Trabajos customer care en BrentfordCrear alertas

Join the New Evri Premium Network – Self-Employed Multi-Drop Van Drivers Wanted! Are you ready for a new challenge this autumn? Now’s your chance to be part of something bigger. Evri Premium – a brand-new, next-level delivery network powered by Evri and DHL – is looking for driven, motivated Multi-Drop Van Drivers to join our growing team. Our drivers are the heartbeat of our business, delivering life’s everyday essentials with speed, care, and a smile. And now, with Evri Premium, you’ll enjoy exclusive benefits, competitive earnings, and the opportunity to shape the future of parcel delivery. Why Join Evri Premium? • High Earnings: Top drivers earning up to £1,200 a week*, • Consistent Work: Regular routes and opportunities for flexible schedules, • Growth & Stability: Partner with a global leader investing in long-term success, • Customer Connection: Build lasting relationships with regular customers, • Flexibility: Choose from 5-day, 6-day, seasonal, or ad hoc work – designed to fit your lifestyle Your Pay Explained: “Up to £1,200 per week” is based on working 6 days per week and is paid at rate per parcel (piece-rate). This figure is based on an average daily courier earning of £200 per day, dropping a volume of parcels in line with our network average. What We’re Looking For: • A valid UK driving licence, • Access to a reliable van, • Previous experience in multi-drop delivery (desirable, not essential), • A positive attitude and commitment to excellent customer service Ready to Get Started? This is more than just a driving role – it’s your chance to join the exciting Evri Premium Network and take your career (and earnings) to the next level. Apply now and start your journey with us today! No van? No problem, download our Evri Courier Community app for flexible opportunities for self-employed couriers with Evri.

Closing date: 27-10-2025 Customer Team Leader Location: 33 South Street, Isleworth, TW7 7AL Pay: £15.24 per hour including London allowance Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: 3 shifts per week including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

Youll be out on the road, visiting multiple customer sites to install, service and maintain our market leading washroomproducts that improve hygiene and sustainability, including air-care solutions (air purifiers, frag.

Veterinary Surgeon Permanent, Full-time £35500 - £90000 Take your Veterinary career to new heights with Vets for Pets Embark on an exciting journey with a team that not only values your expertise but celebrates your passion for animal care! At Vets for Pets, we’re always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis. Do you have a passion for general practice, have exceptional customer service and communication skills, and a genuine desire to provide the best care for pets and their devoted owners? If you answered yes, we want to hear from you! About Us With over 440 small animal practices across the UK, our practices are as unique as the communities they serve. Each clinic is independently run by passionate practice owners and every pet we see benefits from personalised care supported by the latest technology, not to mention the gentle touch of our expert vet teams. This means you won't find two practices alike, and you'll immediately become part of a welcoming local network and team. What We Offer At Vets for Pets, it’s more than just a job. We offer all the benefits you’d expect from a major employer (pension, healthcare, CPD allowance, paid memberships, competitive salary up to £90,000doe) plus a few more, such as excellent career progression and funding for certificates, exclusive lifestyle and shopping discounts (up to 30% off at Pets at Home), and relocation packages from within or outside the UK, including visa sponsorship (we’re an A rated sponsor). Work-Life Balance Tailored for You We understand the importance of balance. Whether you're looking for full-time or part-time work, we can create a bespoke work pattern that suits your needs. We can also cater to your strengths and interests so if you want a consult only role or are strong in surgery, we can find the right practice for you. Inclusivity Is Our Strength At Vets for Pets, we see people just as pets see them—without judgment. We embrace diversity and work tirelessly to break down barriers, attract and develop diverse talent, and foster a culture where everyone can thrive. Regardless of your background or circumstances, you are welcome here. Your future with Vets for Pets awaits!

