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Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

Are you ready to be a vital part of the Number Sixteen Hotel experience? We are thrilled to offer an exciting opportunity for a Night Porter to join our dynamic team. Firmdale Hotels is renowned for its distinctive character, exceptional service, and commitment to creating memorable guest experiences. Number Sixteen Hotel, nestled in the heart of South Kensington, embodies luxury, charm, and sophistication, offering an unforgettable stay in the heart of London. As a Night Porter, you will play a pivotal role in ensuring the smooth operation of our concierge desk during the evening hours. Responsibilities: • Managing the concierge desk in the absence of the wider team, providing unparalleled service to our guests., • Handling incoming calls promptly and professionally, addressing guest inquiries and requests with efficiency and care., • Assisting guests with luggage, ensuring their arrival and departure experiences are seamless and memorable., • Responding promptly to guest requests and ensuring their needs are met with attention to detail and dedication., • Supporting check-ins and check-outs, ensuring accuracy and efficiency in all transactions. What you Need: • Exceptional attention to detail to ensure every guest interaction is flawless., • A genuine passion for delivering outstanding customer service, going above and beyond to exceed guest expectations., • Strong organisational and communication skills to effectively coordinate tasks and interact with guests and colleagues., • Comfortable working independently during night shifts while also thriving in a collaborative team environment. What We Offer: * Enjoy a balanced work-life schedule with 4 days on and 4 days off rotation. • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Location: London, W51UP Job Type: Full-time, Permanent Salary: £14.50 -£15.00, depending on experience About the Role We are looking for an experienced and reliable Warehouse Supervisor to oversee the day-to-day operations of our busy food warehouse. This is a hands-on supervisory position requiring strong leadership and organisational skills. The successful candidate will be responsible for managing the warehouse team, allocating daily workloads and ensuring that orders are picked, packed and dispatched accurately and on time. Main Responsibilities • Supervise and coordinate the daily activities of the warehouse team., • Allocate work and ensure tasks are completed efficiently and on time., • Manage and monitor staff performance and productivity., • Organise picking, packing and dispatch of customer orders., • Coordinate incoming and outgoing deliveries., • Ensure goods are received, checked and stored correctly., • Monitor stock levels, stock rotation and expiry dates., • Ensure chilled, frozen and ambient products are stored and handled correctly., • Investigate stock, picking and packing discrepancies., • Maintain accurate warehouse and inventory records., • Ensure Health & Safety and food-handling procedures are followed., • Train, support and supervise warehouse employees., • Assist with staff rotas and daily staffing requirements., • Liaise with management, drivers and other departments., • Identify operational problems and implement improvements., • Carry out stock counts and inventory checks., • Maintain a clean, safe and well-organised warehouse., • Assist with driving/deliveries or vehicle movements when operationally required. Essential Requirements • Previous managerial or supervisory experience is required., • Previous warehouse experience is required (minimum 2 years experience)., • Full UK driving licence is required (held for a minimum of 2 years), • Good spoken and written English is required. Previous experience within a food, FMCG, retail or wholesale warehouse would be highly desirable.

Are you a culinary enthusiast looking for an exciting opportunity to showcase your talent? Look no further! Firmdale Hotels invites you to become our newest Junior Sous Chef at the prestigious Number Sixteen Hotel. As a Junior Sous Chef at Number Sixteen Hotel, you will be at the heart of our culinary operations, contributing to the seamless delivery of exceptional dining experiences. Your role will involve collaborating with our talented kitchen team to ensure the highest standards of quality and efficiency are maintained. Responsibilities: • Utilise your culinary expertise to assist in the preparation and execution of breakfast, lunch, and dinner services., • Thrive in a fast-paced environment, demonstrating confidence and composure during peak periods., • Lead by example, supervising and motivating a small team to achieve culinary excellence., • Maintain meticulous attention to detail, ensuring each dish meets our exacting standards of presentation and taste., • Take ownership of stock management and ordering for your section, optimising inventory levels and minimising waste., • Showcase your organisational and communication skills, effectively liaising with colleagues to coordinate kitchen activities seamlessly., • Collaborate closely with the Head Chef and Sous Chefs to uphold the hotel's culinary reputation and exceed guest expectations. What you Need: • Previous experience in a similar culinary role, ideally within a high-pressure environment., • A genuine passion for food and a dedication to delivering exceptional dining experiences., • Proven ability to lead and inspire a team, fostering a culture of collaboration and excellence., • Strong organisational skills, with the ability to multitask and prioritise effectively., • Excellent communication skills, both verbal and written, to engage effectively with colleagues and stakeholders., • A team player mentality, with a willingness to support your colleagues and contribute to the overall success of the kitchen. What We Offer: • Competitive salary discussed at venue plus service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

