Supervisor manager jobs in BrentfordCreate job alerts

Incipio curates beautiful spaces with vibrant atmospheres for great times. The Role: Our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. WHAT YOU'LL BE GETTING UP TO • Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team, • Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts, • Motivating your team by providing excellent support, training and encouragement, • Working with your management team to drive sales in your venue with the support of your team, • Proactive planning, preparation and briefing of the team, • Bringing ideas, processes and orgainisation to life, • Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses, • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • An insightful and impactful person, who loves to see their team achieve, • A discipline for exceptional standards, • Problem solvers, • Natural with guests, someone who enjoys interaction, • Friendliness and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Yard Sale Pizza is looking for a talented, committed Supervisor who is ready for a new challenge and would love to progress their career with us! We're on the search for a supervisor who is a natural team leader, enjoys a fast-paced environment and loves hospitality and pizza as much as we do! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Opening in early 2025.... What we are looking for... • Someone who is motivated, adaptable and organised with exceptional interpersonal skills., • 1 years' relevant hospitality experience - busy/independent restaurants or takeaway., • Someone who has previous experience key holding and cashing up., • Ideally an individual who has experience working with deliveries and dealing with phone orders., • Someone who has Level 2 Food Hygiene and Safety or knowledge of this is highly advantageous. What's on offer... • Flexible hours, inclusive of weekends., • Team tips paid monthly., • Amazing career progression - could you be our next Assistant Manager?, • Christmas Annual Closure for 4 days., • Free pizza on shift and brilliant discounts to enjoy with your family and friends!, • Fun staff parties throughout the year., • Cool uniform and other merchandise to celebrate your milestones working with us!, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

KICK’S MISSION We are a Christian Charity who aspire to see a generation of young people who will reach their God given potential; where communities have been socially impacted; and where spiritual change has transformed a nation. Our mission is to transform young people’s lives, with God's love, through sport and support. We do this through values-driven physical education, street dance, mentoring, chaplaincy in schools and community KICK Academies to impact a sense of hopelessness and give them a hope for the future and a joy in the present. KICK work in Infant, Primary, Secondary, Pupil Referral Units, Private and Special Schools to deliver the following services with Christian values embedded throughout every session: • PE National Curriculum - Transformational Street Dance, • Solutions Focused Mentoring - Schools based Chaplaincy In all that we do, we seek to live out our values to encourage young people to be aspirational, to be compassionate in all circumstances, to deliver excellent quality sessions, and to be intentional in building relationships and sharing the gospel with young people every day and to show integrity in our decision making at all times. KICK are currently working with over 100 schools and have established 29 KICK Academies. The successful candidate will have full line management responsibility for Senior Coaches, overseeing team performance, staff development, and professionalism, while embodying KICK’s values and promoting outstanding practice. Person specification: Demonstrable experience in leadership and team management. Experience working within school environments and supporting young people from a range of backgrounds. Proven track record of improving the quality of teaching, coaching, mentoring, and/or training practice. understanding of Ofsted frameworks and standards, with experience contributing to successful Good or Outstanding outcomes. Experience supporting young people to make positive progress academically, socially, emotionally, or behaviourally. Experience planning, delivering, and evaluating staff training and development Benefits: • Free or subsidised travel, • Sick pay Work Location: In person

Assistant General Manager – Remoli Ealing Broadway Remoli is looking for an experienced and motivated Assistant General Manager to join our team at Ealing Broadway. You’ll work closely with the General Manager to support the day-to-day running of the restaurant, lead the team on shift, maintain high service standards and help drive sales, guest satisfaction and operational performance. We’re looking for someone who is confident on the floor, hands-on, organised and able to lead by example in a busy restaurant environment. Key responsibilities include: • Supporting the General Manager with daily restaurant operations, • Leading shifts and supervising the front-of-house team, • Delivering excellent customer service and maintaining company standards, • Supporting staff training, development and motivation, • Managing opening and closing procedures, • Monitoring labour, service standards and operational performance, • Handling customer feedback and resolving issues professionally, • Supporting stock control, cash handling and general administration, • Ensuring food safety, health & safety and cleanliness standards are followed What we’re looking for: • Previous experience as an Assistant Manager, AGM or strong Supervisor in hospitality, • Confident leadership and communication skills, • Strong customer-service mindset, • Reliable, organised and proactive, • Comfortable working in a fast-paced environment, • Flexible availability, including evenings and weekends, • Right to work in the UK What we offer: • Competitive salary, • Staff meals and discounts, • Training and development, • Opportunities to progress within a growing restaurant group, • Friendly and supportive team environment Location: Remoli Ealing Broadway, London If you’re passionate about hospitality and ready to take the next step in your management career, we’d love to hear from you.

