elevate our brand. The London Network hosts exclusive networking events for tech entrepreneurs, professionals, and investors, creating a space for meaningful connections and opportunities. Key Achievements: • 1,000+ attendees • Participants from 30+ cities • Hosted 50+ events If you’re passionate about digital marketing, social media, and content creation, this is your chance to drive the growth of a fast-growing community. Responsibilities: • Social Media Strategy: Develop and execute a content strategy for Instagram, LinkedIn, Facebook, and TikTok to grow our online presence. • Email Marketing: Plan and deliver impactful email campaigns to engage with our network and attract new members. • SEO: Optimize content and web presence to improve search engine rankings and drive organic traffic. • Digital Marketing: Oversee paid campaigns across platforms like Google Ads and social media to maximize ROI. • Photography & Videography: Create high-quality photos and videos for social media posts, reels, and promotional materials. • Content Creation: Design and post engaging content tailored to each platform to drive engagement and build brand loyalty. • Analytics: Track performance metrics across social media, SEO, and digital campaigns to optimize strategies. • Community Engagement: Actively engage with followers, respond to comments, and foster a sense of community online. Requirements: • Bachelor’s degree in Digital Marketing or a related field (preferred). • Proven experience in social media management and growth. • Strong knowledge of SEO strategies and tools. • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot). • Experience in creating and managing digital advertising campaigns (Google Ads, Meta Ads, etc.). • Proficiency in photography and videography, including editing tools (e.g., CapCut, Adobe Premiere). • Creative mindset with a strong sense of branding and storytelling. • Analytical skills to interpret data and optimize campaigns. • Ability to work independently and bring fresh, innovative ideas. Pay: This role offers the opportunity to become a co-founder of The London Network, a startup where you will receive shares; details to be discussed.
Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you
Job Types: Full-time, Temporary, Zero hours contract Pay: £11.44 per hour Overview We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and overall presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience, ensuring they feel comfortable and valued during their stay. Duties Clean and tidy guest rooms, including making beds, dusting surfaces, and vacuuming carpets. Restock room supplies such as towels, toiletries, and linens to ensure all amenities are available for guests. Inspect rooms for maintenance issues and report any concerns to the appropriate department. Maintain cleanliness in public areas, including lobbies, hallways, and restrooms. Follow health and safety regulations while performing cleaning duties. Respond promptly to guest requests for additional items or services. Collaborate with other hotel staff to ensure a seamless guest experience. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a focus on cleanliness and organisation. Excellent time management skills to efficiently complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Good communication skills to interact effectively with guests and colleagues. A positive attitude and a willingness to go the extra mile for guests. Join our team as a Room Attendant in our CLIENT HOTEL and contribute to creating memorable experiences for guests through your hard work and dedication!
Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.
Working Days: 6 days a week Times: 8pm-6am (60h p/w) Location: Central London Salary: £42,000-£45,000 DOE About The Role: As a Residential Security Officer, you will be the first line of support for employees and visitors to the site, providing a professional and friendly service. You will be based in a security gatehouse on the property, outside of the residence, therefore regular patrols of the perimeter will be required. This role is working for a family home & business with a small team of staff. As part of your role, your key responsibilities will include, but are not limited to: - Vigilant, regular and comprehensive patrols, noting and reporting unusual activity, suspicious people, vehicles etc - Act as a first line support to employees and visitors to the site, providing a professional and friendly service whilst controlling access in and out of the property - Monitor fire, security, alarm system and CCTV, ensuring all are working properly - Ensure that assigned tasks are completed in a professional and timely manner, meeting relevant legislation - Respond promptly to any security incidents or emergencies, keeping the residents safe - Maintain accurate records of incidents, activities and contractors on site - Ensuring security equipment is working properly e.g. security lighting, alarms, CCTV coverage, reporting any issues - Collaborate with other security personnel to ensure comprehensive coverage The ideal candidate should meet the following criteria: - You must have the right to work in the UK - Previous military experience is important - SIA license is advantageous - Experience working security for a private family residence and/or office is an advantage - Strong communication skills (fluent spoken and written English) - A professional demeanour with sound judgement, integrity and the ability to remain calm under pressure - Reliable and punctual with a strong work ethic - Good level of fitness - Ability to work on own initiative, self-starter - Data management and strong record keeping skills
