Hotel operations manager jobs in LondonCreate job alerts

Proven experience as a Security Manager or senior security leader in a 5 star hotel or luxury environment. As Security Manager, you will lead all security operations, ensure compliance with legal and brand standards, and cultivate a culture of safety across the hotel. Strong knowledge of UK security

As Night Manager your role will be to ensure you lead the night team to establish a highly motivated and winning team. We are currently recruiting for a Night Manager to look after the Front of House Night Operations at our 5 Star May Fair Hotel. An amazing opportunity to join the team in Front of H

Night Manager at The Imperial - New Opening Hotel. Night Manager - The Imperial Hotel - Bloomsbury, London. Experienced in hotel or hospitality operations, ideally in a night leadership role.

Work closely with hotel General Managers, Operations Managers, Duty Managers and Risk teams. Security Operations Centre Manager. Security Operations Centre Manager - Imperial London Hotels (Group) - Bloomsbury, London.

Acquisitions / Estate Manager North West London | Office-based with regular, UK travel | Hospitality Portfolio We are working with a well-established, privately owned property and hospitality group with a growing portfolio across restaurants, hotels, and commercial property investments. As part of their continued expansion, they are seeking an Acquisitions / Estate Manager to play a key role in identifying, negotiating, and securing new sites that support long-term growth. The Role: Based from the North West London head office, this role will be responsible for managing acquisitions activity across a broad territory, working closely with senior leadership and cross-functional teams. Key responsibilities include: • Identifying and securing new sites across restaurant, hotel, and wider commercial property portfolios, • Managing the full acquisition process end-to-end: sourcing, Heads of Terms, feasibility, planning, and legal, • Building strong relationships with agents, developers, landlords, local authorities, and professional advisors, • Carrying out site appraisals, demographic analysis, and financial assessments, • Negotiating commercially robust deals that deliver long-term value, • Maintaining a strong pipeline of future opportunities aligned to business strategy, • Working collaboratively with internal teams including legal, construction, and operations, • Supporting strategic decision-making with clear, well-structured recommendations About You: You are likely to bring: • Proven experience in acquisitions, estate management, or property development, • Background in multi-site retail, hospitality, leisure, or hotel environments, • Strong commercial awareness and confident negotiation skills, • Experience managing multiple projects across a wide geographic territory, • Ability to operate effectively within a fast-paced, entrepreneurial, privately owned business, • MRICS qualification preferred but not essential Why Apply: • Join a stable, family-owned business with long-term growth ambitions, • High-profile role with direct influence on portfolio expansion, • Exposure to a diverse mix of assets including restaurants, hotels, and investment property, • Collaborative, hands-on culture with strong senior leadership access Ready to take the next step?If you're looking for a hands-on role with variety, autonomy, and the chance to make a real impact in a growing family business, we'd love to hear from you. Apply today or reach out to Lucy Wynn on or for a confidential conversation. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

DUTY MANAGER - LUXURY RESIDENTIAL Location: West London | Salary: £35,000-£37,000 DOE | Shifts: 4 on / 4 off | Immediate Start PossibleJoin a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience.ROLE HIGHLIGHTS: • Lead concierge/front-of-house team, • Drive service standards & resident satisfaction, • Manage rotas, holidays, sickness & lateness, • Oversee day-to-night handovers, • Handle high-volume operational workload, • Work with site leadership to streamline operations, • 4 on / 4 off (day-based rotation), • Hours likely 7am-7pm or 8am-8pm, • Thrives under pressure & leads from the front, • Operationally resilient & proactive, • Maintains high standards consistently, • Hotel or high-end service experience preferred, • Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling, • Financial Security: Group Life Insurance, • Career Growth: Annual Salary Reviews & Career Progression Training, • Lifestyle Perks: Gym & Retail Discounts, • Learning & Leisure: Shared Audible & Kindle Library, • Lead a high-performing team in a flagship residential development, • Real operational ownership & visible impact, • Busy, rewarding role with growth potential, • Immediate start available

Night Manager Holiday Inn London - Regent's Park Check out the hotel on our virtual tour!. We are seeking a highly skilled and experienced Night Manager to oversee the hotel's overnight operations and ensure that our guests have a safe and comfortable st

Duty Manager - Jumeirah Lowndes - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. \n\n About Jumeirah Lowndes \n\n Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. \n\n About the Job \n\n An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.\n\t, • Conduct room inspections to assess availability and compliance with operational standards.\n\t, • Coordinate activities within designated areas to improve departmental cooperation and service delivery.\n\t, • Attending daily briefings and communication meetings to disseminate information and ensure team alignment.\n\t, • Manage booking situations, including handling overbooking scenarios when necessary.\n\t, • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality\n\t, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office\n\t, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n

Shift Engineer - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. \n\n About the Job \n\n An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n\n\n\t • To have a full knowledge of the company’s procedures and policies and to adhere to them.\n\t, • Check that all mechanical and electrical systems and tools are working and in good repair at all times.\n\t, • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete.\n\t, • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures.\n\t, • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas.\n\t, • Electrical or Mechanical UK trade qualification.\n\t, • Experience and luxury hospitality environment.\n\t, • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations.\n\t, • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements.\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Criterion Capital is a family-owned, entrepreneurial private property company. Due to expansion, the Architectural Department is seeking to recruit a Planning-focused Development Manager who will be a key part of the broader Architectural and Development team, supporting and leading planning and design processes across complex schemes, particularly within central London locations. Job Purpose To manage and lead the design and planning team’s activities from asset acquisition, concept development, and planning approval through to statutory compliance, ensuring programme and budget adherence with minimal supervision. The successful candidate will be coordinating and leading the Development Management process, taking schemes through complex planning applications, late design stages, and ultimately through to completion. Role and Responsibilities Planning & Stakeholder Engagement • Lead complex planning applications within central London locations., • Oversee the planning process to secure permissions, working closely with planning consultants and statutory bodies., • Build and maintain effective relationships with local authorities, regulatory stakeholders, and industry partners., • Coordinate and lead the Development Management process through planning, detailed design, and delivery stages. Design & Development Management • Deliver design and statutory compliance approvals as per project-specific requirements., • Program and organise design activities to meet project timelines., • Arrange consultants' tender bids and manage their appointments within budget, monitoring performance and controlling fee expenditure against deliverables., • Organise Land/Planning handover meetings and validate the delivery phase brief, performing gap analyses to complete Employer Requirements (ER) and Brand Standards documents., • Lead and chair design team meetings, managing the design process through to planning approval and beyond., • Collaborate with hotel operations, construction teams, and consultants to develop and improve Criterion Capital's Employer Requirements and Brand Standards., • Monitor compliance with statutory and environmental obligations (Planning, S106, S278, Building Regulations, Insurance, CDM, BREEAM, Sustainability targets)., • Ensure the design team produces a comprehensive ER (RIBA Stage 3 Report) in coordination with Client design and operations departments for construction phase handover., • Identify and manage design risks to ensure timely mitigation., • Perform value engineering and optimisation to enhance project value., • Ensure the design output addresses all project-specific challenges., • Support commercial and construction teams in achieving project goals., • Coordinate inputs from various departments to ensure efficient and coordinated design progression., • Conduct design validation, rationalisation, and package review meetings to assess alternative design proposals., • Manage the employer representative, change control, and sample approval processes., • Handle RFIs, NCRs, and technical submittals efficiently., • Adhere to the company’s Health & Safety, Quality, and Environmental policies and procedures., • Perform other duties as required by the line manager, in line with the role's level and scope. Skills and Qualifications • Proven experience in leading complex planning applications, ideally within central London boroughs., • Preferably a background in planning consultancy or client-side property development., • Proven experience in managing design and providing technical guidance for hospitality, residential, and commercial developments., • Degree in Architecture, Engineering, Construction Management, Planning, or related discipline., • Strong knowledge of construction systems, RIBA Plan of Work, and statutory compliance requirements., • Strong expertise in UK planning processes, development management, and stakeholder engagement., • Good people management, negotiation, communication, and presentation skills., • Proactive, problem-solving, with a “thinking outside the box” mindset., • Commercially aware and experienced in managing consultant appointments., • Familiarity with key design principles (M&E design, disability, fire, and acoustic requirements)., • Understanding of contract management, contract law, and procurement types., • Proficient in IT tools: MS Office, AutoCAD, Revit, Asta, Procore.

