Are you a business? Hire complaints handling candidates in Royal Tunbridge Wells
Working knowledge of best practice in handling complaints and customer feedback * Up-to-date knowledge of service improvement in other local authorities and changes in legislation that affect key ...
ASAP start The Customer Insight Manager oversees effective management of complaints handling across the directorate and is the source of advice and assurance for colleagues when dealing with ...
They are looking for an individual that has senior level experience of defined benefit (DB) pensions within at least one of the following areas: complaints handling, training and quality assurance ...
Manage the complaints handling process to ensure timely and effective resolution of customer complaints. Implement strategies to prevent recurrence of issues and improve overall customer satisfaction ...
... Complaints Handling, Direct, and Specialist Financing. * To maintain an up-to-date knowledge of the key regulatory requirements (e.g., "CONC", "SMCR", and the "CCA") and apply these to advice ...
... complaints are managed fairly, accurately and clearly We're looking for someone who: * Has previous Customer Service experience in an office based role * Has previous complaint handling experience
Experience in a customer-facing role with a focus on handling complaints. * Strong organisational and digital skills. * Flexibility to work both independently and as part of a team. * Excellent ...
... handling customer complaints. * Knowledge - a deep understanding of technical and legislative provisions and how these impact the service provided by the pensions administration teams and systems
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Experience with handling customer complaints and delivering positive outcomes Desirable Skills * Education to degree level or equivalent professional qualifications * Clinical degree (Sports Therapy ...
Providing quality customer service, including managing a portfolio, answering customer enquiries, and effectively handling customer complaints * Negotiating settlement of third-party claims
Investigating and managing non-service complaints escalated to the Legal Ombudsman and handling Professional Indemnity Insurance notifications. * Identifying root causes of issues and recommending ...
... complaints and repairs. Customer Service Adviser Responsibilities: - Handle large volumes of ... handling different types of repair inquiries - Uphold a high standard of customer service ...
Handling Customer Complaints: Addressing customer inquiries, concerns, and complaints in a timely and professional manner, striving to resolve issues to the customer's satisfaction. * Monitoring ...
Handling complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Profile A successful Customer Service Advisor should have: * Excellent ...
Handling all customer queries and complaints and ensuring they are resolved to achieve customer and company requirements. * Responding to queries from new and existing customers relating to vehicle ...
... complaints. Being a professional and confident communicator, you will listen to each customer ... handling experience. Our client is located in a central location with direct access to the train ...
Process claims in accordance with insurers philosophy, standards, service levels and complaints ... Handling experience from either a Loss Adjuster, Insurer or similar. * Full / clean drivin ...
Handling complaints and queries in a professional and timely manner The benefits * A competitive salary of £20,000 - £25,000 per annum (depending on experience) * A friendly and supportive working ...