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,500 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

Assistant Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting July Ready to be part of something from the ground up? Grandio Groupe is opening a brand-new venue on Kensington High Street this June – and we’re looking for a Deputy General Manager to help bring it to life. This isn’t just another job. It’s a chance to shape a venue, build a team, and set the tone from day one. --- 🚀 The Role As Assistant Manager, you’ll be the right hand to the GM and DGM’s and a driving force behind the entire operation. From leading service on the floor to building a high-performing team, you’ll be at the heart of everything we do. You’ll: • Support the launch and daily running of a brand-new venue, • Lead from the front during service – energetic, visible, and hands-on, • Train, inspire, and develop a strong team culture, • Take ownership of shifts, standards, and guest experience, • Support with stock, rotas, and financial performance, • Step up and run the show when needed --- 🌟 What We’re Looking For We want personality, presence, and passion. • Experience as an AM, • A natural leader who brings energy and positivity to every shift, • Someone who thrives in fast-paced, high-volume environments, • Strong organisational skills and attention to detail, • A genuine love for hospitality and creating unforgettable guest experiences --- 🍸 What You’ll Get • The opportunity to open and shape a brand-new venue, • Real progression within a growing hospitality group, • A supportive, ambitious leadership team, • Competitive salary + bonus potential, • The chance to make your mark from day one --- 🎯 Why Grandio Groupe? We’re building something exciting – a collection of standout venues driven by great people, bold ideas, and unforgettable experiences. If you want to be part of the journey from the very beginning, we want to hear from you. --- Apply now and be part of the opening story.

We’re looking for an experienced, hands-on General Manager to lead the team at Watermans Richmond. You’ll oversee daily restaurant operations, deliver excellent guest experiences, manage staffing and support private events. The ideal candidate will have strong leadership skills, a keen eye for detail and a passion for hospitality, with proven experience managing a busy restaurant.

We are hunting for an experienced Cafe Supervisor for our branch in Wandsworth!If you are looking for a full-time job in a cool environment, we want to get to know you better! Hopper Coffee is a speciality coffee shop serving hand-pulled espresso-based drinks, amazing pastries and a delicious brunch menu! Our requirements: • Proof experience, • Available for a full-time position (35h pw), • Relevant experience in hospitality, • Good with Customer Service, • Problem Solver, • Friendly with people, enthusiastic and easy-going, • Passionate about coffee and customer service What we offer: • 28 days paid holiday, • Free coffee and food when on shift, • Discounts and free food, • Your birthday off, • Competitive pay, • Service charge, • Day shifts only, • Friendly and healthy environment Interviews will be happening early next week.

30-35 hours a week£15-£17 per hour with service charge + cash tips Pizza and fresh pasta concept an all day casual dining, relaxed family venue for lunches and busy evenings with fun crowd looking for a productive individual to assist the management with great and efficient service paying attention to customers needs key values: Customer relations Attention to serviceAchieving targets on sales set by management looking for someone bubbly and confident with customers, to take orders, be attentive to customers needs during service. Clearing tables and take food to the tables is part of the role. learning to make drinks in the bar will be needed position available immediately

Job Overview We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Treelogy Specialty Coffee Treelogy is a specialty coffee shop focused on great coffee, genuine hospitality and creating a welcoming experience for every customer. We’re looking for a friendly, confident and outgoing Café Supervisor to join our team. This is a hands-on, customer-facing role with a strong focus on the till, customer experience and keeping service running smoothly. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. What you’ll be doing: Welcoming customers and taking orders accurately and efficiently Creating a warm atmosphere through friendly, genuine conversation Managing queues and keeping service flowing during busy periods Making recommendations and identifying appropriate opportunities to upsell Packing and checking food orders Communicating with the barista and wider team to ensure smooth service Handling customer questions and resolving issues professionally Supporting day-to-day café operations, including opening and closing duties Maintaining high standards of cleanliness, presentation and customer service What we’re looking for You’ll be someone who is positive, approachable and comfortable talking to people, while remaining calm and organised when the shop gets busy. Previous café, hospitality or supervisory experience is desirable. A general understanding of specialty coffee is beneficial, but we’re happy to support further learning and development. Most importantly, we’re looking for someone who takes pride in great hospitality, works well as part of a team and enjoys making customers feel genuinely welcome.

We are currently looking for a floor manager to join our team in Queen’s Park: This is what we can offer: • Industry-leading pay, • A great team of passionate and loving professionals to work with, • A passion for Eastern Mediterranean food, natural wines & cocktail that we love to share with our team., • Fun working environment, flexible schedule.