Criterion Capital is seeking a Design Manager (Structural) to control the structural design development process and consultant teams for our commercial to hotel conversion projects. The Design Manager will be responsible for managing the structural design process and associated consultant teams, ensuring that engineering solutions meet client and Employer’s Requirements (ERs), project cost and timescale objectives, and all relevant regulatory and statutory requirements. The ideal candidate will have commercial conversion experience, with strong exposure to structural delivery on hotel projects, including refurbishment, strengthening, façade/interface coordination, and integration with services. Job Overview • Manage and oversee the structural design process across consultants and contractors for hotel conversion projects, ensuring all structural solutions meet the project’s technical, safety, and performance requirements. Monitor consultant deliverables and programmes at each stage., • Review and coordinate structural input with architectural, MEP, and specialist packages to ensure integrated and buildable solutions., • Identify and recommend early engagement of specialist structural packages (e.g., temporary works, façade retention, strengthening works) and coordinate external specialist contractors and suppliers., • Collaborate closely with project management and operations teams to ensure structural designs align with overall project scope, budget, and programme, with effective information flow across all disciplines., • Act as the primary point of contact for all structural design-related matters, liaising with clients, consultants, project managers, and construction teams., • Lead and facilitate design review meetings, focusing on structural integrity, buildability, and risk mitigation., • Identify and proactively address structural design risks, including existing building constraints, load paths, sequencing, and constructability challenges., • Ensure compliance with relevant regulations, including Building Regulations, Eurocodes, and safety standards, particularly in refurbishment and change-of-use scenarios., • Promote sustainable and efficient structural design solutions, including material optimisation, reuse of existing structures, and low-carbon approaches., • Ensure all structural design documentation is accurate, coordinated, and issued in line with project requirements., • Support the construction phase by managing structural design coordination on behalf of the Principal Contractor, including RFIs, temporary works, and site queries., • Contribute to QA/QC processes to ensure the structural design is correctly implemented and controlled on site. About You • Minimum of 8 years’ industry experience in structural engineering consultancy and/or Design Manager roles within a main contractor or developer environment., • Experience as a Design Manager (Structural) or Structural Engineer involved in complex refurbishment or hotel/residential conversion projects., • Bachelor’s degree in Civil or Structural Engineering (or related field)., • Strong understanding of structural principles, load assessment, existing building appraisal, and retrofit design., • Ability to manage multidisciplinary teams and coordinate across multiple stakeholders., • Proven experience delivering projects within budget and to high quality standards., • Solid understanding of construction methods, sequencing, temporary works, and how structural decisions impact cost, programme, and compliance., • Proficiency in relevant software (e.g., AutoCAD, Revit, Tekla, structural analysis tools) and familiarity with project management platforms (e.g., Procore).

Criterion Capital is seeking a Design Manager to control the design development process and the consultants teams for our commercial to hotel conversion projects. The Design Manager will be responsible for managing the entire design process and consultant teams, ensuring that design solutions meet client and the ERs, project cost and timescale goals, and all relevant regulatory requirements. The ideal candidate will have commercial conversion experience, and rounded experience on hotel projects delivery (Fit Out, Envelope and Services). Job Overview • Manage and oversee the consultant and contractor design process for our hotel conversion projects, ensuring all consultants’ designs meet the project’s functional, aesthetic, and technical requirements. Monitor the Consultants deliverables and programs for each stage,, • Identify and recommend early involvement of specialist packages and coordinate the work of external specialist contractors and suppliers, • Collaborate closely with the project management and operations team to ensure designs are aligned with project scope, budget, and programme and the relevant information has been shared between the project team, • Serve as the primary point of contact for all design-related matters related to the project(s), communicating effectively with clients, project managers, and construction teams., • Facilitate design review meetings with stakeholders to present concepts, obtain feedback, and refine designs to achieve final approvals., • Identify and Proactively address potential design challenges and risks that could impact costs, timelines, or project feasibility., • Incorporate sustainable design principles into all projects, ensuring that designs minimize environmental impact and adhere to green building standards where applicable., • Ensure the Consultant information format and output as well as production of all design documentation, is accurate, complete, and clear, • Support the construction stage by managing on behalf of the Principal Contractor all relevant duty holder process, • Contribute to the project QA/QC processes required to be established to ensure that the agreed design is closely controlled on site; About You: • A minimum of 3 years’ industry experience in consultancy and/or design manager roles within main contract or developer business’, • Experience as a Design Manager or similar role, preferably in hotels, or related fields., • Bachelor’s degree in architecture, or a related field., • Ability to manage design teams and coordinate with multiple stakeholders., • Experience in managing design projects within budget and to the highest quality standards., • Understanding of construction methods and how design choices impact project feasibility and costs and achieve compliance with current building regulations., • Proficiency in design software (e.g., AutoCAD, Revit, SketchUp) and familiarity with project management tools (Procore).

An exciting opportunity has arisen for a dedicated and organised professional to join The Bloomsbury as our People & Culture Manager. In this role, you will oversee all aspects of the People & Culture function and play a key role in promoting employee wellbeing and engagement. The ideal candidate will possess solid HR knowledge and experience in a similar role. You will be highly skilled at multitasking, with strong organisational abilities, resourcefulness, and a genuine passion for Human Resources. Strong communication, analytical, interpersonal, and organisational skills, combined with a strategic mindset, are essential for success in this role. Key responsibilities include: • Managing the performance management system and processes, • Ensuring company policies comply with local employment laws, • Handling employee relations matters, • Setting and reviewing pay structures, employee benefits, and perks, • Managing employee sick leave, holidays, and personal time off, • Developing career paths and promotion plans, • Overseeing weekly and monthly payroll and controlling labour costs within budget, • Running day-to-day HR operations smoothly and efficiently, • Supporting management with performance reviews and succession planning The Perks of working for The Bloomsbury Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Criterion Hospitality is a dynamic and growing hotel group based in London, managing a diverse portfolio of properties, including the innovative zedwell hotels, a selection of 4-star boutique hotels, and vibrant rooftop venues. We are committed to providing exceptional guest experiences and achieving strong commercial results. With an ambitious growth strategy and an exciting pipeline of projects, Criterion Hospitality offers a fast-paced and dynamic environment where talented individuals can thrive. We are now looking for a motivated and results-driven Corporate Sales Manager to focus on corporate sales and drive revenue growth across our portfolio. This is a key role for a professional with a strong background in corporate sales, capable of building long-term relationships and securing new business opportunities. This is fully office based role Key Responsibilities: Corporate Sales Development: • Work closely with marketing, operations, and events teams to ensure client needs are met and expectations are exceeded. Qualifications and Experience: • At least 3 years’ experience in corporate sales within the hospitality industry, with a focus on group and conference bookings and client relationship management., • Proven success in developing corporate accounts and achieving consistent revenue growth., • Experience managing RFPs and negotiating contracts., • Strong sales, negotiation, and networking skills, with the ability to close deals and build lasting relationships., • In-depth knowledge of the corporate travel and events market, including trends and client requirements., • Excellent organisational skills, with the ability to manage multiple priorities effectively., • A proactive, client-focused approach, with the ability to anticipate needs and deliver tailored solutions.

We are launching a brand new premium flexible workspace within the new art’otel London Hoxton - a bold, design‑led destination in the heart of Shoreditch that blends elevated hospitality with modern workspaces. We’re looking for an Operations Manager to play a key role in the pre‑opening and launch, before leading the day‑to‑day operations of this flagship workspace. This role is central to delivering an exceptional member experience, strong operational standards and commercial success across co‑working and leased office floors. What you’ll do: Pre‑Opening & launch • Support senior leadership in defining service standards, tone of voice and the overall workspace experience within the art’otel brand, • Develop and implement operational policies, procedures and SOPs, • Design member journeys, hospitality touchpoints and community programming, • Work closely with project and design teams during build and fit‑out, • Support the selection and set‑up of workspace systems, • Lead recruitment, onboarding and training of front‑of‑house and community teams ahead of opening, • Ensure the smooth, efficient and personalised day‑to‑day running of the workspace, • Lead community engagement, events and relationship‑building initiatives, • Manage reception, community and support teams, • Rota planning, performance management and ongoing training, • Maintain premium presentation, cleanliness, safety and compliance across all workspace areas, • Manage planned and reactive maintenance, • Support sales activity through show‑space readiness and member tours, • Work closely with the sales team and hotel F&B teams to enhance commercial performance, • Manage operational budgets, support procurement, • Track utilisation, performance trends and feedback to drive continuous improvement Our benefits: • 30 days of holiday per year - including bank holidays, increasing with years of service, • PPHE and Radisson Hotel discounts, • Food and Beverage discounts at our restaurants and bars, • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice and 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan,, • Ride to Work Scheme, • Annual team member parties and events About you • Extensive experience in operations within flexible workspace, hospitality or premium service environments, • Confident people leader with a hands‑on, service‑focused approach, • Strong operational, facilities and organisational skills, • Commercially aware, detail‑driven and passionate about hospitality and community This is a rare opportunity to shape a flagship workspace from day one, embedded within one of London’s most iconic hotel openings. If you feel this exciting next step is the one for you, apply now!

Security Manager Salary: £47,268 + Service Charge About Hyatt Regency London Blackfriars About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIII’s Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces. Dining experiences include NYnLON, a sophisticated yet relaxed bistro bringing the flavours of New York dining culture to London with East Coast classics and seasonal produce, and Leaf and Cane, a vibrant late night bar with live sports screenings, karaoke nights, a dynamic calendar of social events, premium beers and a lively social atmosphere. Colleagues have the opportunity to work in a distinctive historic setting while welcoming both international business travellers and leisure guests to central London. Duties and responsibilities related to the Security Manager role As Security Manager you are expected to lead the day-to-day security operations of the hotel, ensuring the protection of guests, colleagues, and assets while maintaining a safe, hazard-free environment. • Oversee and ensure effective patrol strategies across guest floors, public and back-of-house areas, including regular audits of security coverage and standards, • Manage and oversee all investigations relating to incidents, loss, theft or damage, ensuring thorough reporting, resolution and preventative measures are implemented, • Develop and monitor access control procedures, including identification systems, contractor management and visitor protocols, • Ensure robust perimeter security and control of unauthorised access, promoting a professional and guest-focused approach at all entry points, • Take ownership of fire safety compliance, including regular audits of fire equipment, evacuation procedures, and ensuring all issues are promptly resolved, • Lead emergency response planning, including first aid readiness, incident management and team training to certificate standards, • Drive a culture of safety and security awareness across the hotel through training, coaching and collaboration with all departments About you We are looking for an experienced Security Manager, ideally with a background in hospitality or a similar environment. You will hold a valid SIA licence, have strong leadership and communication skills, and a solid understanding of health & safety and security procedures. A calm, professional approach and the ability to handle incidents effectively are essential. Benefits you will enjoy as a Security Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Security Manager role and start your journey with Hyatt Hotels!

