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Protection Specialist Claims Assessor Salary - competitive Are you someone who thrives on helping others and has experience in assessing protection claims? Do you enjoy working in a supportive team where empathy and attention to detail matter? We’re looking for experienced Life Claims Assessors to join our brilliant team. We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going. A bit about the job You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively. From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed. You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers. You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference. Skills and experience we’re looking for * Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection). * Knowledge of legal aspects like probate and CIDRA rules. * Experience managing claims end-to-end, including signing out claim’s decisions independently. * Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail. * Confidence in making decisions and adapting quickly to change. What you’ll get for this role * Competitive salary (depending on location, skills, experience, and qualifications) * Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in * 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

Technical Sales Consultant Jobs in Birmingham at Stannah - Join Our Team! We have an exciting career opportunity for a Sales Consultant to join the Stannah Maintenance and Repair Division working at our Birmingham Service Branch The Technical Sales Consultant is to provide quotations and secure orders for minor repair opportunities within our client base. We are looking for individuals who have previous experience of sales or business development within a busy office environment, are target driven with a well-developed understanding of customer service excellence. The ideal candidate will have strong interpersonal skills, able to build and develop relationships, comfortable to interact across all levels of the organisation. Technical Sales Consultant Key Responsibilities : Identify and secure sales opportunities by building internal networks and targeting new and existing customers for minor repairs and equipment enhancements. Manage a strong sales pipeline to meet targets, ensuring accurate and timely quotes, proposals, and follow-ups for minor repair work. Maintain detailed records of all activities, including leads, quotations, meeting notes, and outcomes, using tools like Excel. Collaborate effectively with internal teams and external stakeholders, providing regular updates to the Branch Manager. Promote safety, quality, and the Stannah brand, while demonstrating flexibility, professionalism, and occasional travel within the service area. Technical Sales Consultant Requirements: GCSE English Grade C or above is required Technical background Proven Sales experience If you have previous experience working as a Sales Consultant or Technical sales and are looking for a Sales job in Birmingham , please click the "apply now" button or contact us for further information. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking company car allowance We reserve the right to close this vacancy early if we receive a high number of applications for the role. MandRBirmingham PandoLogic. Keywords: Sales Representative, Location: Halesowen, ENG - B62 8BH

Company Description More than just opticians, Glasseslab Opticians is a curator of style, bringing together independent designers, iconic fashion houses, and our own in-house brand, Cubo. We combine meticulous eye care with a love for bold design, offering statement-making frames that complement clinical expertise. Role Description This is a full-time on-site role for an Optical Assistant located in Greenwich. The Optical Assistant will be responsible for assisting customers with eyewear selection, providing excellent customer service, ensuring customer satisfaction, performing basic optometry tasks, managing appointments, and maintaining the cleanliness and organization of the store. Qualifications • Excellent Interpersonal Skills and Communication skills, • Strong Customer Service and Customer Satisfaction skills, • Basic knowledge of Optometry, • Attention to detail and organizational skills, • Ability to work effectively in a team and independently, • Previous experience in optical retail is a plus

Stairlift Engineer jobs in Birmingham England at Stannah join the team! Are you a qualified Domestic Engineer with Stairlift and home lift experience lookin g for a job at a market-leading family-run business ? Stannah, a global leader in the lift industry, is looking to recruit a qualified Stairlift Engineer. This is a great opportunity for someone with experience working within the lift industry to develop their skills and experience as this role will involve working on the domestic side. The ideal Stairlift Engineer will have proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry, and you must have at least a NVQ level 2 in Lift Engineering or equivalent . This job is to cover a route across Birmingham Working Hours: 0800 to 1645 Mon- Thurs and 0800 to 1545- Fri Why Join Stannah: Stannah is a renowned name in the lift market, recognised for innovation, safety, and a commitment to quality. You will receive an attractive standby allowance and call-out payment on top of a competitive base salary. Our benefits include a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and Simply Health Cash Plan to help cover your health expenses. 