To work as part of the retail team at the V&A to potentialize the product proposition in all Museum stores and to deliver the best, most innovative museum trading in the world. To maximise sales and profit of the trading operation. In conjunction with the Warehouse Manager & Warehouse Supervisors, to efficiently receipt, store, distribute and dispatch company stock. Health, Safety and Security • To be security conscious, ensure familiarity and compliance with all museum security procedures and ensure you wear a security pass at all times when on museum premises., • To promote equality and diversity in all aspects of your work by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and with respect/dignity and actively contributing to developments that supportthemuseum’sstrategyforwidening access,inclusionanddiversity., • Tobecommittedto healthandsafetyand ensurefamiliarity withall oftheMuseum's healthandsafetypoliciesand procedures,sitebysite. InconjunctionwiththeV&AHealthandSafetyDepartment,to ensurethat:, • Daily, weekly, monthly checks arecarriedout as agreedand correctlywithin agreed timescales., • Compliance is met with maintenance of vehicles, machinery and equipment., • Weekly floor walk/safety checks are carried out and shared with the agreed team., • Best practice is adopted for every task. To have a clear understanding of the company's policies and vision and how the warehouse team contributes to these. To work collaboratively with colleagues to ensure that productivity targets are met. Deliveries • To hold the relevant vehicular licenses and undertake driving training as directed by the Warehouse Manager., • To drive the delivery van and the forklift truck as required., • To provide a safe and efficient delivery service from the Warehouse facility, daily into the wider business. Unloading and delivering in to site as required., • To be aware of site requirements and ensure that stock is delivered accordingly., • To ensure that the Drivers Code of Conduct is adhered to on all occasions., • To ensure that compliance is met with use of vehicles, machinery and equipment., • To alternate as required between driver and warehouse operative duties – as requested by the Warehouse Manager and Supervisors The above job description is intended to be an outline of the duties and responsibilities for this role. This is not exhaustive, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role

Position: Shop Kit Kemp Warehouse & Inventory Coordinator (4 months contract) The Warehouse & Inventory Coordinator is responsible for the efficient day-to-day management of the Shop Kit Kemp warehouse operations and maintaining accurate inventory records across Shop Kit Kemp's stock holdings. The role will ensure that goods are correctly received, checked, stored, recorded, while maintaining a well-organised warehouse and accurate stock information to support the Shop Kit Kemp team. Key Responsibilities • Manage the day-to-day running and organisation of the warehouse., • Receive deliveries, checking quantities, condition and accompanying paperwork against orders and delivery notes., • Accurately record all incoming and outgoing stock (transfers to the Ham Yard Shop)., • Maintain up-to-date inventory records, any queries reporting to the Group Retail Manager, • Ensure stock is correctly labelled, stored and easily identifiable., • Monitor stock levels and highlight shortages, surplus stock, damaged items, or discrepancies reporting to the Group Retail Manager., • Assist with stock counts and regular inventory checks, investigating and resolving discrepancies., • Maintain a clean, safe, and organised warehouse environment., • Ensure stock is stored appropriately to prevent damage, loss, or deterioration., • Follow all relevant health and safety procedures and ensure safe manual handling practices., • Some packing shop orders will be required; however, the main responsibility will be the stock Skills & Experience • Previous warehouse, stock control, or inventory experience preferred., • Strong organisational skills and attention to detail., • Good understanding of stock management and inventory control., • Ability to prioritise and manage multiple requests in a busy environment., • Good communication skills and ability to work with delivery suppliers and the internal teams., • Practical, hands-on approach with the ability to work independently., • Physically able to move and handle stock (upto 25kg) safely where required. Location Firmdale Village, Unit 4 Ryan Drive, Brentford, TW8 9ZB Monday to Friday – 9am to 5.30pm – 40 hours If you're eager to make an impact, grow your career in retail, and work in a dynamic, supportive environment, apply today! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Temporary Barista All-Rounder – 5-Week Position Position: Temporary Barista All-RounderDuration: 24 October – 3 December 2026Hours: 5 days per weekShift: Approximately 5:45am – 4:30pmWe are looking for an experienced and reliable Barista All-Rounder to join our team for a temporary five-week position, from 24 October to 3 December 2026.This role would suit someone who has solid barista experience, is confident working in a busy café environment, and can comfortably manage early starts and full-day shifts. About the Role The successful candidate will be a hands-on member of the team and will be expected to help with the day-to-day running of the shop. The role will include: • Preparing and serving high-quality coffee, • Working efficiently during busy periods, • Providing friendly and professional customer service, • Assisting with the café display and presentation, • Helping with general all-rounder café duties, • Keeping the coffee station and shop clean, organised and well presented, • Working closely with the rest of the team, • Being willing to learn our systems, menu and way of working, • Helping wherever needed to keep the café running smoothly What We’re Looking For We are specifically looking for someone with previous barista experience who: • Is confident and experienced on the coffee machine, • Can work independently while also being a strong team player, • Is reliable, punctual and hardworking, • Is comfortable with an early 5:45am start, • Can commit to five days per week throughout the temporary period, • Has good communication and customer service skills, • Is organised, positive and willing to get involved in all aspects of the café, • Has experience working in a busy café environment Temporary Position This is a temporary five-week position, specifically to cover the period from 24 October to 3 December 2026.There may be opportunities for additional shifts or work with us in the future, depending on the needs of the business, but future shifts are not guaranteed.