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Restaurant Manager - Ekstedt at The Yard Salary: £41,000 + Service Charge Days of the week: Tuesday - Saturday About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action. About Great Scotland Yard Hotel Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Restaurant Manager role As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef. Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards. This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness. • Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning, • Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion, • Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor, • Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow, • Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue, • Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling, • Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations, • Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies About you You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level. You bring: • Proven experience leading front-of-house operations within a high-end restaurant environment, • A strong understanding of refined service standards, guest engagement, and personalized hospitality, • Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey, • The ability to inspire, develop, and retain high-performing teams through coaching and example, • Commercial awareness, with experience managing rotas, service flow, and revenue performance, • Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers, • A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion Benefits you can enjoy as Restaurant Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!

Assistant General Manager — Renegade Urban Winery (Posted April 2026) E17 (Blackhorse Road) Full-time Reporting to: Group Area Manager Why this role exists Renegade Urban Winery is a working winery in East London. We make our own wine on site and host people in the space where it’s made. We’re not a hotel group or a corporate venue brand. We’re an independent, ambitious business built around wine, hospitality, community and experience. This is an exciting time to join a business that values ambition, creativity, and genuine hospitality at its core. Today, our hospitality business is centred around: • Day to day running of the restaurant, • Events, • Private bookings, • Strengthen our core management team, • Build a reputation as a go-to destination for both guests and hospitality professionals, • Empower our team to take ownership, contribute ideas, and shape the direction of the business The role We are seeking a passionate and experienced Assistant General Manager with strong wine knowledge to join our team. This role is ideal for a hospitality professional who thrives in a fast-paced, guest-focused environment and has a genuine enthusiasm for wine, service excellence, and team leadership. You will play a key role in delivering outstanding guest experiences, supporting daily operations, and driving revenue through effective wine service and team development. What you’ll be responsible for; Core responsibilities • Support the General Manager in overseeing daily operations, • Deliver exceptional guest service and implement and maintain high service standards, • Lead, train, and motivate the front-of-house team, • Provide confident wine recommendations and enhance guest experience, • Oversee stock control, inventory, and cost management, • Ensure compliance with health & safety and licensing regulations Growth & development As we expand, we are looking for individuals who: • Are ambitious and motivated to grow with the business, • Take ownership and accountability in their role, • Bring energy, positivity, and a hands-on approach to service, • Have a genuine passion for hospitality and guest experience, • Are eager to develop their wine knowledge and share it with others, • Are motivated to progress into senior leadership roles (General Manager and beyond), • Thrive in a dynamic environment where no two days are the same, • Want to take on increasing responsibility as the business evolves, • Is currently an Assistant Manager/Manager looking to step into a broader, more impactful role, • Has a genuine passion for wine and is eager to continue learning and developing their knowledge, • Enjoys engaging with guests and creating memorable, experience-led service moments, • Thrives in a fast-paced, hands-on environment and leads by example on the floor, • Is confident training and developing team members, especially around wine and service standards, • Wants to grow with a business and is excited by future progression into senior management roles Why join Renegade • Real ownership and visible impact, • Close collaboration with the Group Area Manager and leadership team, • A creative, independent environment

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are: • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy., • Conduct room inspections to assess availability and compliance with operational standards., • Coordinate activities within designated areas to improve departmental cooperation and service delivery., • Attending daily briefings and communication meetings to disseminate information and ensure team alignment., • Manage booking situations, including handling overbooking scenarios when necessary., • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. About You We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills, • Behavioural Competencies: Demonstrates adaptability to shift work, cultural awareness, attention to detail, and strong problem‑solving skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Sales team at Copthorne Tara Kensington is growing and they are looking for an experienced and driven Assistant Director of Sales with business acumen to join our fantastic team! As Assistant Director of Sales the role will also focus on revenue growth of the M&E and group business segments from a combination of new, existing and agency relationships, within the Hotel portfolio. At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer. As Assistant Director of Sales your key responsibilities include: • Together with General Manager, DOS and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met, • To capture a greater market share and increase revenues in conjunction with all sales resources., • Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share, • Drive and co-ordinate all sales activity to maximise revenue from existing accounts at hotel level, national and international level., • Collaborate with key teams - Hotel Operations, Brand, Revenue, Digital, Graphics & PR to ensure key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences, • To participate in forecasting the hotel business mix, revenues and control mechanisms Essential Skills for Assistant Director of Sales: • A strong team leader, a natural at managing and inspiring others in a way that gets the best out of them, • ·You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together, • A good knowledge of the demands of local market servicing, tracking & contracting (RFP’s), • Experience in account management and building a client base, • Excellent communicator at all levels and have good commercial awareness, • Ability to work on own initiative and to tight timescales when necessary, • Be flexible in their approach and have a positive attitude We offer a benefits package including: • Social Events, Wellbeing and Team Activities, • Training and development, • Travel Card, • Private Medical cover, • Bonus - SIP, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About the Hotel The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge. About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Deputy Food & Beverage/Events Manager - Golf & Country Club East Molesey, Surrey £32,000 +20% bonus + free golf, 50% off F&B and more We are looking for an ambitious and hospitality-driven Deputy Food & Beverage/Events Manager for a stunning golf and country club in the East Molesey area which has a real sense of community. The clubhouse benefits from busy daytime trade from golfers and non-golfers due to its idyllic location and is also a popular venue for events and parties so this is a fast paced and varied role most days and for most of the year! You would be supporting and be supported by a very experienced Clubhouse Manager and Venue Sales Manager who will take an active role in developing you with a view to future advancement in the wider group so this a very exciting development opportunity! Key Responsibilities • Support the daily operation of the restaurant, bar, terrace and function spaces, ensuring high service and presentation standards., • Manage staffing rotas, team briefings, supervision and on-shift leadership., • Oversee stock ordering, supplier coordination and cost control across F&B operations., • Act as the primary contact for inbound smaller-scale event enquiries, converting suitable opportunities into bookings., • Assist in the planning, coordination and delivery of private and social events, ensuring smooth execution and guest satisfaction., • Maintain compliance with health & safety, food hygiene and licensing requirements, alongside accurate reporting and CRM management., • Act as Clubhouse Manager and Venue Sales Manager in their absence. Person Specification • An outgoing, hospitable personality with a hands-on approach to leadership, a passion for service excellence and drive for results., • Hospitality Team leadership/ Supervisory experience within a similar food and beverage service environment such as a member’s club, golf/sports club, hotel, restaurant or diverse hospitality venue., • Strong operational knowledge of food & beverage service, team supervision and stock control., • Experience in taking hospitality event enquiries and supporting the coordination and delivery of hospitality events., • Competent using CRM/booking systems, Microsoft Office and basic reporting tools., • Able to work, some mornings, some evenings and two days of Friday, Saturday or Sunday most weeks during peak season to meet the needs of the business., • Have your own transport and living within an easy commute of the East Molesey/Hampton Court area., • Possess a thirst for learning, developing and advancing in the business in the future. For more information, please click apply and we will be in contact promptly if you have the right level of experience.

Information Security Manager This role blends hands-on technical security expertise with risk management, governance, and assurance, ensuring business objectives are supported while minimising cyber and data protection risks. As an Information Security Manager, you will drive security architecture decisions, lead incident response and vulnerability management efforts, and support secure digital transformation initiatives. You will also provide clear, risk-based guidance to stakeholders and senior leadership to strengthen the organisation’s overall security posture. Responsible for: • Developing and implementing IT Security strategy, policies, programs and procedures. Drive their implementation and maintenance across MHR – UK region, • Managing the daily IT Security operations of MHR – UK, • Providing IT Security consulting support across various business units within MHR UK, • Promoting IT Security Awareness amongst end users, • Working with key business stakeholders to incorporate IT Innovations and Process Improvements into their operations, • Managing and driving Special Projects or initiatives for the group as assigned by reporting officer. Key Responsibilities are: • Formulate, develop and implement IT Security strategy, policies, programs and procedures that are aligned to the MHR UK, • Lead and drive PCI-DSS Compliance program together with identified business stakeholders, • Keep up to date on new and emerging security technologies and their relevance, • Track and document incidents from initial detection through final resolution in support of future analytical efforts and situational awareness., • Working with the hotel IT and HR teams to present and educate, • Implement various security solutions as controls and measures for effective threats mitigation, • Perform periodic IT Security audits across UK properties to ensure compliance to established IT Security policies, PCI-DSS and regulatory requirements, • Hospitality or similar industry experience is advantageous We offer a benefits package including • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