25 days holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and repairs on a wide range of stairlifts, with hoists and home lifts equipment Stairlift Engineer Responsibilities: Conduct maintenance, repair, and call-out visits on a wide range of stairlifts, hoists and home lifts Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive base salary. Stairlift Engineer Requirements: An NVQ level 2 in Lift Engineering or equivalent preferred but we will train to the NVQ level 2 for the right candidate. Proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry A valid UK driving licence. A passion for delivering excellent customer service. If you have a Stairlift engineering background, including an NVQ 2 in Lift Engineering or equivalent we want to hear from you! Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Vehicle with the option to pay for private use We reserve the right to close this vacancy early if we receive high numbers of applications for the role. MandRBirmingham PandoLogic. Keywords: Equipment Engineer, Location: Halesowen, ENG - B62 8BH

• Engineering Technical Manager – Critical Environments – High Profile, • Croydon and Heathrow, • £77,000 to £79,000, • Potential Travel Allowance Between Locations, • Overtime paid at an enhanced hourly rate, • Pension, • Health Care, • PPE, • 25 Days Annual Leave – Plus Bank Holidays We are recruiting an Engineering Manager to lead technical operations across two high Profile sites — 4 days per week in South London and 1 day in Southwest / West London and Ideal candidates should be in commutable distant to both sites. This role is suited ONLY to candidates coming from critical environments, such as data centres, banking, trading floors, or high-security mission critical 24/7 infrastructure. You will be responsible for both the strategic oversight and hands-on supervision of HV/LV systems, UPS, BMS, and business-critical plant, overseeing some projects via specialist sub-contractors etc Key Responsibilities • Lead and manage engineering teams, although this will be with other management on the contract, Contract manager, Technical Manager, Engineering Supervisor also including both day staff and shift engineers., • Oversee PPM, reactive works, and fault escalation across all critical electrical and mechanical services., • Take full operational control of HV/LV infrastructure, UPS and BMS systems., • Coordinate contractors and subcontractors, ensuring safety, compliance, and performance standards are maintained., • Produce engineering reports, load assessments, site audits, and ensure accurate logbooks/documentation., • Maintain O&M manuals, risk assessments, CEWA permits, and contingency procedures., • Support project works, shutdowns, and upgrades as required., • Management Customer relationship, • Overtime & Flexibility This role offers significant paid overtime, with the expectation to attend High Voltage shutdowns, weekend interventions, and project activity across both sites. Flexibility at short notice is essential. Candidate Profile • Must have proven experience in critical environments—Data Centre or Financial Services infrastructure is essential., • Strong people manager, capable of leading and developing engineering teams., • Recognised Mechanical or Electrical qualification (Apprenticeship / ONC / BTEC or equivalent)., • HV Authorised Person (or able to step into the role quickly)., • Highly organised, calm under pressure, and confident in decision-making and escalation., • Computer literate with excellent communication and reporting ability.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We are looking for a commercially astute, passionate, own brand buyer to work in an incredibly exciting and fast paced category. Our own brand vision is to create and build great brands that our customers and colleagues love and share. We are credible, daring, entrepreneurial and always looking for new opportunities and products to surprise and delight our customers. Job Purpose Responsible for driving sales & profitability of Superdrug Own Brand Hair Care and Clear Skin categories through delivering a robust commercial plan across product, price, promotions & merchandising that meets our Customer’s needs. To strive for excellence when developing Superdrug Own Brand Hair Care & Clear Skin ranges through the development and delivery of the product plan through working in collaboration with the Senior Buyer and a team of technical and design experts. Reporting into the Senior Buyer, but responsible for autonomous projects in their own right. Opportunity to line manage a Junior Buyer is a possibility as part of the role for the right candidate, thus extending the responsibility of the role to Lip Care as well. Key Responsibilities • Develop Own Brand Category plans including Range Reviews and launch plans, Promotions, Pricing & Stock that deliver against the overall Commercial Strategy & Financial targets, • Develop and deliver profitable promotional plans for responsible Categories. Forecast promotional sales and monitor and evaluate performance on a weekly/monthly/annual basis, proactively introducing revised plans and activity as and when required, • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives, • Develop new brand concepts, and product development plans for existing Own Brand ranges, • Develop products and packaging appropriate to our customers, the brand and our commercial requirements. Collaborate with the Marketing, CRM , Online