Jovonna London is looking for experienced Fashion store Managers and Supervisors to work Full Time in our central London Boutiques.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently looking for a Barista to join our Birley Bakery team. Why work with us as a Barista? • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working hours: • 42.5 hours a week, • Shifts on a rota basis (Bakery is open from Monday-Sunday), • Shifts ranging between 6am-8pm What you will do: • Assist with the opening and closing of the Bakery, • Take guest orders, and ensure you manage till transactions smoothly, • Clear and reset tables promptly, ensuring seamless guest service, • Maintain stock rotation and inventory standards What are we looking for? • Previous experience in a similar environment is desirable, • Excellent team player, with strong communication skills Bring your skills to the next level and provide unforgettable experiences to our customers – apply today and become part of the team at Birley Bakery.

The Baguette Deli, a French deli coffee shop in Chelsea, is looking for a dedicated Part-Time Administrative Assistant to support our daily operations. This role is crucial for ensuring the smooth running of our administrative processes. Key Responsibilities: • Providing general administrative support, • Managing invoicing tasks, • Handling email correspondence, • Organizing and maintaining paperwork and records We are seeking an individual with strong organizational skills and attention to detail. The schedule for this part-time position will be discussed during the interview process. Requirements: • Applicants must have the right to work in the UK.

In our kitchens as a Sous Chef you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours and giving you a work-life balance. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: • Flexible working hours available, • Share of service charge, • 50% discount for you + 5 friends at any of our venues!, • Your birthday lunch is on us, • Generous employee referral scheme - work with your friends!, • Money off your shopping at many high street stores, • Apprenticeship schemes to learn while you work, • Access to Wagestream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities WHAT YOU'LL NEED • 2 years + experience in a similar role in a high quality kitchen, • Willingness for progression to the next step within back-of-house operation, • Ability to contribute to menus developments, recipes and their specs, • Knowledge of FS and HS regulations and of most common HR practices, • Experience with staff training and development, • Experience with ordering and stock and cost margins control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Sous Chef please click apply!

Summary of Position The Kitchen Helper executes assigned prep, receiving, storage, service support, waste and closing tasks to the current kitchen standard. The role works from the approved demand/prep plan, Recipe Bible and PPM, maintains food-safety controls and records receiving, inventory and waste truthfully. Key Performance Areas (KPAs) · Demand, Prep & Production Support · Receiving & Storage · Food Safety & Product Control · Equipment & Service Support · Waste, Close & Evidence Duties & Responsibilities Demand, Prep & Production Support · Read the current IMS/demand requirement and prepare assigned work to the day's · plan. · Execute prep, dessert and support work to the current Recipe Bible/PPM and Kitchen · Manager/Kitchen Cook direction. · Support live-service pars and production without unauthorized substitution or · shortcut. Receiving & Storage · Receive deliveries to approved protocol: temperature, quantity/count against PO, · condition and immediate escalation of variance. · Complete same-day receiving/IMS records accurately; no deferred or fabricated · entries. · Store and rotate product correctly using FIFO, labels, cold-storage limits and approved segregation. Food Safety & Product Control · Maintain hygiene, sanitation, allergen controls and clean/dirty separation throughout work. Equipment & Service Support · Operate assigned VITO/oil-filtration tasks only within approved responsibility and under Kitchen Manager supervision. Waste, Close & Evidence · Record waste exactly and immediately in the approved system/process. · Label and store remaining product, sanitize/deep-clean the assigned area and complete close after Kitchen Manager verification. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Prep and assigned production are completed to the current demand plan and · approved recipe/presentation standard. · Receiving temperatures, quantities, condition and same-day IMS records are · accurate and complete. FIFO, labels, cold-storage limits and segregation are maintained throughout the shift. · No unauthorized substitution, shortcut or fabricated/deferred system entry is used. · Waste is recorded exactly and the assigned close is verified by the Kitchen Manager. Qualifications · Previous kitchen experience is preferred but internal candidates may enter through the approved development/cross-track pathway. · Be able to understand kitchen, food-safety and working instructions in the predominant working language. · Be able to perform basic counts/calculations and use the approved kitchen/IMS · systems. · Meet applicable food-handler and local health requirements and complete Kitchen Helper certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Practical ability in basic food preparation, receiving, FIFO/labels, hygiene, IMS/waste entry and approved VITO support under supervision. Current Kitchen Helper certification is required before independent assignment. Where It Leads Kitchen Helper (you are here) > Kitchen Cook (next) > Grill Master > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager; cross-move to Runner is permitted with Runner certification To earn your next role: · Assignment Policy: Complete at least one year as a Kitchen Helper before permanent progression unless an approved People OS exception applies; Kitchen Cook development is planned at 3 months, while a Runner cross-move follows the destination Development Plan. · Swiss Butter Academy: Maintain current Kitchen Helper certification and complete the destination-role Academy/certification before independent assignment. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,500 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