Join us as the Residence Director at the prestigious 1 Mayfair Residences by The Dorchester Collection. Consisting of 29 private luxury residences, the 1 Mayfair development will have a transformational effect on the Mayfair landscape, introducing a beautifully designed building with contextual architectural references throughout, and setting unseen benchmarks for new codes of luxury. This role will ensure that the exceptional amenities and private residences are operated to the highest standards of elegance and polished professionalism for which Dorchester Collection is world renowned, creating an address that is unrivalled in the London property market. At Dorchester Collection, recognised as one of The Sunday Times Top 10 Best Places to Work for 2024 and 2025, we continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of 1 Mayfair Residences you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll do A day in the life of the Director of 1 Mayfair Residences demands a high level of energy. The individual needs to act in a consistent and thorough manner and demonstrate creativity and innovation to tackle daily adventures in a residence’s environment. The list below details the key responsibilities for the role: • Contributing to the processes and activities that create and promote the Dorchester Collection culture, values and bring the “We Care” Company Philosophy to life, ensuring our employees and residents receive nothing but the best experience., • Developing and nourishing Residents’ relations from property handover, moving in, day to day living and the management of all core services covered in the Residential Management Agreement with Dorchester Collection and the Owners Association Management Company., • Preparation and management of 1 Mayfair Residences Annual Budgets, all associated works for 1 Mayfair Residences Service Charge Budgets and associated tender contracts resourced as part of the budget., • Managing the team employed directly to run 1 Mayfair Residences, as well as the outsourced service providers employed to maintain the common areas and all services that fall within the scope of services., • Working in close synchronisation with The Dorchester Hotel management; General Manager, Director of People and Culture, Director of Front of House, Director of Security, Director of Engineering and Director of Finance, • Driving continuous improvement of our residents’ experience, enhancing the service proposition and efficiency of processes as well as driving key residence projects in support of our strategic priorities and business goals., • Responsible for overseeing the recruitment, training and retention of talent; leading and motivating the team towards an enhanced performance and achieving residents’ satisfaction and service., • Oversight and responsibility of emergency procedure (i.e. in case of fire) as defined in the Emergency Evacuation Operations Plan, • Developing and maintaining positive and productive service focused working relationships with residents and their guests as well as external potential perspective owners. Representing Dorchester Collection and become a point of contact within the residences, • Overseeing the regular physical assessment of the common areas of residences to raise and report any issue or defects to the development company, Caudwell, as per contract, • Ensuring an open communication between the development company, Caudwell, and the residents for any defects of the property as per contract., • Set up and demonstrate a complete understanding and residence’s policies and procedures and service standards., • Planning daily, weekly, monthly, and quarterly assignments and projects for all full-time employees., • Implementing control over department labour costs and control costs while ensuring that adequate staffing is available to provide five-star services., • Meeting with the Owners Association Management Company to follow up on direct and indirect owners’ requirements to ensure that the buildings are managed at the same level as at Dorchester Collection Hotel., • Comply with all statutory and company health & safety and security regulations., • Understand the Legal implications of a residential contract, including understanding property ownership, leasehold agreements, and the legal framework governing residential properties. This job description may be reviewed and updated regularly in accordance with the needs and objectives of the hotel and residences and Dorchester Collection. Full list of tasks will be discussed at the venue. What you'll bring Essential skills and experience • Previous experience as a Residence Director, with at least 2-3 years in a similar role overseeing luxury properties or equivalent experience in five star luxury hotels, UHNW private household setting, • Exceptional leadership skills and a customer-centric approach., • Proven experience managing luxury residential estates or high-end hospitality environments., • Excellent verbal and written communication skills., • Strong organisational and analytical skills., • Strong leadership skills and ability to lead and motivate high performing team., • Collaborative approach to teamwork, flexible working style and positive approach to change., • Excellent organisational, time management and decision-making skills., • Exceptional interpersonal skills and high degree of professionalism and creativity, • Ability to work independently to manage several projects simultaneously., • Experience in pre-opening process of similar luxury property is preferred, • Complex project management skills desirable What you'll get • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops., • Employee Perks: Enroll from day 1 into the our Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private medical health (BUPA), private financial advice, and Eye care vouchers., • Enhanced benefits: Enhance Maternity and Paternity pay, • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 6. We collaborate with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Well-being Support: Access immediate well-being advice alongside Bupa healthcare because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need us to do anything to support you during your employment (such as software to support with reading and writing, breaking down instructions into clear steps, using different coloured backgrounds for documents and signs, fidget toys, standing desk), please speak to People & Culture team on 02073197011 or email so that we can discuss how we can support you through your employment.

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

Position: Night Manager Reports to: Front Office Manager and Assistant Front Office Manager What will I get? • A competitive gross annual salary of £41,000–£42,000 (inclusive of service charge), based on a 40-hour working week and dependent on experience. The role follows a shift pattern of four consecutive 12-hour shifts, followed by four days off., • Enhanced annual leave, increasing with length of service, • Complimentary meals whilst on duty, • Employer pension contribution (3%), • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • Ongoing learning and professional development opportunities, • Employee recognition programmes, including long service awards and appreciation initiatives, • A vibrant social calendar with team events, seasonal celebrations and company updates, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing as Night Manager? As the Night Manager, your primary responsibility is to lead and inspire the night team, fostering a highly motivated and successful group. Your role involves maintaining night security and ensuring guest safety throughout the night operation. Excellent communication skills are crucial, and you should focus on building positive and supportive relationships with your colleagues. Given your guest-facing position, impeccable presentation is essential, and your willingness to engage with guests to ensure their satisfaction is a key aspect of the role Managing Hotel Operations: • Conduct thorough handovers from previous shifts, recording and addressing necessary follow-up tasks., • Perform night accounting and reception duties with utmost professionalism and adherence to hotel standards., • Complete the End of Day procedure on Guestline software accurately., • Prepare night audit reports, reception handover reports, and management reports., • Address guest complaints promptly and effectively, taking necessary remedial actions., • Ensure timely communication of guest feedback and complaints through the use of the Omni system and House Managers, ensuring appropriate follow-up actions., • Conduct daily briefings for each shift to stay aligned with team objectives., • Support the rate strategy, maximise sales and revenue, encourage upselling, and promote F&B outlets and other services., • Stay informed about daily hotel results, events, VIPs, media, and influencers., • Act as a hotel ambassador, ensuring guests respect the neighborhood policies. Managing Team Operations: • Participate in training day and night team members., • Manage night staffing levels according to hotel demands and coordinate team schedules and vacations with the Front Office & Assistant Front Office Manager, • Oversee night staff and ensure efficient task completion, including the Night Chef., • Implement and update departmental policies and procedures, ensuring understanding among team members., • Assist with Night Room Service requests from in house guests. Enhancing Guest Experience and Services: • Monitor and supervise the level of guest service across departments, correcting any lapses immediately., • Contribute to building a detailed guest database in Guestline, noting preferences and special requests., • Provide courteous and friendly assistance to all guests, employees, and visitors., • Resolve guest satisfaction complaints during the night shift., • Conduct regular security walks of the hotel to connect with guests and ensure property safety. Managing Financial Performance: • Evaluate departmental performance using key metrics and financial targets to inform future plans., • Enforce hotel credit procedures and maintain accurate records., • Ensure compliance with hotel accounting procedures and GDPR regulations regarding personal data handling., • Perform miscellaneous accounting procedures as required. Ensuring Health and Safety: • Understand and comply with relevant health and safety legislation., • Ensure team members are aware of and adhere to security, health, and safety regulations., • Act in accordance with fire instructions and ensure team members are trained accordingly., • Take overall responsibility for health and safety within assigned departments., • Promote a safe working environment on a daily basis., • Attend statutory training and ensure compliance with legislative change Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Corporate Receptionist – Investment | West End £40,000 + excellent benefits 8.00 am - 4.30 pm 9.30 am - 6.00 pm On rotation A truly standout opportunity for a 5-star calibre Receptionist to join a high-performing, fast-growing investment environment in stunning West End offices. This is not just a front-of-house role, it’s a business-critical position where you will be the face and heartbeat of the office, setting the tone from the moment guests walk through the door. Perfect for someone coming from luxury hospitality, cabin crew, yachting or a polished corporate investment setting, looking to step into investment and build a long-term career. You’ll sit at the centre of a dynamic, ambitious team, working closely with EAs, the Office Manager and Operations, gaining exposure and responsibility from day one. The Role • Acting as a true 5-star ambassador, delivering an exceptional meet-and-greet experience for clients, investors, HNWIs and VIP guests, • Running the front of house with precision from immaculate presentation of reception and meeting rooms to seamless guest coordination, • Handling the switchboard, ensuring all calls are answered promptly and directed professionally, • Coordinating meeting rooms, catering, couriers, taxis and travel arrangements, • Supporting EAs and the wider team with overflow admin, including diary support, document prep and ad hoc coordination, • Liaising with facilities, IT, cleaning and external suppliers to ensure the office runs flawlessly, • Assisting with office events, team coordination and day-to-day operational support About You • 3-5 years’ experience in a high-end, client-facing environment, • 5* hotel, corporate reception, cabin crew, yachting or similar, • Impeccable presentation and communication skills, • A warm, polished and professional at all times, • Naturally organised, proactive and calm under pressure in a fast-paced setting, • A genuine team player who is happy to roll up their sleeves and go the extra mile, • Confident juggling multiple priorities with excellent attention to detail, • Strong working knowledge of MS Office (Outlook, Teams, Word, Excel, PowerPoint), • A keen interest in investment/finance and a desire to work as a career Receptionist in the investment industry Why Apply? • Join a high-calibre, ambitious environment surrounded by driven professionals, • Work in beautiful, design-led offices in the heart of the West End, • Be part of a culture that values excellence, energy and initiative This is an exceptional opportunity for a stylish, polished and career-driven Receptionist looking to break into or further establish themselves within the investment space. If you take pride in delivering flawless service and thrive in a fast-paced, high-performing environment, I would love to hear from you.

Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity. Job Title: Studio Intern Reporting To: Studio Manager Location: Hammersmith, London Placement: 12-month placement, with the anticipated start date of July 2026 Company Overview: Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the Fashion Industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience. Role Overview: Suited to a talented and dynamic student who is passionate about learning more about the operations of a busy Fashion Studio. An exciting opportunity to work within a function that is at the centre of the business and supports the building of both the RTW and Accessories collection from initial designs to production launch. The Duties: • Help Support Studio Manager in smooth running of the studio, • Assist in Vintage Rental management, including liaising with external vendors, booking appointments, tracking bought and rented vintage and making returns within a timely manner, • Assist Merchandising and Design teams during JOOR Styling and Shoot, • Assist Studio Manager in organising seasonal look-book Shoot and Paris Runway, • Shows in partnership with Brand Communication Team including shipping paperwork, set up, team communications, travel and hotel bookings as required, • Making sure fit room is clean and tidy and ready for meetings, • Occasional runner duties, • Ad hoc assistance where necessary to support teams, • Taking stock of stationary/snack cupboard and replenishing as necessary, • Taking lead on model bookings, castings and budget for fit models, overseen by the Studio Manager, • Helping the Studio Manager with day-to-day coordination between teams, • Admin support including raising POs, booking couriers, • Assist in organising catering for styling days in partnership with business support office., • Support Studio Manager in tracking special projects and capsule collections from request to launch Essential Skills: • Excellent Organisational Skills, • Familiar with Microsoft Word, PowerPoint and Excel, • Strong communication (written and verbal) and people skills, • Personable and approachable, • Proactive attitude and problem-solving abilities, • Self-motivated and remains calm under pressure, • Currently enrolled as a university student, pursuing a degree in Fashion Management, or related field. Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.

We are seeking an experienced and inspiring Executive Chef to lead our kitchen operations and deliver outstanding culinary experiences aligned with the standards of a luxury property. This senior leadership role is responsible for all aspects of kitchen management, food quality, cost control, team development, and guest satisfaction. The successful candidate will combine strong commercial acumen with operational excellence and a passion for developing high performing teams. Key Responsibilities Kitchen Operations & Leadership • Lead, motivate and develop all chefs, cooks and the wider kitchen team, ensuring consistent standards of food quality, presentation and service., • Maintain exceptional standards across all kitchen areas., • Conduct daily briefings and monthly team meetings to ensure effective communication and engagement., • Ensure a positive team culture that promotes pride, professionalism, respect and high employee morale., • Take a proactive approach to performance management, working closely with People and Culture where required. Food Quality & Guest Experience • Consistently deliver food of exceptional taste, quality and presentation that exceeds guest expectations., • Ensure strict compliance with food safety, hygiene and HACCP standards at all times., • Maintain strong awareness of regular guests and encourage repeat business through personalised service., • Anticipate guest needs and deliver service in line with the brand’s Proud values. Financial & Commercial Management • Maximise kitchen profitability through effective cost controls, waste minimisation and stock management., • Oversee ordering, receipt, storage and security of all food items., • Track food costs and support the preparation of departmental budgets, forecasts and performance reports., • Identify and maximise all revenue-generating opportunities. Planning, Strategy & Coordination • Analyse daily and future business levels, including arrivals, events and promotions, ensuring effective forward planning., • Liaise closely with the Director of Sales & Marketing and the F&B Manager on events, promotions and special requirements., • Maintain strong interdepartmental relationships to ensure seamless guest experiences., • Monitor competitor activity and industry trends to maintain a competitive luxury offering. Health, Safety & Maintenance • Ensure all kitchen, back of house and staff dining areas are maintained to the highest standards of cleanliness and safety., • Take responsibility for routine equipment maintenance, reporting wear, damage or issues promptly., • Promote a safe working environment for colleagues and guests in full compliance with health and safety regulations. About You • Proven experience as an Executive Chef or Senior Head Chef in a high end or luxury hospitality environment., • Strong leadership skills with a track record of developing and retaining high performing teams., • Excellent financial, budgeting and cost control expertise., • Creative, trend aware and passionate about food excellence., • Highly organised with the ability to manage multiple priorities in a fast paced environment., • Flexible, professional and committed to continuous personal and professional development., • Excellent communication and interpersonal skills. The Perks of working for The Bloomsbury Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Ardmore have been at the forefront in delivering hundreds of major projects across London. Some of our iconic projects include the Corinthia Hotel, Old War Office restoration, the Ned and many more....! We build homes, offices, hotels, parks & playgrounds – every facility our great city needs. And we do it with passion. With sensitivity. With style! Currently we're looking for a Construction/Site Manager for one of our prestigious London based projects. Responsibilities involve: • Overseeing the day-to-day management of site operations across commercial cut and carve, refurbishment, and new build projects, • Managing subcontractors, site teams, and logistics to ensure safe, efficient, and high-quality delivery, • Driving programme performance and resolving site issues to keep works on track, • Ensuring full compliance with health, safety, quality, and environmental standards, • Managing QA processes, inspections, and defect close out, ideally using Field View, • Coordinating with project, commercial, and design teams to support successful project delivery, • Monitoring workmanship and ensuring works are delivered in line with drawings, specifications, and company standards, • Managing site reporting, documentation, and handover processes through to completion We’re Looking For: • Demonstrable experience with Cut & Carve/Refurb & New Build Commercial Projects., • NVQ Level 6 in Construction management or equivalent, • CSCS black card (management level), • SMSTS, • NHBC Standards, • Knowledge of QA systems – Ideally Field view, • At least 2 years’ experience in a similar position with a main contractor Further Information About the Role Kindly be aware that this advertisement for our job vacancy may not encompass all assigned duties, responsibilities, or aspects of the role described. It is subject to potential amendments at the sole discretion of Ardmore. For a full role profile, please contact us directly at Equal Opportunities Ardmore are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender, reassignment, religion or belief, marital status, or pregnancy or maternity. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any reasonable adjustments to complete your application. Candidae Privacy Notice As part of our recruitment process for all roles including employees, consultants and subcontractors, we collect and process personal data relating to job candidates and potential candidates. We explain how we use personal information in the Candidate privacy notice. To view our Candidate privacy notice please visit the Ardmore Group website > Working for us > privacy notice.

Hotels, pubs and Contracts Division — Business Development Manager JJ Foodservice is building a dedicated Hotels, pubs and Contracts division and is seeking a Business Development Manager to build and lead our entry into the hotel, pub, and school contract sector. This senior role will be responsible for developing the division from the ground up and will report directly to the Director or Chief Sales Officer. Key Responsibilities • Lead our entry and growth within the hotel, pub, and school food‑service market, establishing a strong presence and driving commercial success in this strategic sector., • Develop, manage, and strengthen relationships with hotel groups, pub chains, schools, and contract caterers to accelerate market penetration., • Negotiate high‑value supply agreements that secure long‑term partnerships across food, hygiene, and consumable categories., • Drive product adoption and category spend by applying your understanding of the operational needs within hotels, hospitality groups, and education catering., • Collaborate closely with regional sales branch managers, purchasing teams, and operations to ensure seamless service delivery and successful rollout of our offering. About You • You bring proven experience managing national or multi‑site B2B accounts, with a strong track record of winning and growing contract‑based business., • You understand the hotel, hospitality, and contract‑catering sectors and can confidently navigate these specialised environments., • You recognise the Hotels, Pubs & Contracts segment as a major growth opportunity for JJ’s and are motivated by the chance to shape and lead this new division., • You are commercially astute, an excellent negotiator, and able to build compelling value propositions for senior decision‑makers., • You operate strategically and professionally, building strong, trust‑based relationships while identifying long‑term partnership opportunities. Why Join JJ Foodservice? • Opportunity to shape and lead a new national Hotels & Contracts strategy., • High‑profile role with direct exposure to senior leadership., • Backed by strong brand reputation, infrastructure, and buying power., • Clear progression as the division expands. What We Offer • Competitive salary with a substantial performance‑based bonus tied directly to the contracts secured., • Profit share scheme., • Excellent opportunities for career progression within a growing, nationwide business., • A dynamic, supportive, and entrepreneurial working environment where your contribution directly drives growth. Location: Enfield / National (travel required) Type: Full‑time

Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture. Position Overview: As a Business Intelligence Analyst, you will play a key role in transforming raw data into actionable insights across our hospitality operations. You will be responsible for designing and maintaining dashboards from multiple systems, ensuring data integrity, and fostering a data-centric culture. This role requires a highly autonomous and resourceful individual who can break down complex analytical challenges into simple, impactful solutions for stakeholders at all levels. Key Responsibilities: Dashboard Development: Design, build, and maintain intuitive dashboards and visualizations by integrating data from multiple hospitality systems (e.g., PMS, POS, CRM, Booking Engines, Revenue Management tools). Data Quality & Integrity: Ensure consistent, accurate, and timely data flow across systems. Develop processes for data validation, reconciliation, and anomaly detection. Cross-Functional Collaboration: Work closely with operations, marketing, finance, and executive teams to understand data needs and translate them into analytical solutions that drive business outcomes. Insight Simplification: Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences. Culture Building: Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes. Autonomy & Initiative: Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently. Performance Monitoring: Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics Requirements: • 3+ years of experience in a BI or analytics role, preferably within the hospitality or service sector, • Proven experience with BI tools such as Tableau, Power BI, Looker, or similar, • Proficiency in SQL and data manipulation across various systems, • Strong understanding of data modeling, • Good communication and storytelling skills with a knack for simplifying technical insights, • Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis,etc), • Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery) Why Join Us? Be part of a rapidly expanding hospitality company with ambitious growth plans. Work with a collaborative and innovative team committed to excellence. Take ownership of revenue strategy at a portfolio level and make a tangible impact.