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Sous Chef - Harlequins | Twickenham £42,000 per annum plus benefits We’re on the hunt for a talented and driven Sous Chef to bring their culinary expertise to one of the most iconic venues in sport - Harlequins RFC in Twickenham. As part of Levy, the market leader in sports and event hospitality, you’ll play a key role in delivering exceptional food experiences to fans, guests, and clients alike. From matchdays to private events, you’ll be responsible for upholding the highest standards of food quality, safety, and consistency, while supporting the Head Chef in menu planning, team supervision, and kitchen operations. If you thrive in a fast-paced, high-profile environment where teamwork and passion are at the heart of everything, this is your next step. Responsibilities • Ensure Consistent Food Quality: Maintain high standards of food preparation, presentation, taste, portion control, and allergen awareness across all stages of service., • Support Food Safety & Compliance: Adhere to HACCP procedures and food safety regulations, including temperature checks, hygiene, and correct food storage practices., • Efficient Kitchen Operations: Cook and serve food efficiently, minimising waste, meeting production schedules, and maintaining clean and organised workstations., • Teamwork & Supervision: Support the head chef in managing kitchen sections, supervising junior staff when needed, and promoting clear communication with front of house teams., • Menu Planning & Cost Control: Assist in developing and costing menus to meet operational targets and ensure cost-effective delivery., • Stock & Equipment Management: Check deliveries, report quality issues, and maintain kitchen equipment through proper use and care., • Health & Safety Compliance: Follow fire, safety, and PPE procedures; report hazards or incidents, and contribute to a safe working environment., • Minimum 3 years’ experience in a comparative role., • Strong, quality operational experience with a passion for F&B., • Articulate and numerate. Able to accurately prepare quotes and reports., • Awareness of government legislation, including health and safety., • Computer literate, with experience and an understanding of restaurant/bar software., • Proven experience working on large events in a high-volume team., • Strong passion for hospitality, food, and exceptional customer service., • Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme., • Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia., • Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid., • Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme. Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.

Technical Manager ?? Location: Feltham ?? Contract: Full-time, Permanent (PAYE) ?? Salary: £40,000 - £50,000 Our client is a leading food manufacturer specialising in authentic Japanese cuisine and they are looking for a Technical Manager / QA Manager. You will be responsible for ensuring all products are manufactured to the highest quality and safety standards, in line with legal, customer, and company requirements. This role oversees the Quality Assurance/Control and Technical functions, manages audits, maintains certifications, and supports continuous improvement across production. Key Responsibilities: Quality & Food Safety Ensure all products meet food safety, quality, and legal standards. Maintain and continuously improve the companys Food Safety Management System (HACCP, SALSA.). Lead internal and external audits, including SALSA, customer, and EHO inspections. Manage non-conformance investigations and ensure effective corrective actions. Conduct regular factory hygiene, GMP, and internal audits. Oversee allergen management, traceability, recall and product specifications. Manage supplier approval and raw material verification processes. Manage and advise the Labelling/Stock department. Technical & Documentation Maintain up-to-date product specifications, labelling, and nutritional information. Ensure compliance with UK and EU food legislation. Lead on technical documentation for new product launches (NPD). Liaise with customers and external laboratories on quality and safety matters. Prepare and submit technical documentation for customer audits and tenders. Team Management & Training Lead, train, and develop the QC team. Provide technical support and training to production and warehouse staff. Promote a culture of continuous improvement, food safety, and accountability. Continuous Improvement Identify and implement process improvements to enhance efficiency and product quality. Collaborate with Operations and Production teams to reduce waste, improve yields, and maintain product consistency. Experience & Qualifications: Degree or equivalent in Food Science, Microbiology, or related discipline (preferred). Minimum 5 years + experience in a Technical or QA Management role within food manufacturing. Experience working with ready-to-eat or high-care foods is highly desirable. Strong knowledge of food safety management systems, SALSA, and BRCGS (preferred) standards. Proven success in managing BRCGS/SALSA audits and customer visits. HACCP Level 3 (minimum) Level 4 preferred. Food Safety and Hygiene qualification (Level 3 or above). Excellent understanding of UK food legislation and retailer codes of practice. Analytical and problem-solving mindset. People Management. Confident communicator with the ability to engage with all departments and external stakeholders. Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website. TPBN1_UKTJ

Local authority based in Hounslow.Hybrid model: 2 days in office, 3 days working remotely.As a Customer Relations Officer (Housing) you will play a key role in overseeing and.Social care colleagues to resolve complaints within statutory.A core function will also be to ensure compliance with the.Hous

Our client’s care home now seeks a highly motivated and personable Catering Assistant to become part of a team, led and directed by their Catering Manager and Head Chef, to play a key role in supporting their kitchen operations, ensuring the highest level of food quality and customer satisfact

If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be given.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at CH&CO on a full time basis, contracted to 40 hours per week.