Job Opening: Supervisor- Bottega 35 Location: 35 Kensington High street, London W8 5EB Pay Rate: £15 per hour Bottega 35 London is looking for an energetic and reliable Supervisor to join our dynamic Management Team . This role is perfect for someone who enjoys working in fast-paced, customer-focused Hospitality environment. Skills and Experience Requirements -The Floor Supervisor is responsible for delivering exceptional guest service while overseeing the smooth flow of restaurant operations. Their primary duties include serving guests, managing service order , and ensuring an outstanding dining experience. -Floor Supervisor supports the daily operation of the restaurant by coordinating service, maintaining high service standards, and ensuring all service protocols are consistently followed. -Floor Supervisor also leads and supports the waiters and food runners by providing guidance on service procedures, allocating daily tasks, and overseeing essential operational duties such as cleaning, cutlery polishing , table preparation, and the other service maintenance responsibilities. They play a key role in ensuring the team operates efficiently while maintaining the highest standards of hospitality and presentation. Requirements: -A positive attitude and strong teamwork skills -Ability to work under pressure -Previous experience in a restaurant (training provided ) -Excellent communication and attention to detail Why join Bottega 35? -Competitive hourly rate of £15 per hour Supportive team and great working atmosphere -Opportunities for career growth within the company -It's in High Street Kensington very close to transports links -Free staffs meals prepared daily by our chefs

We are looking for a General Manager with knowledge of craft beer, to create staff rotas, oversee cellar management, lead the team, and manage busy event days effectively.

Jovonna London is looking for experienced Fashion store Managers and Supervisors to work Full Time in our central London Boutiques.

General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Assistant Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

We are a wellness brand serving elevated beverages within 2 stores in London since 2020. We are excited to continue our journey in the industry and grow with an excellent team. As we grow, we are looking for store leaders in both, South Kensington and Mayfair to show leadership and maturity. Duties include: • Sending daily reports to operations manager - sales reports/ stock reports/ special moments/ operational needs, • Lead service with professionalism and a duty of care, • On shift training and quality control, • Complaint handling, • Scheduling, • Checklist management We are looking for candidates that truly care about hospitality and their team, someone who has passion beyond their duties and someone who is excited to grow with us a brand. At tease we don't as our customers what they want, we ask them how they feel. Required experience: • Confident on a coffee machine, • Worked in fast paced drinks service, • Food safety and hygiene, • Strong customer service skills Look forward to hearing from you, we are looking to hire within the next 2 weeks and be ready for the floor by July 1st.

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

Farmer J Hammersmith - Front of House SupervisorWe are looking for an experienced, ambitious and enthusiastic Front of House Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farm-ily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards.Front of House Supervisor - What We Offer:Salary up to £14.65 (including £1 weekly team bonus).Daily food allowance during shifts with unlimited coffee.50% discount across all our restaurants when off duty.Unlimited coffee on shift.You will never work on your Birthday and be paid for it!Healthcare cash plan.Discount on our Pantry selection like a tahini chocolate spread.Monthly team socials and annual parties.Opportunities for development in the company.Green Commute – Cycle Scheme.Employee Assistance program (supporting mental health and well-being). Key Responsibilities of a Front of House Supervisor:Leading the front of house team in delivering an excellent customer service.Training, coaching and developing the front of house team.Ensuring the correct Health & Food Safety standards are always followed.What makes a great Front of House Supervisor?Experience running a fast-paced kitchen.Colourful personality and individuality, being Bold but Humble.Passion for great food and people.Caring for your team, driving their progression.About Farmer JWe prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas!At Farmer J, everyone is welcome. We believe the best teams are built from people with different backgrounds, experiences and perspectives, and we're committed to creating an environment where everyone can thrive.Does this sound like you? Apply here! We are looking forward to hearing from you!

Seeking an experienced supervisor to support the smooth day-to-day operation of a local pub. The successful candidate will help lead the team, maintain high standards of customer service, and ensure efficient service in a friendly environment. (Thursday - to Sunday)

The Zia Lucia Group is looking for experienced staff to come and join us . We currently have 9 sites and are looking to open 2 more next year . Must have experience and be able to work weekends This role will be based in Wandsworth.

General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements • Languages: Fluent in both English and Italian (advanced level required), • Experience: Proven management experience in hospitality, food service, or retail, • Skills: Strong organizational, communication, and leadership abilities, • Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!