Company Overview Yellow Tree is a Real Estate Investment Fund based in Gibraltar and is dedicated to the ownership, development and management of commercial and residential real estate assets. The Yellow Tree Real Estate Investment Fund is backed by a Gibraltar-based multi-family office. Yellow Tree invests across capital and gateway cities, employing a tailored investment strategy to each geographic region. Our portfolio underscores long-term value and mirrors our dedication to excellence. Our philosophy centers on income generation, ensuring that 100% of our portfolio consistently delivers returns. We achieve this by taking an asset-by-asset approach, where each asset carries its own weight in contributing income without dilution. Each asset has its own business plan that is meticulously followed making sure that each asset performs as expected. We own and manage sustainable and high-quality properties, aligning with the objectives of leading national and international corporations. This ensures that Yellow Tree Group is synonymous with quality, reliability, and enduring success. For more information, visit us on yellowtree.com Role Overview Please note that this role is permanently based in Gibraltar and requires relocation to Gibraltar. This is not a commuting or travel-based position between London and Gibraltar. As part of the relocation package, the Company will cover the cost of accommodation/rent in Gibraltar. We are open to considering candidates currently based in the UK who are willing to relocate for the role. This is a senior strategic role combining overall portfolio management, oversight of insourced property management & facility management operations, and leadership of hospitality initiatives and asset and relationship management of hospitality assets. The Country Manager will drive asset performance, operational excellence, and long-term growth strategies, ensuring that the company maximizes the value and potential of its Gibraltar portfolio. The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy,and stakeholder management, and the abilityto deliver results at a senior executive level. Reports to: C-level Executive Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand Matrix / dotted-line reporting: Local Finance team (cross-functional reporting) Key Responsibilities Strategic Leadership & Asset Management • Review or define (where applicable) and implement the market strategy for Gibraltar,aligned with Group objectives, • Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns, • Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements, • Implement and oversee all capex projects on an asset level and well as all commercial plans, • budget preparation Portfolio Oversight • Oversee performance of all assets (office, residential, commercial, and hospitality), • Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance, • Provide strategic guidance on property management operations to ensure high standards of service and efficiency, • Report bi-weekly to COO on KPIs and points of interest Hospitality Leadership • Serve as the primary point of contact with the hotel operator, • Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI, • Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met, • Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan., • Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel., • Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions., • Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotel or affect its value or that of the Hotel business., • Undertake a full monthly review of the Hotel business performance, meeting with the Hotel Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future businesss trategy and financial performance., • Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable, • Oversee pricing strategies, segmentation and channel mix., • Provide input on rate parity, OTA mix, and direct booking strategies., • Review marketing ROI and conversion rates., • Review balance sheet and cash flow, in addition to P&L., • Evaluate internal controlsand audit compliance, including fraud prevention measures., • Identify cost-saving and efficiency opportunities., • Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economicand financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotel business., • Prepare rolling Capex reserve planning and monitor use of FF&E reserves., • Advise on investment strategy and ROI analysis., • Review the Hotel Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects., • On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management, • Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team., • Operational audits of Hotel departments (including housekeeping, F&B, maintenance)., • Monitor and advise on sustainability initiatives (energy usage, waste reduction,etc.), • Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest, • Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotel Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget. Stakeholder Management • Build and maintain strong relationships with key tenants, investors, local authorities, and external partners, • Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives Acquisitions& Market Intelligence • Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements, • Define and implement the leasing strategy for the rest of the portfolio, • Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion, • Provide inputon potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable, • Support due diligence and integration planning for new investments, • Identify strategic opportunities for portfolio expansionand optimisation Governance & Compliance • Ensure compliance with local regulations and corporate governance requirements, • Monitor portfolio risks and implement mitigation strategies at a strategic level Candidate Profile Experience • 5-10+ years Senior management experience in real estate and hospitality, • Proven track record in strategicasset management and portfolio optimisation, • Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties, • Strong background in hospitality strategy, operational leadership, andasset development, • Experience in insourced property management oversight desirable, • Knowledge of the Gibraltar market highly preferred Skills & Competencies • Strategic thinker with the ability to translatestrategy into actionableplans, • Commercially astute with P&L oversightand financial planning experience, • Strong leadership, negotiation, and stakeholder management skills, • Excellent communication and presentation skills for senior-level engagement, • Ability to manage complex portfoliosin a dynamic, fast-paced environment, • Right to work in Gibraltar, • English proficiency Personal Attributes • Credible, confident, and influential, • Highly accountable with a strong ownership mentality, • Pragmatic, resilient, and solution-oriented, • Strong networker, capable of representing the company at the highest levels, • We offer competitive salary packages, great learning and development opportunities., • Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group, • Performance Bonus, • Team Building, • Celebration and parties, • Loyalty gifts, • Gift Cards Women’sDay & Men’s Day, • Extra free days: on your birthday the company gifts you a day off, • Birthday cake, • Holiday Baskets Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our PrivacyPolicy which you can find on Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color,national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Construction Site Manager – Commercial to Hotel Fit-Out Criterion Capital is seeking a driven and hands-on Site Manager to oversee the day-to-day delivery of a major fit-out project. This is an exciting opportunity to play a key role in transforming a commercial space into a high-quality hotel development. The Role You will take full responsibility for on-site operations, ensuring the project is delivered safely, on time, within budget, and to the highest standards. Key Responsibilities: • Lead day-to-day site management and coordinate labour and subcontractors, • Drive programme delivery, taking corrective action where required, • Liaise with contractors, architects, and quantity surveyors throughout the construction phase, • Represent the company at external meetings, • Monitor progress against key milestones and provide regular reporting, • Maintain accurate site records and documentation, • Motivate and manage site teams to maximise productivity, • Ensure full compliance with Health & Safety and all statutory requirements About You • Minimum 5 years’ experience successfully managing construction sites, • Strong technical knowledge of construction methods, design, and defect prevention, • Proven ability to lead teams and manage multiple stakeholders, • Experience in residential or hotel conversion projects (highly desirable), • Proactive, detail-oriented, and solutions-focused If you’re ready to take ownership of a flagship Central London project and join a dynamic property investment and development business, we’d love to hear from you.

Title of the position: Medical Administrator Reports to: Medical Operations & Excellence Manager Purpose of the job: The Medical Administrator provides comprehensive administrative and operational support to the Global Medical Organization, reporting into the Medical Operations & Excellence Manager. This role plays a critical part in enabling efficient execution of medical activities, with a strong focus on scientific events, training administration, contract management, invoicing and cross-functional coordination with Finance and other stakeholders. The position requires a high level of organizational skill, attention to detail, and the ability to manage multiple priorities in a regulated environment. Main missions and responsibilities + expected results: Accountability 1: Scientific Event (internal and external) Administration Expected result: • Under the oversight of the Medical Event Coordinator and Compliance Lead, coordinate end-to-end administrative support for scientific and medical events, including flight, hotel, restaurant, and ground transportation bookings., • Ensure all event-related arrangements comply with internal policies and applicable compliance requirements., • Maintain accurate records and documentation related to scientific events. Accountability 2: Contract and Vendor Administration Expected result: • Draft and manage contracts for the entire Global Medical Organization, including service agreements, consulting contracts, vendor agreements etc., • Liaise with Legal, and other relevant teams as required to ensure timely review and approval., • Track contract status, renewals, and documentation. Accountability 3: Invoicing Coordination Expected result: • Coordinate invoicing processes in close collaboration with the MedOp Manager, Finance and Accounting teams., • Ensure accurate and timely processing of invoices, POPs, and expense documentation., • Support the MedOp Manager in budget tracking and reconciliation activities related to medical organizational initiatives, events, projects etc. Accountability 4: Training Administration Expected result: • Provide comprehensive administrative support for medical training programs, including planning, scheduling, enrollment, and documentation., • Manage training logistics, materials distribution, material update, attendance tracking, and certification records., • Support onboarding and ongoing training initiatives for Global Medical team members., • Maintain training records in relevant systems and ensure audit readiness with specific attention to GxP related materials., • Support the maintenance of the BH Core Training Portal in collaboration with IT. Accountability 5: Onboarding and Organizational Support Expected result: • Support the onboarding of new Global Medical team members by coordinating system access, training requirements, and administrative setup., • Act as a key point of contact for administrative queries within the department., • Maintain departmental trackers, calendars, and documentation. Accountability 6: Systems and Project Support Expected Result: • Provide administrative support for system implementation and optimization projects (e.g. MI systems, PromoMats, learning platforms etc.)., • Assist with user access management, documentation, training coordination, and data maintenance., • Support change management activities related to new tools and processes. Expected competencies: • Previous experience in an administrative or operations role, preferably within the pharmaceutical, biotech, or life sciences industry., • Experience supporting medical, scientific event and training-related activities., • Familiarity with regulated environments and compliance-driven processes., • Strong coordination experience with Finance, Legal, and cross-functional stakeholders., • Excellent organizational and time-management skills with strong attention to detail., • Ability to manage multiple priorities and deadlines in a fast-paced, global environment., • Strong written and verbal communication skills., • Proficiency in MS Office and experience with enterprise systems (e.g. MI tools, content management or learning systems) is an advantage., • Professional, discreet, and service-oriented mindset

