Complaints handling jobs in Manchester

Customer Service Administrator, based in Middleton, £25,000, immediate starting, European language needed Your new company  This manufacturing business is seeking a Customer Service Administrator to join their team due to the growth and success that they\'re having.  Your new role  You will be r...

Complaints Handler 4 days office based/ 1 from home Manchester City Permanent Are you passionate about resolving client complaints? An outstanding opportunity has emerged to join a dynamic team in Manchester. Our esteemed legal client is currently seeking a highly skilled Complaints Handler t...

\n\nComplaints HandlerManchester-based \n \nWe're currently working with a leading top 100 ranked UK Law firm, with an incredible northern presence. Currently looking for someone to join them as Complaints Handler, dealing with all client complaints received by the firm. \n \nYou will use knowl...

A fantastic opportunity has arisen for a Complaints Handler who has a real passion for customer service and excellent communication skills join a leading Manchester City Centre law firm. You will be required to demonstrable experience of dealing with client complaints within legal services and wi...

Maintaining complaints handling procedures and register of complaints. * Analysing data on an ongoing basis, producing quarterly reports. * Providing regular and timely feedback to fee earners on any ...

Maintaining complaints handling procedures and a register of complaints. * Analysing data and producing quarterly reports. * Providing feedback to fee earners on any issues identified during the ...

Experience required - complains handling experience and understanding of the relevant Solicitors ... Responding to all client complaints for the firm * Acting as the firm's primary point of contact ...

Demonstrable experience in complaints handling, ideally within legal services. * A robust understanding of relevant regulatory frameworks. * Exceptional communication prowess, both written and verbal

Researching legal and regulatory changes, that will affect complaints handling, analysing data to assess problem areas, deliver training on complaints prevention. What's in it for you? * Competitive ...

Upholding complaints handling protocols and maintaining a register of complaints. * Continuously analyzing data to generate quarterly reports. Profile A successful 'Complaints Handler' should have

Knowledge of FCA requirements for complaints handling. * Strong knowledge of the financial services industry. * Knowledge of pension administration, ISAs and dealing services is desirable but not ...

Maintaining complaints handling procedures and register of complaints * Analysing data on an ongoing basis, producing quarterly reports * Providing regular and timely feedback to fee earners on any ...

You will be handling customer complaints from advice & suitability, through to servicing and re-calucultions/final reponse. EXPERIENCE / SKILLS REQUIRED: Essential * Extensive case handling/complaint ...

So, if you have experience in claims or complaints handling within the insurance industry or financial sector and a passion for investigation with a curious mind then this could be for you! At AXA we ...

... complaint-handling best practices. This is a challenging position that calls for strong ... As Complaints Manager, you will be a point of escalation for complex & high-value complaints where ...

Skills and Experience:- Proven experience in a complaints handling role within a regulated environment is indispensable.- A thorough understanding of FCA Complaint handling regulations and the role ...

As they grow and evolve further, they are now seeking Quality Assurance/Complaints Analysts who will be responsible for handling and analysing complaints and errors identified within the Operational ...

Your expertise in complaint handling will be paramount as you drive high-quality processes aligned ... Oversee complaints service, ensuring timely and quality responses * Implement learning from ...

Collaborating effectively and providing constructive feedback contribute to team success Skills and Experience We Value: 🏡 Property Claims Handling: Prior experience in managing property claims is ...

Excellent written and verbal communication skills, including handling verbal and written complaints * Forward-thinking, proactive, with demonstrable energy and self-motivation

To resolve all complaints and issues avoiding expressions of dissatisfaction escalating into ... Preferred previous experience of first/third party insurance claims handling or FNOL * CII ...

Using problem-solving skills to resolve queries, including invoices, complaints, and ... Helpdesk (Handling customer communication) * Transport (Booking transport) * Contract Coordination ...

You will work closely and collaboratively with colleagues across the Trust and externally to drive improvements and offer a first-class service to their customers handling repairs complaints and ...

Support and be the main conduit from the case handling team into the clients SMEs. * Spotting potential complex queries / complaints and escalating where required. To be a successful Fraud Team ...