The Salad Project | £14 per hour We’re looking for a confident and energetic FOH Supervisor to join The Salad Project. This is a 38-hour-per-week role, working Wednesday to Sunday across a mix of evening and daytime shifts. Shift Pattern • Wednesday: 6PM–10PM, • Thursday: 6PM–10PM, • Friday: 12PM–10PM, • Saturday: 12PM–10PM, • Sunday: 12PM–10PM Your Role • Lead one service per day and support the Restaurant Manager, • Manage and support Team Members during service, • Maintain high service, hygiene, and food safety standards, • Help improve service processes and day-to-day store operations, • Ensure the team delivers a positive customer experience, • Support the Restaurant Manager with the smooth running of the store What We’re Looking For • At least 1 year of hospitality team leadership experience, • Strong communication and organisational skills, • Positive, energetic, and confident leadership style, • Ability to stay calm and resolve issues during busy services, • Reliable, punctual, and committed to the agreed shift pattern, • A hands-on approach and willingness to support the team What We Offer • £14 per hour, • 30 days' holiday, including bank holidays, • Performance-based bonus, • £100 Refer a Friend scheme, • Free meal while on shift, • Team social events, • Career progression opportunities as The Salad Project continues to grow If you’re ready to take the next step in your hospitality career and join a growing team, we’d love to hear from you!

Newberry Projects is seeking a highly organized, design-focused Project Manager to oversee the coordination and delivery of luxury residential interior design projects worldwide. Working closely with the Principal Designer, clients, contractors, architects, vendors, and trades, the Project Manager will help ensure each project is executed efficiently while maintaining the studio's design vision and standards. Key Responsibilities • Oversee luxury interior design projects from design development through installation and completion, • Coordinate project timelines, deliverables, meetings, and approvals across international projects, • Liaise with clients, contractors, architects, fabricators, suppliers, and other project partners, • Review and coordinate drawings, specifications, furniture plans, elevations, and design documentation, • Assist with sourcing, procurement, order tracking, installations, and FF&E coordination, • Maintain detailed project schedules, budgets, specifications, and internal documentation, • Support the preparation and organization of client presentations and design packages, • Attend site visits, installations, supplier meetings, and other in-person project requirements as needed Qualifications • Previous experience in interior design, architecture, project management, or a related design field, • Strong understanding of high-end residential design and project delivery, • Fluency in AutoCAD, SketchUp, and Canva, • Excellent organizational, communication, and time-management skills, • Strong attention to detail and an ability to manage multiple projects simultaneously, • Comfortable communicating professionally with clients, contractors, vendors, and international project teams, • Ability to work independently while collaborating closely with a creative team Role Structure This is a hybrid position offering flexibility between remote work and in-person responsibilities. The successful candidate must have flexible availability for site visits, installations, client meetings, and other on-site project requirements as projects demand. As Newberry Projects works across international locations, the role may occasionally require flexibility when coordinating across different time zones and project schedules. We are looking for someone who is highly organized, proactive, detail-oriented, and understands how to balance the creative vision of a luxury interior design studio with the practical requirements of delivering complex projects.

Location: London, W51UP Job Type: Full-time, Permanent Salary: 35,000 per year, depending on experience About the Role We are looking for an experienced and reliable Warehouse Supervisor to oversee the day-to-day operations of our busy food warehouse. This is a hands-on supervisory position requiring strong leadership and organisational skills. The successful candidate will be responsible for managing the warehouse team, allocating daily workloads and ensuring that orders are picked, packed and dispatched accurately and on time. Main Responsibilities • Supervise and coordinate the daily activities of the warehouse team., • Allocate work and ensure tasks are completed efficiently and on time., • Manage and monitor staff performance and productivity., • Organise picking, packing and dispatch of customer orders., • Coordinate incoming and outgoing deliveries., • Ensure goods are received, checked and stored correctly., • Monitor stock levels, stock rotation and expiry dates., • Ensure chilled, frozen and ambient products are stored and handled correctly., • Investigate stock, picking and packing discrepancies., • Maintain accurate warehouse and inventory records., • Ensure Health & Safety and food-handling procedures are followed., • Train, support and supervise warehouse employees., • Assist with staff rotas and daily staffing requirements., • Liaise with management, drivers and other departments., • Identify operational problems and implement improvements., • Carry out stock counts and inventory checks., • Maintain a clean, safe and well-organised warehouse., • Assist with driving/deliveries or vehicle movements when operationally required. Essential Requirements • Previous managerial or supervisory experience is required., • Previous warehouse experience is required (minimum 2 years experience)., • Full UK driving licence is required (held for a minimum of 2 years), • Good spoken and written English is required. Previous experience within a food, FMCG, retail or wholesale warehouse would be highly desirable.

