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To lead and direct performance management processes and analysis that enables excellent performance to be established and maintained. The NHS 111 Operational Performance Manager, based at the Oldbury contact centre, will be part of the DHU 111 Senior Management Team and lead all operational teams on

At the West Brom, we know solid futures don’t happen overnight.So, whether our customers are looking to own their first home or have savings they can rely on, we’ll do everything we can to help them build the life they want bit by bit.We’re all about customer experience, which means we do the

Contact and Digital Centre Manager. Leading on the growth of the existing Customer Contact Centre team and setting up a digital servicing team in line with transformation, strategy and future demand models. Contact and Digital Contact Centre is preferable.

We are seeking a proactive HR Administrator to join our newly created HR Shared Services team on a 12-month fixed-term contract. Previous experience in an HR Administration or shared services/contact centre environment. Comfortable using HR systems, ticketing systems, and MS Office tools.

Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future.We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't tick every box.If you'

Key Responsibilities: Lead and manage the Flight Operations team to consistently meet and exceed KPIs, including CSAT and SLA commitments Monitor and analyse operational performance, refine processes, and ensure compliance with ticketing rules Drive automation and process improvement initiatives to

Contact Centre Sales Advisor role:You will speak to new and existing members through warm inbound and outbound calls (no cold calling) by explaining the benefits of our products and services. Contact Centre Sales Advisor - YorkJob Reference: 000511Salary: £26,000Closing Date: 17/10/2025 00:00:00Loc

Summary: We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. Provide expert advice on best practices in contact centre management and customer engagement. Experience in setting up, managing, and operat

We are looking for an experienced Contact Centre Manager to lead and oversee our patient Contact Centre operations. You will manage a multi-channel Contact Centre responsible for appointment bookings, patient enquiries, referrals, and general support services. Manage the day-to-day running of the Co

Supported by the 111 Assistant Contact Centre Manager, you will lead site-based operational and performance management of our contact centre teams, ensuring excellent patient care & service delivery. Line management of the 111 Assistant Contact Centre Manager(s) and direct reports including mentorin

Skills: Sales Contact Centre Customer Service Sales Strategy Commerical Growth Operations. Are you a commercially driven leader with a passion for delivering exceptional customer experiences? This is a rare opportunity to take ownership of a high-performing contact centre operation, leading sales, c

West Midlands Police is recruiting dedicated individuals to join our Force Contact Team in dual roles as Contact Handlers and Dispatchers. Assessment Centre – Includes mock 999 calls, dispatch scenarios, and team exercises. This is an opportunity to contribute to public safety and community trust

We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, tra.

Supported by the 111 Assistant Contact Centre Manager, you will lead site-based operational and performance management of our contact centre teams, ensuring excellent patient care & service delivery. For more information about the role of Contact Centre Manager please read the attached job descripti

You’ll lead by example, inspire your team, and ensure high-quality, person-centred care. Nearby amenities include Rushall Library, Bloxwich Active Living Centre, and a range of shops, restaurants, and leisure facilities in Walsall, Wolverhampton, and Birmingham.

Children’s Residential Support Worker.Location: Moston, Greater Manchester.At Cambian you’re not just working - you’re shaping futures, furthermore as a Residential Support Worker, based within the Manchester region every moment you spend with our young people (ages 8–18) helps them feel saf

Saddlers Centre and Crown Wharf Retail Park to leisure activities at Walsall Gala Baths and The Light Cinema.

For further details relating to this post, please contact: Elizabeth Garrick - Head Teacher - Contact on: 01595 807450 or email: elizabeth. The purpose of this post is to work effectively with the class teacher(s) to support play-based, child-centred pedagogy within primary. During the application p

And this isn’t just any job.Are you a confident and compassionate Care Support Worker ready to transform lives?.At Lifeways, we believe in the power of care to change lives.As the UK’s largest supported living provider, we’ve been proudly serving communities since 1995.We’re now lo

We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents.

Support Worker – Make Every Day Meaningful in Somerset.Are you someone who brings energy, confidence, and compassion into everything you do? Do you love the idea of helping people live life on their own terms—filled with independence, joy, and a few trips to the bowling alley? If that sounds lik

This primarily involves support using a person-centred approach. Our support workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool. CareTech is a person-centred care company that provides quality care to adults.