Full Time & Part Time Positions Available About the Role We are seeking experienced Gas Safe registered heating engineers to join our team in both full-time and part-time capacities. The successful candidates will be responsible for installing, servicing, and maintaining domestic heating systems and boilers across our service area. Key Responsibilities Perform domestic boiler installations, including system design and configuration Conduct annual boiler services and safety checks Diagnose and repair faults in heating systems and controls Complete all necessary documentation and certificates for installations and maintenance Provide expert advice to customers on heating system efficiency and maintenance Respond to emergency call-outs during assigned shifts Maintain van stock and tools in good working order Ensure compliance with all relevant safety regulations and industry standards Required Qualifications Valid Gas Safe registration Level 3 NVQ Diploma in Gas Engineering or equivalent Current ACS certification Valid UK driving licence Minimum 3 years' experience in domestic heating installation and maintenance Essential Skills Strong knowledge of various domestic boiler types and heating systems Excellent fault diagnosis and problem-solving abilities Good communication skills and customer service orientation Ability to work independently and manage own schedule Strong attention to detail and commitment to safety Physical capability to handle tools and equipment Basic IT skills for documentation and communication Working Hours Full Time: Monday to Friday, 8:00 AM - 5:00 PM 40 hours per week Weekend rotation for emergency call-outs (paid extra) Part Time: Minimum 20 hours per week Flexible scheduling available Optional participation in emergency call-out rota Benefits Package Competitive hourly rate based on experience Vehicle provided with fuel card Tool allowance Uniform provided Pension scheme 28 days holiday (pro-rata for part-time) Ongoing training and development opportunities Health and safety equipment provided Overtime opportunities available Location Coverage area: [Insert specific UK region] Must be willing to travel within service area Health & Safety Requirements Strict adherence to Gas Safe regulations Compliance with company health and safety policies Regular safety training participation Proper use of PPE at all times Career Development Opportunities for additional certifications Progression to senior engineer roles Mentoring opportunities for apprentices Regular skills updates and training To apply, please submit your CV, Gas Safe registration number, and a cover letter detailing your relevant experience. Please
Creating and managing the press and public relations strategy. • Preparations for influencer and/or press arrivals. • Management of the operational part of events (guestlist management and welcoming guests, creation of operational technical sheets) • Technical coordination with partners (delivery, equipment and sound) • Proactive search for partnership opportunities (must be proactive) • Manage the PR inbox and respond to press, blogger, image and filming requests • Arrange and attend regular press meetings – at least one per week • Be proactive and reactive using creativity and initiative to get the job done effectively • Work closely with the general manager to ensure an effective and productive working relationship • Assist in the management and execution cultural events programming Creation of content and texts for associated communications media. • Management of partner and service provider invoicing (creation of supplier files, follow-up of payments). • Proactivity in terms of networking and communication towards the partners around us, in creative circles: fashion, music, art, culture, food. • Monitor, analyse, and communicate PR results on a quarterly basis. • Provide regular reports and insights to senior management for continuous improvement.
Job Title: Barista/Waitress with Kitchen Assistant Responsibilities Job Summary: We are seeking a friendly, efficient, and versatile Barista/Waitress to join our team. In this role, you will be responsible for preparing high-quality beverages, taking customer orders, and ensuring an excellent dining experience. Additionally, you will assist in the kitchen as needed, contributing to food preparation and maintaining a clean, organized workspace. Key Responsibilities: Customer Service & Front-of-House: Greet customers warmly and provide excellent service. Take orders accurately and relay them to the appropriate team members. Serve food and beverages promptly and professionally. Respond to customer queries, requests, and complaints with a positive attitude. Beverage Preparation: Prepare and serve a variety of hot and cold beverages, including specialty coffees, teas, and smoothies. Operate and maintain coffee machines, grinders, and other barista equipment. Ensure drink quality and presentation meet company standards. Kitchen Assistance: Assist in basic food preparation tasks as directed by the chef or kitchen staff. Help with plating and garnishing dishes during busy periods. Maintain cleanliness and organization in the kitchen and storage areas. Cleaning & Maintenance: Clean and sanitize tables, counters, and equipment regularly. Follow all health and safety guidelines for food handling and storage. Restock supplies in the kitchen and front-of-house as needed. Team Collaboration: Work closely with the kitchen and serving staff to ensure smooth operations. Communicate effectively to anticipate and address customer needs. Qualifications & Skills: Previous experience as a barista, waitress, or kitchen assistant is preferred. Ability to multitask in a fast-paced environment. Strong communication and interpersonal skills. Basic knowledge of food and beverage preparation techniques. Flexibility to work shifts, including evenings, weekends, and holidays. Physical stamina to stand for long periods and lift moderate weights. Why Join Us? Opportunity to develop skills in both front-of-house and kitchen operations. Friendly, supportive team environment. Potential for growth within the company. If you’re passionate about hospitality and enjoy delivering exceptional service, we’d love to hear from you!