and digital teams to develop and implement marketing and promotion plans that are relevant to the category and effectively communicate to the Customer, • Deliver informed Category reviews, incorporating market data, trend data, merchandising review, promotional review, competitor review, customer data and buyer input. Turn Category reviews into the annual Category NPD plan, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers Own Brand advantage whilst managing availability and slow-moving stock, • Work in conjunction with the Supply Chain team to ensure Sales forecasts are adhered to whilst maintaining Own Brand availability and minimising slow moving stock, • Collaborate with International Buying and other European businesses to harmonise product/suppliers, to gain greater efficiencies and share best practice., • Ensure clear communication across the business and ensure appropriate processes in place., • Establish and maintain relationships with both internal and external stakeholders. Strong communication skills required and the ability to engage everyone around them What you’ll need to succeed • Previous experience in both Product Development and Buying, • Commercially astute with excellent ability to understand and interpret market information, • Proven track record in brand building and product development, either directly or through relationship with proprietary brands, • Strong negotiation skills, • Customer focused, • Ability to work to deadline and prioritise workload, • Excellent communication and organisational skills, • Project Management experience, • Analytical Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Imagine yourself as the crucial link between our clients' residential development projects and our valued customers.As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care.Based in our Kent and Sussex head office,

Job Description: Job Title: Loans/Agency Documentation Lending Fulfilment Specialist Corporate Title: Up to VP Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: This job is responsible for preparing and reviewing documentation in accordance with the bank's policies and procedures to facilitate closings with the client and ensure lien perfection. Key responsibilities include working on highly complex documentation, supporting Loan Administrators with their primary responsibilities, and assisting the Market Leader in directing workflow and performing quality assurance. Job expectations include working with company vendors, legal counsel, line partners, and clients to ensure world class documentation accuracy. Responsibilities: • You will be ensuring that loan documentation meets the bank policies and procedures and are delivered in an accurately and timely manner, • Reviews documents for accuracy, timely delivery, and necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable rework, • Reviews the loan approval and loan documents that are prepared by counsel to ensure consistency and adherence to requirements, • Designs a robust filing and organizational process to assist in completing primary financial booking and initial loan funding, • Works closely with Client Managers, Credit and Portfolio Officers, agency management, internal and external legal counsel, and many internal operational support units to ensure seamless execution of transactions What we are looking for: • Loan Administration/ Loans & Agency Documentation Experience Essential, • Loan product knowledge preferable, • Loan IQ Experience, • Customer and Client Focus, • Microsoft Excel experience will be an advantage, • Data Collection and Entry Skills that will help: • Excellent organisational and prioritisation skills, • Excellent communication skills at all levels, • Attention to detail Benefits of working at Bank of America: UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Access to an Employee Assistance Program for confidential support and help for everyday matters, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Job Description: Job Title: Manager - Agency Transaction Management Corporate Title: Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: The successful individual is required to have a solid understanding of project management, credit agreement (LMA), credit underwriting process and risk methodology risk culture. Our offshore team in India also plays a major part in day to day transaction processing therefore regular contact is maintained with this team to ensure client satisfaction is maintained. This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analysing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting. Responsibilities: • Ongoing review of syndicated loan and supporting finance & security documentation, • Covenant monitoring through the collection and analysis of financial statements and information, with immediate distribution and posting of required documentation to the wider lender group., • Facilitating deal amendments and handling the collection of lender votes within required timeframes, • Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence, • Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines, • Develops and analyses procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas, • Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness, • Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Breaks down barriers to create a more inclusive environment that supports company D&I