Complaints handling jobs in Basingstoke

As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role ...

The successful candidate will be responsible for overseeing a customer service team and handling customer complaints. Client Details Our client is a well-established financial services provider that ...

Manage the complaints-handling department to ensure prompt response to customer queries and effective resolution strategies * Have a hands-on approach to support your team with escalated customer ...

Experience of working within a complaint handling role, with the ability to analyse complex complaints and customer feedback issues and evidence findings. * Excellent English skills with strong ...

The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman Service on behalf of the business Client ...

Senior Complaints Officer * Job Type: Full-time * Location: Eastleigh * Salary: £32,682 We are ... Proven experience in complaint handling or a similar role. * Exceptional communication and ...

Experience of working within a complaint handling role, with the ability to analyse complex complaints and customer feedback issues and evidence findings. * Excellent written communication skills ...

Experience of working within a complaint handling role, with the ability to analyse complex complaints and customer feedback issues and evidence findings. * Excellent English skills with strong ...

This is initially a 5-month contracting Financial Services Complaints Handler opportunity and comes ... Previous complaint handling / financial services experience. * Excellent customer service skills

Complaints team looks to resolve all incoming complaints for the business. This includes complaints ... Competent in handling redress calls and/or transactions and resolving challenging customer ...

Customer Service Representative - Complaint Handling 6 month contract, Paying up to £18 per hour, Based in Bracknell/Hybrid Responsibilities: Complaint Management - resolving customer issues ...

Experience in handling complex complaints and customer feedback, with a capacity to analyse and evidence findings. If you require any additional information regarding the position, please call David ...

Experience in handling complex complaints and customer feedback, with a capacity to analyse and evidence findings. If you require any additional information regarding the position, please call David ...

Complaint handling; speaking with the customer and taking details of their complaints and then referring to Team Leader/Manager and preparing any initial draft correspondence. Qualifications, skills ...

Engaging with vendors on a day to day basic in respect of queries or complaints from the customers ... handling KPIs, to enable us to provide the best customer experience. * Completing proactive ...

Handling high call/ email volumes * First point of contact for emails, phone calls. * Responding to queries, handling complaints, recording customer details and setting up appointments

... such as handling solids, self-priming, and environmental clean-up. With substantial growth in ... Participate in investigations of customer returns/complaints related to quality issues. * Maintain ...

Engaging with vendors on a day to day basic in respect of queries or complaints from the customers ... handling KPIs, to enable us to provide the best customer experience. * Completing proactive ...

Handling sea imports from start-finish * Dealing with customer queries and complaints * Raise invoice to finalise job files, sending invoices via Email, Post or any method customers require

Complaint handling; speaking with the customer and taking details of their complaints and then referring to Team Leader/Manager and preparing any initial draft correspondence. Skills and experience

End-to-End CIR Management - handling customer issues related to billing, collections and complaint ... complaints. * Partners with customers and internal clients such as the quality teams to resolve ...

Serve as the main contact point for overseas customers, handling their orders, inquiries, and complaints. * Manage customer accounts and provide general administrative support * Translate mailshots ...

Handling customer phone calls and written inquiries in a professional manner * Making amendments to ... Processing customer complaints to a compliant high standard. * MS Office Suite and SAP ...

From handling employee grievances and conducting investigations to advising on disciplinary matters ... Conduct thorough investigations into employee complaints or concerns, ensuring a fair and impartial ...