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking an experienced Childminder to join our team and play a pivotal role in ensuring the smooth and efficient services. The prospective applicant needs to demonstrate the following: · Ensuring a high level of compliance is always maintained. · Creates friendly, secure atmosphere and tries to gain the trust and confidence of those in the home or under supervision. · Plans and participates in games and leisure activities to encourage emotional, social, physical and intellectual development. · Provides one-to-one counselling or group therapy. · Maintains contact and discusses problems/progress with other staff and social workers. · Selecting fun activities and entertainment such as games, reading and outdoor activities, helping the children with homework and other school projects. · Preparing food, providing snacks, assisting with eating, monitoring sleep and taking care of hygiene, as instructed by parents. · Keeping the children safe, keeping contact numbers at hand, alerting the parents immediately if there are any issues at home, then documenting any incident. Skills, experience, and qualification required for the role. · Proven experience as a Childminder or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Also Childminder must communicate professionally with the parents, including actively listening, responding, and engaging with the children. Clear and open communication prevents misunderstandings and ensures the children's needs are met Experience in the similar role for 3 years is desirable. If you are a skilled Childminder looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!
Professional and Enthusiastic Receptionist & Spa Coordinator at Hampstead MedSpa Are you a highly organised, professional, and personable individual with a passion for client service? Hampstead MedSpa, located in the heart of North London, is seeking a Receptionist & Spa Coordinator to join our growing team. If you thrive in a dynamic environment and love the beauty and wellness industry, this is your chance to shine in a luxurious, state-of-the-art MedSpa setting. This is a zero-contract, freelance position, offering flexibility and the opportunity to shape your schedule while contributing to a thriving MedSpa environment. Plus, enjoy a commission-based incentive scheme for exceeding sales thresholds and achieving targets. Key Responsibilities, as the face of Hampstead MedSpa, you will: - Create a Memorable First Impression: Greet clients warmly, ensuring they feel welcomed and valued from the moment they arrive until their departure. - Manage Bookings & Schedules: Coordinate appointments for treatments such as injectables, body therapies, skincare, hair services, and nails, ensuring smooth operations. - Support Professionals: Liaise with our talented team of nurses, beauticians, laser specialists, and therapists to optimise schedules and room usage. - Handle Inquiries: Respond to client questions and requests via phone, email, and social media with professionalism and efficiency. - Ensure Satisfaction: Act as the point of contact for feedback and client concerns, ensuring all issues are resolved promptly and effectively. - Maintain a Polished Reception Area: Keep the reception area clean, organised, and inviting for clients and visitors. - Perform Administrative Duties: Process payments, issue invoices, and manage booking software with accuracy and attention to detail. - Promote Services: Upsell treatments and products where appropriate, providing clients with tailored recommendations. - Assist with Marketing Efforts: Collaborate with the management team to coordinate social media posts and campaigns to promote services and grow the business. What We Offer At Hampstead MedSpa, we value our team and offer: - Flexibility: This zero-contract, freelance role allows you to shape your schedule to fit your lifestyle while supporting a growing MedSpa business. - Commission-Based Incentives: Earn a commission for exceeding sales targets, with opportunities to increase your earnings as you help the business grow. - A Luxurious Workplace: Work in a stunning, modern MedSpa environment with premium facilities and a supportive, collaborative team. What We’re Looking For We are looking for someone with: - Experience: Previous experience as a receptionist or spa coordinator is highly desirable, especially in the beauty or wellness industry. - Excellent Communication Skills: A warm, friendly demeanor paired with outstanding organisational and multitasking abilities. - Technical Proficiency: Familiarity with booking software, Microsoft Office tools, and social media platforms. - Professionalism: A polished appearance and a calm, confident presence, even in a fast-paced environment. - Client-Focused Attitude: A proactive, problem-solving mindset and a dedication to ensuring every client leaves satisfied. - Passion for the Industry: An interest in beauty, aesthetics, and wellness is a strong plus. Join our team at Hampstead MedSpa and help us create a world-class experience for our clients while advancing your career in a supportive and luxurious environment. Apply now to become part of our journey to excellence!