goals, • Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations, • Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success, • Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization, • Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance, • Efficiently allocates and manages resources across the organization to drive short- and long-term profitability, • Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs, • Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage What we are looking for: • Responsible for the ongoing management of a portfolio of syndicated loans, • Extensive people management experience, • Loan Administration/ Loans & Agency Documentation Experience is Essential, • Loan product knowledge preferable, • Loan IQ experience, • Great customer and client Focus, • Good project management skills, • Engaged from a O&I standpoint, • Experience with stakeholder engagement, • Knowledge of risk methodology risk culture, • Experience with process improvement delivery, • Good communication skills. Skills that will help: • Microsoft Excel experience will be an advantage, • Excellent organisational and prioritisation skills, • Excellent communication skills at all levels, • Attention to detail, • Adaptability Benefits of working at Bank of America: UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Access to an Employee Assistance Program for confidential support and help for everyday matters, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Key Account Manager - Exciting new role covering London & South East England Role: Key Account Manager Package: Competitive negotiable salary, car, pension scheme, private health, bonus and incentives Territory: London & South East England Role type: Hospital Specialist, Key Account Manager Exciting new opportunity for an experienced Hospital Specialist or Key Account Manager. In this role you will maximise performance of a product in the defined region by unlocking access and driving sales through effective account management. The Key Account Manager has ultimate business responsibility for the accounts in their region and is the accountable for defining and delivering account goals, harnessing all available internal and external resources to achieve agreed objectives. Developing effective long term professional business relationships with customers that support the delivery of business results. Key Responsibilities: • Assess and analyse defined region to determine business potential and prioritise target hospital accounts., • Map the specified therapy area landscape and patient journey in defined region and each priority account., • Understand and navigate local access pathways in the specified therapy areas (e.g. formularies, guidelines)., • Identify and prioritise key decision-makers, influencers, stakeholders and networks (payer and clinical) in each account., • Develop overall Annual Business Plan for each account, defining business opportunities and strategic objectives, and Cycle Action Plan setting out clear targets, tactics, metrics and timelines., • Execution of the business plan with demonstrable business outcomes., • Develop and implement KOL plan for region and priority accounts., • Unlock local access by achieving optimal position on relevant formularies, guidelines, etc., • Develop and maintain a high level of product and disease area knowledge and ability to absorb, interpret and share clinical data with customers in a professional and engaging manner., • Drive sales uptake by identifying and addressing patient and clinician opportunities., • Provide support and value to each account, drawing on internal resources as required (e.g. MSL, Head Office, etc.), • Analyse performance vs key metrics, address issues in a timely manner and adapt plans accordingly., • Build the Company presence and reputation The Person/Experience • Sales experience with a sound knowledge of account management., • Sales and launch experience within a specialist therapy area, • Demonstrable knowledge of the NHS structure, payers and routes to market in a general medical environment; an understanding of hospital protocols, pathways and formulary development along with knowledge of the intricacies of links to primary care., • Track record of engaging key business partners in complex clinical environments, e.g., mid and senior level healthcare professionals, key accounts and the medical community., • Proven track record in influencing the business partner decision-making process in an ecosystem with multiple influential players / decision makers, with proven track record of bringing value in complex DMU., • Outstanding account management experience, including business planning, account analysis, stakeholder mapping and performance measurement., • Demonstrated success in navigating and leveraging the internal organisation to achieve account and customer goals., • Proficient user of IT business systems, in particular, MS Office - PowerPoint and Excel., • Minimum of 4 years’ experience of selling into specialised hospital setting., • Entrepreneurial mindset, • ABPI Qualified, • Full UK driving licence To Apply If you are suitable for this position, please apply to the advert attaching a copy of your CV. Alternatively call the recruitment team at Chemistree Solutions Ltd on 0115 9373515 Chemistree is a pharmaceutical and healthcare resourcing & recruitment specialist