30-35 hours a week£14.50-£16 per hour with service charge + cash tips Pizza and fresh pasta concept an all day casual dining, relaxed family venue for lunches and busy evenings with fun crowd looking for a productive individual to assist the management with great and efficient service paying attention to customers needs key values: Customer relations Attention to serviceAchieving targets on sales set by management looking for someone bubbly and confident with customers, to take orders, be attentive to customers needs during service. Clearing tables and take food to the tables is part of the role. learning to make drinks in the bar will be needed position available immediately

Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

Job post summary Date posted: 7 October 2026 Pay: £29,000.00-£30,000.00 per year Job Description: Overview We are hiring for a Doggy Day Care Manager and play a pivotal role in creating a safe, engaging, and loving environment for our canine guests. In this energetic position, you will oversee daily operations, ensure the highest standards of animal care, and lead a dedicated team to deliver exceptional service. Your passion for animals combined with strong leadership skills will help foster a positive atmosphere where dogs thrive and owners feel confident in our care. You must be confident driving a small Van and have a clean Driving License. • You will be collecting dogs directly from Clients from 7am and Dropping them back to For for Drop offs at 4/5pm., • You will be supervising the dogs daily in a Secure field, providing Doggy daily dog care activities, ensuring all pets are safe, comfortable, and engaged throughout their stay, • Coordinate feeding schedules, playtime, training sessions, and health monitoring for all dogs in our care, • Conduct regular safety checks of the facility, including play areas and equipment, to prevent accidents or injuries, • Handle customer inquiries with enthusiasm, providing expert advice on dog care and services offered - we send Clients 3/4 videos a day to let them know what their Dog has been up to., • Ensuring all necessary equipment is clean and ready for the next day, • Maintain detailed records of each dog’s behavior, health status, and any incidents to ensure transparency and quality assurance Requirements • Passionate about working with animals and committed to their well-being, • Excellent customer service skills with the ability to communicate effectively with pet owners and team members, • Ability to handle Dogs of different sizes safely and efficiently both when in transit and as part of daily routines, • Knowledge of dog behaviour, training techniques, and health monitoring practices is a plus Embark on a rewarding career where your love for dogs makes a real difference! We are dedicated to supporting your growth within a lively environment that values teamwork, compassion, and excellence in animal care.

This is a full-time role responsible for managing relationships with jewellery customers and approaching jewellery shops across the UK to introduce and communicate our products and services. The role will also involve managing on-site business activities.

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: • Exceptional Monthly incentives, • Training with our suppliers and our fantastic Training manager – offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts!, • English courses provided – we support everyone, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we're gunning for but we also value: • Natural talent – we want people-people, • An inspiring waiter or waitress who raises the bar in customer service, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our team and wanting to see them progress and succeed in our business. About Granger & Co. Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.

Babylon Security is recruiting reliable, professional SIA Security Officers for ongoing assignments, with immediate starts available. Pay: £12.75–£18.00 per hour, depending on the assignment and experience. Shifts: Morning, day and night shifts available. Contracts: Permanent and temporary positions. Payment: Weekly or monthly, depending on the assignment. Assignments: Ongoing through the end of 2026 and into early 2027. Responsibilities include: • Patrolling sites and reporting suspicious activity or safety concerns., • Managing access for staff, visitors and contractors., • Protecting people and property through a visible security presence., • Following site procedures and responding appropriately to incidents., • Completing accurate incident reports and shift records., • Providing professional, courteous assistance. Requirements: • A valid SIA licence appropriate to the assignment., • Right to work in the UK., • Good communication skills and a professional manner., • Reliability, punctuality and attention to detail., • Ability to remain alert throughout your shift., • Previous security experience is preferred. Your site, working hours, hourly rate and payment schedule will be confirmed before you accept an assignment. To apply, submit your application through JOB TODAY. Please include your location, availability, preferred shifts, relevant security experience, and SIA licence type and expiry date. We will contact suitable candidates through the platform’s chat.

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Are you a dedicated and experienced Food & Beverage Supervisor with a passion for exceptional service? We’re looking for someone just like you to join our fantastic Food & Beverage team at Apero Restaurant, where we deliver an unforgettable breakfast, lunch, dinner and afternoon tea experience beneath the stunning Victorian cellar arches of The Ampersand Hotel in South Kensington. As part of our team, you’ll ensure every guest enjoys a memorable and seamless experience, supported by your impeccable service standards and attention to detail. You’ll thrive in our fast-paced, dynamic environment, surrounded by a passionate team committed to creating the very best in food and drink. To be considered for this exciting opportunity, you should have 1–2 years of experience in a similar supervisory or head waiter/ess role, ideally within a restaurant or hotel of a similar calibre. We’re seeking someone outgoing, friendly, and customer-focused, with excellent communication skills and a can-do attitude. If you’re passionate about food and drink and want to grow in a supportive, high-energy environment, we’d love to hear from you! Join our team and be part of something truly special.