Cleaning & Hygiene • Wash dishes, pots, pans, utensils, and kitchen tools., • Keep work surfaces, counters, and floors clean at all times., • Empty bins and handle waste safely and regularly., • Clean down equipment (grills, fryers, ovens, fridges) after service., • Ensure hygiene standards (food-safe sanitising, cross-contamination control). Food Preparation Support • Wash, peel, and chop vegetables (e.g., parsley for tabbouleh, onions, tomatoes, garlic)., • Portion and pack takeaway condiments (garlic sauce, tahini, pickles, etc.)., • Assist with basic prep for meats (marinating shawarma or kebabs under chef supervision), • Measure and prepare ingredients for mezze (hummus, baba ghanoush, lentils, etc.)., • Refill stock in fridges/freezers for quick access during service. Service Support • Pack food into takeaway containers neatly and consistently., • Check orders before handing to front staff/delivery to ensure accuracy., • Refill and organise packaging materials (boxes, wraps, cutlery, napkins), • Help chefs during busy periods (fetching ingredients, passing items, simple plating). Stock & Organisation • Receive and store deliveries (check freshness and rotate stock – FIFO)., • Keep dry storage, fridge, and freezer areas tidy., • Monitor low-stock items and report to chef/manager. Other Duties • Follow health & safety rules (fire safety, use of cleaning chemicals)., • Assist with opening/closing duties (setting up kitchen, end-of-day cleaning)., • Be flexible to cover small tasks as needed in a takeaway-only setting.

📍 Location: Notting Hill, London🗓 Days Needed: Wednesday, Thursday, Friday, Saturday & Sunday(You must be available to work at least 3 of these days) About Us We’re Lyna London — a small, sister-owned jewellery and accessories brand founded in 2021. We create high-quality, super cute pieces at affordable prices and are known for our good vibes, great customer service, and strong social media presence.You’ve probably seen us on TikTok or Instagram — now’s your chance to be part of the story! The Role We’re looking for a fun, friendly, and creative Sales Assistant to join our Notting Hill team. You’ll chat with customers, help them choose the cutest pieces, and create custom charm bracelets and necklaces on the spot.If you love accessories, social media, and a role where no two days are the same — this is for you. What You’ll Be Doing: • Creating a welcoming and friendly atmosphere;, • Making charm bracelets and necklaces (full training provided);, • Styling products and giving customer recommendations;, • Operating the till and processing payments;, • Keeping the shop clean, tidy, and well-stocked;, • Confidently multitasking in a busy environment;, • Creating fun content for social media (bonus if camera-confident!);, • Answering phone calls politely and professionally. What We’re Looking For 💫 • Outgoing and confident communicator;, • Comfortable working in a fast-paced retail environment;, • Creative and enjoys hands-on tasks;, • Keen to learn and grow with a small indie brand;, • Retail or customer service experience (a bonus, not essential);, • Organised with good time management;, • Reliable, proactive, and a positive team player. Availability Must-Haves 📅 • Wednesday, Thursday, Friday, Saturday & Sunday(You must be available to work at least 3 of these days), • Weekend and bank holiday availability is essential Perks You’ll Love 💕💎 Free jewellery & accessories💰 Staff discount on everything🌸 Friendly team, fun shifts & good vibes📸 Opportunities to be involved in social media content ✨ Sound like your vibe?Join our Lyna London fam at Notting Hill and help us create magical moments for every customer 💫We can’t wait to meet you!