For further details relating to this post, please contact: Sheena Summers - Team Leader - Contact on: 01595 744208 or email: sheena. During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your applicat

It is unique because it is close to the city public transport and located within a distance of city centre and country side.

No call centre representative agent experience needed. Call Centre Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call centre representative agent experience is not necessary.

We are unable to consider skilled or student visa applicants for this opening.CareTech is a person-centered care company that provides quality care to adults nationwide.Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.We refer

Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim.We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the late

Social Care – Making a Difference in the Lives of Children, Young People, and Adults in Bristol, Cornwall, Swansea, Hertfordshire, Devon, etc.Frontline Social Care, a trusted partner of various.We are looking for people with a genuine passion for making a positive impact, who can build meaningful

Job Title: Family Support Worker/ Senior Family Support Worker.Day rate: £200-£230 per day inside IR35.Contract type: Full time, interim role.Contract duration: 3+ months (opportunity to go permanent).Reports to: Team Manager / Senior Practitioner.To provide practical and emotional support to chil

Flexible, person-centred, and committed to safeguarding.

If you believe you have the skills and technical ability required for the role of a Family Law Solicitor, then please contact Craig Heywood on 07990068183 for a confidential discussion.

CONVEYANCING TEAM LEADER - Remote Role.We’re working with a forward-thinking and fast-growing conveyancing firm that’s expanding organically due to significant client demand.As part of this growth, they're looking for an experienced Conveyancing Team Leader to join their dynamic team.In this rol

An excellent opportunity to join a leading international law firm as a Team Leader Lawyer, supervising and managing paralegal teams across a broad range of projects.This is a hands-on leadership role offering exposure to high-profile matters, multiple practice areas, and innovative legal technology

Contact Penny Trotman at eNL on 0121 454 1004 or email penny. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion.

Our international law firm client is seeking a Legal Team Leader to join their energetic and fast-paced Legal Delivery Centre in Birmingham on an initial 12-month fixed-term contract.

I’m working with a leading national law firm with a strong reputation in defendant litigation.As part of their ongoing growth, they’re looking to recruit an experienced Industrial Disease Supervisor to join their busy and well-established team based in Birmingham.In this role, you’ll manage yo

Please contact David Mattinson for further information and please be assured that all communications will be in the strictest of confidence.

Act as the key contact for developers, residents & stakeholders. For more information or to apply, please contact:.

We are working with a global real estate firm to hire an AML Team Leader based in London.In this role, you’ll be responsible for overseeing the quality and accuracy of CDD and EDD work, providing sign-off on AML/KYC activity, and guiding the wider team on complex and high-risk cases.The firm is lo

Team Leader – (Part-Time, 24 Hours) White City £12.We're looking for a Part-Time Team Leader (24 hours) to bring energy, confidence, and great vibes to one of our White City stores.You'll be leading by example, inspiring your team, and creating a shopping experience customers can't stop t

Empathy, patience and a person – centred approach to care.

Are you an experienced and empathetic professional who excels at building relationships?Join our dedicated sales teamas a Senior Care Advisor and make a real difference in the lives of individuals seeking compassionate, personalised care.About the RoleAt Agincare, every call you take has the power t

We are looking for a hands-on Maintenance Team Leader to oversee the day-to-day maintenance operations within a busy manufacturing environment.This is a great opportunity for an experienced senior engineer or established team leader who enjoys leading by example while staying involved in practical e

Would you like to be part of a retail team that are community based,offeramazing choice and genuine sustainability?Look no further join us as a Sales Assistant in BownessThis is apart timerole working 6hours a week in one of our busyclothing stores.Our stores are fast-paced and trade 7 days a week.

As a Utility Arborist Team Leader, using your technical expertise, you will deliver a first-class service to our customers with safety being paramount.Your role will be to clear trees and vegetation in proximity to our customers overhead transmission and distribution network.Working with safety at t

We are hiring within our specialised team of Alarm Receiving Centre Ambassadors based in Quorum Business Park, Newcastle Upon Tyne.

As a Utility Arborist Team Leader, using your technical expertise, you will deliver a first-class service to our customers with safety being paramount.Your role will be to clear trees and vegetation in proximity to our customers overhead transmission and distribution network.Working with safety at t

We are hiring within our specialised team of Alarm Receiving Centre Ambassadors based in Quorum Business Park, Newcastle Upon Tyne.