Sales Development Representative (inbound) Hayes, London Hybrid £30,000 - £40,000 plus uncapped commission We’re looking for motivated, creative, and driven Sales Development Representatives to join our growing team. You’ll focus on qualifying and nurturing inbound leads generated through marketing campaigns, website inquiries, and other demand-generation activities. We’ve already grown to over 1000 clients from warm leads and with your support will be able to help more businesses seeking ways to adopt green initiatives. As the UK’s only B Corp Certified salary sacrifice provider, we’re transforming the future of electric vehicle adoption in the UK through salary sacrifice. Building on that success, we’ve launched The Charge Scheme – an innovative benefit allowing employees to save 20–50% on EV charging via salary sacrifice. Voted 4.9 on Glassdoor and certified by Welcome To The Jungle, it’s never been a more exciting time to join! Key Responsibilities: • Respond promptly and professionally to inbound leads from multiple channels (website forms, phone calls, events, webinars, email campaigns, social media, etc.)., • Identify and qualify leads by understanding their budget, decision making power, specific needs, and timeline for making a purchase., • Deliver qualified meetings to the BDM team with precision including accurate CRM records, detailed notes, and all administrative tasks up to date., • Work closely with leadership, marketing, and the wider team to refine our inbound strategy and drive overall success., • Share recurring customer questions, objections, or concerns to help improve sales enablement materials and marketing campaigns., • Have an understanding of the typical frameworks used in the sales qualification process About you: • At least 12 months professional sales experience, • Proven success in handling inbound leads and the skills required to convert into a meeting., • A strong track record of meeting and exceeding sales targets., • A can-do attitude, ready to help build a brand-new function and take advantage of all the growth opportunities it brings., • Excellent written and verbal communication skills - you’re the kind of person who can represent the company and make a great first impression., • Proficiency with tools like LinkedIn Sales Navigator, CRMs, and lead generation/enrichment tools. Benefits: • Hybrid working with 2 days in the office (Hayes, London), • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Best in class Family Friendly Leave and Pay, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • £500 pa. personal development budget, • £100 home office budget, • Bupa healthcare, • Equity options - own a part of the business

Contract Chair Co. is the UK’s leading B2B supplier of European hospitality furniture. Our clients include hospitality businesses of all types, as well as design practices and other hospitality industry intermediaries, mostly based in the UK, with others in the EU, the Middle East, and U.S.A. From our head office in Hammersmith, our friendly team helps designers deliver stunning hospitality projects and provide an exceptional sales and customer care experience. Responsibilities: • Select furniture products from our extensive range, ensuring they meet the specific requirements of our customers., • Collaborate with factories, coordinating specifications and arranging samples and swatches., • Oversee logistics solutions, ensuring timely and efficient delivery of products., • Complete tender documents and accurately interpret and analyze layout plans., • Handle inquiries for bespoke furniture items, providing knowledgeable solutions., • Maintain regular communication with designers and other customers, actively facilitating opportunities. Requirements: • Possess an eye for design, coupled with critical thinking skills., • Demonstrate proficiency in numeracy and literacy., • Exhibit professionalism and maintain a strong work ethic., • Ability to collaborate effectively with colleagues in the same department., • Preferably have prior experience in the design industry. Please note that this position is primarily office based. At The Contract Chair Co, we value individuals who are passionate about delivering exceptional customer experiences. If you are a motivated and detail-oriented professional, ideally with a background in design, we encourage you to apply for the position of Account Manager. Join our team and contribute to our commitment to providing outstanding furniture solutions. Benefits: • Health insurance, • Company pension scheme, • 20 days holiday plus bank holidays and Christmas break, • Salary range from £30-36,000