Join our team as a Sales Assistant and play a crucial role in delivering exceptional customer service in our retail environment. Your responsibilities will include: • Assisting customers in finding products and providing detailed information., • Accurately and efficiently handling transactions at the cash register., • Stocking shelves and organizing displays to maintain a tidy and visually appealing store., • Collaborating with team members to meet store goals and enhance customer satisfaction., • Keeping abreast of product knowledge, promotions, and store policies., • Managing deliveries and participating in the opening and closing of the store. Ideal candidates are friendly, enthusiastic, and passionate about customer service. Although prior retail or sales experience is beneficial, it is not mandatory. Ability to work alone is required.

We are seeking a reliable and hardworking cleaner to help maintain the cleanliness and presentation of residential communal areas. Key responsibilities: • Sweep, mop, vacuum, and clean hallways, stairwells, corridors, entrances, lifts, doors, handrails, and internal glass., • Remove cobwebs and carry out litter picking around pathways, car parks, and green spaces., • Manage bin stores, move bins when required, and clean bin rooms., • Report graffiti, fly-tipping, vandalism, and maintenance issues., • Maintain cleaning equipment and use cleaning chemicals safely., • Follow company health and safety procedures., • Willing to travel. Previous cleaning experience is preferred but not essential. You should be reliable, punctual, physically fit, attentive to detail, and able to work independently while maintaining high cleaning standards.

Dates: 25 October – 4 December Full-Time | 5 Days per Week We’re looking for an experienced Barista / Café All-Rounder to join our small specialty coffee shop on a temporary, full-time basis. ⚠️ PLEASE NOTE: This is a TEMPORARY position for the above dates only. Experienced candidates only. You’ll be working independently, so we need someone confident, reliable and comfortable taking responsibility for the day-to-day running of a small coffee shop. Your role will include: • Making high-quality specialty coffee, • Preparing sandwiches and other simple food items, • Opening and closing the shop, • Serving customers and handling payments, • Keeping the café clean, organised and well presented, • Managing the shop independently during your shift We’re looking for someone who: • Has previous barista / specialty coffee experience, • Is confident working independently, • Has experience with basic café food and sandwich preparation, • Is reliable, punctual and responsible, • Is available full-time, 5 days per week from 25 October until 4 December, • Is specifically happy to take on a temporary role Training on our setup and procedures will be provided, but previous barista/café experience is essential. Interviews will be taking place within the next 2–3 days, so please apply as soon as possible if you’re interested and fully available for the dates above. ☕ Temporary role | 25 October – 4 December | Experienced candidates only

Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

Summary of Position The Bartender owns the bar's readiness, exact beverage execution, service pace, stock accuracy, legal compliance and close. The role prepares approved bar beverages to recipe, protects the 5-minute beverage target, maintains accurate inventory/waste records and escalates equipment, safety or supply failures without creating workarounds. Key Performance Areas (KPAs) · Bar Readiness · Beverage Quality & Service Pace · Stock, Waste & Cost Control · Legal, Hygiene & Safety · Close & Team Coordination Duties & Responsibilities Bar Readiness · Open the bar fully: cleanliness, par, glassware, tools, refrigeration/equipment and POS readiness before service. Beverage Quality & Service Pace · Prepare every approved beverage exactly to the current recipe and presentation standard. · Deliver bar output through the approved service flow and protect the 5-minute beverage target. · Use approved pairings and natural upselling without altering product standards. Stock, Waste & Cost Control · Maintain stock/par and record consumption, inventory and waste accurately in the approved system. · Follow RM-PIN and reason-code controls for voids/discounts; never create an unofficial workaround. Legal, Hygiene & Safety · Maintain approved storage temperatures, hygiene and beverage safety. · Comply with the approved local alcohol/legal overlay for the market. · Escalate equipment, technology, safety and supply failures through the correct playbook/manager route. Close & Team Coordination · Close the bar, store stock and clean equipment/bar to standard with required Shift Leader/RM verification. · Coordinate with Waiters and Runners while preserving the rule that Runner owns soft- drink preparation. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Bar is fully ready before service and by the approved T-15 readiness gate. · Approved beverages are produced exactly to recipe/presentation standard and within the 5-minute service target. · Inventory, consumption and waste records are complete and accurate. · 100% compliance with local alcohol/legal, hygiene and storage controls. · Voids/discounts follow RM-PIN and reason-code controls; no unofficial workaround is used. · Bar close is complete and verified. Qualifications · Meet the legal age and licensing requirements to prepare/serve alcohol in the relevant market. · Have working knowledge of standard beverage preparation and basic bar mathematics/cash controls. · Be able to communicate clearly, multi-task under pressure and follow workplace safety requirements. · Complete the current Bartender Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Working knowledge of approved beverage recipes, bar equipment, POS, stock/waste controls and local alcohol compliance. Current Bartender certification is required before independent assignment. Where It Leads Bartender (you are here) > Shift Leader > Assistant Restaurant Manager > Restaurant Manager; a Beverage specialist branch may be added only after formal role architecture is approved To earn Shift Leader: · Assignment Policy: Complete at least one year as a Bartender before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Bartender certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Summary of Position The Restaurant Manager owns the total store operating result: P&L, guest experience, people, food safety, standards and compliance. The RM plans the trading day, makes the final T-15 readiness decision, commands through the parallel ARM/Shift Leader/Kitchen Manager structure, owns store-level escalations and ensures truthful commercial, people and operating evidence. Key Performance Areas (KPAs) • Trading-Day Plan & Store Readiness, • Live Store Command & Guest Outcome, • P&L, Cost & Cash Control, • Food Safety, Compliance & Risk, • People, Certification & Succession, • Close, Data & Reporting Duties & Responsibilities Trading-Day Plan & Store Readiness • Read operating data and known conditions, set the day's priorities and run the T-60 briefing., • Make the T-15 GO / NO-GO readiness decision using the approved store-operating standard. Live Store Command & Guest Outcome • Command the store through parallel Shift Leader, ARM and Kitchen Manager ownership, intervening on escalation without collapsing role accountability., • Own the guest-experience outcome and final escalation/recovery decisions within published authority., • Lead high-severity or multi-playbook incidents and interface with Area Manager/Country Head/platform functions as required. P&L, Cost & Cash Control • Control daily commercial/financial signals, labour, food and controllable-cost actions, void/discount authority and cash reconciliation., • Where food-cost variance exceeds 2% of theoretical under the current operating standard, require root-cause action and log it by end of day., • Independently reconcile the Shift Leader's end-of-day cash count the next morning. Food Safety, Compliance & Risk • Verify food-safety, allergen, legal/compliance and safe-to-operate corrective action; do not author functional standards outside RM authority. People, Certification & Succession • Own store people deployment, scheduling discipline, performance follow-up, development and succession execution., • Ensure only appropriately certified people are assigned to roles/stations under the current approved control., • Issue final certifications for designated store roles only where the Academy assigns RM as certifier. Close, Data & Reporting • Verify store close and next-morning controls, explicitly carrying forward unresolved issues., • Complete DOL/dashboard/daily-log narrative, exception escalation and operating-data evidence truthfully and on time. Additional Responsibilities & Reporting • Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) • T-60 briefing and T-15 GO / NO-GO readiness decision are completed to standard., • Store P&L, labour, food cost and controllable-cost actions are actively managed against approved targets., • Food-cost variance above 2% of theoretical triggers root-cause action and end-of-day logging under the current standard., • Shift Leader cash count receives independent RM next-morning reconciliation., • Only appropriately certified employees are independently assigned to roles/stations., • DOL, daily log, close, compliance and escalation evidence is complete and truthful. Qualifications • For internal progression, hold current ARM certification and complete the Restaurant Manager Development Plan; external appointments must satisfy People OS hiring rules and equivalent operating experience., • Strong whole-store knowledge across FOH, BOH, P&L, labour/food cost, guest recovery, food safety and people leadership., • Ability to lead through role owners rather than personally absorbing every operating task., • Complete current Restaurant Manager certification before independent store accountability. Core Competencies • Strategic Operational Leadership - Turns strategy and standards into disciplined operating execution., • Financial Acumen - Reads P&L and operating signals and converts variance into action., • Leadership & Succession - Builds accountable leaders and sufficient successor capacity., • Decision Making & Judgment - Acts within authority, escalates correctly and preserves governance., • Cross-Functional Collaboration - Works effectively with I MANAGE platform functions while preserving ownership boundaries., • Data & Evidence Discipline - Uses verified information, protects system truth and reports exceptions clearly. Technical Skills Advanced working knowledge of store P&L, forecasting/deployment, POS/IMS/dashboard controls, food safety, playbook command and people/succession systems. Current Restaurant Manager certification is required before independent store accountability. Where It Leads Restaurant Manager (you are here) > Area Manager (next) > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Area Manager: • Assignment Policy: Complete at least two years as a Restaurant Manager before permanent promotion unless an approved People OS exception applies; complete the one-year Area Manager Development Plan including at least one store opening run A-to-Z., • Swiss Butter Academy: Maintain current Restaurant Manager certification and complete Area Manager learning, field evidence and certification before independent AM duty., • Performance: Meet the published People OS promotion performance gate for the relevant cycle., • Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved., • Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart., • Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Treelogy Specialty Coffee Treelogy is a specialty coffee shop focused on great coffee, genuine hospitality and creating a welcoming experience for every customer. We’re looking for a friendly, confident and outgoing Café Supervisor to join our team. This is a hands-on, customer-facing role with a strong focus on the till, customer experience and keeping service running smoothly. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. What you’ll be doing: Welcoming customers and taking orders accurately and efficiently Creating a warm atmosphere through friendly, genuine conversation Managing queues and keeping service flowing during busy periods Making recommendations and identifying appropriate opportunities to upsell Packing and checking food orders Communicating with the barista and wider team to ensure smooth service Handling customer questions and resolving issues professionally Supporting day-to-day café operations, including opening and closing duties Maintaining high standards of cleanliness, presentation and customer service What we’re looking for You’ll be someone who is positive, approachable and comfortable talking to people, while remaining calm and organised when the shop gets busy. Previous café, hospitality or supervisory experience is desirable. A general understanding of specialty coffee is beneficial, but we’re happy to support further learning and development. Most importantly, we’re looking for someone who takes pride in great hospitality, works well as part of a team and enjoys making customers feel genuinely welcome.

