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Chester (Hybrid) Salary starting from £24,000 + annual bonus About M&S Bank We're proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. We're here to make banking feel more personal - and that starts with how we support our people. The Opportunity This is more than a customer service role - it's a launchpad for your career. Whether you're new to financial services or looking to grow, we'll support your development every step of the way. What You'll Do • Be the first point of contact for customers via phone, • Provide support, resolve queries, and guide customers through our digital banking services, • Handle complaints with empathy and ownership, • Suggest improvements to enhance the customer experience What You'll Bring • Passion for helping people and solving problems, • Strong communication and listening skills, • Confidence using digital tools and the ability to learn and use various systems and applications, • Resilience and a willingness to learn, • No contact centre experience needed - full training provided What You'll Get • Hybrid working, • 25 days' holiday + bank holidays, • Annual bonus scheme, • M&S shopping discount (post-probation), • On-site gym and Starbucks, • Flexible benefits including pension, retail discounts, and wellbeing support, • One paid volunteering day per year, • Recognition through Spotlight awards and access to M&S Bank Arena events Our contact centre is open 8am-8pm 7 days a week so your working pattern will include working some weekends and evenings, but we'll chat through the shift patterns during the recruitment process. Apply now and start building a career with real progression at M&S Bank. Applications are open to UK Residents over the age of 18 currently with a valid right to work in the UK, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. Our application process consists of: • Online Contact Centre Skills Assessment, • A telephone-based Recruiter Interview, • Final face-to-face interview with the business and an online Values Based Assessment HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk: Email: Telephone: +44 2078328500 Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process." Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In

Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. Wh

Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. Wh

Our contact centre is open 8am-8pm 7 days a week, so your working pattern would include working some weekends and evenings; we’ll chat through the shift patterns during the recruitment process.

Contact Centre Operative - PeterboroughJob Type: Full timeIn a Nutshell…We have exciting opportunities for Contact Centre Operatives to join our team within Vistry Services Division, where you can be based near to any of our East & London regional offices. Ability to work effectively in an office

Ability to work effectively in an office of home environment Willing to be flexible in respect of day-to-day duties and hours workedWilling to travel to all sites on an ad hoc basis within the division as required to support development understandingDesirable…Experience of working Microsoft Dynami

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

Exciting opportunity for two talented Team Managers to join our Front Office Customer Services Contact Centre based in Exeter.

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

Online Contact Centre Skills Assessment. No contact centre experience needed - full training provided. Our contact centre is open 8am-8pm 7 days a week so your working pattern will include working some weekends and evenings, but we'll chat through the shift patterns during the recruitment process.

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

Title: Contact Centre – Outbound SalesHours: 40 hours per week, Full Time Location: Manchester – Office based Salary: £25,396 plus bonus ( OTE £29,000 )Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Liv

Job Title – Contact Centre Agent – Croatian Speaking only(Please note that this role requires you to be able to speak fluent Croatian)Location – Manchester BridgewaterHours of Work – Monday to Friday – 40hrs per weekSalary – £25,396We’ve come a long way since the first Optical Express

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Liv

Reporting directly to the Head of Contact Centre, you will be responsible for leading, motivating, and developing a team of contact centre agents, driving performance, and maintaining high-quality standards across all patient interactions. Key ResponsibilitiesLead and manage a team of contact centre

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

A contact centre consulting firm based in Brighton is seeking a skilled Workforce Planner to enhance planning and resource utilization across multiple communication channels.

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Liv

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

We offer hybrid working in our Support Centre; the majority of our Contact Centre team work from home. Own the governance framework for technology and outsourced resource suppliers supporting the Contact Centre. Solid background in contract management, commercial negotiations, and supplier governanc

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

My leading technology client is looking for a talented and motivated Contact Centre Vendor Manager to support their rapid growth into strategically important new markets. Previously managed or overseen a contact centre. If you are interested in this Contact Centre Vendor Manager position and meet th

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

If you are looking for a new and exciting Contact Centre opportunity, then this is the perfect role for you!. HRGO are recruiting experienced Contact Centre Team Leaders for our client based in Liverpool. Experience managing a team in a contact centre environment.

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

Are you currently working in a contact centre environment and looking to join a business where you are rewarded with a lucrative commission scheme?. As a Contact Centre Advisor you will be calling existing clients of the business to offer a range of additional services and products you will be build

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.

Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers consider

In our dynamic Contact Centre, you’ll be the first point of contact for our customers, facing demanding and challenging calls with confidence. Maidstone, where you’ll play a vital role in the continued success and growth of our Customer Contact Centre.

Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll w

An opportunity has arisen for a temporary Customer Contact Advisor to join our Contact Team based at our office in Pity Me, Durham. As a Customer Contact Advisor, you will be predominantly dealing with repair requests and, on occasion, more general enquiries. For More Information Regarding This Role

Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll w

We’re looking for an inbound and outbound advisor to join our contact centre in Redditch. Previous contact centre experience is not required (although would be beneficial).

Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll w

Engage with potential clients to understand their needs, qualify leads, and assess potential fit for SS&C’s outsourced contact centre solutions. Proven experience in lead generation, prospecting, or sales within contact centre, BPO, or related services. Account Executive, Contact Centre Outsourcin

Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. In this role, you'll w

Operating much like a high-volume contact centre, our teams coordinate daily with hundreds of professional drivers across the UK. Lead a high-performing team within a logistics coordination environment, operating as a contact centre handling a high volume of inbound driver calls daily. Drive improve

Benenden Health is looking for a Contact Centre Advisor – Claims to join our Member Services department.

This is a great opportunity to join a Workforce Planning team and play a key role in helping Contact Centre teams deliver their best. Strong knowledge of WFM systems (Calabrio, Genesys, NICE, or similar) and omnichannel contact centre platforms. Background working in a fast‑moving, omnichannel con

Your insights will drive continuous improvement, support coaching initiatives, and enhance overall performance within the Consumer Contact Centre. You bring experience from contact centre operations and ideally have a background in quality assurance. You are familiar with contact monitoring tools an

A global consulting firm is seeking a Programme Manager in London to lead the implementation of a unified contact centre.

We offer hybrid working in our Support Centre; the majority of our Contact Centre team work from home. Solid background in contract management, commercial negotiations, and supplier governance, ideally in a contact centre or technology‑driven setting. Outsourced Supplier Partnerships Manager (Cont

Maintaining a positive and proactive attitude in a busy contact centre environment. Previous experience in a contact centre or customer service role. As a Client Communications Advisor, you will be the first point of contact for valued Optometry and Audiology clients.

Contact Centre Sales Team Leader - Hotelplan UK. Apply for the Contact Centre Sales Team Leader role at Hotelplan UK. Experience of meeting sales targets in a contact centre environment.

A minimum of 3 year’s experience in a contact centre including at least 2 years in management, with a proven track record in coaching, performance management and people development. We are looking for an experienced Contact Centre Manager to lead and motivate our team based in Runcorn. Manage day-