84 Best hotel operations manager Jobs in Glasgow (May 2026)

Your Mission Should You Choose To Accept It : As Glasgow's City's new Director of Membership, your mission is to drive growth, retention, engagement, and satisfaction across our new Membership product as well as Meetings & Events (M&E), and co-working. The role requires strength and skill in community strategy and activation, driving member experience and team leadership. You’ll lead a team dedicated to delivering exceptional experience that goes beyond the product and services. Your approach is member-centric and marketing-savvy, blending strategic insight with creative execution to build a thriving, local community. From high-impact events to curated member moments, you create opportunities for meaningful connection both inside and outside of the hub. You serve as the key link between the Support Hub and your local hub - translating global strategies into localized experiences that reflect the needs and energy of your community. You’re also the link between the community of Glasgow and your hub, with a strong network in the city. You will report into the General Manager and also be part of the Senior Management of The Social Hub Glasgow. Success is measured by: Membership growth, retention and increased customer lifetime value (CLV) High member satisfaction (NPS), engagement, and advocacy Revenue performance across all Membership, Co-working, and M&E products This role works with a wide range of cross-functional stakeholders, including leaders from the both the local team and the support hub. It’s not your traditional 9-5! In Case You Do Not Know Who, We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Develop and execute a community strategy that includes curated events and activations to drive growth and foster engagement and connection. Be the representative of Membership at The Social Hub Glasgow in the local community, connecting with engaging with local businesses, potential partners and other relevant groups. Drive high NPS and customer satisfaction scores throughout the member lifecycle: onboarding, engagement, referrals, retention, and offboarding. Actively engage with members and potential new members, staying close to the pulse of the community in and out of the hub. Design and deliver growth, retention, and engagement strategies for Membership, M&E, and Co-working. Work closely with the support hub team to localize and implement global membership initiatives and frameworks. Meet and exceed budgets for Membership, M&E, and workspace products. Analyse membership and engagement data to optimize strategies and deliver measurable business improvements. Lead, develop, and inspire your teams (Membership, Coworking, and M&E) and manage the teams’ overall performance. Work cross-functionally with F&B, Stay + Regional Marketing roles to drive Membership ambitions and broader The Social Hub initiatives. Ensure smooth daily operations and high-quality standards across all physical spaces: co-working, gyms, communal areas. Who You Are Previous experience in leadership and team management. Bachelor degree in a relevant field. You have at least 6+ years of experience in a Membership, Coworking or other relevant field in a fast paced environment. You have an image of future developments and see opportunities for the organisation and respond to them. You have a commercial drive, with a demonstrated intuition for commercial opportunities and making active use of sales opportunities. You build and maintain relationships with contacts, while representing the brand of The Social Hub You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation. You are able to efficiently prioritize tasks that truly matter and work in a structured, methodical and goal-oriented manner when preparing and carrying out those tasks. You always seek ways to improve collaboration and alignment between different teams, encouraging cross-collaboration and working as one team. You have exceptional English communication skills, all other languages very welcome! You’re legally allowed to work in the UK What Do Offer The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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Hosco

Come join the future of hospitality and be the new Community Supervisor of our Glasgow location! Your Mission, Should You Choose To Accept: Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant and rooftop-bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community? As our Community Supervisor, you’ll make sure that each guest is having the best possible TSH-experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you’ll be responsible for running and supervising every aspect of our hotel operations. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. As you can tell, this goes way beyond your old-school hotel: you are the hotel’s super-skilled connector and responsible for the hotel’s seamless and smooth running. In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do - • You’ll supervise and work together with our front of house staff to assist our guests in all their needs. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or making great new connections, it’s up to you to spread the TSH magic!, • You know about our product offering and how to (cross-)sell these products to our guests, • Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur, • You’re awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations, • You love to share your TSH-wisdom. When team-members have questions or need assistance, you come to their rescue!, • You’re the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs, • Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about Who You Are - • You have a flexible, hands-on, motivated and positive approach, • You have at least 1 year of hotel experience or team leading experience, • You’re the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs, • You always have a helicopter view and know exactly when to be where and how to best assist the team, • You love responsibility and handle stressful peak periods like a pro, • You have good communication skills in English (Speak any other languages? The more the merrier!), • You’re hard working, responsible and have a “let’s do this!” mentality, • You build, lead and inspire motivated, happy teams like a natural, • You’re legally allowed to work in the UK What We Offer - • The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future, • The chance to learn and grow in your role with the potential for future growth, • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!, • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Regional Management Assistant