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Vaxx Bakery & Specialty Coffee is looking for a friendly, passionate and energetic Barista to join our team in Battersea. Specialty coffee is at the heart of Vaxx. We travel to coffee origins to source exceptional coffees for our guests and roast our coffee in East London. Our bakery is a natural addition to our coffee journey, bringing together great coffee, fresh bakes and genuine hospitality. What You’ll Be Doing • Preparing consistently great espresso and milk-based drinks, • Dialling in and maintaining coffee quality throughout the day, • Creating well-presented drinks with good latte art, • Providing warm, friendly and genuine customer service, • Keeping the coffee bar clean, organised and ready for service, • Working efficiently during busy periods, • Supporting the wider café and bakery team when needed What We’re Looking For • Previous barista experience, ideally within specialty coffee, • Good espresso and milk-texturing skills, • Basic understanding of dialling in and extraction, • Friendly, positive and confident with customers, • Reliable, organised and a good team player, • Passion for specialty coffee and willingness to keep learning, • Availability to work the required shift pattern, including weekends and early starts At Vaxx, we believe great coffee is about quality, consistency and hospitality. If you love coffee, enjoy working with people and want to develop your skills as part of a specialty coffee-focused team, we’d love to hear from you.

About the Role We are a busy shipping and packing centre in Kilburn looking for a hands-on, reliable team member to manage day-to-day shipping operations. This role involves packing, dispatching, customer service, and sales, so we are looking for someone who is practical, organised, and confident dealing with customers. Key Responsibilities • Providing shipping quotes (UK & international courier services), • Packing items securely (fragile, valuable, and irregular items), • Booking shipments and managing dispatch & courier collections, • Tracking shipments and updating customers, • Taking payments and completing transactions, • Delivering excellent customer service from enquiry to delivery, • Building relationships with customers and encouraging repeat business, • Upselling / cross-selling additional services inluding print/copy and finishing. What We’re Looking For • Experience in packing, shipping, retail, or logistics (preferred), • Comfortable with physical work and manual handling, • Strong attention to detail and problem-solving ability, • Good communication and customer service skills, • Self-motivated and able to take initiative, • Reliable with excellent timekeeping, • Basic IT skills (email, booking systems, payments) * Key Skills (Indeed Keywords) Packing | Shipping | Logistics | Warehouse | Retail | Customer Service | Dispatch | Courier | Sales | Manual Handling What We Offer • Stable part-time hours (24–32 per week), • Friendly working environment, • Varied and active role (not desk-based), • Opportunity to grow within the business How to Apply Shortlisted candidates will be contacted for an interview. Job Types: Full-time, Part-time Work Location: In person

General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

About Us Al Dente is an Italian restaurant chain, fresh pasta laboratory and wine shop. We are a resilient and flourishing business with five locations. We provide Great food and Excellent service in a warm and relaxed environment. Chef de Partie We are looking for a motivated, experienced Chef de Partie to join the Kitchen team on our South Kensington location, with possibility of promotion and great career opportunities. We are looking for a CDP eager to prepare fresh pasta dishes, quality Italian food, made from fresh, prepared with skills and passion. The ideal candidate will need to be passionate about food, flexible and keen to learn. A self-motivated natural team player that thrives under pressure. Great salary + service charge.The minimum requirements for this Chef de Partie role include: Experience at the required levelExperience in BUSY fresh food restaurantA genuine passion for creating the finest foodKeen to thrive in the busy kitchen environmentA strong personality – someone looking to challenge themselvesLocal to LondonEligibility to live and work in UKThe role of Chef de Partie will: Handle fresh ingredients, prepare them to the highest standardsMaintain a professional manner while under pressureShow willingness to achieve excelEnsure Health & Safety and COSHH laws are observedIf we sound like a perfect fit for you, please don’t hesitate to get in touch. Looking forward to hearing from you. Best, AL DENTE Management Team