Role Overview Are you ready to make a real impact in healthcare? We’re looking for a dynamic Key Account Manager to lead our commercial strategy across the South of England. In this field-based, strategic role, you’ll build strong partnerships with NHS Trusts, clinicians, and decision-makers, driving patient access and delivering measurable sales growth across our specialty portfolio. If you thrive on shaping account strategies, influencing outcomes, and creating lasting relationships that benefit both patients and the business, this is your opportunity to take your career to the next level. Key Responsibilities • Account Strategy & Planning: Develop and execute tailored account plans for key NHS Trusts and Integrated Care Systems (ICSs) across the region., • Stakeholder Engagement: Build and maintain strong relationships with gastroenterologists, pharmacists, nurses, and procurement teams., • Commercial Execution: Drive product uptake and ensure portfolio positioning aligns with local formulary and commissioning priorities., • Cross-functional Collaboration: Partner with Market Access, Medical Affairs, and Patient Services to deliver integrated, customer-focused solutions., • Data-Driven Insights: Monitor regional performance, identify growth opportunities, and provide feedback to internal stakeholders., • Bachelor’s degree in life sciences, business, or a related discipline (advanced degree preferred)., • Minimum 3–5 years of pharmaceutical sales or account management experience, ideally in gastroenterology, specialty care, or hospital-based portfolios., • Proven success managing complex NHS accounts and delivering against sales targets., • Strong understanding of NHS structures, access pathways, and regional commissioning processes., • Exceptional communication, negotiation, and relationship management skills., • Competitive base salary + performance-based bonus, • Company car or car allowance, • Comprehensive health and wellbeing benefits, • Stock Options

As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care. You'll be the friendly face and voice that our customers rely on, providing top-notch support and ensuring their satisfaction throughout the process. Experie

Imagine yourself as the crucial link between our clients' residential development projects and our valued customers.As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care.If you think you are the right match for t

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC, the UK's tax, payments, and customs authority, is looking for a Customer Compliance Manager to join our Compliance Group. Our role is vital, to bring in the money to pay for the country's public services and give financial support to people. Our vision is simple, to be a trusted, modern tax and customs department. An organisation that makes it easy for our customers to get tax right, and hard for anyone to bend or break the rules. Large Business (LB) is responsible for over 2,000 of the UK's largest businesses, which pay a significant proportion of total HMRC business taxes and duties. Each business in Large Business has a Customer Compliance Manager (CCM) who is responsible for managing the overall relationship with the customer and all aspects of the customer's tax affairs ensuring the right amount of tax is paid at the right time and that any risks are identified, and disputes settled through agreement, or where that is not possible litigation. The CCM fosters tax transparency and the co-operative compliance framework promoting the Compliance Professional Standards and leading the Tax Specialist team. LB operates a regional structure with each region led by a Deputy Director (DD) who is accountable for delivering the LB Strategy, Operational Delivery and People Leadership across the regions. LB London specialises in the banking and asset management sector. The role can be based from either our Croydon or Stratford Regional Centres. Job description This is an exciting opportunity to join a dynamic, high performing team within LB. As well as being accountable for managing the relationship with your customers and the compliance work undertaken on them, CCMs need to role model positive leadership behaviours building engagement and capability across the region. We're seeking someone who's looking to make a lasting impact and grow with the team over time. Key Responsibilities Roles and responsibilities will include but not limited to • Lead and motivate multidisciplinary teams of tax and other professionals in assessing and dealing with tax risk in Large Business., • Establish, build and maintain professional relationships with key stakeholders both outside and inside HMRC across all tax and business responsibilities., • Develop a tax professional knowledge across the taxes and a deep understanding of the customers, their business drivers including attitudes to risk and compliance, influencing their approach to tax., • Discuss and explore complex tax issues, identifying and resolving any differences of the risk view between the business and HMRC by applying the department's Litigation and Settlement Strategy using information powers appropriately to deliver outcomes within agreed timelines and Compliance Professional Standards., • Ensure accurate and timely data management for CCM customers, maintain clear audit trails, adhere to governance guidelines, to ensure HMRC systems are up to date. Handle customer information responsibly and in compliance with UK GDRP and departmental policy., • Carefully manage complex, sensitive and potentially challenging reputational issues., • Prepare and deliver an integrated risk assessment for the business and work collaboratively to plan any future interventions to