Harrys Victoria is currently hiring their opening team for this summer! Step into the warm embrace of Harry's and become part of a restaurant that embodies the soul of Italy in every detail. Our menu reflects a rich heritage dating back to the 1930s when Giuseppe Cipriani first established this iconic Venetian institution. Beyond our classics, our menu celebrates the bounty of Italian cuisine with a contemporary twist. From pizzas to pasta dishes showcasing the finest seasonal ingredients, each creation is a tribute to both tradition and innovation. In order to be considered for the role, we require: Must be available to start on 17th June and complete full 2 weeks of Monday to Friday training (week commencing 17th June and 24th June) Must have valid right to work in UK Must be able to happily commute to Victoria on a daily basis Available to meet with the recruitment team on Wednesday 15th, 22nd or 29th May at a recruitment venue to be confirmed Would you like to be considered for the team? Please respond interested and a member of the recruitment team will contact you to provide further details.
Harrys Victoria is currently hiring their opening team for this summer! Step into the warm embrace of Harry's and become part of a restaurant that embodies the soul of Italy in every detail. Our menu reflects a rich heritage dating back to the 1930s when Giuseppe Cipriani first established this iconic Venetian institution. Beyond our classics, our menu celebrates the bounty of Italian cuisine with a contemporary twist. From pizzas to pasta dishes showcasing the finest seasonal ingredients, each creation is a tribute to both tradition and innovation. In order to be considered for the role, we require: Must be available to start on 17th June and complete full 2 weeks of Monday to Friday training (week commencing 17th June and 24th June) Must have valid right to work in UK Must be able to happily commute to Victoria on a daily basics. Available to meet with the recruitment team on Wednesday 15th, 22nd or 29th May at a recruitment venue to be confirmed Would you like to be considered for the team? Please respond interested and a member of the recruitment team will contact you to provide further details.
Job Title: Reception Manager Company: MAYFIVE Hair Salon Location: Chiswick, London Salary: £14 per hour Schedule: Tuesday: 9:00 AM - 6:00 PM Wednesday: 10:00 AM - 7:00 PM (or OFF) Thursday: 9:30 AM - 7:00 PM Friday: 10:00 AM - 5:00 PM Saturday: 1on1off; 9:00 AM - 5:00 PM About MAYFIVE Hair Salon: MAYFIVE is an upscale hair salon located in the vibrant neighborhood of Chiswick. Renowned for its exceptional service and contemporary styling, MAYFIVE is dedicated to providing clients with an unforgettable salon experience. Job Description: MAYFIVE Hair Salon is seeking a dynamic and organized Reception Manager to join our team. As the first point of contact for our clients, the Reception Manager plays a crucial role in maintaining our salon's reputation for outstanding customer service. This position requires excellent communication skills, attention to detail, and a passion for the beauty industry. Responsibilities: 1.Client Experience: Greet clients warmly and ensure they feel welcome and comfortable throughout their visit. Manage client bookings, appointments, and walk-ins efficiently, using our salon software system. Provide information to clients regarding services, pricing, and availability. Address client inquiries and concerns in a professional and timely manner, ensuring high levels of client satisfaction. 2.Scheduling and Coordination: Coordinate the daily schedule of stylists, ensuring optimal use of time and resources. Manage staff schedules, including breaks and time off, in accordance with salon policies. Communicate effectively with stylists and other staff members to ensure smooth operations and exceptional service delivery. 3.Administrative Duties: Maintain accurate records of client information, bookings, and transactions. Handle cash and card transactions, including processing payments and issuing receipts. Monitor inventory levels of salon products and supplies, and place orders as needed. Assist with general administrative tasks, such as answering phone calls, responding to emails, and maintaining a clean and organized reception area. 4.Team Leadership: Lead by example, demonstrating professionalism, positivity, and a commitment to excellence. Provide guidance and support to reception staff, fostering a collaborative and customer-focused work environment. Conduct regular training sessions to ensure reception staff are equipped with the knowledge and skills needed to deliver exceptional service. Requirements: Previous experience in a customer service or reception role, preferably within the beauty or hospitality industry. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using salon software systems for booking appointments and managing client information. Flexibility to work a varied schedule, including weekends and evenings. Leadership skills with a positive attitude and a passion for delivering outstanding customer experiences. If you are enthusiastic about the beauty industry and thrive in a fast-paced, client-focused environment, we invite you to join our team at MAYFIVE Hair Salon as our Reception Manager. Apply now to be part of our dynamic team and contribute to the success of our salon!