We are a wellness brand serving elevated beverages within 2 stores in London since 2020. We are excited to continue our journey in the industry and grow with an excellent team. As we grow, we are looking for store leaders in both, South Kensington and Mayfair to show leadership and maturity. Duties include: • Sending daily reports to operations manager - sales reports/ stock reports/ special moments/ operational needs, • Lead service with professionalism and a duty of care, • On shift training and quality control, • Complaint handling, • Scheduling, • Checklist management We are looking for candidates that truly care about hospitality and their team, someone who has passion beyond their duties and someone who is excited to grow with us a brand. At tease we don't as our customers what they want, we ask them how they feel. Required experience: • Confident on a coffee machine, • Worked in fast paced drinks service, • Food safety and hygiene, • Strong customer service skills Look forward to hearing from you, we are looking to hire within the next 2 weeks and be ready for the floor by July 1st.

Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.

Sales Assistant – Knit&Knots Location: London – Westfield London / Westfield Stratford Position: Sales Assistant Job Type: Part-time Knit&Knots is a London-based handmade gift and lifestyle brand specialising in crochet flowers, bouquets, plants, accessories and unique gifts. As our business continues to grow, we are looking for friendly, reliable and confident Sales Assistants to join our retail team. Your Responsibilities • Welcome and assist customers in a friendly and professional manner, • Introduce products and provide recommendations to customers, • Actively engage with customers and help increase sales, • Process payments and operate the till, • Replenish stock and keep displays organised and attractive, • Maintain a clean and tidy retail space, • Check stock levels and report low-stock items to the manager, • Follow daily store procedures and company standards, • Support the team during busy periods What We’re Looking For • Friendly, approachable and confident with customers, • Good communication skills, • Positive attitude and strong sense of responsibility, • Reliable and punctual, • Comfortable approaching customers and making product recommendations, • Able to work independently as well as part of a team, • Previous retail or customer service experience is preferred, but not essential, • Must be available to work some weekends and bank holidays What We Offer • Friendly and supportive working environment, • Staff training provided, • Opportunities to develop into a Senior Sales Assistant or Store Manager, • Opportunities to grow with an expanding London retail brand ###

WE’RE HIRING 💜 | AMA at Fulham Pier We’re looking for 2 bubbly, energetic people to join our new AMA by Brothers of Açaí team at Fulham Pier! We want people who are: ✨ Friendly, confident & great with customers ✨ Positive, reliable and full of energy ✨ Happy working in a fast-paced environment ✨ Passionate about food, wellness & creating a great vibe 📍 Fulham Pier, London 💜 Training provided 🥣 Serving our award-winning açaí bowls & more 🚀 Opportunity to grow with AMA as we expand Personality is everything — we can teach the rest! Interested? Send us a DM with a little about yourself and your availability. Come grow AMA with us. 💜

The Salad Project | £14 per hour We’re looking for a confident and energetic FOH Supervisor to join The Salad Project. This is a 38-hour-per-week role, working Wednesday to Sunday across a mix of evening and daytime shifts. Shift Pattern • Wednesday: 6PM–10PM, • Thursday: 6PM–10PM, • Friday: 12PM–10PM, • Saturday: 12PM–10PM, • Sunday: 12PM–10PM Your Role • Lead one service per day and support the Restaurant Manager, • Manage and support Team Members during service, • Maintain high service, hygiene, and food safety standards, • Help improve service processes and day-to-day store operations, • Ensure the team delivers a positive customer experience, • Support the Restaurant Manager with the smooth running of the store What We’re Looking For • At least 1 year of hospitality team leadership experience, • Strong communication and organisational skills, • Positive, energetic, and confident leadership style, • Ability to stay calm and resolve issues during busy services, • Reliable, punctual, and committed to the agreed shift pattern, • A hands-on approach and willingness to support the team What We Offer • £14 per hour, • 30 days' holiday, including bank holidays, • Performance-based bonus, • £100 Refer a Friend scheme, • Free meal while on shift, • Team social events, • Career progression opportunities as The Salad Project continues to grow If you’re ready to take the next step in your hospitality career and join a growing team, we’d love to hear from you!