Home Manager Manor Court Care Home, Britten Drive, North Road, Southall, UB1 2SH Permanent – 40 hours per week Salary – Up to £80,000 plus 30% Home Manager bonus + fabulous Bupa benefits Do you want to work in a rewarding environment where you can truly make a difference each and everyday? Do you want to work in a fast paced team environment where no day is the same? What’s in it for you? The benefits include; • Job satisfaction! Being able to make a difference to our residents and their families lives each and every day, • Eligibility for 30% Management bonus (Paid 7.5% each quarter), • Pension match contribution up to 6% employee and 12% employer, • Life assurance, • Individual private medical insurance, • 33 days annual leave (inclusive of statutory bank holidays), • Comprehensive induction, on-going training and development to support your career prospects, • Discounted gym membership, free flu vaccine and discounts on Bupa dental care About the home Just a mile from Southall Railway Station, Manor Court offers a variety of care from residential and nursing to supporting those living with dementia, Parkinson's and also the young physically disabled. The home has a real friendly, community feel, the team are passionate about providing person centred care, championing dignity and independence. From a travelling zoo to art workshops, the team organise a wide variety of activities meaning there's no typical day here. With staff engagement days and multiple training courses offered, you're supported from day one to learn, develop and encouraged to progress. About the role • Leading and inspiring a multi-disciplinary team, we will look to you to provide outstanding, truly personalised care to our residents, • You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our resident’s lives within our home and delivering outstanding customer care for them and their relatives, • You will manage all aspects of our home, including identifying new business opportunities, effectively managing budgets, taking responsibility for the operating profit of the home, and ensuring regulatory compliance is maintained across all relevant areas, • Creating and developing strong internal and external relationships, you will play an important role in strengthening the Bupa brand as a trusted healthcare partner with key audiences including Local Authority and Primary Care Trust commissioners, • As part of your role, you may occasionally be required to work out of hours of evenings. Who we’re looking for • You will know how to make a positive difference within a heavily regulated sector, as you’ll have a strong commercial acumen and strategic mind, • The ability to develop an environment which focuses on continuous improvements, • An effective communicator, with a confident and influential leadership style. Who we are Bupa Care Homes provides expert nursing, dementia, residential and specialist care to almost 9,000 people in over 140 UK homes. Our purpose is to help people live longer, healthier, happier lives. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™ and TiVo®. Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 1,800 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology. About the product: All In Media (___) part of Xperi group is a leader in the radio technology industry, supplying broadcast systems and mobile apps to broadcasters across the world. The company’s products and services are used by radio stations across the world. Our products include visual radio systems, mobile apps, connected car connected cars, integrations with Sonos, Apple CarPlay, Android Auto, Apple Watch and Android Wear. Our visual radio system, Rapid, has recently won the NAB Product of the Year award, and is used by thousands of radio stations. We have released over 500 apps across Europe, Asia, Australasia and America. About the role: We’re looking for a proactive and commercially minded Product Delivery Specialist to help us deliver high-quality B2B SaaS solutions for our partners. This role sits at the intersection of clients, customer success, and product development, ensuring projects run smoothly from requirements through to delivery. You’ll bring structure, clarity, and great communication to complex initiatives - helping the team deliver on time, on scope, and in line with client and business goals. Key Responsibilities • Collaborate with clients and internal stakeholders to capture, refine, and document requirements for product solutions and feature enhancements, • Coordinate project delivery across internal teams, maintaining clear ownership of timelines, priorities, and dependencies, • Ensure all parties remain aligned on objectives, scope, and expectations throughout the delivery process, • Communicate progress, risks, and blockers effectively to stakeholders at all levels, • Support post-delivery evaluation and continuous improvement initiatives, • Identify opportunities to optimise delivery processes and strengthen cross-team collaboration What You’ll Bring • 3–5 years’ experience in a business analysis, delivery, or implementation role — ideally within a SaaS or technology product environment, • Strong communication and relationship-building skills with both technical and non-technical audiences, • Demonstrated business acumen — able to balance client needs, commercial priorities, and delivery realities, • Proven ability to organise and drive projects to completion, • Familiarity with Agile or hybrid delivery methods, • Analytical mindset with attention to detail and curiosity for how things work, • Familiarity with tools like Jira, Confluence, or similar. Why this role matters You’ll play a key role in ensuring we deliver on our commitments; bridging the gap between client expectations, customer success, and product teams. You’ll help turn business goals into real outcomes, supporting the next phase of growth for our digital audio products. Life @ Xperi: At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success. Rewards include: • Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future., • Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community., • Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities., • A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home

