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We're recruiting for a Assistant Head Concierge for one of the Coolest New Hotel in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy origi

Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Assistant Head Concierge We're recruiting for an Assistant Head Concierge for one of the Coolest New Hotel in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants. As our Assistant Head Concierge, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression every time. Your role is to support the Head Concierge and represent the department in their absence. Benefits of working for us as our Assistant Head Concierge: • Salary: £14.45 per hour plus great benefits, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends), • 50% F&B discount at our restaurants and bars (for your whole party), • Two free meals per day - including days off if you wish to come in!, • Access to 40% of your pay before payday through Wagestream!, • Recommend a Friend scheme - £750, • BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas., • Vitality at work scheme with great gym discounts & more, • Ride to Work Scheme & free local cycling lessons, • 24/7 access to our Employee Assistance Programme, • Rotas published at least two weeks in advance (if applicable), • Uniforms provided & free dry cleaning, • Annual Staff parties and events, • Company pension plan & award-winning training As a Master of your Craft, you will… • Build strong partnerships with local restaurants, attractions, and businesses to enrich the guest experience., • Provide tailored recommendations and arrange services such as transport, tickets, personal shopping, and more., • Set up a comprehensive and up to date guide of local venues and experiences to support the team in delivering informed guest recommendations., • Be fully informed of hotel operations, VIPs, events, and special requests., • Be knowledgeable of daily operations, arrivals/departures, VIPs, groups, art’beat activities, events and times as well as special requests/arrangements., • Provide a warm welcome and offer anticipatory and personalised service to our guests throughout their stay., • Design and implement the department's SOP’s and service flows., • Manage all aspects of the concierge & porters’ team, including payroll, training, recruitment, performance and discipline., • Be available to work 4 days on, 4 days off shift pattern. If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original.

Complete Duty Management duties, relevant to day or night throughout the Hotel with particular attention paid to lobby management, Food & Beverage outlets, Concierge and Front Desk Area.

Situated near London's Green Park, The Mayfair Townhouse is Iconic Luxury Hotels' fifth luxury hotel. Iconic Luxury Hotels launched The Mayfair Townhouse in December 2020. Previous experience working within luxury hotels or hospitality environment.

Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours. Apply today for this Concierge – Flexi Hours role and start your journey with Hyatt Hotels London Stratford!. Apply today for this Concierge – Flexi Hours role and start your journey with Hyatt Hotel

Benefits of the Head Concierge role. Next Steps: Apply today for this Head Concierge role and start your journey with Hyatt Hotels!. Head Concierge – The Unbound Collection, Great Scotland Yard Hotel – The Unbound Collection by Hyatt, London.

Previous experience working in Concierge in a hotel environment (advantageous).

Oversee deliveries, bookings, and day-to-day concierge requests. Experience in concierge, front-of-house, or luxury hospitality (property or hotel).

As a Concierge and City Lover at NYX Hotels, you will bring your fun and dynamic vibe to the hotel each day.

To succeed in the role of Junior Concierge, you will need the following qualities and skills. A DAY IN THE LIFE OF A JUNIOR CONCIERGE AT THE WESTIN LONDON CITY HOTEL. Reporting to the Head Concierge, you can expect your working day to include the following.

Previous experience working in Concierge in a hotel environment. A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge, you will serve as a key point of contact for Guests a

Duties and responsibilities related to the Concierge – Flexi Hours role. Maintain and update concierge resources, such as brochures, maps, and information on local attractions. You’ll bring proven experience within a concierge department, ideally gained in a premium hotel environment.