About Fuelbetter Fuelbetter is a fast-growing food start-up delivering fresh, nutritionally complete meals made for each customer. Every bowl is personalised. Our customers tell us their health goals, dietary needs and preferences, and we build meals around them from a library of over 120 ingredients. They include families, people managing medical conditions, pregnant women and people on GLP-1 treatments, so every meal has to be exactly right. The role We're looking for a Kitchen Assistant to join our small production team of 3–4 people. You'll work closely with our Operations Supervisor to prepare, put together and pack fresh meals for our customers every day.This is a great role for someone who enjoys working with food, likes a steady routine, and takes pride in doing things properly. No chef experience needed. We'll train you. What you'll do • Follow our daily kitchen routine and recipes to prepare and build each customer's meals, • Pack and label meals carefully, paying attention to allergens and dietary requirements, • Keep the kitchen clean and organised, including washing up and following cleaning schedules, • Follow food safety and hygiene procedures Who you are • Careful and accurate. You follow instructions closely and double-check your work., • Reliable. You turn up on time and the team can count on you., • A team player. You're happy to help out wherever you're needed., • Willing to learn. You're open to feedback and new ways of doing things., • Positive and adaptable. You're comfortable in a fast-moving start-up where things can change. What you'll need • Some experience in a kitchen, food production, or a picking and packing role is helpful but not essential, • Good basic English, so you can follow recipes, labels and safety instructions, • Able to stand for long periods and lift boxes of ingredients, • Level 2 Food Hygiene certificate, or willingness to get one (we can support you), • Right to work in the UK

We are looking for an outstanding and talented Sous Chef to join our the team at the The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone's throw from the Royal Albert Hall. Offering a menu of elevated pub classics, strong passing trade and the draw of a nearby landmarks, expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensington's newest and most stylish pub. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: • Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards, • Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food, • Able to work with the Head Chef to train and uphold the agreed standards, • Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience, • Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day, • Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan What's in it for me: • Competitive salary + bonus, • Be part of a brand new opening, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Goes without saying, but we'll feed you during your shift, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

An opportunity for an experienced and approachable leader with a genuine love of hospitality and love of beautiful, ingredient-led food. Granger & Co. is looking for a Manager to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. You will run the daily operation with pace and attention to detail, inspire the team through seasonal menu changes and teach with generosity, helping to build skills and confidence. You will have support and training in administrative tasks from our hands-on operations team. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You take pride in leading a team that delivers excellence with care, warmth, and professionalism. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You understand what makes service exceptional and know how to bring together the front and back of house to ensure the restaurant runs seamlessly. Above all, you care about guest satisfaction, teamwork, and creating an environment where everyone feels welcome. WHAT WE OFFER • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay (after 40 weeks of service)., • Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.