10 hours ago

Full-time

Glasgow

Your mission, should you choose to accept it We are looking for someone with bags of affinity in the field of Hotel Operations to grow with us. As our new Regional Management Assistant DACH/UK, you will work closely with the Regional Director of Operations in leading a cool, fun and funky variety of venues within The Social Hub community! Your home ‘working’ base will be our hub in Glasgow. You will be responsible for providing support to the operations teams in Vienna, Berlin & Glasgow. You will contribute to the efficient and effective operation of your hotels and will facilitate, measure and initiate processes to ensure operational excellence, staff well-being and community happiness. Essentially, you are the spider in the web. This includes quality- and cost-management, process improvements, and project management of hotel initiatives. In addition, you’ll also work closely with the hotel team leaders to support them on HR-related topics. In case you don’t know who we are (ahem)… Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, UK and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You’ll work very closely on day to day operations across the region. You’ll support local leadership on projects in the fields of HR, operational excellence and, quality and cost control. You’ll support the teams with planning and ongoing projects, tooling & systems and communications. You’ll ensure controls are in place to safeguard the operations in the different hotels, restaurants and bars and co-working spaces. You’ll manage and adjust operational procedures for all locations. You’ll maintain and implement TSH standards of quality in all operations. You will travel across the region in case any support is needed. Who You Are You have around 1 – 2 years of working experience. You have a Bachelor’s degree or equivalent, preferably in Hospitality management or other Management studies. You’re a super-organizer that understands that creating value for our guests will have a positive financial effect. You are a connector and true people-person. Flexible to travel. An easy listener and trustworthy person. You are structured and loves to plan! You have affinity with hospitality, co-living / pbsa or comparable. You have excellent communication skills with a hands-on approach and lead-by-example work style. You feel connected to and have experience with working with different target groups; from corporate to students You have the ability to find creative solutions, offering advice and recommendations Personal integrity with the ability to work in an environment that demands excellence, time and energy Fluency in English, other languages are a bonus Excellent written and verbal communication skills What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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Hosco

Breakfast Waiter/Waitress

3 days ago

Full-time

Glasgow

Your Mission, Should You Choose to Accept It As a Breakfast waiter at The Social Hub, you will be the friendly face that brings warmth and energy to our vibrant dining experience. Your mission is to deliver seamless and memorable service, making every guest feel truly welcome. You will connect with guests, share your passion for food and drinks, and work closely with the team to keep service flowing smoothly. This role sits at the heart of our Hub’s social vibe, where hospitality meets fun and teamwork is everything. With ongoing training and the support of experienced managers, you’ll grow your skills and have plenty of room to develop within our innovative food and beverage environment. If you enjoy building connections and thrive in a fast-paced, welcoming atmosphere, this is the role for you. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Deliver warm, professional, and attentive service to ensure every guest has an exceptional Breakfast and lunch experience. Be the go-to person connecting guests with the kitchen and bar, accurately noting dietary needs and preferences. Assist your team by clearing, resetting tables, and supporting various service areas during busy times. Stay fully informed about the Hub’s operations, menus, events, and spaces to provide helpful guest information. Recommend food and drinks confidently based on guest preferences and menu knowledge. Handle guest inquiries, requests, and concerns quickly, maintaining high service standards. Support event setups when needed, ensuring spaces match event requirements perfectly. Maintain a clean, safe, and organized work environment, following all health and safety guidelines. What You’ll Have 1-2 years of experience in hospitality or restaurant service, with a genuine interest in food and beverage Strong communication and interpersonal skills to create positive guest connections Good command of English; additional languages are a plus Ability to multitask and manage your time effectively in a fast-paced environment A proactive and friendly attitude, with a focus on teamwork and guest satisfaction The ability to look bright and breezy first thing every morning What We Offer: The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

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Hosco

Senior Development Manager

7 days ago

Full-time

Glasgow

Your Mission, Should You Choose to Accept It Edinburgh is getting its own Social Hub, and you’ll be the one bringing it to life. As our Senior Development Manager for Scotland, you take the lead from the moment we spot an opportunity to the moment we hand the keys to our operations crew. You dive into planning, design, tendering, budgeting and execution, all while keeping one eye on the bigger vision and the other on the details that make a project shine. You work closely with our Development Managing Director and our RE leadership team, turning ideas into a living, buzzing multi-use community. Your days will be filled with creative problem solving, smart coordination and building relationships with architects, consultants, city partners and your internal crew. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do - • Lead the full development cycle for our new Edinburgh project, from underwriting to handover., • Analyse potential investments and guide the early decision-making process., • Select and manage architects, advisors, legal partners and construction teams., • Shape the project concept and steer the design process with clarity and confidence., • Guide the construction phase, keeping progress, quality and budget aligned., • Coordinate with city partners on permits and planning., • Prepare reports, sign-offs and updates that keep everyone aligned and moving., • Coach your project team and create a setup where people grow and deliver their best work. What You’ll Have - • You have 10–15 years of experience in real estate development with a strong record across design, construction and execution., • You bring experience from private equity or an institutional investment setting., • You have a commercial mindset and know how to build multi-use concepts., • You bring a solid network in Scotland across architects, consultants and construction partners,, • You understand planning phases and enjoy working with public entities., • You have the ability to guide high-level discussions while staying hands-on when needed., • You bring an entrepreneurial spirit, a curious mind and a drive to create something meaningful., • You live near Edinburgh and are open to frequent travel to Amsterdam. What We Offer - • The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities., • We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future., • The chance to learn and grow in your role with the potential for future growth., • The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change, • Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!, • The freedom to work remotely or to come to the office – whatever suits you best!, • A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.

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