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Role Overview: Criterion Capital is seeking a dynamic and experienced Pre-Construction Project Manager to join our team, managing the preconstruction packages for our residential and commercial to hotel conversion construction projects. This role is central to delivering successful PRS (Private Rented Sector) developments for a business that acts as a developer, asset manager, and owner/operator of long-term hospitality and residential assets. The Pre-Construction Manager will lead the management of RIBA Stages 1-2, ensuring the development of robust designs, comprehensive client briefs, and the mitigation of risks before projects are handed over to the construction team. This role requires close collaboration with design, construction, asset management, and operations teams to align on project objectives and ensure seamless delivery. • Oversee and deliver the pre-construction phase of multiple residential projects simultaneously, ensuring that each project adheres to quality standards, timelines, and budgetary constraints., • Develop comprehensive project plans outlining the scope, objectives, schedule, resources, and budget., • Drive the pre-construction delivery through to handover to Construction, ensuring clear progress tracking and milestone achievements., • Lead and coordinate diverse project teams, including internal staff, external contractors, and consultants, ensuring alignment with project goals., • Identify scope of surveys required to inform the design and de-risk construction., • Identify and procure enabling works to de-risk construction, • Negotiate contracts to obtain the best terms and value for the business., • Create detailed project timelines and milestones, ensuring adherence to project schedules., • Identify potential risks and address and resolve any issues or conflicts that arise pre-construction, • Implement and enforce quality control measures and ensure compliance with safety regulations and promote a safe working environment., • Maintain accurate and organised project records, including contracts, change orders, and inspection reports and ensure all documentation is up to date and in compliance with local regulations About You: • A minimum of 10 years project management/director, • A proven track record managing medium to large-scale residential projects, • Bachelor’s degree in Construction Management, Civil Engineering, or a related field., • A Masters degree or additional certifications (PMP, CCM) are a plus., • Strong knowledge of construction methods, materials, and regulations., • Excellent leadership, communication, and negotiation skills., • Proficient in project management software and tools (MS Project, Procore, Primavera)., • Initiative to challenge and drive projects forward. Please apply today for consideration

Housekeeping Manager About Hyatt Regency London – The Churchill Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods. Duties and responsibilities related to the Housekeeping Manager role • Reporting to the Director of Rooms, the Housekeeping Manager plays a key role in leading the housekeeping operation and ensuring the highest standards of cleanliness, presentation, and guest care across the hotel., • This role oversees the daily running of the housekeeping department, supporting the team to deliver consistently excellent standards in guest rooms, public areas, and back of house spaces. Responsibilities include managing daily operations, allocating resources effectively, and ensuring rooms are prepared to meet business needs and guest expectations., • A key part of the role is leading, training, coaching, and motivating the housekeeping team, creating a positive working environment where colleagues feel supported, engaged, and empowered to perform at their best. The Housekeeping Manager ensures brand standards, cleaning procedures, health and safety requirements, and hygiene standards are consistently followed., • Regular inspections of guest rooms, public areas, and back of house areas will be carried out to identify opportunities for improvement and take prompt action where required. The role also involves monitoring guest feedback and working closely with the team to maintain and enhance guest satisfaction., • The Housekeeping Manager is responsible for managing stock levels for linen, amenities, and cleaning supplies, ensuring the department operates efficiently while maintaining appropriate controls. The role also supports departmental planning, productivity, rotas, and cost management in line with hotel requirements., • Close collaboration with Front Office, Engineering, and other hotel departments is essential to ensure a smooth guest journey, effective communication, and timely resolution of any operational issues. About you The ideal candidate will have previous housekeeping leadership experience within a luxury hotel environment, ideally within London or another major city market. They will understand the expectations of guests staying in a premium hotel and take pride in delivering exceptional standards of cleanliness, presentation, and service. They will be a confident and supportive people leader with experience in coaching, developing, and motivating a team. Strong attention to detail, excellent organisational skills, and the ability to manage a busy operation while remaining calm and professional are essential. The successful candidate will be comfortable working collaboratively with other departments and will bring a proactive approach to problem solving. Most importantly, they will care about creating memorable guest experiences and supporting colleagues to be their best. Benefits you will enjoy as a Housekeeping Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Life Assurance, • Business attire laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

Housekeeping Manager About Hyatt Regency London – The Churchill Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods. Duties and responsibilities related to the Housekeeping Manager role • Reporting to the Director of Rooms, the Housekeeping Manager plays a key role in leading the housekeeping operation and ensuring the highest standards of cleanliness, presentation, and guest care across the hotel., • This role oversees the daily running of the housekeeping department, supporting the team to deliver consistently excellent standards in guest rooms, public areas, and back of house spaces. Responsibilities include managing daily operations, allocating resources effectively, and ensuring rooms are prepared to meet business needs and guest expectations., • A key part of the role is leading, training, coaching, and motivating the housekeeping team, creating a positive working environment where colleagues feel supported, engaged, and empowered to perform at their best. The Housekeeping Manager ensures brand standards, cleaning procedures, health and safety requirements, and hygiene standards are consistently followed., • Regular inspections of guest rooms, public areas, and back of house areas will be carried out to identify opportunities for improvement and take prompt action where required. The role also involves monitoring guest feedback and working closely with the team to maintain and enhance guest satisfaction., • The Housekeeping Manager is responsible for managing stock levels for linen, amenities, and cleaning supplies, ensuring the department operates efficiently while maintaining appropriate controls. The role also supports departmental planning, productivity, rotas, and cost management in line with hotel requirements., • Close collaboration with Front Office, Engineering, and other hotel departments is essential to ensure a smooth guest journey, effective communication, and timely resolution of any operational issues. About you The ideal candidate will have previous housekeeping leadership experience within a luxury hotel environment, ideally within London or another major city market. They will understand the expectations of guests staying in a premium hotel and take pride in delivering exceptional standards of cleanliness, presentation, and service. They will be a confident and supportive people leader with experience in coaching, developing, and motivating a team. Strong attention to detail, excellent organisational skills, and the ability to manage a busy operation while remaining calm and professional are essential. The successful candidate will be comfortable working collaboratively with other departments and will bring a proactive approach to problem solving. Most importantly, they will care about creating memorable guest experiences and supporting colleagues to be their best. Benefits you will enjoy as a Housekeeping Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Life Assurance, • Business attire laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

Criterion Capital is a family-owned, entrepreneurial private property company. Due to expansion, the Architectural Department is seeking to recruit a Development Manager who will be a key part of the broader Architectural and Development team, supporting the design and planning processes across various projects. Job Purpose To manage and lead the design team's activities from asset acquisition, concept development, and planning approval through to statutory compliance, ensuring programme and budget adherence with minimal supervision. Role and Responsibilities • Deliver design and statutory compliance approvals as per project-specific requirements., • Program and organise design activities to meet project timelines., • Arrange consultants' tender bids and manage their appointments within budget, monitoring performance and controlling fee expenditure against deliverables., • Organise Land/Planning handover meetings and validate the delivery phase brief, performing gap analyses to complete Employer Requirements (ER) and Brand Standards documents., • Lead and chair design team meetings, managing the design process through to planning approval., • Collaborate with hotel operations, construction teams, and consultants to develop and improve Criterion Capital's Employer Requirements and Brand Standards., • Monitor compliance with statutory and environmental obligations (Planning, S106, S278, Building Regulations, Insurance, CDM, BREEAM, Sustainability targets)., • Ensure the design team produces a comprehensive ER (RIBA Stage 3 Report) in coordination with Client design and operations departments for construction phase handover., • Identify and manage design risks to ensure timely mitigation., • Perform value engineering and optimisation to enhance project value., • Ensure the design output addresses all project-specific challenges., • Support commercial and construction teams in achieving project goals., • Coordinate inputs from various departments to ensure efficient and coordinated design progression., • Conduct design validation, rationalisation, and package review meetings to assess alternative design proposals., • Manage the employer representative, change control, and sample approval processes., • Handle RFIs, NCRs, and technical submittals efficiently., • Adhere to the company’s Health & Safety, Quality, and Environmental policies and procedures., • Perform other duties as required by the line manager, in line with the role's level and scope. Skills and Qualifications • Proven experience in managing design and providing technical guidance for hospitality, residential, and commercial developments., • Degree in Architecture, Engineering, or Construction Management., • Strong knowledge of construction systems, RIBA plan of work, and statutory compliance requirements., • Expertise in planning processes, design sequences, and construction stages., • Good people management, negotiation, communication, and presentation skills., • Proactive, problem-solving, with a "thinking outside the box" mindset., • Commercially aware and experienced in managing consultant appointments., • Familiarity with key design principles (M&E design, disability, fire, and acoustic requirements)., • Understanding of contract management, contract law, and procurement types., • Proficient in IT tools: MS Office, AutoCAD, Revit, Asta, Procore.