Job Title: Supply Planning Manager Location: Brentford Contract: Full Time 6 month contract Department: Operations Reporting to: Head of Operations Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 40 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Overview of the role The Supply Planning Manager will lead and support the supply planning function, ensuring accurate forecasting, robust inventory management, and efficient component and finished goods supply across the business. This role is highly analytical and hands-on, requiring strong Excel capability, an understanding of production planning processes, and the ability to manage a team within a fast-paced and scaling environment. The ideal candidate will combine strategic planning with operational execution, ensuring the supply chain runs efficiently, data integrity is maintained, and best practices are consistently applied. Key Responsibilities Forecasting & Data Management • Support the supply planning team in building, managing, and maintaining forecasting models for finished goods and componentry using advanced Excel tools., • Oversee the development and maintenance of line sheets for Bill of Material (BOM) lines to ensure accurate production planning., • Oversee componentry and finished goods inventory purchasing, including negotiating MOQs (Minimum Order Quantities) and unit pricing to optimise cost and stock availability., • Support the team in managing all finished goods and component inventory and coordinating transfers between stock locations and within the supplier base to meet production requirements., • Ensure obsolete lines are managed effectively, including utilisation planning and write-off processes., • Ensure that supply chain provides accurate and timely data to support company EPR (Extended Producer Responsibility) waste reporting., • Lead, mentor, and develop the supply planning team to drive performance, accuracy, and efficiency., • Work cross-functionally with Operations, Finance, Development and Commercial teams to align supply planning with business priorities., • Promote continuous improvement and best practice across all supply planning processes. Person Specification Experience: • Proven experience building and implementing supply planning frameworks and in-stock strategies using Excel., • Strong understanding of production planning and demand forecasting., • Experience within a scaling or fast-growing operation with a focus on implementing best practice processes., • Demonstrated experience managing a supply planning team., • Solid understanding of product master data management., • Proven ability to work cross-functionally and influence key stakeholders., • Proven experience building and implementing supply planning frameworks and in-stock strategies using Excel., • Strong understanding of production planning and demand forecasting., • Experience within a scaling or fast-growing operation with a focus on implementing best practice processes., • Demonstrated experience managing a supply planning team., • Solid understanding of product master data management., • Excellent leadership and team management abilities., • Strong communication and cross-functional influencing skills., • Highly numerate and analytically minded with strong attention to detail., • Organised, proactive, and able to manage multiple priorities in a fast-paced environment., • Hands-on, and results-driven approach., • Advanced proficiency in Microsoft Excel (modelling, data analysis, and automation)., • Motivated self-starter who thrives in a dynamic and evolving business., • This role is based in Brentford, Middlesex and is 2-3 days (Tues & Wednesday) in the office, • This is a temporary 6 month fixed term contract, • This role does not offer sponsorship

An exciting opportunity has arisen for an ambitious Senior Legal Counsel to join a fast-growing, privately owned company based in Chiswick, West London. This is a rare chance to be the first in-house legal hire, reporting into the board and playing a pivotal role in shaping the legal function from the ground up. This is a dynamic and international company in the corporate apartment space, with offices in the US, Spain, Singapore, and the UAE. The business has recently completed two acquisitions and is on a strong upward growth trajectory. The most important thing to note is their culture: it is truly collaborative, happy and collegiate - the kind of place where your contribution will be valued and visible. The hybrid working policy is 4:1 and the work/life balance is excellent. The role: As Sole Legal Counsel, you will be responsible for building robust legal frameworks and establishing best legal practice across the business. Your remit will be broad and hands-on, and will include: • Reviewing, drafting, and negotiating a wide range of supplier and customer agreements., • Centralising and standardising the contract review and approval process across the organisation., • Managing relationships with external counsel, • Ensuring GDPR and global privacy compliance, working closely with internal stakeholders., • Advising on other legal matters such as employment and real estate About you: The successful Sole Counsel will be a commercially astute and self-sufficient lawyer with 7 years plus of post-qualified experience. Experience across commercial contracts, data protection, and general corporate matters is essential. Exposure to US business practices is also key, ideally working on US-based deals, as the business's growth in the US is rapid. You’ll be confident operating as a trusted adviser to senior stakeholders, comfortable making decisions independently, and will bring both a commercial outlook and a keen eye for legal risks. In return: • A pivotal, high-impact role in an ambitious, growth-focused company, • Full autonomy to shape the legal function, • A supportive and people-focused working culture, • A salary of £110k This role would really suit a driven Senior Legal Counsel who would relish the opportunity to build a legal function in a happy, positive working environment. Please apply today to find out more! As part of EJ Legal’s candidate registration and care process all successful applications are responded to within 14 working days. If you have not been contacted within this timescale your application has been unsuccessful on this occasion. We may keep your details on our system on a confidential basis for future opportunities. If you would prefer us not to do this, please let us know.