ensure that they fully reflect the risks within the business., • Lead and direct all communications and interventions, bring in HMRC's specialists when required, manage situations where delays have arisen due to complexity or difficulties. Be accountable for the successful delivery of outcomes., • Be an active participant in the Regional and National CCM community., • Ensure that your own Continuous Professional Development is up to date and share your expertise and knowledge with colleagues within the regional CCM community and across all tax regimes at sector and regime forums and training events., • adhere to HMRC policy and procedures., • leads to resolution within the governance framework., • Be a visible and accessible leader, working to increase engagement., • Act corporately across HMRC and encourage collaboration., • Communicate direction, putting messages into context for others., • Be considerate of diversity issues and act in an inclusive way, valuing people's strengths., • Lead change, providing support and encouragement., • Display strong organisational skills to ensure customer requirements are managed and HMRC's business needs, operational targets and priorities are met., • Coach and mentor others, promoting an environment of continuous improvement., • Demonstrate integrity, ethical judgement and role model HMRC values., • Show resilience, adaptability and self-awareness in effectively managing a multi-disciplinary team., • Recent experience of leadership in a tax compliance environment., • Strong Leadership skills with the ability to set direction, build capability and motivate teams to deliver results., • Up-to-date compliance experience in handling complex tax issues., • Proven ability to build effective relationships with internal and external stakeholders to achieve successful outcomes., • Chartered Institute of Tax (CTA) or Management Accountants (CIMA)., • AIIT (including paper 4)., • Advanced Diploma in International Tax (ADIT)., • HMRC's TSP or predecessor qualification (TPDP, IDP, ITS2, CPT, FT2)., • Consultative Committee of Accountancy Bodies membership qualification (such as ICAEW, ICAS, ACCA, CIPFA) or overseas equivalent., • Leadership, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history, skills and experience and qualifications. Your CV should cover your last 3 job roles in no more than 300-words per role., • A 1000-word personal statement that provides examples of your experience to demonstrate how you will meet the key responsibilities, Essential Criteria and Person Specification, detailed within the advert and any other information that you feel is relevant to the role., • Leadership, • Communicating and Influencing, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As a DevSecOps Engineer, you will play a critical role in designing, securing, and optimising cloud infrastructure and development workflows across AWS and private cloud environments. This will include: DevOps Pipeline Design & Implementation • Build and manage CI/CD pipelines for AWS and private cloud platforms., • Champion DevSecOps best practices across all environments., • Define and enforce Role-Based Access Control (RBAC) policies., • Manage credentials securely for distributed development teams., • Design and maintain secure cloud environments tailored to each stage of development., • Create onboarding documentation and runbooks to support a growing engineering team., • Design and evolve infrastructure aligned with platform strategy., • Support infrastructure services throughout the product lifecycle., • Lead and support programmes and projects., • Guide teams in adopting DevOps practices and workflows., • Provide services and support across a hybrid estate (on-premises and cloud)., • Assist infrastructure specialists in building and maintaining compliant solutions., • Share specialist knowledge and actively upskill team members., • Promote engineering ownership of infrastructure alongside software development., • Define training opportunities and provide pastoral support., • Enhance hybrid cloud services for platform independence and cost efficiency., • Ensure systems are secure, resilient, and disaster-ready., • Communicate effectively across all levels of the organisation., • Proven experience with DevOps methodologies and CI/CD tools (e.g. GitLab)., • Skilled in version control systems and modern programming languages (e.g. Python, TypeScript)., • Hands-on experience with Infrastructure as Code (IaC), particularly Terraform., • Strong lateral thinking skills to break down problems and diagnose root causes., • Capable of planning and coordinating system and acceptance testing, covering both functional and non-functional specifications., • Designs systems with appropriate levels of risk, impact, and complexity., • Selects and applies suitable design standards, methods, and tools effectively., • Experienced in leading, guiding, and supporting engineers in agile, multi-disciplinary teams., • Have academic and industry qualifications that evidence your ability, expertise and credibility, such as a degree in a software engineering, cyber security, digital forensics or related subject, and/or industry qualifications like AWS Certifications at Foundation and Practitioner levels, GIAC (e.g. GAWN, GREM, GCIH, GCTI), OSCP, OCWP, etc., • Experience working with project management tools, • Experience of handling large data sets and scaling their handling and storage., • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history.

