Complaints handling jobs in Glasgow

Company Profile Honey Legal is an established and innovative estate planning business who have been providing legal services since 2010. The business has recently undergone significant change adapting to the constraints of the pandemic within 24 hours of lockdown. We employ over 100 staff, includ...

Probate Solicitor Salary: £30k Permanent position Fully remote My client, a successful estate planning team of Legal experts are looking for a Probate Solicitor to join an expanding team. We are looking for someone with at least 4 years of probate casework experience but must also be a qualified ...

Liability Claims Manager 100% Home-Based Leading InsurTech Firm JH-3122TL to £70K (Negotiable) plus benefits A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic...

If so, you have transferrable skills to succeed in asales advisor role with EE. We’ll give you training on the rest soyou’re ready to talk confidently about all our products andservices. The role involves talking to customers overthe phone about how we can enhance their digital lives and discusst...

FRAUD ADVISORS – CONTRACT – HYBRID – GLASGOW We are looking to hire Fraud Advisors for one of our Telcom clients in Glasgow. The candidate shall be accountable for the clent’s first line of defence against fraud. Shall be the eyes and ears of emerging fraud trends and will be given the opportu...

Overview of the Company dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experienc...

Demonstrating knowledge of FCA complaints rules (DISP) and internal and industry requirements for handling and reporting complaints * Actively engaging in improving client experiences through quality ...

So, if you have experience in claims or complaints handling within the insurance industry or financial sector and a passion for investigation with a curious mind then this could be for you! At AXA we ...

Ensure prompt escalation of significant compliance issues. * Assist with complaints handling. * Prepare documents for Governance Committees, Audit & Risk Committee, and Board. Person Specification

Previous experience handling start to finish complaints * Strong written and spoken English. * Attention to detail. * Ability to build relationships Benefits: * 33 days holiday 25 days annual and 8 ...

Your responsibilities will include validating invoices, addressing queries, facilitating contract transfers, and promptly handling complaints to ensure a smooth end-to-end customer experience. Are ...

... handling, cargo, travel and catering & retail services at over 130 airports in more than 30 ... complaints/ comments • Compile and issue the First Aid Roster • General filing and archiving ...

Confident in handling customer queries both over the phone and through digital channels * Is ... from complaints to customers service, remediation to resilience - bring together the people ...

Handling customer complaints & queries * Promoting & marketing the business * Ensuring compliance with health & safety legislation & licensing laws * Confident in decision making Applicants must hold ...

Confident in handling customer queries both over the phone and through digital channels * Is ... from complaints to customers service, remediation to resilience - bring together the people ...

... fraud - handling cases where customers make contact to say that they been a victim of fraud ... complaints. Please apply via this ad in the first instance or send a CV with covering note or ...

Handling complaints, distributing post, looking after filing, managing meeting room bookings * Creating letters, emails, reports and spreadsheets Benefits: * Competitive salary and benefits package

... complaints, and file /audit checking to ensure compliance. In addition, you will be handling your own caseload of higher value and complex claims. It is essential that you are an, "expert on all ...

They deal mainly with Identity fraud - handling cases where customers make contact to say that they ... complaints. Please apply via this ad in the first instance or send a CV with covering note or ...

Complaints Procedures * Control of Infection Regulations * COSHH * Customer Care * Equipment Manual ... Moving & Handling Regulations * Menu Cards interpretation of * Menu System understanding of

Assisting with the management of property developments - handling a high volume of daily calls and ... Resolving any complaints in a professional manner * Being a team player working closely with ...

The Complaints Team oversees the administration of all complaints received by SS&C for their client. Demonstrating knowledge of FCA complaints rules (DISP) and internal and industry requirements for handling and reporting complaints. At SS&C we handle complaints relating to Investment products in...

You will work closely with the Customer Service Manager to ensure outstanding service is delivered to every customer from worldwide. Offer support and solutions to customers in accordance with the company's customer service policies. We are looking for an individual with a passion for delivering ...

FRAUD ADVISORS - CONTRACT - HYBRID - GLASGOW We are looking to hire Fraud Advisors for one of our Telcom clients in Glasgow. The candidate shall be accountable for the clent's first line of defence against fraud. Shall be the eyes and ears of emerging fraud trends and will be given the opportunit...