Are you a business? Hire complaints candidates in Croydon
To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal complaints received from policyholders and IFA's. To take responsibility for achieving ...
This opportunity would suit someone with previous experience of resolving complaints through to resolution. Experience with writing final response letters, liaising with an ombudsman, or experience ...
Complaints Specialist PURPOSE SUMMARY: To contribute to the delivery of excellent service by responding to and processing all customer enquiries through the provision and collation of timely and ...
Investigating complaints appropriately, to deliver the right outcome * Providing the best customer experience when handling customer and consumer complaints in writing, over the phone and on social ...
Independent Health Complaints Advocate / Independent Living Adviser Location: Burpham, GU4 7HL Salary: £28,145.78 per annum Job Type: Full Time, Permanent, 35 hours a week Closing Date: 18th May ...
The fluent German Speaking Travel Guest Relations Executive will resolve complaints efficiently and collaborate cross-functionally to drive member-focused outcomes. This role will work closely with ...
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings. This is a 12 month FTC opportunity to ...
Are you a customer service professional, who has experience handling escalated queries, complaints? * Do you enjoy providing a first-class service, building a rapport with customers, and having a ...
Supervise the complaints process, providing expertise and advice when decisions need to be made. * Oversee the Professional Conduct Manager's administrative duties for the Committee. * Manage the ...
Join our team and be a crucial part of delivering an effective complaints, enquiries, and compliments management service, ensuring that service standards are consistently met.Responsibilities
Resolve any escalated complaints and ensure that an effective Complaints and Customer Care Procedure are in place. * Carry out product training with residents as appropriate. * Contact residents post ...
Manage the complaints handling process to ensure timely and effective resolution of customer complaints. Implement strategies to prevent recurrence of issues and improve overall customer satisfaction ...
Dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. * Work with your managers to answer escalated customer complaints * Work ...
The team are also responsible for providing expert technical advice to our operations team and support with complaints management. What's the role? You will be key to the delivery of technical advice ...
Customer complaints: Acknowledgement and recording of customer complaints, informing the necessary departments of the complaints, Agree up action to be taken in conjunction with TAM, Respond to ...
Review complaints related to Venture Capital products like VCTs and EIS schemes and DB pension transfer advice. * Conduct case reviews, assess various provider responses, and progress cases through ...
The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. Therefore you MUST have a ...
You will also be asked to process orders, modifications and escalate complaints across several communication channels. * To do well in this role you will need to be able to remain calm when customers ...
Handling residents queries and complaints regarding the management of the building * Problem solving and managing residents expectations in a polite and helpful manner * Manning the front desk ...
Oversee a Customer Panel encouraging customer engagement to review new processes, be involved in testing new systems and handling of complaints.12. Monitoring and responding to Google Reviews.13. To ...
Review of client complaints to produce an effective handover where applicable to Cancellations Team. * Maintenance of client profile including additional sites, change in employee information and ...
Simple complaints : complaints up to a certain level of complexity, no complaints with legal or financial impact * Telematics: technical queries related to the vehicle (GPS, Bluetooth, smartphone ...
Overseeing tenant complaints and ensuring these are recorded according to policy. * Dealing with ASB such as noise complaints and neighbour disputes. * Identifying vulnerable tenants and escalating ...
Working closely with senior individuals, your focus will be on Complaints management to ensure it meets the firms' company and regulatory expectations, as well as Conduct Risk in relation to Lloyd ...