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HM Revenue & Customs (HMRC) is one of the largest Government Departments. Almost every individual and business in the UK is a direct customer of HMRC and we collect over £500 billion a year in revenue. We are an effective, efficient and impartial tax and payments authority with a vital purpose: to collect the money that pays for the United Kingdom's public services and help families and individuals with targeted financial support. Fraud Investigation Service: The Fraud Investigation Service (FIS) sits within HMRC and is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as Intelligence Analysis, forensic accountancy and cybercrime investigation. FIS provides HMRC with an effective investigation arm to enforce the Department's compliance policies. Our work includes tackling complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other attacks on the tax system. Fraud Investigation Analysis: Fraud Investigation Analysis (FIA) is the Operational Analysis arm of the FIS. Our Intelligence Analysts work closely with FIS investigators and help them understand information collected as part of the investigation. Analysts can work with data extracted from HMRC systems; seized digital devices such as computers or phones; from Communications Service Providers or banks; or information generated by investigators, for example surveillance logs. We analyse and draw meaning from large and complex datasets, presenting our findings to investigators in simple, succinct products enabling them to drive forwards investigations. Job description Our Senior Officer Intelligence Analyst Team Leaders are technical specialists responsible for leading regional teams of Intelligence Analysts. There are two posts available, in Stratford and Croydon. In this role, you will provide strategic direction and oversee team performance to ensure the delivery of impactful analytical products, high-quality customer service and adherence to Service Level Agreements (SLAs). You will also be responsible for motivating the team and managing individual performance, attendance, and conduct, while ensuring that your team of Intelligence Analysts are equipped with the tools and knowledge required to excel in their roles. Using the Intelligence Analysis Training, you will be expected to influence and assure the production of a range of innovative and complex analytical products to support casework effectively. As a member of the Leadership Team, you will also contribute to driving continuous improvement across FIA and lead projects aligned with FIA's strategic business priorities. Please note that occasional travel and overnight stays will be required. The role holder in Croydon will inherit an established, and busy team of intelligence analysts and will need to ensure the team maintains its high standards. You will play a key role in building and maintaining a new customer base, taking accountability for identifying suitable casework and coordinating workload allocation within the team. Owing to high customer demand, FIA are building a second analyst team in Stratford. The role holder will be presented with a unique opportunity to shape and lead the development of the new team, and how it will work alongside the established Stratford team. Working closely with your counterpart, you will play a key role deconflicting and expanding the customer base to enable FIA to undertake additional work to meet customers' needs. Person specification In your role as Intelligence Analyst team leader, you will be responsible for: • Managing and leading a team of Higher Officer Intelligence Analysts., • Building and maintaining a customer base in the local area and source appropriate casework., • Co-ordinate and prioritise case work against competing resource demands, both locally and nationally., • Being accountable for the timely delivery of analytical products produced by your team to support Civil and Criminal investigations., • Ensuring that appropriate analytical techniques are used in the production of your team's analysis., • Managing and assuring the quality outputs of your Intelligence Analysts., • Working with assigned mentors to guide new analysts through their initial training (Practical Trial Period) and ensuring they meet the required standards to pass their probation and practical assessments., • Encouraging and seeking development opportunities for you and your team members, acting as a tutor, coach or mentor when needed., • Managing the performance, attendance, and conduct of your team members. • Experience leading in an analytical/assessment and/or intelligence environment., • Experience of developing capability in yourself and colleagues., • Experience of driving improvements through others., • NIAT - National Intelligence Analysis Training and/or Intelligence Professionalisation Programme (IPP) completion, • GIAT - Government Intelligence Analyst Training, • DIAM - Defence Intelligence Analyst Module, • Leadership, • Developing Self and Others, • Changing and Improving, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history., • A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert., • Four separate 250-word statements on the following Behaviours:, • Leadership, • Developing Self and Others, • Changing and Improving, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. • Are you an experienced Intelligence Analyst looking for a new challenge? • You will drive and coordinate the production of a variety of innovative and complex analytical products. These range from strategic intelligence assessments, which inform and influence senior stakeholders, to operational and tactical products, which support both individual and complex HMRC investigations., • You will have input into cross-Government and international briefings ensuring HMRC threat/risk governance control is accurately and precisely instructed., • You will communicate effectively to build and maintain strong working relationships, representing IA at a range of forums, both within HMRC and outside, including other Civil Service departments, the private sector, and professional groups., • You will provide clear direction and support to analytical teams, using your technical knowledge and experience