Join our Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our team member you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us! Responsibilities: - Manage and maintain the cleanliness of the restrooms throughout the shift - Cache Cache - Monitor and restock restroom supplies such as toilet paper, soap, and paper towels - Clean and sanitize restroom fixtures, including toilets, sinks, mirrors, and floors - Empty trash receptacles and replace garbage bags as needed - Respond promptly to guest requests or concerns regarding restroom cleanliness - Maintain a professional and courteous demeanor while interacting with guests
PRS Jobs are currently recruiting a Head Chef to join our prestigious client based in a college. You will be responsible for the kitchen operation, cost efficiency and production of innovative quality food/menus in line with agreed budgets to improve sales. This is a full time position, 40 hours per week, Mon-Friday term time only, with an additional 2 weeks work. Total working weeks 39 for the year. Shift between 07:00 and 15:30. Free meals on duty, parking on-site. You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks. You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within. We are passionate about developing our people and over training and development. We also offer apprenticeship schemes, so that your learning journey can continue. A day in the life of a Head Chef Trains and leads culinary and kitchen employees to use standard methodology food production technique and ensure quality in final presentation of food. Provides ongoing mentoring on food production and food quality and training with respect to safety awareness. Rewards and recognises employees. Maintains all staff records including training records, shift opening/closing checklists and performance data. Computer literate. Multi-tasking as well as ability to simplify the agenda for the team. is essential Identifies the training needs of staff and carries out the relevant training in new procedures, methods of working or use of new equipment and cleaning products. Implement any new company policy decisions and train staff accordingly. Capability to develop innovative solutions in the most financially efficient way possible. Develops and maintains effective client and customer rapport for mutually beneficial business relationship. Aggregates and communicates regional culinary and ingredient trends. Empowers team to deliver excellence in customer service. Investigates concerns and respond to needs relating to the catering service and takes corrective action. Full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes and ingredients through handling customer driven menus and labour standards. Understands end to end supply chain and procurement process and systems, ensures only authorised suppliers are used. You will be set up for success if you have: NVQ Levels 1 & 2 in culinary skills. Clean Enhanced DBS. Experience in a similar educational environment. Can do attitude with a willingness to learn. Pro active in attitude.
Executive Assistant to the CEO Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination: - Organize, attend, and take minutes during executive meetings. - Coordinate board meetings and prepare necessary materials. - Ensure follow-up on action items from meetings. 3. Communication Liaison: - Serve as the primary point of contact between the CEO, internal teams, and external partners. - Handle confidential information with discretion and professionalism. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management: - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination: - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations: - Develop and implement administrative systems and procedures to enhance office efficiency. - Prepare expense reports and manage budgets for the executive office. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - Strong organizational skills with the ability to manage multiple tasks and priorities. - Excellent verbal and written communication skills. - High level of attention to detail and accuracy. - Ability to handle sensitive and confidential information with discretion. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025
As a Sales and Lettings Agent at The London Tenant, you will play a vital role in connecting tenants with their ideal rental properties in the vibrant Canary Wharf area. You will manage the entire lettings process, from property viewings to securing tenancy agreements, while providing exceptional service to both landlords and tenants. Key Responsibilities: Handle property inquiries for rental properties in Canary Wharf and surrounding areas, providing prospective tenants with detailed information and arranging viewings. Conduct property viewings with potential tenants, showcasing properties professionally and addressing any queries they may have. Negotiate rental terms on behalf of landlords, ensuring agreements that meet both the landlord’s and tenant’s expectations. Coordinate the letting process, including referencing tenants, preparing tenancy agreements, and ensuring all necessary documents are in place. Maintain strong relationships with landlords, acting as their main point of contact, advising on market trends, and helping them achieve optimal rental income. Ensure properties are marketed effectively, collaborating with the marketing team to create attractive listings and manage online property portals. Stay up-to-date on rental market trends in the Canary Wharf area, offering clients expert guidance on pricing and availability. Respond to inquiries and follow up with leads in a timely and professional manner, ensuring a smooth and efficient lettings process. Assist with tenant move-ins, conducting check-ins, and ensuring all initial concerns are addressed for a positive tenant experience. Ensure compliance with legal regulations, including referencing, right to rent checks, and deposit registrations. Qualifications & Skills: Previous experience in lettings or real estate, with a focus on high-demand areas like Canary Wharf. Strong knowledge of the local rental market and an understanding of tenant and landlord needs. Excellent communication and negotiation skills, with a customer-focused approach. Ability to manage multiple lettings at once, with strong organizational and time management skills. Proficiency in property management and CRM software is an advantage. A proactive attitude with the ability to generate leads and close deals quickly. A commitment to delivering exceptional service and building long-lasting relationships with clients. Benefits: Accommodation with performance-based commission opportunities. Opportunities for career development and growth within the company. A dynamic and supportive team environment. Flexible working hours and the option to work remotely when needed. If you’re passionate about the lettings market and want to thrive in the fast-paced Canary Wharf area, we’d love to hear from you!
Draw up client bookings for tables and ensure that tables are set before clients’ arrival Manage the front desk by receiving incoming calls, greeting and attending to customers Inform guests about the availability of tables and direct them to the tables Keep records of guests who visit the restaurant Assist customers with answers to queries, and proffer solutions to issues within your capacity Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.