Business Development Manager - United Kingdom About Prism (Parent Company) Prism, formerly OYO, is a global leader in hospitality technology and operates in more than 35 countries with a wide portfolio of brands and offerings. Its key subsidiaries include OYO Vacation Homes — with brands such as DanCenter, Belvilla, and Directbooker in Europe — MadeComfy in Australia, Motel 6 in the USA, Sunday (a premium luxury brand with global presence in the UK, Middle East, and Southeast Asia), and Townhouse (a premium value-for-money brand operating globally). Expanding its portfolio to include hotels, vacation homes, and workspaces, OYO manages well-known brands such as OYO Hotels, Sunday, Innov8, Motel 6, Check My Guest, Belvilla, DanCenter, MadeComfy, and Traum-Ferienwohnungen. Since its founding in 2013, Prism has become one of the fastest-growing hotel chains in the world, managing over 174,000 hotels and residences with more than 250,000 rooms globally, across the USA, Latin America, Europe, India, China, Japan, Malaysia, UAE, Indonesia, and the UK. As one of the few Indian startups to achieve profitability, Prism reports an EBITDA of $100 million and aims for tenfold growth over the next five years. Responsibilities 🚀 Main Mission Identify, contact, and convince hotel owners or managers in UK to lease their properties to the company. The Business Development Manager will be responsible for expanding the accommodation portfolio by securing full or partial property leases. Key Tasks 🕵️ Prospecting & Follow-up • Identify high-potential hotels, independent accommodations, family-run hotels, distressed assets, underperforming properties, or those nearing end-of-life cycle, • Focus on long-term lease opportunities (commercial lease or lease-to-buy), • Regularly monitor the hotel market, real estate trends, regulatory developments, and industry trends, • Communicate directly with owners, property managers, real estate agents, and intermediaries, • Present the company’s vision and build trust-based relationships, • Conduct detailed property analysis (condition, location, legal status, financial performance, value potential), • Structure and present tailored leasing offers, • Manage the full leasing process until contract signing, • Work with internal teams (legal, finance, technical) to ensure lease completion, • Ensure proper handover of validated deals to operations teams, • Update CRM tools and weekly reports, • Contribute to improving acquisition and leasing processes Required Skills • 4–7 years of experience in B2B sales, real estate negotiations, or hotel development, • Knowledge of the UK hotel or commercial real estate market is highly preferred, • Strong business acumen and excellent interpersonal skills, • Strong negotiation, persuasion, and long sales cycle management skills, • Self-driven, detail-oriented, and results-focused mindset, • Proficiency in CRM tools and strong digital literacy, • Fluent French required; professional level English required Benefits ✍ What We Offer • Friendly Environment: A strong culture of collaboration, teamwork, and mutual support, including team-building activities and social events, • Exciting Projects: Challenging and engaging projects that push your limits and allow creativity — no room for boredom

We’re looking for a Senior Group Sales Manager to drive group business across three of our London Lifestyle Hotels. This is a pivotal, senior commercial role for a relationship-led, commercially sharp sales professional who thrives in a fast-paced lifestyle hospitality environment and knows how to win, grow, and retain high-value group business. The Role Working closely with the Director of Sales, you will own and shape the Group Sales strategy for our London lifestyle cluster, with a strong focus on corporate, MICE, and creative-led group segments. You’ll manage a portfolio of high-producing accounts while proactively developing new business across domestic and international feeder markets. From prospecting to post-stay follow-up, you’ll oversee the full group sales lifecycle, ensuring a seamless, elevated experience that reflects the DNA of our lifestyle brands. Benefits you’ll receive as Senior Group Sales Manager: • 30 days of holiday per year - including bank holidays, increasing with years of service, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for work uniform, • Travel season ticket loan, Ride to Work Scheme, • Annual Staff parties and events, • Company pension plan What You’ll Be Doing • Driving group room revenue and ADR across the London cluster, • Developing and executing a clear, focused Groups sales strategy, • Managing and growing a portfolio of high-value corporate and leisure group accounts, • Proactively sourcing, negotiating, and converting complex group enquiries, • Building strong partnerships with agencies, TMCs, DMCs, production companies, and corporate bookers, • Representing the hotels at client events, site inspections, FAM trips, and industry functions, • Collaborating closely with Revenue, Marketing, Events, and Operations to maximise performance, • Staying ahead of market trends and competitor activity to spot new opportunities About you: • Proven success in Group Sales within hotels, ideally lifestyle or premium brands, • Strong commercial mindset with a track record of revenue growth and account retention, • Confident relationship builder with excellent negotiation and presentation skills, • Proactive, organised, and comfortable managing complex pipelines, • Strong knowledge of corporate, creative, agency, fashion, or luxury leisure segments Why Join Us? You’ll be part of a dynamic lifestyle hotel cluster in London, with the opportunity to shape group strategy, work with exciting clients, and collaborate across a leading international hospitality group. If you’re commercially driven, creatively minded, and ready to take ownership of a high-impact group sales role - we’d love to hear from you.

We’re recruiting for a hands-on General Manager / Innkeeper to lead a luxury château in rural France.\n\nThis is not a corporate GM role.\n\nThis is a fully immersive, live-in position where you run the property day-to-day and lead from the front.\n\nPackage for General Manager \n\n€100,000 – €130,000 salary\n\t\n25% bonus\n\t\n3-bedroom on-site accommodation\n\t\nElectric company car\n\t\nInternational career progression\n\t\nStaff rates across luxury properties\n\nThe Role of General Manager\n\nFull responsibility for site operations\n\t\nLead a team of up to 55 (currently rebuilding team)\n\t\nDrive guest experience and service standards\n\t\nSupport recruitment and staffing strategy\n\t\nHands-on across all departments when needed\n\nThe Ideal Candidate\n\nLuxury hospitality background (5-star or strong 4-star)\n\t\nGM, Hotel Manager, Ops Manager or senior F&B leader\n\t\nFluent French (essential)\n\t\nEU passport or citizen\n\t\nHands-on, adaptable, and comfortable in a rural setting\n\nThe Detail\n\n11-room château | Michelin-starred dining\n\t\n€5m revenue business\n\t\nPart of a global luxury hotel group\n\t\nOption for 6-month contract or permanent\n\t\nOpen to management couples\n\nApply\n\nWe’re moving quickly on this — CVs reviewed immediately.\n\nIf you’re looking for a hands-on, lifestyle role with real ownership, this is a standout opportunity

Deputy General Manager - Bel & The Dragon Odiham,RG29 1LP At Bel & The Dragon Odiham, we are proud of the exciting journey the business has been on following our successful £1.5 million refurbishment last year.With beautifully redesigned spaces, boutique bedrooms, a thriving restaurant and bar, and a strong reputation for exceptional hospitality. Were now looking for a Deputy Manager to join our leadership team and support the General Manager in driving the business forward. Youll play a key role in leading day-to-day operations, future planning, supporting and developing the team and maintaining high standards across every area of the business. Were looking for someone who ispassionate about people, hospitality and creating memorable guest experiences. This role is perfect for someone who leads from the front, thrives in a busy hospitality environment and enjoys developing and motivating a strong team culture. This is a fantastic opportunity to join a growing business with an exceptional team culture, whereour team is at the heart of everything we doandambition, personality and great hospitality are genuinely recognised and rewarded. We are a complete team of around 50 individuals, we boast 16 boutique hotel bedrooms, with a large garden terrace of around 110 covers, an 80 seater restaurant, 12 cover...

Following a multi-million-pound refurbishment, we are delighted to introduce The Welbeck Hotel, located in the heart of Marylebone. Previously Holiday Inn London Oxford Circus, The Welbeck Hotel offers an upscale boutique feel across all 164 bedrooms, reflecting its classic 19th-century architecture. At The Welbeck, our Front Office team is at the heart of the guest experience. This role is not just about operational excellenceits about leadership, creativity, initiative, and building meaningful guest relationships while ensuring a seamless customer journey. About the Role We are seeking a proactive and guest-focused Guest Experience Manager to support the day-to-day operations of the Front Office. Working closely with the Front Office Management team, you will play a key role in leading by example, driving service excellence, and ensuring every guest enjoys a seamless and memorable stay. Key Responsibilities • Act as the primary contact for guests, including VIPs and repeat guests, ensuring personalised service throughout their stay, • Oversee the guest journey from arrival to departure, ensuring smooth check-in and check-out processes, • Handle guest enquiries, feedback, and complaints, providing pro...

Night Receptionists and assisting Night Manager to ensure smooth hotel operations working a. Complete the Night Audit each night, submitting reports to the relevant teams. Ensure hotel Lobby is manned at all times, guests are acknowledged and greeted with the smile and eye contact.

Hotel Operations Manager Key Responsibilities. Position: Hotel Operations Manager. This Hotel Operations Manager is a senior operationally focused role with responsibility for the smooth day-to-day running of our site and Food & Beverage Operations.