Contact centre jobs in North ShieldsCreate job alerts

EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) .If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.Maybe you have a wealth of life experience and building relationships, or maybe neg

If you are a driven sales professional ready to take ownership of a critical growth area within SS&C Technologies, apply today to join us in transforming the outsourced contact centre landscape. Sales Director – SS&C Technologies Outsourced Contact Centre Offering. As the Sales Director, you will

EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ).

We offer hybrid working in our Support Centre; the majority of our Contact Centre team work from home. We are now seeking a Supplier Partnerships Manager to oversee all commercial and contractual aspects of our technology, systems, and outsourced resources within the Contact Centre. Own the governan

EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ).

As a Contact Centre Associate, you will have the opportunity to make a meaningful impact, providing world-class service and contributing to the company's growth and success. As a Contact Centre Associate, you will play an integral role in supporting the company's mission to build lasting partnership

Job Description Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.

As the Contact Centre Operator Proactive and Preventative for Medequip Connect, you will respond to alerts received from our digital platform, interpreting the data and making proactive calls in accordance with procedures. Contact Centre Operator Proactive and Preventative. Join us as our new Contac

EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ).

Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

As the Contact Centre Team Leader for Medequip Connect, you will lead a team of Operators working for Medequip Connect’s Contact Centre including Technology Enabled Care, call handling and Out-of-Hours call handling, and all other ancillary call handling services. Support the Contact Centre Operat

Skills: Sales Contact Centre Customer Service Sales Strategy Commerical Growth Operations. Are you a commercially driven leader with a passion for delivering exceptional customer experiences? This is a rare opportunity to take ownership of a high-performing contact centre operation, leading sales, c

Over‑shift management of the Contact Centre team overnight at the weekends. Experience in a client or customer service environment, ideally a contact centre. Contact Centre Shift Supervisor – Part Time (Dunfermline).

You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of AerialBuz and the main way our customers communicate with us. You'll be the first point of contact for any of our users who have questions, problems, feedback and co

We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, tra.

We offer hybrid working in our Support Centre; the majority of our Contact Centre team work from home. Supplier Partnerships Manager (Contact Centre). Own the governance framework for technology and outsourced resource suppliers supporting the Contact Centre.

The Contact Centre Manager is responsible for direct line management of 15 Advisors and regular engagement with clients along with supporting the Customer Contact Director with leading the customer contact strategy. CONTACT CENTRE MANAGER — BRISTOL / HYBRID — £50-65k. Our client based in Bristo

Network Designer Contact Centre - Register Your Interest!. Your design work will specialize in one of three areas: network solutions, voice solutions, or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

Proven experience in leading large-scale helpdesk or contact centre operations, ideally in a multi-client environment. Manage the end-to-end workflow of helpdesk operations, from first contact to resolution, ensuring seamless handovers and accountability across teams. Act as the senior point of cont

Recruitment & People Development Manager.About identi Group – Offering essential peace of mind.Welcome to Identi Group, the leading name in integrated pet identification and reunification services across the UK.Under the visionary leadership of Robert Diamond and with strong investment backing fro

Operating much like a high-volume contact centre, our teams coordinate daily with hundreds of professional drivers across the UK. Lead a high-performing team within a logistics coordination environment, operating as a contact centre handling a high volume of inbound driver calls daily. Drive improve

Supported by the 111 Assistant Contact Centre Manager, you will lead site-based operational and performance management of our contact centre teams, ensuring excellent patient care & service delivery. Line management of the 111 Assistant Contact Centre Manager(s) and direct reports including mentorin

Essentially, you’re the bridge between the contact centres, retail teams, and head office. Be the go-to person at head office for anything related to contact centres. Monitor performance and make sure sales targets in contact centres are hit.

As a Contact Centre Associate, you will have the opportunity to make a meaningful impact, providing world‑class service and contributing to the company’s growth and success. As a Contact Centre Associate, you will play an integral role in supporting the company’s mission to build lasting partn

Field Sales Engineer (Contact Centre Solutions) (Progression to Director). Are you a Salesperson with a background in CCaaS/UCaaS looking to join a market leading company in the Contact Centre Solutions looking for a varied role where you will have full autonomy to ensure you deliver results and dri

As the Sales Director, you will own the full sales cycle, focusing exclusively on driving new client acquisition for our contact centre solutions. Develop and execute a strategic sales plan for EMEA and beyond to identify, qualify, and close new business opportunities in outsourced contact centre se

Summary: We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. Experience in setting up, managing, and operating both outsourced and insourced contact centres. Strong knowledge of contact centre technolo

We’re seeking an experienced and driven Contact Centre Operations Manager to lead and manage a dynamic contact centre team. Proven experience as a Contact Centre / Call Centre Operations Manager, preferably within insurance, financial services, or similar customer service-driven industries. Excell

West Midlands Police is recruiting dedicated individuals to join our Force Contact Team in dual roles as Contact Handlers and Dispatchers. You will be aligned to one of these shift patterns based on what is required by the Force Contact department at the time of hire. Assessment Centre – Includes

Field Sales Manager or similar with a background in Contact Centre Solutions. Sales, Engineer, Technical, Business, Development, BDM, Manager, BDE, Account Manager, Field, Contact Centre Solutions, South, Guildford,Surrey. Field Sales Engineer (Contact Centre Solutions) (Progression to Director).

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ).

Experience of working in a busy contact Centre environment. More about the Contact Centre Operative role…. To utilise Contact Centre operative skills and expertise in supporting the business in achieving its objectives and prompt enquiry response, profiling of customers and achieving / reaching op