Company: Pow Food Location: Pow Food CPU, 28 Chase Road, London NW10 6QN Reports to: Client Operations Manager Position: Part-time internship Hours: 20 hours per week Pay: London Living Wage Duration and working pattern: To be confirmed About Pow Food Pow Food is a London-based, female-founded, B Corp certified catering company specialising in nutrition-led food for workplaces and events. We create menus that support energy, focus and wellbeing, with a strong commitment to quality and sustainability. About the internship We are looking for an enthusiastic, organised intern to support the administration and day-to-day operations of our catering business for 20 hours per week. Working alongside our client operations and kitchen teams, you will gain practical experience in catering administration, food labelling, client-facing signage and stock control. This is a hands-on, on-site opportunity for someone interested in food, hospitality and operations. Training and guidance will be provided throughout the internship. Key responsibilities Catering administration • Help print and handover recipes, production documents, checklists and other paperwork for the kitchen and off-site teams., • Take daily allergen matrices downstairs each morning during your scheduled shifts and place them in the correct client boxes., • Check that printed paperwork is allocated to the correct client, team and service date., • Assist with weekly printing of client breakfast operations documents., • Print weekly client documents, including rotas and A5 signage. Labelling and client-facing signage • Assist with NUUDA product labelling and website inventory updates., • Help prepare and print client labels using approved information, including nutritional details from Kafoodle., • Print buffet cards, menus and client-facing signage using existing Pow Food templates and approved content., • Print nutritional information supplied by the team., • Check labels and signage against approved records, asking for guidance whenever information is unclear., • Flag discrepancies to the Client Operations Manager before materials are used. Stock control and ordering support • Assist with weekly stock checks for packaging and office items., • Update the inventory sheet following stock checks., • Help prepare and place orders under the team’s supervision and with approval., • Assist with receiving deliveries, checking items against orders and putting supplies in the correct locations., • Report missing, incorrect or damaged items., • Help coordinate RCM packaging orders with the kitchen porter team and check that they are included in the correct client dispatch. What we are looking for • An interest in food, hospitality or business operations., • Good organisation skills and attention to detail., • Basic confidence using Google Docs, Google Sheets and digital systems., • A willingness to learn, ask questions and follow established processes., • Reliability and an understanding of the importance of service deadlines., • Clear communication and a proactive approach to teamwork., • Willingness to help with practical tasks such as printing, stock checks and organising deliveries. Previous catering experience is not essential. What you will learn • How daily catering operations are organised, from kitchen preparation to client dispatch., • How labels, allergen matrices and nutritional signage are prepared using approved information., • How to organise administrative tasks around service deadlines., • The basics of inventory tracking, ordering and receiving supplies., • How kitchen, operations and client service teams work together. Training and supervision You will work under the guidance of the Client Operations Manager, with tasks prioritised to fit your 20-hour working week. You will receive training in the relevant systems and processes, with your work checked as you learn, particularly where it involves allergen information, nutritional labels and client dispatch documents.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: Our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. WHAT YOU'LL BE GETTING UP TO • Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team, • Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts, • Motivating your team by providing excellent support, training and encouragement, • Working with your management team to drive sales in your venue with the support of your team, • Proactive planning, preparation and briefing of the team, • Bringing ideas, processes and orgainisation to life, • Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses, • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • An insightful and impactful person, who loves to see their team achieve, • A discipline for exceptional standards, • Problem solvers, • Natural with guests, someone who enjoys interaction, • Friendliness and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Job Overview We are looking for strong line cooks and crew members to join us within a super exciting new immersive Art installation experience coming to Westfield Shepards Bush. As the sole food partner Dass Hospitality are recruiting a team to deliver fantastic food in a fast paced high volume environment working in partnership with the venues existing teams. There is also scope for progression within the business and any leadership/ supervisor experience is a bonus. Duties • Prepare and cook menu items in accordance with recipes at speed whilst working in a clean and organised manner, • Maintain a clean and organised kitchen workspace air all times, • Assist in food production and presentation, • Follow food safety guidelines and regulations, • Help supervise kitchen staff when necessary, • Set up and clean down of the kitchen to brand standards, • Interact with customers in a friendly and approachable manner Requirements • Experience as a line chef or similar role. Food Handling Experience, • Experience with KDS screen (preferred), • Ability to work efficiently in a fast-paced environment, • Strong leadership and team management skills, • Proficiency in food preparation and kitchen operations, • Understanding of food safety standards and regulations We are looking for both full time and part time line cooks. Immediate start date. The site is a 7 day operation mainly daytimes with some evenings. This is a fantastic opportunity to be part of a truly unique offering and join a growing company. Job Types: Full-time, Part-time, Permanent Experience: • Cooking: 1 year (required), • Food preparation: 1 year (required), • Leadership: 1 year (preferred) Work Location: In person

• Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Opening in early 2025.... We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What's on offer: • **Paying £12.71 per hour • Winter bonus of £1.27 per hour starting 5th of October. Terms and conditions apply * Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • CBT Licence, or category A (motorcycle) licence & UK drivers licence, • Working smart phone with data & good knowledge of local areas, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

• Develop and execute a market growth strategy for the UK food sector., • Identify and secure a new customer opportunities across food manufacturing,, • Processing, packaging, logistics, distribution and retail supply chains., • Liaises with other senior staff to determine the range of goods or services to be sold, contributes to the development of sales strategies and setting of sales targets, • Compiles and analyses sales figures, prepares proposals for marketing campaigns and promotional activities and undertakes market research, • Recruits and trains junior sales staff, • Produces reports and recommendations concerning marketing and sales strategies for senior management, • Keeps up to date with products and competitors, • Ensure a seamless transition from sale to service delivery

• Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We're also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What's on offer: Paying £12.71 per hour* • Winter bonus of £1.27 per hour starting 5th of October. Terms and conditions apply * Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Working smart phone with data & good knowledge of local areas, • Delivery experience not essential but you must have excellent customer service skills, • Team player & positive attitude, • Applicants must be at least 17 years old to apply. Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP