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Summary of Role: The role of the Broadcast Services Department is to deliver an unsurpassed service to our clients. The MCR Operator is a fundamental element in the make-up of this department. Communication, drive and attention to detail at all levels from the MCR Operators are key to our success as a customer-focused provider of managed services. The MCR Operator is responsible for carrying out a range of operational duties associated with the play-out, distribution, monitoring and routing of MCR services. The MCR Operator works effectively with internal teams, customers and external suppliers to ensure EDM continues to deliver outstanding customer service. This role would be suitable for someone with Service Desk operative experience, and you will be required to work shifts on a rolling rota schedule pattern, including nights and weekends. Position is shift based and onsite. Job Purpose: Key Result Areas: • Maintain operational standards according to agreed procedures and service level agreements., • 1st Line Support of MCR equipment and systems, taking redundancy measures or strategies to maintain service output in the event of faults or breakdowns. • Communicate fault conditions in a timely and coherent manner to staff, customers, and service suppliers. This includes escalations to management, call-out of support engineers and customer escalation as detailed in the escalation procedures. • Liaise with various service providers and external parties, providing a technical co-ordination role in service impacting situations and other emergencies. • Responsible for the implementation of short notice transmitter cover in the event of breakdowns occurring at remote sites, under agreed procedures. • Interface with the MCR Shift Supervisor to proactively identify and develop new procedures and processes to improve the operation and meet the often rapidly changing needs of the department. • Provision of day-to-day operations, services, and functions through appropriate use of scheduling, routing, automation, and monitoring systems located in the MCR Operations Room. • Control and monitoring of remote equipment at unattended sites associated with transmitter operations. • Maintain accurate logging and reporting relating to all aspects of MCR operations., • Maintain a secure working environment in line with the requirements of the EDM ITIL Policy to protect individuals, information and EDM Assets. • Ensure that EDM’s health and safety guidelines and policies are always followed. Role Specific Skills Required: • Excellent all-round communication skills., • Be a team player., • Service Desk experience., • Able to work well under pressure and to adhere to strict deadlines., • Very organised and accurate with high degree of attention to detail., • Willingness and ability to work unsociable hours., • Desire to expand technical knowledge within IT and broadcast systems., • Logical and analytical problem-solving skills., • Ability to analyse upcoming workloads, arranging and prioritising tasks as necessary., • Strong time-management skills., • Desire to progress career within the company and build on learned skills and abilities. Essential Qualifications/Experience: • Experience of working in an MCR operational environment., • Experience of working in broadcast operations and with associated technology as applied to OTT, HF broadcasting, radio, TV, satellite, internet, and multimedia. • Experienced in the operation of broadcast and IT equipment., • Have an awareness and general understanding of UNIX/Windows operating systems. Desirable Qualifications and Experience: • Service Desk Operator, • Knowledge of broadcast workflows and distribution of content via satellite, IP, fibre, and cloud., • Knowledge of IT processes and networking., • Knowledge of world geography and general interest in current affairs and the media., • Knowledge of OFCOM specifications and guidelines Benefits include: • 264 hours annual leave per annum, inclusive of bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

Company Profile: Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients in the UK, Ireland, the Nordics region, Canada and the US. Job Description: Ocuco Ltd. is searching for a talented PPC Ads Analyst to join its vibrant, multinational Client Marketing team based in London. Reporting directly to the Head of Client Digital Marketing, the successful candidate will play a pivotal role in managing budgets and executing PPC campaigns across diverse channels and global markets. Occasional attendance at Optical Trade Shows across the UK may be required. This is a hybrid position, with a three-day office presence per week. Responsibilities: • Manage end-to-end campaign processes, including planning, implementation, and optimisation of account structure and all campaign parameters., • Monitor budgets and track KPIs to ensure the delivery of targeted outcomes, such as Conversions, CPA, Conversion Rate Optimization, and Customer Acquisition., • Develop and oversee remarketing and display campaigns to maximize engagement and conversions., • Collaborate closely with the web/creative team to enhance onsite conversions and user experience., • Utilize Google Analytics 4 to set up tracking and measure conversion metrics effectively., • Produce comprehensive channel reports and dashboards across various analytics platforms., • Stay abreast of search engine and PPC industry trends to inform campaign strategies., • Align strategic marketing objectives with paid ad activities in collaboration with marketing colleagues. The minimum requirements are: • 2+ years of experience in managing PPC campaigns, with a proven track record of delivering measurable ROI., • Minimum of 1 year of experience in agency or client PPC management., • Proficiency in Google Ads, Google Analytics 4, and Tag Manager., • Demonstrated ability to execute from brief to build to performance, including tracking and ROAS optimization., • Fluency in English (both verbal and written)., • Proactive, results-driven attitude towards all tasks., • Strong organizational and planning skills., • Advanced proficiency in Microsoft Office Suite. The ideal candidate will also have: • Experience with tracking through UTMs and data layers., • Proficiency in executing, analyzing, and reporting on Meta/LinkedIn ads., • Strong active listening skills and ability to work autonomously., • Ability to collaborate effectively with internal and external stakeholders., • Positive attitude and proactive approach to delivering high-quality results., • Prior experience in the healthcare or eyewear sectors would be advantageous.

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