to help deliver informative and accurate products to key customers., • You will manage and assure the quality of outputs from Intelligence Analysts. At the same time, you will provide detailed insight to senior stakeholders across government by writing assessments in areas of high complexity, sensitivity or challenge and actively contribute using your technical knowledge to help deliver key products., • You will communicate confidently and effectively with senior customers and stakeholders., • You will lead and manage a geographically dispersed team of trainee and experienced HO and EO Intelligence Analysts. You will need to conduct regular and consistent 1:1 performance and development conversations. You will encourage their development and learning, coaching/mentoring when needed and deal with personnel matters in a professional and courteous manner., • Substantial experience of working as an Intelligence Analyst in a criminal justice, fraud, military, counter terrorism or national security environment., • Completion of one of the core professional intelligence analyst training programmes as recognised by Professional Head of Intelligence Analysis (PHIA - Cabinet Office) from the following list:, • NAP - PHIA New Analyst Programme, • NIAT - National Intelligence Analysis Training, • GIAT - Government Intelligence Analyst Training, • DIAM - Defence Intelligence Analyst Module, • HMRC IA PTP - Intelligence Analysis Professional Trial Period, • Comprehensive and tried knowledge of intelligence analytical methodology / techniques., • Practical and proven experience of quality analysis in a fast-paced environment responding to changing demands and priorities., • Leadership, • Making Effective Decisions, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • NAP - PHIA New Analyst Programme, • NIAT - National Intelligence Analysis Training, • GIAT - Government Intelligence Analyst Training, • DIAM - Defence Intelligence Analyst Module, • "Behaviours: we recommend that you review the Success Profiles framework and consider working examples and outcomes that demonstrate the Behaviours listed above. A typical example of a Behaviour question might be 'Tell us about a time where you've had to deliver a difficult message'. We will assess the following Behaviours:, • Leadership, • Making Effective Decisions, • Communicating and Influencing • Gathering, Organising & Evaluating Intelligence & Information, • Analysis, Tradecraft and Assessment Interviews will take place via video link. Sift and interview dates to be confirmed. Vacancy timeline Dates are provided as a guide only, and may change: • sift/shortlisting: We aim to release results within 2 weeks of the advert close date.

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks. The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector. Job description As an Offender Management Investigator in the OMU, you will work with colleagues across HMRC and with external law enforcement agencies to monitor, deter and disrupt HMRC nominals post-conviction. You will pro-actively engage with HMRC's response to Lifetime Offender Management now Multi Agency Response to Serious Organised Crime (MARSOC) - a HM Government priority, to address the threat posed to the UK, by entrenched recidivist serious organised criminals with novel targeted approaches to prison management, post sentence monitoring, tackling recidivism and financial interventions. You will work collaboratively across all areas of OMET including offender monitoring on the prison estate, fugitive tracing, confiscation enforcement and SCPOs. This work is complex and challenging. You will undertake and manage Mutual Legal Assistance (MLA) financial requests acting as case officer. Be involved with PoCA investigations, cash, listed assets, account freezing orders and restraint & confiscation. You will be expected to keep your knowledge and relevant accreditations up to date with changes in the law and technical and professional developments. The role will include you taking responsibility for building and maintaining effective working relationships with key stakeholders, both internal and external (NCA, ROCU, DWP and HMPPS) to ensure the success of MARSOC and MARSOC investigations. You will act as a role model by demonstrating HMRC values and capability. Person specification The ideal candidate will have: • Exceptional problem-solving skills and a systematic approach to investigation., • The proven ability to think laterally and to drive performance improvements across all areas of OMET., • The ability to communicate, negotiate, persuade, and lead across multi-functional teams., • Strong decision-making ability and the application of effective problem solving., • The ability to be a strong team player, self-motivated and determined to drive forward OMET proactive investigations including recovery, utilising all the available powers and tools within FIS and FIS Economic Crime., • Plan, lead and deploy operationally to maximize cash and listed assets interdiction opportunities., • BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation)., • University of Portsmouth CFPAB Accredited Counter Fraud Specialist (Investigation)., • University of Northumbria CFPAB Accredited Counter Fraud Specialist (Investigation)., • Recent experience of investigation serious fraud through Criminal Investigations or managing a team undertaking this work., • Knowledge of the other capabilities within EC Ops and how these can be brought together to achieve a more powerful operational outcome for FIS and support the wider Government agenda., • Experience of working and liaising with external law enforcement agencies, • Working knowledge of the Proceeds of Crime Act (POCA) 2002 and Criminal Finance Act 2017 (Financial Investigation accreditation will be provided if not already accredited), • Making Effective Decisions, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV (max 500-words) including your job history, qualifications and previous experiences for up to your last 3 roles. This will be scored against the Person Specification. Please match your experience here., • Making Effective Decisions, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

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