Kitchen Supervisor – Chinese Kitchen We are looking for an experienced and reliable Kitchen Supervisor to lead a small team at our Chinese restaurant in London W14 0HJ. This is a hands-on role combining food preparation and cooking with the coordination of daily kitchen operations. Responsibilities: • Prepare and cook dishes according to established recipes., • Organise preparation, allocate tasks and coordinate the team during service., • Maintain consistent food quality, portion sizes and presentation., • Train and support kitchen staff., • Monitor stock levels, storage and food waste., • Maintain high standards of food hygiene, cleanliness and safe working. Requirements: • Experience in a busy commercial kitchen, preferably Chinese or Asian cuisine., • Previous experience supervising or supporting a kitchen team., • Good organisation and communication skills., • Ability to follow recipes and kitchen procedures., • A reliable, practical approach and the ability to work calmly during busy periods. Pay: £14–£16 per hour, depending on experience. Job type: Full-time. Location: London W14 0HJ. We plan to introduce a staff service charge distribution scheme when dine-in service begins. Please apply with your CV and availability.

Qualifications: VTCT or equivalent level 3 or 4 Experience: Min 1 year experience Duties: Perform a variety of non-invasive beauty and aesthetic treatments, deliver a high standard of customer service while working towards company sale targets both through clients rescheduling and the sale of retail after care. Reports to: Clinic Manager Duties and Responsibilities: - Sterilise all working equipment - Perform treatments on clients, to a high standard, following all health and safety procedures. • Promote customer loyalty by encouraging client to rebook treatments, embark on treatments courses and offering after care retail products. • Welcome Clients, offer refreshments and assist with pre-treatment consultation forms., • Must arrive at least 10 minutes before the start of shift to be ready by the start time., • Communicate effectively with other staff members and clients, recognising individual needs for alternative methods of communication. • Keep treatment rooms and communal areas clean and tidy during every shift. Must be able to perform the following Treatments: • Relaxing Massage, • Deep Tissue, • Hands on Facial, • Waxing Desirable skills: Lash lift, manicure and pedicure, previous experience working with devices to deliver treatment, lymphatic drainage massage.

Summary of Position The Bartender owns the bar's readiness, exact beverage execution, service pace, stock accuracy, legal compliance and close. The role prepares approved bar beverages to recipe, protects the 5-minute beverage target, maintains accurate inventory/waste records and escalates equipment, safety or supply failures without creating workarounds. Key Performance Areas (KPAs) · Bar Readiness · Beverage Quality & Service Pace · Stock, Waste & Cost Control · Legal, Hygiene & Safety · Close & Team Coordination Duties & Responsibilities Bar Readiness · Open the bar fully: cleanliness, par, glassware, tools, refrigeration/equipment and POS readiness before service. Beverage Quality & Service Pace · Prepare every approved beverage exactly to the current recipe and presentation standard. · Deliver bar output through the approved service flow and protect the 5-minute beverage target. · Use approved pairings and natural upselling without altering product standards. Stock, Waste & Cost Control · Maintain stock/par and record consumption, inventory and waste accurately in the approved system. · Follow RM-PIN and reason-code controls for voids/discounts; never create an unofficial workaround. Legal, Hygiene & Safety · Maintain approved storage temperatures, hygiene and beverage safety. · Comply with the approved local alcohol/legal overlay for the market. · Escalate equipment, technology, safety and supply failures through the correct playbook/manager route. Close & Team Coordination · Close the bar, store stock and clean equipment/bar to standard with required Shift Leader/RM verification. · Coordinate with Waiters and Runners while preserving the rule that Runner owns soft- drink preparation. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Bar is fully ready before service and by the approved T-15 readiness gate. · Approved beverages are produced exactly to recipe/presentation standard and within the 5-minute service target. · Inventory, consumption and waste records are complete and accurate. · 100% compliance with local alcohol/legal, hygiene and storage controls. · Voids/discounts follow RM-PIN and reason-code controls; no unofficial workaround is used. · Bar close is complete and verified. Qualifications · Meet the legal age and licensing requirements to prepare/serve alcohol in the relevant market. · Have working knowledge of standard beverage preparation and basic bar mathematics/cash controls. · Be able to communicate clearly, multi-task under pressure and follow workplace safety requirements. · Complete the current Bartender Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Working knowledge of approved beverage recipes, bar equipment, POS, stock/waste controls and local alcohol compliance. Current Bartender certification is required before independent assignment. Where It Leads Bartender (you are here) > Shift Leader > Assistant Restaurant Manager > Restaurant Manager; a Beverage specialist branch may be added only after formal role architecture is approved To earn Shift Leader: · Assignment Policy: Complete at least one year as a Bartender before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Bartender certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.