Harrys Victoria is currently hiring their opening team for this summer! Step into the warm embrace of Harry's and become part of a restaurant that embodies the soul of Italy in every detail. Our menu reflects a rich heritage dating back to the 1930s when Giuseppe Cipriani first established this iconic Venetian institution. Beyond our classics, our menu celebrates the bounty of Italian cuisine with a contemporary twist. From pizzas to pasta dishes showcasing the finest seasonal ingredients, each creation is a tribute to both tradition and innovation. In order to be considered for the role, we require: Must be available to start on 17th June and complete full 2 weeks of Monday to Friday training (week commencing 17th June and 24th June) Must have valid right to work in UK Must be able to happily commute to Victoria on a daily basis Available to meet with the recruitment team on Wednesday 15th, 22nd or 29th May at a recruitment venue to be confirmed Would you like to be considered for the team? Please respond interested and a member of the recruitment team will contact you to provide further details.
The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
We are seeking a friendly and outgoing Restaurant Host/Hostess to greet and seat our customers. In this role, you will be the first point of contact for our guests, and as such, you should be courteous, professional, and able to provide exceptional customer service. Responsibilities: - Greet guests as they arrive and seat them accordingly - Manage reservations and waitlists - Answer phone calls and respond to customer inquiries - Assist with maintaining the cleanliness and organization of the restaurant - Liaise with servers and kitchen staff to ensure customer satisfaction - Assist in any other tasks as required Requirements: - At least 1 year of experience in a similar role - Positive, friendly, and outgoing personality - Excellent communication skills - Ability to multitask and work in a fast-paced environment - Must be available to work weekends and holidays - Knowledge of restaurant operations and terminology If you are passionate about hospitality and enjoy working in a team environment, we would love for you to join our team. Please submit your resume.
Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.
La Mia Mamma LTD, a fast growing and successful group of Italian restaurants (La Mia Mamma and Made in Italy), is currently looking for a highly motivated and extremely organized Italian speaker Social Media Manager to join the team at its headquarter in Chelsea (King's Road). As the Social Media Coordinator and Content Creator, you will manage how we communicate and look through the La Mia Mamma and Made in Italy restaurants’ social media channels. You’ll be our eyes and ears on the ground to capture content in our locations and manage all social media channels to sustain an engaging audience and increase followers and customers. This role will have a direct impact on our entire social media strategy and take a central role in promoting La Mia Mamma and Made in Italy project. This is a fantastic opportunity for an experienced social media and content coordinator with broad experience in social media management, content creation and copy-writing looking for the next step in their career.` Responsibilities include Social Media Management - alongside the Head of Marketing and Marketing Manager, drive and devise a strong social media strategy that encompasses all social media channels and develops new and existing content pillars - manage the company's social media channels (Instagram, TikTok, Facebook, LinkedIn) with regularly scheduled content in line with the marketing calendar and seasonal events and ensuring content is on brand - create and carefully curate new, engaging, innovative content through strong storytelling and by mastering the tone of voice and personality and ensuring clear call to action to drive audience engagement - be ahead of the trends at all times by researching and suggesting new up-and-coming viral content ideas leading to real-time marketing opportunities - devise new social media marketing campaigns depending on seasonal or product requirements while working with the wider team to brainstorm ideas - community management of our social media accounts by responding in a friendly and timely manner and forwarding questions / requests to the relevant stakeholders - support with monthly reporting on social media analytics. Learn from insights gathered to help define current and future social media strategy. - staying up to date with the latest digital innovations in the industry and amongst our competitors to ensure we stay at the forefront of these Content Creation - Create social media first content, including photos and videos, for all platforms to capture high-quality, platform-specific content - Photo library management to ensure content is named and categorised properly and easily accessible for the wider team - Collaborate and manage on photoshoots for larger campaigns through effective planning Role Requirements - 3 years of experience managing social media and content creation in hospitality or personal social media following focusing on food and drink. - Experience growing an audience and using social media platforms and planning tools - Knowledge of social media platforms with experience in editing Stories, Reels and TikTok videos - Strong Photography and Videography skills with a portfolio of previous experience - Excellent copywriting skills and command of the English language - Highly organised and a self-starter full of ideas, who can work independently - Italian language and/or knowledge of Italian culture. Other Key Skills - Creative, innovative and full of ideas with strong conceptual skills - Warm, friendly and bubbly individual who loves working in a tight-knit team - Have a keen eye for photography and videography, and understand its importance in the food and drink industry respectively - A deep passion for the food and drink industry - Highly motivated and self-driven with an ability to work independently and within a team - Excellent organisational skills, time management and ability to multi-task - Accuracy and attention to detail - Experienced in Microsoft Office Suite and Google Drive Suite - Right to live and work in the UK - Ability to work from our office in Chelsea Monday to Friday.